Tagaytay hotellia

Plussat: Our room was nice and clean; the bed was so comfortable. The staff are friendly, courteous, and accomodating. We decided to extend our stay for another night. We'll plan on returning soon.

Miinukset: I can't think of anything we didn't like.

Plussat: Everything

Miinukset: None

Plussat: Great staff and they offer a lot of activities for the guest. Heated pool is a plus also

Miinukset: None

Plussat: The whole setting was Fantastic

Miinukset: Nothing

Plussat: Anya’s customer service is the best we’ve ever experienced and we’ve stayed at a lot of hotels in in and out of the country. From the moment we pulled up to their entrance, we were greeted so warmly and quickly we felt at home. The hotel is beautiful and the room was so comfortable we would’ve stayed longer if we didn’t have meetings the next day. We will definitely come back and bring our family and friends. Thank you Anya for such a wonderful experience!

Plussat: Nice bed

Miinukset: Room service is very poor. Basic Items need to be requsted for like towels, water, coffee, sugar, cream or, etc. They are brought to you one by one..They keep on knocking at your door for useless questions. They interrupt your rest. Too taxing for disabled old people to keep on answering doorbells.

Plussat: Excellent service. Great mornings!

Plussat: Staff even the GM was friendly and serving us. Family loved the place and the staff was very friendly and service oriented!! Heated pool Food was very good

Miinukset: Lots of flies while eating Slippery shower room when wet, very dangerous

Plussat: I hope they could add more variety on the breakfast

Plussat: We loved the food (you get a free breakfast every day) the rooms, which were immaculate, the landscaping, which was beautiful and clean, and most especially the staff! They always greeted us with a smile and made us feel really special, from the front desk staff all the way down to house keeping and gardeners. Everything was amazing! Thank you so much Anya for an amazing experience! We'll definitely be back!

Miinukset: The room service and laundry service was over priced in my opinion, and they have a rule of no outside food on the premises, which means you have to eat out or in their restaurant for every meal, which can get really expensive, especially if you are staying for a long time like we did.

Plussat: Very friendly staff. Quiet and secluded.

Miinukset: Nothing

Plussat: the view, the staff

Miinukset: the cleaning

Plussat: Ambience, service and the bed and pillows!!! :) This is not my first visit. And the outstanding service of the team is consistent.

Plussat: Excellent service. Very good and homey ambiance. And the extra hospitality experience they give you ie. Warm Milk and cookies in your room before bedtime.

Plussat: We had a great time :). Very nice staff and the place is really relaxing.

Plussat: The privacy since they have only a few rooms. Their concern for our comfort and their food, really good. Their location, views, perfect

Miinukset: Actually, i booked with discount as per your site indication 6,800.30 but i paid their real/regular rate of 8+. It seems that i got scammed by your site, i didn’t get any discount, also I didn’t get a chance of choosing what room i want, luckily the one that they gave me is nice.

Plussat: Kindness of the staff

Miinukset: Expensive transportation

Plussat: The view from our room was great despite it being quite old

Miinukset: The breakfast needs improvement-better quality and more choices

Plussat: Excellent team of people.

Miinukset: Repaint of bathroom ceiling.

Plussat: the staff

Miinukset: too expensive

Plussat: The room was large, clean, and very nicely decorated. The view from our room and deck was amazing. The breakfast was tasty with plenty of options. But the best part of our stay was the truly excellent staff at the hotel. I have stayed at a fair number of luxury hotels over the years and can not remember a single time the staff was as helpful , warm and professional as the staff at this hotel. They made an excellent hotel outstanding, and we will definitely stay here again when we return to Tagaytay.

Miinukset: Because our room (which had a truly beautiful view) overlooked the small pool (or large hot tub?), some lighter privacy curtains would have been nice, as an alternative to the heavy curtains that blocked the light and view when closed.

Plussat: Everybody are all accomodating and friendly. Also, their breakfast buffet is good. And we really enjoyed the pool.

Miinukset: The exhaust fan in the cr was not functioning. And the room was just so, so.. But overall, our stay is good.

Plussat: Very good breakfast, generally comfortable and quiet stay

Miinukset: The aircon was making funny noises disturbing our sleep

Plussat: The breakfast

Miinukset: No view despite the name

Plussat: The cleanliness of the room and friendly staffs.

