Taal Vista Hotel

Friendly staff

Breakfast-lunch-dinner at the Veranda is very noisy always due to the amount of people. The lobby area can also become extremely noisy. The speakers that they use during the live band at the lobby is so loud that the waitress could not even hear us. Housekeeping is only making the beds, arranging the bedsheets and changing the bathroom towels. Not even a basic cleaning. The sewage at the bathroom was smelly. The bathroom had one face towel when they knew that we are 2. We had to request for an additional one. The outdoor furnitures in the pool are in a very bad condition. The paint was piling from the furnitures. Lack of maintenance everywhere in the hotel At the Spa inside the rooms the air condition system is very noisy and you can not even listen to the music during the massage therapy. Do not stay on rooms with interconnecting doors. The noise is more than your ears can handle. The rooms do not follow any sound insulation requirements. We complained about the noise coming from the room next to us and the duty manager only call us to apologize. Even if I requested someone from the management to come to our room no one from the management ever showed up. We requested for a late checkout from 13:00 to 16:00 and they said that they can provide with an extra cost of 30$. Seriously???? The bedroom’s fridge is just empty.