Tissamaharama hotellia

Plussat: The location near to Yala and a comfortable stay with a nice swimming pool

Miinukset: The high prices charged for excursions and wine in the restaurant - higher than comparable places in Sri Lanka

Plussat: The location. The rooms. The experience Of being in a remote location

Miinukset: The communication with the hotel. They never replied to my emails

Plussat: Great facilities, generally attentive staff. Good food choice at breakfast and in the bar

Miinukset: Disappointing internet connection and staff not particularly bothered to sort it out which was frustrating as I needed to keep in touch with my work. Two hours after a power cut was resolved they were still blaming the power cut. Alcohol significantly over priced. We booked a hotel organised safari and had great trouble to get a bottle of water to take with us. Managed to get water after nearly 10 minutes of negotiation

Plussat: very good breakfast amazing location

Miinukset: The room was not the same as in the fotos, They excused themselves saying that i was moved in another room because i was a alone female traveler. But they should have asked me before if i would prefer another room.

Plussat: The staff is friendly

Miinukset: About booking hotel the hotel price is showed in the message why can't help me book in same price because I booked two room in different price the hotel not help for that

Plussat: I stayed at Cinnamon Wild Yala on several occasions and I absolutely love it! It is very close to the main entrance of the Yala National Park and the their Nature Trails company offers brilliant safaris with excellent drivers and nature guides. Best chances of encountering wildlife are, however, during full-day and afternoon safaris. The morning safaris tend to be a bit disapppointing if one isn't too keen on panoramas and birds. The rooms are very nice and the bed is very comfortable. The food is also very good and varied. On this occassion I arrived after my wallet had been stolen and I was, therefore, unable to instantly pay my bill. The staff were exceptionally understanding and friendly and allowed me to call a couple of days later to pay with my new card. This definitely made this unpleasant situation much more bearable. Staff are always so incredibly friendly! I'll definitively stay here again.

Miinukset: I can't really think of anything!

Plussat: The rooftop bar made nice cocktails. Nothing more good to say about this hotel....

Miinukset: We got a “Beach chalet”, and you get the impression that the bungalow is on the Beach - it is not. But from our porch we had a glimse of the Ocean. In our room the loft was painted over several places - it was obvious it was to hide the mold underneath it. The Safari in Yala is horrible - the only animal there is really present is - the Safari Jeeps. It is really horrible. We booked a whole-day Safari, but left the park before lunchtime. We felt sorry for the elefants, who seemed stressed out by so many cars... The food in this hotel was really horrible, and the breakfast boxes we got for the Safari - even worse.

Plussat: Everything was perfect!!

Plussat: Chena Huts is hands down the best place we stayed in our 3 week trip to Sri Lanka, and actually the best place we have ever stayed anywhere! The huts are so amazing inside and out and the way they are integrated into the nature made it feel like we were the only people there. Having so much wildlife at our doorstep was incredible and so exciting every time we went outside! Having our own pool and deck to relax was perfect in between our key activities of safari and eating! The safaris were brilliant and so much fun. We didn't expect that we could go twice a day included, so that was great bonus because we then got so many opportunities to see all of the wildlife - 3 leopards and a sloth bear, as well as so many other extraordinary wildlife experiences. We had the same guide every time we went out which was great because he could show us different parts of the park and he was excellent at explaining everything we were seeing. The food at the restaurant was the best we ate in Sri Lanka, we can't speak highly enough about it! But we also loved going to the restaurant because of the service and the people working there who were so lovely, friendly and interesting people to talk to and get to know a little. The team at Chena couldn’t do enough to make our stay the best possible. Thank you to everyone who made our stay amazing. We are already planning our return. Please don't change a thing!

Plussat: Everything ! The staff. the food. the environment!

Plussat: The rooms are Large and are beautiful furnished , it feels very luxurious ! The food was amazing as was the service . The safari was great ! We managed to see two different leopards one young male and one lager male which was very exciting and manic with all the jeeps!! Sooo many birds and lots of different size elephants .

Miinukset: The plastic water bottles as they seemed to have the rest sorted for our environment , which is so good to see and I’m sure they are working on the plastic water bottles ... perhaps they could supply complimentary water bottles with there logo non plastic of course that we could use while there and take with us when we leave as advertising

Plussat: We LOVED our stay at Chena Huts!! The accommodation has the wow factor, the staff were brilliant and the all inclusive food and drinks blew us away. Not a buffet in sight - the quality and variety of food and drinks on offer was amazing. The Game Drives were enjoyable and insightful with Jonny, our ranger, being incredibly knowledgeable. Sundowners by the beach was excellent. We’d love to stay again one day.

