Kōbe hotellia

Plussat: Breakfast can be taken in one of the different restaurants. Best place for brakfast is the Gococu with the beautiful view to the city. The location on the port island was excellent for me because close to the conference centers and the airport.

Plussat: Good to live for big meeting

Miinukset: The location & scenery

Plussat: I dont like their pillow. Very tick & not comfortable with my head.

Miinukset: I like the lobby environment. Its very peacefull and clean. I also comfortable with the staff.

Plussat: Very nice atrium and lobby. Fantastic food at the Teppanyaki restaurant, ‘Tajima’.

Miinukset: Very poor and expensive breakfast. All facilities are on a charge basis.

Plussat: great breakfast, clean

Miinukset: poor small rooms, not local to envying else than industry

Plussat: Very good

Miinukset: Very good

Miinukset: The only reason I booked was because they list a fitness centre as part of the amenities. You actually have to pay almost $40 to use it, and that doesn’t include the pool. Don’t list it as an amenity if it’s not included.

Plussat: I liked the bathrooms

Miinukset: I asked for a late check out at 1pm and the answer was not so nice from the staff. They told me to hold on at the phone (I called from the room) and then the guy got back to me starting by saying “hmmm hmmm hmmm” then silence for a long time and then “hmmm ok”. And his voice sounded like I have asked for a huge favor. Not a nice way to respond to a customer. Also in corona time when I knew for sure that the hotel was not fully booked.

Plussat: Conveniently located, directly connected to a mall with train access with airport limo available for transfer to KIX.

Miinukset: Front desk staff are very slow in processing check in. Timing for airport bus could have been later.

Plussat: Onsen is excellent, it is not easy to find a hotel with onsen in downtown Kobe. Price is very reasonable as well.

Plussat: Amazing hotel, great views of Kobe, staff were excellent, facilities were great and the Club Lounge was really nice

Miinukset: Wouldn't change a thing

Plussat: The hot spring was very good.

Miinukset: The room was quiet run down and smelled bad.

Plussat: Convenient even though located away in a little island. Shuttle services are available to access the Kobe city and KIX airport. Hotel is connected to a mall with direct connection to the train station. Nice onsen facility available in the hotel.

Miinukset: Hotel design is a little dated. Check-in/check-out process took some time. Seemed under-staff in the hotel concierge in the evening. Very limited choices in the hotel breakfast of the executive lounge.

Plussat: Business hotel, ok for one night. Very nice grill restaurant with a beautiful view

Miinukset: Onsen was way too hot and I'm used to Japanese traditional onsen, it shouldn't burn your skin.

Miinukset: Internet at room Very poor/not working at all

Plussat: The location and the environment :to most westerners it’s great n especially the surroundings in autumn,but probably inconvenient to most typical asian who cares about Cost-Performance Ratio.I love the island ,and there’s everything i want,like Family mart,good taste ramen restaurants,and train stations. So,it’s good enough to me.The hotel staff was helpful and nice.

Miinukset: N/A

Plussat: Direct airport transfer from KIX

Miinukset: Not in city center.

Plussat: Friendly and helpful

Miinukset: No compliment drinks Only a few understands English

Plussat: Rooms

Miinukset: Nothing

Plussat: the view

Miinukset: its a normal japanese hotel except for the view

Plussat: I ended up in the hotel by a total coincidence due to error price and I was worried they will cancel on me and I will have to look for other accommodation. But they owned up to it and didn't treat me any different than a normal paying customer, so I'm very thankful for that. The view was beautiful, room comfortable and I really enjoyed the breakfast too.

Miinukset: not applicable

Plussat: Great Location near Station. View is nice. Loved the omelette cook at breakfast!

Plussat: very polite staff,convinient location,very clean,everybody is ready to guide and help costumers with abeutiful smile.

Plussat: The room was so comfortable and much larger than expected. And the sweeping view of the city and the mountain from the room was incredible.

Miinukset: I wanted to have a Spa treatment but it was booked out on the day. I wish it was open longer hours till late so that more people could use it.

Plussat: Nice staff, can speak cantonese and english. The dinner and breakfast are great. Also the hot spring in room is excellent.

Miinukset: A little bit expensive for a night.

Plussat: Very nice room and dinning experience in a private dinning room. I love the food and service.

