Hotel Stern

The staff was very nice

The beds have bedbugs and me and my friend woke up full of itchy spots, I tried to contact the hotel to ask for a refund but I obviously got no answer... this is no hygenic at all and this hotel should be closed ASAP as it doesn't reach hygenic expectations, this is so disgusting and after finidng out what happened I just checked the rates in here and everyone has been talking about the same. DO NOT BOOK THIS HOTEL !!! and if you can report it to someone that can do anything for an inspection that would be nice as no one deserves this.

Noice. There's no parking. And our room was upstairs and the room was called specially the shower room. There's no heater in the shower room and you put 1 small heater on the wall but there's no socket to on it. Just symbol. At list you need to put 1 socket in the shower room. Because ppls they want to shave &.... The Other thing is change the matarase or the bed. When you sleep 2 ppls, it brings you to the middle. We don't feel comfortable on those things. Better you fix it. If you will fix them we'll visit you again and we'll tell our friends too. But with current situation we are not interested to visit you again. Let us know if you fix them. Bed, heater & electric socket in the bathroom!

Leaving this place after one night.

General cleanliness, mediocre hygiene (dirty spread sheet and cover, stains around the room sink, bad odor in the room and so on), passive as well as unaware staff, them basically lying with provided pictures on booking, the run-downness of the entire establishment, the damaged matress without a buffering core and the list goes on.