Miinukset: Faultless!

Plussat: - the room and the nature environment - the hotel design - the food was great - the service was great and so friendly

Miinukset: - spa is not professional at all you need to improve the spa room style

Plussat: Faultless! We LOVED our stay at Chena Huts!! The accommodation has the wow factor, the staff were brilliant and the all inclusive food and drinks blew us away. Not a buffet in sight - the quality and variety of food and drinks on offer was amazing. The Game Drives were enjoyable and insightful with Jonny, our ranger, being incredibly knowledgeable. Sundowners by the beach was excellent. We’d love to stay again one day.

Plussat: It was awesome and beyond expectations. 10+!

Miinukset: Nothing

Plussat: The staff was extremely kind and friendly. The food was amazing. One of the best travel experiences so far.

Miinukset: We had a slight issue with the hit water but they fixed it quickly.

Plussat: Todella siisti hotelli.

Plussat: Great location if you want to do a Safari in Yala National Park Food (we ordered lunch a la carte) was tasting good! Swimming pool was clean (not dirty, as other reviews mention) Room was equal to the pictures on booking.com, very spacious and modern Nice and helpful staff

Miinukset: Sunbeds could be equipped with cushions (not only the ones in front of the pool) - on request they will do it though

Miinukset: Unfortunately pool was closed whilst we were there (part of reason we booked this hotel in first place) and weren’t notified of this prior to getting there. End of the day not a big deal but still would’ve been nice to know. Great stay otherwise and very friendly staff!

Plussat: Superb choice in the buffet for the money. Nice food. Specially nice soup. Nice view of lake, nice garden to go with that. Good for photos

Miinukset: Bidget washer on the bathroom was damaged, albeit usable. There was not enough creamer and sugar packets to make tea for two. There was delay in checking out since bags were late to arrive.

Plussat: Beautiful setting, food and drink was good, nice cocktails but not cheap. Lovely view of the lake

Miinukset: Tired hotel, in need of some TLC, stained bedding/towels, uncomfortable bed, leaking shower door, safe broke - with our valuables trapped inside!! Got in eventually after trying every key in the hotel!! Wouldn't take our dollar notes as payment due to small pen mark on note.

Plussat: the food was good. the presentation of the plate was super. the breakfast buffet was good with a range of Sri Lankan and continental choices.

Miinukset: The pool was out of order. The television was out of order - only 4 of the channels were working and that too the reception was very bad. was informed that Dialog would come and fix the cable tv but that never happened. zero entertainment for the guests.

Plussat: The advantage was the beautiful location by the lake and food for dinner.

Miinukset: This is not a standard of the 5* hotel. We've spent there one night but I have to say it was a disaster. The hotel is "tired", rooms not modern, furniture damaged. The air conditioning was so loud it was not possible to use it. but when you turn it down the outside units were so loud you could feel like in the factory. The towels were so dirty, that we couldn't use it. The staff was not helpful at all - they could solve the problems and inform us about the solutions because phone was not working. So they kept us waiting in the room for hours. In that time they could just go by themselves to our room. We had to walk there to ask. Not like in the proper hotel!!!

Plussat: The room was just like we expected - clean, white and with enough space to have a very comfortable stay. The bed was great! One of the best that we had in Sri Lanka. The pool was good as well, but the main thing was the view from the pool - we had very good timing, and we were lucky to enjoy an amazing sunset on the lake. On the other side of the lake there is a national park, so on the sunset there were lots of birds and bats flying around - marvelous view.

Miinukset: We stayed for 1-night only and took shower 4 times withing this time, but it was enough for the bathroom to be fully wet (shower stall leaks a bit). If the staff cleans bathrooms every day, it's not a problem. If this service is not available, then it would be uncomfortable to use the bathroom.

Plussat: Staff, type of room and its interiors, landscape (Small and beautiful). Rooms are very large,spacious.

Miinukset: SPA was average,

Plussat: The room was lovely, pool area was nicely kept and very clean. Location was okay. Dinner in the restaurant was brilliant but this does come at an extra cost.