Plussat: Shuttle bus services were excellent. Staff was very friendly. Family baths were private and secluded and yet extremely scenic and open.

Plussat: The Staff were excellent and 2 people deserve a special mention ; Tam , the Malaysian gent assisted with check in and was always there to offer assistance and Justin , the Filipina gent was most helpful and saved us much time and money by recommending the most cost and time efficient route to our next destination. Both Justin and Tam are a credit to the hotel!

Plussat: Staffs are friendly, both private and public onsens are great, the breakfast is also awesome.

Plussat: Dinner and breakfast were good but was served in a private dining room, not inside guest room. A bit disappointed as we paid over usd $700 for one night; hotel is old in its design n amenities; the drink menu at dinner looked dirty like a 2 star motel. Not worthy of what we paid

Miinukset: Combs bed sheets blankets are not really up to normal standard , not to mention no soap to wash hands in the toilet in the guest room, very unsatisfactory at a season of Wuhan pneumonia

Plussat: the dinner and breakfast were good. Staffs were friendly.

Miinukset: The room is smaller than I expected and experienced in other Onsen Ryokans. The staffs were very busy with too many guests. Actually comparing with other Onsen places, with the money we spent, it could be more. Arima is not so nice, as it sounds like.

Plussat: NIce, but older hotel. Small room, but everything you need is availabel, even a selection of bath salts. Breakfast was ok with a small selection of western style options.

Plussat: The Staffs from the front desk were very Friendly and helpful

Plussat: The ambience of the hotel is great for a 3-star hotel. All members of the staff are efficient and attend to queries immediately - a great team!

Miinukset: Nil

Plussat: Efficient check in, have all we need, got the basics right.

Miinukset: No

Plussat: Very polite and friendly.

Plussat: Nothing

Miinukset: Everything

Plussat: Great place to relax after hiking from Kobe to Arima. No dinner available as it’s Corona virus time, but 7/11 nearby so no problem. Onsen was great, staff helpful and kind, rooms very comfortable

Miinukset: All was lovely

Plussat: The whole experience of staying and relaxing in a traditional ryokan with onsen is something you have to do when you are in Japan. This place breaths tradition and it is nice to walk around and have dinner in your yukata. The staff is very polite and friendly. The onsen is simple but the water with the golden redish colour (because of the minerals) brings a bit of magic to your skin. Dinner and breakfast food is of good quality. They offered a free taxi service to the station.

Miinukset: Some parts are not modernized such as the bathroom (it is cold and old but we did not use it since we used the facilities in the onsen). For dinner in the restaurant they offer two shifts: one at 6 PM and one at 8 PM. The courses are therefore served in a fast pace. We felt rushed and did not have enough time to enjoy all the beautiful dishes that were being served.

Plussat: Excellent interesting traditional food and atmosphere. The spa was fantastic. Special waters and therapeutic to body and spirit.

Plussat: Great stay, excellent hospitality. Room was a bit pricey but worth it just for the experience of staying at a traditional inn. There were some small shops located right outside the hotel. Staff's attentiveness was awesome, they were even helpful with figuring out transportation outside of Kobe to our next location. Also could choose your main dish that would be served at your dinner upon check in.

Miinukset: There wasn't much to complain of, didn't realize if you wanted to have meals served in your room it costs extra per person.

Plussat: Yksinkertaisesti elämäni upein (tosin myös kallein) majoituskokemus. Palvelu oli ensiluokkaista, huoneet upeita ja ruokakin erinomaista.

Miinukset: Koska kyseessä on vanha japanilaistyylinen ryokan, on äänieristys olematonta.

Plussat: Very good

Plussat: Spacious and clean room, friendly staff, traditional European style room facility with good condition. Fresh and great breakfast.

Plussat: I expected the rooms to be a bit dated but that was not the case; facilities were fairly well-maintained. Hotel offers free choice of pillows and a range of handy facilities (on request) that are a rare sight in other properties e.g. dyson fans and face moisturizers. Breakfast is excellent. My expectations were high and were well met.

Plussat: We had a room on the 8th floor, which has a light blue colour scheme, so this made the room feel very light and airy. The bed was comfortable, lots of room for baggage, or yoga. The shower was powerful. The use of the complimentary smart phone was an added bonus.

