Surfers Paradise Lomakeskukset

Plussat: I love the design update. The hotel itself is quite funky and stylish. The main on-site restaurant has some super cheap lunch and dinner deals and the food was great. There are lots of cafes/restaurants nearby, too. The hotel is in a fabulous location — only a few steps from the beach, shops, public transport, etc.

Miinukset: The lady who checked us into our room was cold and unfriendly. There were other staff members who somewhat made up for her demeanor. The rooms appeared to be quite clean but our bathroom seemed to have some drainage problems and some putrid smells were emanating from the drain in the shower. There was also some questionable spatter on the tiles behind the toilet... THE COCKROACHES. When I first spotted a large cockroach in our room I decided to give the hotel the benefit of the doubt. After the second and third...+, I changed my tune. The Island Hotel is utterly infested and the whole place needs to be treated for pests inside and out. I promise, if you’re sitting by the pool area in the evening you’ll have heaps of creepy crawly company.

Plussat: Nice hotel, room was clean and comfortable.

Miinukset: There are huge cockroaches running around on first floor, breakfast was average.

Plussat: The reception staff was really helpful and friendly very relatable and they always have a smile on their faces” keep up the good work”

Miinukset: Nothing

Plussat: Super friendly staff, great facilities, central location. We would stay again.

Plussat: Location. The breakfast area and breakfast was very good. Bed comfortable. Pool area.Staff friendly.

Miinukset: Lighting in bathroom needed to be over the mirror or brighter. Some paintwork could do with a freshen up

Plussat: Staff were lovely and helpful, especially front desk. The cocktails at the rooftop bar were great and nice atmosphere and decor. Room was big and bed was very comfortable.

Miinukset: Sound proofing was not good. We were above the tram line and I was woken up several times by the noise. Beach View was more a view of over hotels then the actual beach.

Plussat: Well positioned, lovely room, great staff. Must one of the best hotels on the Gold Coast. Very good room.

Miinukset: Nothing..everything was great.

Plussat: I loved it all. The only thing missing is the option of making a nice coffee, like a Nespresso machine or a plunger.

Plussat: We loved the indoor and outdoor pool, the light rail was very convienient....All the staff that we crossed paths with were all very polite and acknowledged us with a hello, which was nice..the check in and out was done with ease. The roof top bbq area was such a nice space and would be amazing on a nice warm night. Thank you for an enjoyable stay..

Miinukset: This is only a small thing but there was limited channels available on foxtel, which we enjoyed watching at night..

Plussat: It had every thing we needed & was a short walk to cafes or tram ride to Pacific fair or Surfers. We also used & liked the gym sauna & spa

Plussat: I loved the view. I liked the facilities. The bed was smaller than expected but comfortable. The outdoor pool was awesome also it was pretty warm for the duration of our stay.

Miinukset: I thought it was really poor and stingey that they wanted to charge us $1 for toilet paper when the toilet paper that was there wasn't even a full roll. It was really disappointing given we paid approximately $700 for five days stay. There was also no free working wi-fi. Also the dishes were all dirty. We had to wash them every time before we used them which again was disappointing for the price.

Plussat: Place was very clean, staff extremely friendly. All facilities very clean, well looked after. The garden is very nice, gives you some relaxation sitting in. In total this is a place you have to come back.

Miinukset: N/A

Plussat: Location was great. Lovely and clean . Great pool area .

Miinukset: Nothing

Plussat: Excellent location, aprtment was massive, great pools.

Plussat: Has free parking Very spacious apartment 800 meters walk to the centre of Surfers Paradise Tram station close by

Miinukset: It's quite old faciities No free wi-fi

Plussat: Staff were friendly, very clean and a great location

Miinukset: Nothing

Plussat: Good large apartment.

Miinukset: Needed to be higher up I'm the building so we could get a better view.

Plussat: Comfy beds Great view Nice kitchen Pool area is lovely

Miinukset: No ceiling fans in bedroom and with tiny opening windows, it made the bedrooms pretty stuffy. The hot water ran out. The furnishings are looking pretty tired.

Plussat: We had a view and it had a washer and dryer. The kids love how they had there own spa bath and room. It was very nice and so thankful to the staff that gave our 7 year old balloons he was so happy and full of joy.

Miinukset: The sheet in the room me and partner slept in had a stain on it and hair on the blankets. Blonde hair as my hair is brown. Son couldnt watch his cartoons on the TV when he wanted to as the foxtell was not working. But overall other than that this was an amazing apartment to stay in with the family.

Plussat: Being across the road from the beach

Miinukset: It’s tired, needs bathrooms renovated

Miinukset: Room was not ready for me on arrival at two pm and it wasn’t what I asked for!

Plussat: The view was amazing. Well equipped apartment. Beds ok

Miinukset: Reception not manned during arrival time. Confusing setup to then get keys, parking etc. Also didn't like climbing into bath for shower. Loki

Plussat: Location; close to shopping and beach across the road.

Miinukset: When booking, the photos painted a different picture of room. The room was a little disappointing as we had a different expectation based on the photos provided.

Plussat: Great location and car park. Great ocean view.

Miinukset: Nice place and nice management. Great location. Our level always smelt like someone was cooking curry when we got out of the lift. The air conditioning couldn't get the room any more than 21.5 deg c even though we set the thermostat to 24. No swimming poll towels provided. We had to pay for extra white room towels.

Plussat: Lovely staff, Clean apartment, Close to shops

Plussat: The great views and facilities. The kitchen and bathrooms were clean.

Miinukset: The beds in the second bedroom were not very satisfactory. Poor mattresses. The bedside lights didn't work either.

Plussat: The location was amazing The hotel was amazing so spacious The sound of the beach at night so soothing Everything was amazing

Plussat: Great location. Fabulous room and view

Plussat: I liked that everything was in one place.

Miinukset: I found it interesting that there were no cutlery and plates in the rooms, like the expectations is that we were to eat at the restaurant all the time. I also found it interesting that there were no shower doors. All in all in was good apart from the above. Thank you

Miinukset: Paid too much for what I got

Plussat: The location.

Miinukset: Property was dirty and dated. The carpets needed cleaning, the public areas were dirty. The mattress on the bed was old and saggy.

Plussat: Great for both kids and parents

Miinukset: Rooms could do with a little modernising but still nice and tidy

Plussat: Great for the kids many things to keep them entertained

Miinukset: Rooms were very dated Bed so uncomfortable and bathroom not clean. Personally wouldn’t stay again