Miinukset: Not the fault of the property but certainly impacted our stay, very very noisy one evening. Services great but lacked the personal touch, staff quite slow and a lot of them.

Plussat: Big room Handy location Night time garden security Good buffet

Miinukset: Terrible towels Confused reception

Plussat: This was one of the most expensive hotels of my stay in Sri Lanka and the most disappointing. I think people just stay here for the proximity to Yala. The Good: - the property itself looks nice. Palm trees, etc. - the staff was friendly - breakfast was OK. Most of the food was lukewarm (buffet style), but there were made-to-order eggs There are enough negatives that I can't recommend this hotel for the price point. My guest houses at half the price were MUCH better.

Miinukset: The Not-so-Good - the wifi on the 2nd night was awful. I couldn't even check my email. The next morning it worked better. No idea why. - the rooms are very spread out. It was a good 5 minute walk to the lobby from my room - the chairs in the lobby were painful to sit on and check-in was really slow - wifi codes expire every 24 hrs and you need one for each device. Called the 2nd night and was given 2 and told to call back in 10 minutes for the last one - water in the shower was AWFUL. Alternated between scalding hot and cold. Worst shower in the country. - only given 1 bottle of water. Everywhere else was 2 bottles. - AC never turns off....so you're basically either freezing or hot. Had to request blankets since they only give a top sheet. Took over 30 minutes to get them.

Plussat: It was clean, spacious, and well-kept, with manicured gardens. Staff were welcoming.

Miinukset: There was no flavour of Sri Lanka in this hotel. It was so generic we could have been anywhere. They were stingy with the complimentary bottled water, so we had to buy more - given the price we were paying they could have been more generous (at our previous hotel it was unlimited). Staff were friendly enough, but needed to contact the manager for even common requests such as organising a safari to Yala (the main reason tourists come here) our organising a driver for the next leg of our trip. The food was expensive and mediocre - again, for a similar price we had exceptional meals at our previous hotel. If you want a bland generic resort-style hotel you might love Chaarya. But even then don’t expect too much from the food.

Plussat: you can see it has the 5 stars hotel facility

Miinukset: service was the worst we have experienced in sri lanka, half of the staffs were not smelling, waiting time for check in or check out extreme long! spa was the worst experience , towel were so oily, massage was not professional at all!

Miinukset: Too many insects .

Plussat: Nice looking hotel with nice pool and good gym.

Miinukset: Breakfast and dinner were bad. Not fresh and limited variety. There was a big light shining through our room all night and the thin curtains made it impossible to block out. Shower was bad.

Plussat: Easily accessible for safari.

Miinukset: Front desk weren’t that helpful with booking a taxi. Our room was by a cleaning cupboard, so we had staff making noise and talking from 7am in the morning. Buffet is not that great.

Plussat: Ihana paikka, joka ylitti odotukset! Menisin ehdottomasti uudelleen. :) Juuri niin hurmaava paikka kuin kuvissa antaa ymmärtää. Henkilökunta oli erittäin palvelualtista, kielitaitoisia ja saatavilla. Aamiainen oli vaihteleva, monipuolinen ja hyvä. Hotellin alue oli viihtyisä ja hotellin alueella vieraili niin iguana kuin peackok eläimiäkin. Iltaisin sytyttivät lyhtyjä ja kynttilöitä ympäri pihapiiriä, joten viihtyvyyteen todella panostettiin. Sijainti oli erittäin ihana keskellä riisipeltoja. Kävimme eräänä iltana ja aamuna kävelemässä hotellilta lähteviä hiekkateitä pitkin, jotka veivät keskelle riisinviljelysaluetta. Täydellistä!

Miinukset: Aurinkotuoleja olisi voinut olla muutama ylimääräinen, jotta olisi varmasti riittänyt kaikille. Henkilökunta ilmeisesti oletti, että useimmat vieraat söisivät illallista hotellin ravintolassa. Aloittivat illalla jokaisen hotellihuoneeseen kyselykierroksen siitä, olemmeko jäämässä heille syömään ja pyysivät useampaan kertaan tilauksia. Tuli vähän sellainen tunne, että tuputetaan omassa ravintolassa syömistä. Kävimme kerran, ja ruoka oli ihan hyvää. Kuitenkin hintataso korkeampi kuin Tissan kaupungissa. Kävimmekin toisen päivänä syömässä pienen kävelymatkan päässä.