Miinukset: N/A

Plussat: good access to points of interest n close to station, advice use of City Loop Bus one day pass

Miinukset: nothing bad , 10〜15minutes walk to nearby touist spots and train station

Plussat: Bathroom was a nice size!

Miinukset: Occasionally there would be a strange sound similar to a burst of static sound in the room… it was quite annoying

Plussat: The hotel is in a good location.

Miinukset: We were given a smoking room and would have preferred a non-smoking room. When we asked the receptionist for a non-smoking room, she shared with us that there where no non-smoking rooms available and gave us an air freshener. The room smelled very strongly of smoke and it was very hard to enjoy the space.

Plussat: Hiroki Taniguchi’s service was above and beyond! Upon arrival at the B hotel in Kobe, we realized that my husband had left his passport in our hotel in Tokyo. Hiroki Taniguchi took the initiative to 1) call the Tokyo hotel and arrange with them to express mail the passport to our next hotel in Kyoto as we were staying only 2 nights in Kobe; 2) then called our hotel in Kyoto to alert them and request that they advance payment for the express mail and hold the passport until our arrival. He did all this with a smile on his face. As I understand, hotels in Japan are required to have a copy of your passport on file by law. He was very gracious about our situation and arranged with the Kyoto hotel to ask our permission to fax a copy back to Kobe upon our arrival in Kyoto. He also gave us great advice about where to enjoy a Kobe beef meal and directions to attractions in the city. The B hotel is very comfortable - using the space most efficiently of all like hotels we stayed at in my opinion. Loved the location - easy access to subway, one stop from the main station; lots of restaurants and night life in the neighborhood. Great free coffee provided in the lobby.

Miinukset: Loved it all.

Plussat: Good location, has the basics you need and not too bad for the price

Plussat: Great location

Plussat: Impeccably clean, neat and well kept; excellent location; and great value for the money! Free laundry facilities and coffee were very useful too. One of those hotels that it is easy to "stay in," rather than venture out at night - it's that comfortable.

Miinukset: Like anywhere in Japan, rooms are not large, and the check-in time of 3:00 p.m. is enforced. If you stroll in earlier, expect to wait. But the Gals at the front desk are polite, and porting your bags is not a problem.

Plussat: Fantastic!

Miinukset: Nothing

Plussat: Good location

Miinukset: Small Tolet

Plussat: Breakfast was good as well as the location.

Miinukset: Cleaniness was bit of an issue and the bed was not great.

Plussat: The breakfast was good, with plenty of variety and quality. The room was good, although typically crowded as is the case with most Japanese hotels. The beds were comfortable and the room was quiet (except for neighbours, see below). There's LOTS of restaurants nearby, most specialising in Kobe beef, unsurprisingly.

Miinukset: The bathroom was odd. There wasn't anywhere to hang a towel near the handbasin, and the shower was a bit cramped. The room temperature was too high and couldn't be adjusted. The door didn't block noise from the corridor and other rooms very well (and there were noisy guests across the hall). Kobe is a bit awkward for people travelling with a rail pass because the Shinkansen station (Shin-Kobe) is not in town, and you have to use the subway to get from there to where most of the hotels are. The subways and private lines are not covered by the rail pass. There's "transfer" gates at the Shinkansen station, but I don't understand their purpose, because your shinkansen ticket doesn't cover travel on the subway, so it's not a "transfer". Bear this in mind if you visit Kobe.

Plussat: a little bit expensive. Good for go shopping,品尝各种食物也是不错的住处哦。

Plussat: Stuff is friendly, it may be small but it's clean. Free coffee although I didn't have any. It is smack right in the middle of a 'restaurant district' hence, we don't have to struggle with getting a reasonably priced meal. It is within walking distance from SOGO, cable car, waterfall (which I didn't get to go because my trip was too short, I am to be blamed of course and if one is not too fussy, we can do all our shopping under one roof.

Miinukset: The only problem which unfortunately for most 3rd culture individuals like myself is I cannot get internet connection as long as I am in my room. The only internet connection is at the lobby. To me, no Japanese hotels should lack such facilities because they are supposed to be pretty advance in technology. Stereo-typing or complimenting? It all depends on perspectives isn't it?

