Intercontinental Hotels Sydney

The 'king size bed' was two twins joined (very common outside of USA but not acceptable at this level property). Furthermore the bed was on wheels. Similarly in the club lounge the chairs are either too low or just not comfortable -- a big disappointment for such a stunning setting. Staff however were top notch. A+++

Quick Break

Room was comfortable, clean and good size. Breakfast buffet was excellent it was included in my nightly rate. Had the seafood buffet as well which was good. Lobby bar has good ambience. Happy hour 4-6pm at Meat & Co good value. Some nice extra touches like weight scale in the bathroom, suit brush and shoe horn in cupboard. Good size desk and seat under the window a nice touch.

Check in quite slow even though I had priority check in. Restaurant Opera for seafood buffet dinner told there was two sittings but after electing to do second sitting it didn't seem to actually be policed. Coffee should be included in the buffet price. No USB sockets. Clunky TV menu and interface.

Lovely hotel

We really loved everything until our problem at the checkout.

We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight

Everything, especially the concierge service.

I think the hotel should make wifi more easily available.