Plussat: Bed was very comfy and surroundings were Stunning

Miinukset: Not enough light in the rooms. Hard to see your belongings.

Plussat: From the get go the experience here was amazing! Supun and his staff were all extremely accommodating and made our entire stay an absolute blast! The location is fantastic! Placed right in the middle of a few large fields you really feel imbedded in nature! The grounds were always spotless and the pool was the perfect quiet place to lounge around in the afternoons! The rooms and bathrooms were fantastic! The perfect size and an awesome mix of authentic and modern. We even had a small army of frogs and geckos inside to help fight off any flies and mosquitoes! It was perfect! We opted for including breakfast and dinner in our stay and it was the best choice we’ve made. Having a packed breakfast ready for us at 4:30am for our safari was awesome and the options for dinner were excellent and always cooked to perfection! (The fish curry and grilled Mahi Mahi were standouts!) We couldn’t have asked for a better experience! Thanks again Supun!

Miinukset: The worst part was saying goodbye :(

Plussat: Clean, confi bed, two sitting areas in the bungalow in front and behind with views. Swimming pool not super clean but quite fine. Food a bit overpriced but the rice and curry are worth it and super tasty. Very good breakfast. They helped us to arrange a tuk tuk on time and we were able to have breakfast quite early in the morning.

Miinukset: The celling of the bungalow is not well mantained with some little holes. You can hear noises from animals in the celling during the night. We also found a frog in the toilette, so always check the wc before doing pipi/popo :) In Tissa locals dont like tourist.

Plussat: Great place and amazing staff. Cottages are really neat and clean. The vibe is very nice, you really feel one with the nature. There are few animals walking around. We have seen a peacock, giant lizard and a few squirrels chilling around. In the second morning we had a safari planned and asked if we could have the breakfast with us, of course this was not a problem. Really recommend this place!

Plussat: Would really recommend to go here!! Very honest, polite, connecting people, we felt really welcome!! Relaxed pool, and beautiful garden. You can really chill out and have fun. Also, we enjoyed the sightings of some local animals, like frogs, chamelon, squirrels, Legunana etc.

Miinukset: Food was not the best, but people were great!

Plussat: I like the Pool area with the rice plantation. Green with Bird's sounds

Miinukset: No comment

Plussat: The ambiance was very nice. The hotel staff was very friendly and helpful, and attentive.

Miinukset: Food should be improved, and the variety was pretty much the same for all three meals. The kitchen staff was not very prompt in managing the mealtime rush, so the guests were kept waiting for the plates to be restored, dishes to be refilled.

Plussat: Our first room (deluxe) was beautiful with a stunning view out to the pool/garden. The room was clean and comfortable and nicely designed/decorated. We were very happy. Unfortunately the shower broke so we got moved room. The staff (reception, manager and restaurant) were all very friendly and obliging. They organised a breakfast for us to take on safari with us which was great.

Miinukset: Our second room was not as nice as our first - it seemed more worn and dated and smelled a little musty. There was no way to fully close the bathroom window.

Plussat: Great food, amazing service and nice view!

Miinukset: Could be cleaner.

Plussat: The dinner buffet was great! Pool was good to swim some laps. Staff was very helpful and nice.

Miinukset: AC was so loud that it was hard to sleep. Breakfast cereals were old.

Plussat: Lovely hotel with terrific views from all the balconies. Good amenities in the room. Very good breakfast and dinner with good choice if you don't want spicy food. Very friendly staff. Pool towels provided. Well situated for trips to Yala safari park

Plussat: Hotel room was large with AC! Lovely balcony over looking pool and paddy fields. Super attentive staff. Excellent restaurant

Miinukset: Slightly away from lake but only a short walk up the road

Plussat: We loved the beautiful landscaping, the large pool and the spacious rooms. The hotel is also very quiet thanks to being set back from the main road. The staff were attentive and provided us with probably the best service we’ve experienced in Sri Lanka. On arrival they provided us with homemade ice tea and helped to deliver our large bags to our room. Oliver was very helpful and he organized 2 safaris and a transfer to Ella on our behalf. Definitely recommend that you try the Kottu!