Plussat: Courteous and helpful staff. Excellent room facilities.

Plussat: Good location, close to the station. Easy to find. Lots of restaurants and bars around, very lively area.

Miinukset: The hotel is clearly overprised, for 180 euro per night I expected something much better. The rooms are by far too small for the price they ask, there is no space to put your suitcase, not to mention to try to unpack it. Most of the staff at the reception do not speak english, which for such an expensive hotel is really embarasing. The hotel will do for one or two nights but I do not recommend it for longer stay because of the high prices and the small size of the rooms.

Plussat: Excellent Japanese dinner and breakfast.

Plussat: It was a really nice place. Had two kindsof onsen which was great.

Plussat: My daughter and I had a lovely overnight. We enjoyed the on-site onsens a lot. The dinner in our room was amazing. Beautifully presented. Staff were so kind. If you haven’t stayed in a traditional Japanese inn, do it! It’s wonderful.

Plussat: It was my first time in traditional japanese hotel, and I 'm happy that i chose this one. Stuff was super polite, room was clean and bath was beautiful!

Miinukset: A little bit cold in room

Plussat: Love the fact that the staff went out of their way to make sure you are comfortable and enjoying every single moment in the onsen. We enjoyed everything; from the check-in process to check-out which was sad... wished we could stay longer. Food was delicious, staff great, rooms very well equipped and cleaned, onsen quite enjoyable and hotel grounds well kept. Oh! One last thing, the room's minibar prices were equal with what you would pay on a regular grocery store; not like other hotel chains and locations that triple charge for every item in the bar. Having transportation in and out of the hotel into town was worth it too; which is not offered by many. Every penny spent here was totally worth it.

Miinukset: We loved everything. Just wished that the wine offered in the bar was a little better quality. But otherwise, nothing to complaint about.

Miinukset: There are thorns on the wood floor.

Plussat: Great capsule hotel , a bit old but the staff,food and the spa is great

Miinukset: No staffmember in bath to complain about misbehaviour

Plussat: Japanese ofuro inside the building

Miinukset: Lot of noise at every hour of the night The sleeping capsule are close to the door

Plussat: Well located between Sannomiya and Shin-Kobe. Friendly staff. Good Hot bath and sauna facilities.

Miinukset: Only basic breakfast

Plussat: Good sleeping conditions (I mean good for sleeping). Good WiFi connection. Restaurant available for reasonable breakfast. Variety of baths and saunas.

Miinukset: Maybe a bit away from both Sannomiya and Shin-Kobe. Public area is not so large compare with typical sauna-bath capsule hotels.

Plussat: good location, shuttle bus and hot spring

Miinukset: smells in toilet

Plussat: Decent shopping and shed style markets

Miinukset: Staff kicked me out of Onsen for tattoo after accepting my money even handing me an information sheet in English which stated I could use the bath. Good luck with tourism during the Tokyo Olympics no one will come to Kobe when your stuck in the stone ages with out of date policies. Stick to Osaka, Kyoto and Nara good places to stay with legitimate nice people.

Plussat: The bath was amazing though, with the great variety of pools available. Good to come for a day entry to experience a typical Japanese bath house. Just get an entrance ticket from the vending machine.

Miinukset: This is not a place for foreigners especially if you're staying for more than a night. You're expected to check out daily at 10am (meaning, you'll have to pack your luggage daily). Place is old and a little run down. Lots of locals come here, bit of a haven for retirees. The only way to shower is in the public bath. There are only 3 toilet bowls shared between 100s of users. While the toilet looks clean, it feels of urine at times. The local price may be cheaper than the ones listed here.

Plussat: Excellent room service Nice bathroom supplies Cozy beds

Plussat: hotel newly designed lobby, room corridor and nice themed rooms. Also the history information about the hotel that framed well on some corner of the hotel, that gave us exciting and delighting feelings.

Miinukset: the breakfast restaurant kind of a little bit too small. we have to queue for long time, and more terrible when you come near the closing hour, you might be not getting any foods. Also maybe the staff need to be more get used to deal with foreign tourist, not just put prioritize to the locals.

Plussat: Staff went above and beyond when we needed help/recommendations. English communication was great. Very close to the JR station and amazing food in the area all 5 minute walks. Best place I have stayed for my budget.