Plussat: What I loved the most are the people beyond the vicinity who always greets you with bright smiles plastered on their faces. The overall place being clean and having a vibe of relaxation.

Miinukset: So far, nothing.

Plussat: The staff was very friendly and accommodating and the room was very clean. Breakfast was absolutely fantastic!!! I would definitely recommend staying at this hotel and will be going back again next time

Plussat: Everything! The staff is very accommodating with extra efforts. Will definitely go back!

Plussat: Room size .. breakfast..

Miinukset: No small refrigerator

Plussat: I like the new amenities and other improvements. Good staff/personnel.

Plussat: Quiet place near Picnic Grove

Miinukset: Nothing

Plussat: The farm

Plussat: Facilities for kids are excellent especially the pool slides, farm, horseback riding,

Miinukset: It takes time for food orders to be delivered

Plussat: Farm and petting zoo

Plussat: The staffs are all polite and very accomodating. Food was great.

Miinukset: The pool was quite small.

Plussat: I like the activities outside...

Miinukset: Nothing

Plussat: We liked the overall theme of it being a family hotel which translates to acitivities like the playgrounds, kids movie night, and even milk and cookies for kids before bedtime

Plussat: Pool for kids and horse back riding. Animal feeding and staffs are very accommodating. Movie night at the pool while eating popcorn.

Miinukset: Veranda is not clean

Plussat: We like the animals available and how friendly the staff was.

Miinukset: The floor near our aircon is wet.

Plussat: Check in was fast. The staff were friendly and helpful, specially at the farm. The guy at the farm was attentive and took the time to take us around to show all the animals. My kids enjoyed it a lot. We also enjoyed the bonfire with roasted marshmallows. Great experience for the kids. Plus the outdoor movie in the evening. I like the kid-friendliness of this hotel.

Miinukset: The corridor and room smelled of bleach when we check it. Bleach is not good and can cause respiratory issues. I hope the hotel management will consider using safer cleaning products. Also, at breakfast, there were not enough tables in the restaurant and we had to get one outside. It's actually ok because the weather was great. However, no one is attending to the needs of guests seated outside. Also, it takes a long time to replenish the food. We came back for bacon maybe 5 times and never got a taste of it. Staff said they are cooking more but we never saw it replenished. We went down for breakfast at 8:30am. I also wish there were enough high chairs. Since the hotel caters to families with young kids, I hope they will invest in more high chairs.

Plussat: activities for kids are plenty. sana pwede mag camping

Miinukset: room was a bit small, food is not memorable

Plussat: Amazing location Beautiful mesmerizing view Soft bed linen I love all

Plussat: The ambiance was the stealer. Also the homey and natural feel concept of the hotel.

Miinukset: I found it very costly. Maybe they can lower the price of the room per night. Also they should include debit cards for as a form of payment.

Plussat: i enjoyed the silence and the construction of the place gives you privacy the... stunning view and the cozy room, it was quiet i overslept... the sheets are clean and the beds are comfortable

Plussat: Perfect ambiance for the event.

Plussat: Staff were attentive and courteous. Room was big

Plussat: The view location

Miinukset: I think the food needs to improved.

Plussat: Bed, food, garden, view, staff, ambience! Everything!

Miinukset: They didn't have a queen bed available during my stay.

Plussat: Wonderful place and very accommodate staffs..

Plussat: We liked the view very much and the food was awesome! The room is clean and very accessible to different stores and restaurants outside

Miinukset: None actually but i hope in future you will have a room with a bath tub and please upgrade your menu for more choices of food

Plussat: The interior design of the room is superb! Really loved that it is near restaurants and has a view of taal and Mt. Maculot. Loved our stay and the breakfast too.

Plussat: Location wise: excellent. Breakfast servings is superb. Relaxing environment

Miinukset: I wish they could provide hangers for clothes.

Plussat: I love how our bags were brought to our room at no additional cost and that check in was super fast, given how we were all so exhausted from the day. The rooms were clean and the beds were good. Definitely a good value for your money. They also offered to deliver our breakfast to our rooms.

Plussat: Comfy beds..

Miinukset: While waiting at the reception area to check out the staff has started cleaning our room but didn’t tell us that our phone charger was left at the rm..

