Voi Grand Hotel Atlantis Bay

(Only) the view was very nice Breakfast good + Mention to The french lady at the breakfast and the man at the reception who were friendly

I usually don’t take the time to comment on hotel but I feel that I have to add some notes of my stay given the sincere disappointment. The score attributed on booking.com is not fair (View is nice but the score is not reflective of the quality and service of the hotel). Although, some of the staff were nice and received us with a warm welcome below are the big issues 1) not only the decoration is kitch, the room and furnitures were also deteriorated. I only took 2 pictures that can be considered as details but this was applicable to others. 2) Cleaning service was so so ( they didn’t refill the coffee but again not a big deal) but what was not tolerable was that the door of our room was not closed as the lady forgot to close it. I meant literally opened! 3) swimming pool and the proximity of the beach is quite relaxing and nice. However, in the evening it is impossible to go swim as the swimming pool is almost entirely covered by insects so I went back straight away to my room. I would expect the staff to clean this .. It might be due to the location of the hotel rather than the hotel not being cleaned. The swimming pool in the morning is very clean tho! Again let’s put back the context, we paid 500 usd per night for a 5 stars hotel? Well I would rather pay much more like the Belmond for an exceptional stay or less for a nice boutique hotel. I can tell you others couples in the hotel were unhappy and complained as well. I picked this hotel based on the score and that’s my biggest regret but again that’s only my opinion.