Plussat: The owners are very attentive, kind and helpful and really work hard to make sure that their guests are happy and comfortable. Oliver speaks excellent English and spent time chatting with us when we were in the bar area, which we really enjoyed. The surroundings are beautiful, especially the pool and garden. The accommodation can’t be faulted. Every room has a nice balcony with tasteful solid wood furniture. The design of the buildings has had a lot of thought put into it and works very well as well as looking very attractive. The food is very nice and there is a wide ranging menu for dinner. We were very excited to find that large monitor lizards come into the garden. There are peacocks and other beautiful birds and sometimes there are monkeys. There are great walks around the lake near the town and down the road at the side of the lake there are hundreds of fruit bats in the trees which is quite a spectacle. This hotel is absolutely to be recommended !

Plussat: Everything !

Plussat: The people were just lovely especially the smiling man in the bar and restaurant who really understood great service and seemed to care whether everything was perfect. Oliver and his wife were very helpful and charming. The bar and restaurant area was welcoming and cocktails were excellent! The pool was one of the largest we’ve come across and the garden the best for bird spotting. The massages were great and Denzil the guide very informative helping us see lots of beautiful birds- even 3 owls in his garden. I cannot recommend this lovely hotel highly enough

Miinukset: Nothing - all excellent

Plussat: Everything. The rooms were clean and well furnished with a lovely balcony. The bathroom was a decent size with a powerful shower. Food in the restaurant was excellent. As a vegetarian the falafel burger was a welcome change. The pool and garden area were large and well kept. Most of all, the staff were really helpful and pleasant, arranging a safari for us and the onward transportation at reasonable rates. An added attraction was the wild life including a visiting monitor lizard, peacocks and egrets.

Miinukset: Nothing I can think of.

Plussat: Everything was good, we had a wonderful stay ! Rooms are nice and clean, pool is pretty big. Your are not too far from Yala where you can enjoy a safari with lot of animals to see :) we recommend ! Thanks again !

Plussat: Very nice and relaxing pool. Quiet surrounding and perfect for some down time with very friendly staff

Miinukset: Nothing

Plussat: The massive pool, the lush gardens and the great food an service. Brilliant location for all the surrounding parks. Great staff and all in all a terrific value resort. Nice room with a great balcony.

Miinukset: Ac in the room needed upgrading.

Plussat: Very nice staff, absolutely clean. Can just recommend it.

Miinukset: Take away breakfast for Safari for 500,-- was a bit poor. But was at least offered.

Plussat: Very friendly staff. Eranda was so helpful and nothing was a problem. Breakfast was lovely along with dinner we had there it was very fresh. Really enjoyed the stay. Pool area was gorgeous very relaxing hotel. Wifi was great. It was anniversary while we were there. We asked for a surprise to celebrate. Eranda and staff went to such an effort organising a candle lit dinner. This was such a lovely surprise

Miinukset: Hidden costs a reminder from staff when paying bill at the end of the additional charges taxes etc. They should of provided a breakdown of full price.

Plussat: Very nice place, near Yala National Park. Staff were very friendly, they offer us to use the pool when coming back from the Safari, which was just perfect, as we had like 38 degrees midday sun :-) The room was clean, we had fan and AC, so just perfect. Bathroom very clean and with hot water, alsways cool if you are traveling with babys :-) Foods was very delicious.

Plussat: We loved the clean pool, the big room and perfect fan and AC, we used TV, relaxing we stayed extra night

Miinukset: Not many options to eat around, be ready eat in hotel, the stuff literally walking after you asking what about breakfast/dinner so on

Plussat: The hotel river front was an amazing experience. The staff is very kind and careful to little details. We were lucky to upgrade to the tree house cabin which was beautiful and romantic. The pool is very clean and the food in the restaurant was excellent. The service was perfect. We really recommend this little heaven as it is a great location as well !

Miinukset: My only regret, not being able to stay longer :(

Plussat: The manager Arund was very charming and helpful. He actually offered us another room if ours proved too hot so in the end so the choice to stay in the room was ours. Meals were nice. He was delightful. The pool looked great and other guests used it but we didn't get a chance due to safaris.

Miinukset: We found the Singer brand aircon struggled with the western Sun and the autovanes did not operate meaning the air was fixed in one position. But after a few hours it brought temp down enough to sleep. A glass of wine would have been great to have been able to have at a western style resort but there was beer

Plussat: The staff are so kind and helpfull, you feel like comming home. The garden with all the birds and animal are beautiful. And the pool is lovely! Very clean and comfortable room. The food is homemade and very tasty. We love this place!!