Plussat: It was not loud like most others Tagaytay places on the main road, good Breakfast, good staff

Miinukset: Too close to the electricity plant looked a little scary

Plussat: Quiet & peaceful location, accommodating staff, great breakfast selections & most importantly, pets are welcome! Lots of space for them to play. Pet-friendly accommodations always make traveling with our pets a lot easier & more enjoyable.

Miinukset: No gate to the highway so we had to keep our dogs on a leash at all times in fear of them accidentally running to the street while playing or chasing a cat.

Plussat: The food was still so delicious.. Spacious room and smells clean and comfy.

Plussat: The staff are so nice :) Plus the pancakes too. :)

Miinukset: None

Plussat: Location and the property is clean. Food is great but choices are less.

Plussat: Ambiance, cleanliness and beddings.

Miinukset: No rugs in the room esp in the bathroom. No trash bins.

Plussat: Nice comfy place and accessible

Miinukset: Clearing up of clogged toilet basin is highly required.

Plussat: Hotel staff is extremely nice & accomodating! Hotel is clean & spacious

Miinukset: One has to go out & use stairs going down to the pool to be able to reach the gym & spa rooms. It was pouring after our massage sessions that a staff has to bring umbrellas & let us walk by the side of the pool which is so slippery. Talked to the Operation manager & he listened to us politely & acknowledged the problem. Besides the gym opens at 7am when people are wanting to workout before heading out. 0700 is a late start. The gym needs to be bigger & better!

Plussat: The fast internet inside our room

Miinukset: None

Plussat: The room was big and it even has its own balcony! Bed is comfy. I told them that it was our honeymoon and we just got married. They send us over a complimentary welcome drinks and cake!

Miinukset: Water takes a few minutes before it gets warm. Took me about 10minutes. Hope they will fix it when we get back!

Plussat: I love the interiors of the hotel. The parfum at the lobby reminds me of the same smell of Boutique hotel in Singapore. The room is quite capacious and had a good view of Aguinaldo highway. I like the pool area. It meets my expectation as Boutique hotel.

Miinukset: I like the brekfast restaurant but the food selection isn’t great. They could have serve best both international and local breakfast. I would have give them a perfect rating. Also, I felt the reception is not genuinely welcoming to the guests. They are the ambassadors of the hotel and they are expected to give the arrival/departure guests the warmest greetings. Smile makes a difference.

Plussat: Rooms are clean... Bed and pillows are comfy. Value for money.

Plussat: Parking room and bathroom

Miinukset: Breakfast not suitable for Muslim choice

Plussat: A place where you can relax ..

Plussat: Spacious room

Miinukset: none

Plussat: Room is big and I like the room plan.

Miinukset: The price is a bit expensive (Capri room) and so I expected that everything should be working well. However, one of the bathroom's shower has no hot water because the controls where defective. Obviously needs repair and maintenance.

Plussat: Since we were attending a wedding and have to dress up, they allowed us for early check in.

Miinukset: For overnight stay, we did not have any problem.

Plussat: The breakfast was pretty good.

Miinukset: The property is pretty big however, we had to walk pretty far to get to our room. The gym was a distance where you didnt want to work out the next day. The view was nice to whatever you could see because of the fog or haze. Traffic was nuts! Staff is super friendly. Luckily I brought my external hardrive with me because the cable, not the t.v. didn't work so we ended up watching movies on my hard drive. We stayed there 2 days so

Plussat: Breakfast was great!

Miinukset: None.

Plussat: Hotel location, room size and amenities

Miinukset: NA

Plussat: The view

Miinukset: Shower room gets flooded when you use them. The hotel is not handicap friendly. They only have one elevator for the whole hotel guest and staffs use the same elevator.

Plussat: The location is perfect, with an amazing view of the volcano (that's one of the major reasons for choosing Tagaytay, the view!). I had a room with a balcony overlooking the lake and the volcano, super nice. Also, I like that everything is clean and fresh.

Miinukset: I stayed for 4 nights, eventually the breakfast got really boring. Don't get me wrong, the breakfast buffet is great. But if you are planning a long stay (over 3 nights), you can easily get tired of the food choices as they are practically the same every morning.

