Rooms Make yourself at home in one of the 8 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Amenities Relax and unwind with massages, body treatments, and facials. This Colonial hotel also features wireless Internet access (surcharge), concierge services, and wedding services. Property Location When you a stay at Casa Doña Juana in Tepoztlan, you'll be in the suburbs, just steps from Earliest 16th Century Monasteries on the Slopes of Popocatepetl and El Tepozteco National Park and Pyramid. This spa hotel is 4.8 mi (7.7 km) from Tepozteco Pyramid and 10 mi (16.1 km) from Six Flags Hurricane Harbor Oaxtepec. Dining Enjoy fusion cuisine at La Cupula, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:30 AM to 1:00 PM for a fee. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between MXN 211 and MXN 246 per person (approximately) Fee for wireless Internet in public areas: MXN 350 per hour (1-device limit, rates may vary) Airport shuttle fee: MXN 800.00 per room (roundtrip) Rollaway bed fee: MXN 1600.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 12:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a first aid kit, and window guards To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 1:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)