Miinukset: As it is close to the train station you can hear the trains but as a light sleeper this didn't wake me. Bed was hard but great if you prefer harder beds

Plussat: The staff were very friendly and the location is great. Rooms are pretty standard and have everything you would expect.

Plussat: Excellent Japanese breakfast. Conveniently located a short walk from Sannomiya Station. Very helpful staff, who kindly posted to our next hotel an item which we had left behind.

Plussat: Good location, clean room, lots of cafe and restaurant near by.

Miinukset: Couldn't have a good coffee in the morning.

Plussat: Good breakfast served

Plussat: Central position, parking just close to the hotel. Staying during covid lockdown, restaurant was closed, so we couldn’t get breakfast. However our stay was good.

Plussat: Good size room and good assortment for breakfast. It was nice and quite in the room.

Miinukset: The shower height is not made for tall people, as in most places in Japan.

Plussat: We really had great time during the stay! They offered great service and being really kind and friendly. The receptionist and the room cleaner was both patient when we asked assistance and help us immediately. Also, we really love the room we stayed. It is really clean and spacious enough for days stay. Really recommend this hotel and we definitely will come back to this hotel the next time we visit Kobe.

Miinukset: Non

Plussat: All of the facilities were excellent and the cleaning team was also very good . The reception staff were very helpful and understanding as well as having some English speaking staff which helped a lot .

Miinukset: the pillows were extremely hard which made it a bit difficult to sleep but the other products in the rooms were very good . I do think that there could have been a wider western breakfast selection however it was still very nice .

Plussat: room ,cleanliness,near everywhere and etc.

Plussat: Another guy who received our complain take immediate ly action to help us out.

Miinukset: The Man receptionist to proceed our check in is totally not friendly at all. He dont even want to explain and talk to us at all. Just ask us to show the passport to him. No greeting No smile . We Book for 3 bedded Room but end up when we arrive the hotel Room only have 2 single bed with one sofa. We dont even notice that so called ( Sofa ) is a bed because they dont provide any bed liner, pillow and blanket for the sofa bed. The room only have 2 pillow But We book for 3 person and they charge us for 3person. End up we need to called the lobby and another guy who pick up our called quickly come up to our room to check and provide us another set of bed liner and pillow. They dont prepare anything for us at all. When we request is there any Water for my Son to drink and they ask us to take the water from the bathroom.

Plussat: The hotel is well located near Samomiya Station and near a Monorail station that takes you to the Conference Center.

Miinukset: The cigarette smell in the rooms. It was very bad.

Plussat: Very helpful staff

Plussat: Nothing

Miinukset: Room was cramped and smelled bad, had to climb across bed to get to floor area.

Plussat: Location Cheap Laundromat Comfort View (18th floor) Friendly personnel Customary pajamas

Miinukset: Language barrier Bicycles for rental are not well maintained

Plussat: Everything

Miinukset: Nothing

Plussat: Great location, fair price, very comfortable room with reasonable space including a full size bathroom

Plussat: Friendly staff, clean, comfortable and great location right next to Chinatown.

Plussat: Great service at check in-out and the lobby area. Well comunicated.

Miinukset: The hotel is Promoted as with views to the city.. But un a 5th floor you only would see a wall and come A/C machines

Plussat: Spacious room, free tea and coffee from 3pm- midnight, great location and power shower!

Plussat: Great location close to station and shops restaurants. Tea coffee etc available for free in the lobby. Good size room and comfortable bed. Very helpful staff. Would definitely recommend.

Miinukset: Limited choice if you like western breakfast but fresh omlettes were good.

Plussat: The location was excellent for exploring Kobe, restaurants outside the door, shopping etc. The staff were very nice and helpful. The room was very quiet, although small but no doubt in line with Japanese standards.

Miinukset: The breakfast was pretty average - totally acceptable, but nothing exciting. I also do not like the voucher system (we were there for a week and lost a voucher), and would prefer our room number to be given on entry.

Plussat: Just perfect.

Miinukset: Nothing I remember.

Plussat: comfortable

Miinukset: google map wrong location

Plussat: Front office were able to amend booking forward one day, had made a mistake in reservation. Large room with awesome spa bath. Excellent value for money