Plussat: The back of the hotel has magnificent views. Buffet breakfast was great, it had a lot of Filipino food choices. Staff was helpful too.

Miinukset: Unfortunately, we were booked the farthest suite in the highest floor so it was a very long walk from the lobby.

Plussat: I love everything about the hotel, the entire staff, the pool area, the breakfast, the view, the room, the amenities, etc. etc plus it is near Sky Ranch

Miinukset: the room is far from the pool, so it would be nice if there will always be a ready cart for guests to ride on going to the pool.

Plussat: Unfortunately, Only good thing is the lcation

Miinukset: Their main objective is not really guests experience and satisfaction. More about money first and everything else later.

Miinukset: The staff could have told us there was an easier way to our room..on the first part we walked for a long time..when actually there is a short cut to our room.

Plussat: The property is great and the service of the staff was great

Miinukset: Housekeeping clean our room on our second day but didn’t change the used towels

Plussat: It was the trip of my life and taal vista didnt miss to make it better. Lots of places to visit. Breakfast is not to miss. Being a foreigner it was good to experience the culture. Great place.

Miinukset: None

Plussat: Front view of the taal

Miinukset: Spiders on the ceiling

Plussat: The hotel is understaff during our stay. We waited 45 minutes for our breakfast.

Miinukset: You have to make sure that you have a complete staff during breakfast. The last time we were there, there was only 1 cook and 1 waiter.

Plussat: Location and view!

Plussat: The view...

Miinukset: The room smells old...

Plussat: Scenery, friendly staff

Miinukset: Cleanliness of the sofas in the room. The upholsteries needs cleaning or updated color scheme.

Plussat: They made my mom's birthday memorable! The birthday greetings and breakfast setup was so special for us to capture the smile in our mom's face and the beautiful view they have. The food was also great! Special mention to Lorraine and Elle Ray and the dinner waiter who were all very courteous in our requests. Thank you for being part of our celebration and making our first time an enjoyable one!

Miinukset: Nothing at all.

Plussat: The hotel was very secure as far as safety goes. Set on a beautiful landscape. Enjoyed the jacuzzi tub and the bed was very comfortable.

Miinukset: I was under the impression I would have an unobstructed view but half of my view was blocked. There was a wedding reception going on and the music and everything said over the microphone could be heard very loudly in my room.

Plussat: Staff are pleasant and friendly

Miinukset: Bedbugs

Plussat: The place is very relaxing and very nice view of the lake. The rooms are very clean.

Miinukset: They should have a microwave oven inside the room since the restaurant is not open until midnight.

Plussat: the room is clean and the view is superb!

Miinukset: Long waiting time for breakfast, and the no. of people for free breakfast must be indicated during the booking period here in booking.com.

Plussat: very nice place to stay..so clean and comfortable...we sleep very well..elegance room..

Miinukset: nothing i dont like

Miinukset: Our bathroom sink is clogged. The handling of the kitchen utensils by the waiter during our breakfast was very poor. When he handed it us, his hands were still wet and the utensils were not even wrapped with a napkin.

Plussat: i really like the ambiance of the room, pool has a good view, staff is very friendly and approachable.

Miinukset: i just dont like the aircon in the room where we stayed. its not getting cold

Plussat: The location.

Miinukset: The room was not totally prepared when we were ushered in. We have to request for the towels and then for the bath mat. And upon check out they were asking us about the bathrobes. I told them that they can check our bags if they want. It was offending. The staff did not handle it properly. I told them to call the one who checked us in and verify that we even have to ask for the towels and the bath mat. And they just said that it is okay...

Plussat: Location and staff.

Miinukset: none

Plussat: Staff were accommodating and polite

Miinukset: The room we stayed in (ground floor) heavily smelled like a damp towel that did not dry which caused my allergies to flare up the entire time. Breakfast was so-so—- good portions. Wished coffee was refillable.

Plussat: It’s pretty close to the city center

Miinukset: Reception wanted my to see my credit card when I made this reservation for my friend. Paid it and confirm it via online. My friend pay again in cash for the reservation. How can he show my creditcard when I made this reservation in advance. Bad service.

Plussat: I love their room

Miinukset: Dining servers had lack of anticipation. Like they served us a cups of coffee with creamer and sugar but without stirrer. We ordered food that was good for 2 but they served without extra plate.

Plussat: I liked the location, plenty of nature and close to a Starbucks.

Miinukset: A little too bland and the floor was rather dirty.

Plussat: We were transferred to presidential suite because the aircon was not in good working conndition

Miinukset: Small rooms. Old fashioned. Aircon is not working in good condition. Maybe its 5x that we called the housekeeping to fix it until I became mad because nothing happened. I asked their staff if possible they can provide us electric fan but the manager told us that we will be transferred to a presidential suite.

Plussat: Our rooms had lots of ants and the staff was quick to move us to another room but we shared the room with another family.

Miinukset: ants

Plussat: I like the buffet breakfast.there are lots of food choices. The hotel also has a perfect view of the Taal volcano.

Miinukset: We just didn't got the chance to use the outdoor pool because there was a party booked at the reception adjacent to the pool. I was a little disappointed because I chose the place because of the outdoor pool because my kid really love to swim..although, there is an indoor pool, but we haven't got the chance to used it at once because it was under maintenance. We had the chance to use it at night time but it was chilly, it would be better if it is a heated pool. I was excited to use the outdoor pool the next morning but it was under maintenance too.☹

Plussat: Breakfast and room amenities

Miinukset: Pool was underwhelming compared to the one advertised

Plussat: The location...the overlooking view to the taal from the room is soo nice. The food.. Nice staffs

Miinukset: The noise.. there was a guy and a lady i think singing very loudly..not sure if its at the lobby...i understand during events that there will be sounds or noise coming from the event but..not until 2:30 am...

Plussat: The service was great. The view is spectacular. I wished we would have hired a driver for a tour of the area.

Plussat: The view from their pool was simply post card worthy, and it was so relaxing. The staff was also accommodating and they try to meet all my request. I appreciate it a lot. Thank you so much! Also, I am particular with the towels and it was as good as new. Good job!

Miinukset: I just hope they replenish the water, complimentary coffee and tea when you are checked in for more than one night. The coffee cups were not washed when we requested for our room to be cleaned.

Plussat: Location and view

Miinukset: none at the moment

Plussat: Nice view,the buffet was good,the gym ktv bar,and billiard and tabletennis was so very good ...

Miinukset: but the pool have a limited time. The staff i disapointed ill always follow up my order in the phone.. Comport room have smell the exosfan not working.

Plussat: I really like the ambiance specially when taking breakfast. And also the infinity pool wants you to go swimming

Miinukset: Just the cold water from the pool, but the location its fantastic overlooking from taal lake and the mountain. But then again if that infinity fool have warm water I would stay there all day.

Plussat: I like how they were very helpful. Was able to upgrade my room for a view. Staff was very friendly and kind

Miinukset: WiFi connection was weak. Upgrade because room was in the basement and had no cell service

Plussat: I love the breakfast. The place is clean. They have a resident dog, a poodle namee Blue. I like that there is parking and that is directly across Ayala Mall Serin. The scent of the shampoo and body wash is lemongrass which I really love. The wifi is also very strong.

Miinukset: The room is a bit small. No blowdryer. Maybe a little chair would be useful and a desk.

Miinukset: This was our second time at Eco. The first time was amazing. The second time was more memorable. We visited the hotel on Monday, February 25th, to celebrate my birthday. The check in process was quick and the staff were very friendly and accommodating. The room was very cute and chic. The pillows and linens felt clean and very well put together. The ac was a bit dirty and noisy but nothing serious. It was tolerable. The thing that bothered us was the noise from the outside. You could hear the vehicles passing by. I hope they could do something about the noise. Perhaps, a sound proof window or thicker windows maybe would suffice. Nonetheless, the experience we we had was memorable and I can’t wait to back again. And oh, we decided to extend another day and since it was my bday they let me pay the standard room but allowed us to stay in the same room which was the Garden View suite. So, that was awesome!

Plussat: The think i like about the property is that its near to alot of places.

Miinukset: There was a dropping sound in the aircon. The room doesn’t smell good at all. The staff doesn’t know about the local property. It was noisy and the room is cramped.

Plussat: Location. View.

Miinukset: Hard to contact staff re room service etc.

Miinukset: Room is very small and carpet/rug smells bad. There are lots of ants crawling in the window and bed. Bathroom is very small and no exhaust system.

Plussat: Breakfast

Miinukset: Hot and cold shower

Plussat: Clean ... simple but clean

Miinukset: The road block that you can’t go across the street by walking comfortably

Plussat: The cleanliness and smell of the place

Miinukset: None

Plussat: In front of a nice mall and near the center of the city. Very clean and cozy.

Miinukset: Everything was nice as we understood that it was an eco-friendly hotel but still we need a facility like refrigerator inside the room. If they don’t want this amenity they should at least provide a common refrigerator in every floor.

Plussat: PET FRIENDLY :)

Miinukset: The shower heater is not working properly and no bigger knob for the shower

Plussat: location only

Miinukset: small room not applicable for family. pee and poop of the dog is everywhere if my husband didnt notice the staff would not know.

Plussat: I loved that our room had a nice view of Taal and that the hotel was near restaurants, attractions and establishments.

Miinukset: It's old and the buffet breakfast is so-so.

Plussat: Every thing and especially the breakfast so much like

Miinukset: Very nice place and the view both side so beautiful over looking vew like what i say when I inter the 2 bedroom suite I say wowow

Plussat: Service was excellent . Housekeeping did a good job.

Miinukset: the headboard is moving

Plussat: Staying in suites room is highly recommended you can see the beauty of taal volcano. The room is have huge space good for family group. The breakfast buffet is so good! Pool enjoyed the children and location is just walking distance only from the mall and restaurants.

Plussat: Nice location.

Miinukset: Aircon leaking, sink is blocked, towel stinks & the room stinks too. Need to refurbished. Not the summit ridge that it used to be! & not many choices of food in breakfast!

Plussat: Checking in and out was a breeze. Near a mall and tourist attractions. Every room had a balcony

Plussat: Staff was very helpful, the rooms were clean and the breakfast was very good

Miinukset: It is located on a busy road which causes a lot of noise

Plussat: The taal view

Miinukset: Nothing

Plussat: Lovely overlooking view of the lake and spacious rooms with nice-sized and comfy beds. Grooming kit well chosen.

Plussat: All rooms faced the crater lake. Conveniently located next to a small mall with a grocery store, restaurants and a Starbucks. It was just across the street from the edge of the crater.

Plussat: The room was clean and the staffs were great.

Miinukset: Poor wifi connectivity and they only offer bread and egg for breakfast

Plussat: Place is new and location is Ok.

Miinukset: They need to upgrade the breakfast, since it is new facilities are lacking. They are just giving egg and bread. Payment section is also need to upgrade, only cash payment no card transaction.

Plussat: It's near the Tagaytay Rotonda and malls.

Miinukset: No credit card facilities.

Plussat: The staff were nice. It is near establishments such as fora mall, ayala malls seirin and ukay-ukay hub.

Miinukset: none

Plussat: for breakfast not enough . i recommend there should be ham. saussage bacon alternately.or american breakfast or filipino breakfast like tapsilog longsilog tocilog bangusilog smokefishsilog tuyo

Miinukset: wifi was very poor. no cable

Plussat: Near the Tagaytay Rotonda

Miinukset: No credit card facilities

Miinukset: the bed are not comfortable enough, 2 pillows are not comfy too for a couple; your rate for an overnight stay is way too expensive than the usual, doors didn’t have a double lock..

Plussat: weather that goes with the location

Miinukset: TV has limited channels no breakfast choices

Plussat: No extra pillows available and towels. No room telephone and mini ref. Cable TV not enough chanel.

Miinukset: Internet wi-fi signal needs to be improve.

Plussat: Good location. Friendly staff. Clean rooms.

Plussat: Cleanliness & Location

Miinukset: No wifi signal

Plussat: the ambiance, staff guard, the place love it...

Miinukset: a little dusty...

Plussat: None.

Miinukset: The staff poor customer service. Noisy videoke day and night. Poor breakfast Room unpleasant

Plussat: that there is a lil balcony

Miinukset: The bed is wet

Plussat: I was amazed with the view of their garden

Miinukset: A bit disappointed with the front liners, they don't value their customer and not well oriented as well as impolite , had experienced hardship on parking,we're also unable to access their wifi