Plussat: - Staff. The manager was the best we had during our trip. He welcomed us with open arms, was very caring, always reachable, helpful and didnt hesitate to give us some tipps on Sri Lanka. Thank you again for such a nice stay! - Location. The hotel is very well located, 15min walking distance from the city centre but also isolated in a quiet area, far from the busy road. - The food served at the hotel‘s restaurant is delicious! - Accomodation & facilities. The room was very comfortable, spacious enough, very clean, with a moder bathroom. We also appreciated our shared terrace and the nice swimming pool. Overall we had an exceptional experience, and even more considering the price. It was hard to have higher expectations.

Plussat: The pool area was great considering the price you pay

Miinukset: The WiFi wasn’t reliable, also a mosquito net would be a good idea for the rooms as we came across a few bugs but overall enjoyed our stay

Plussat: Very nice place to stay, helpful staff, large rooms, clean, good food in the restaurant and nice pool.

Plussat: The food was amazing. So quiet and beautiful place.

Plussat: Safari guide and vehicle for Yala was fantastic. Our guide, Chooti, fou d leopards everywhere. He was great. Te swimming pool was also perfect. I would definitely return.

Miinukset: Food was ok, but not worth the prices on the menu. Wifi did not work in first room we had - but, they quickly moved us to one that had wifi.

Plussat: Really nice staff, clean rooms, working A/C and a decent restaurant with very good breakfast. The staff helped with pre packed breakfast in the morning before the safari.

Miinukset: The bathroom smelled a little bit moldy after you shower and then left the bathroom to come back. They really need to install a fan to pull out the moist air. The rooms could have had a mosquitoes net since there already was a bed post for this and there were mosquitoes in the area.

Plussat: Really nice hotel in Tissa area. Good quality rooms and amenities. Staff were really friendly and eager to help. Amazing breakfast.

Plussat: Coconut garden offers a high quality service you can’t find in many German Hotels/ Restaurants. The staff was super nice, friendly, polite and helpful. The food was great and the breakfast so delicious!! We had the best WiFi here ( we never had such a great WiFi on our whole trip). Due to the corona Virus we weren’t able to do a safari ( which was the reason we came) so the owner of the Hotel organized a safari around the borders of Yala Nationalpark which was amazing ! We still saw lots of animals. We are VERT great full and enjoyed our stay. It is worth every penny (even more)! Thanks again !

Miinukset: Nothing to complain !

Plussat: Room, staff, pool and breakfast were all great.

Miinukset: There wasn't much we didn't like! In the jungle so beware of the local wildlife.

Plussat: The hotel is like a dream, with a pool in the middle that you'll really love, the staff is amazing.

Miinukset: While it didn't bother us at all, in fact, we actually loved it - But there were some snakes around (not dangerous), but you can probably expect it in any accommodation in this area. After all, you're likely coming here for safari.

Plussat: The pool was nice and clean. Openings hours untill 9pm i think. The staff was very friendly! Good service as well. The room was spacious, clean and had many windows with a nice view. Good beds and AC works well. Peaceful and beautiful environment between nature.

Miinukset: We did the safari over there. And I would have liked if they explained a bit more about the national park and its animals.It was also a bit more expensive than elsewhere. He did his best to show us the animals though! We saw bears, many elephents, waterbuffaloos, deers, antilopes, monky, birds.

Plussat: The staff here are amazing. The place is amazing too. You can easily go for a lovely walk by the lake and the grounds are fab. Bed is comfortable, good air-con and nice clean room. Packed breakfasts when off on safari. Food is great too, had some lovely crab. But once again, the staff are what made this place for us. Shama was a great member of the team there and was so good to us and our daughter. We were really looked after. A great stay in a lovely location.

Miinukset: Nothing

Plussat: Rooms were big Location was good, can get into town quickly via tuk tuk.

Miinukset: We stayed in this hotel for two nights on half board. The owner was passionate about his 'eco' hotel however it was quite intrusive at times. The room was ok but the shower flooded and the toilet seat was stained. We were told three different times for the start of dinner and when we brought this up with the owner he went out of his way to phone us up and told us it was our fault and must have misheard the times. The food was mediocre at best, i would not recommend staying eating here or even staying here. Also there were thousands of mosquitoes in the hallways and no obvious measures to prevent them entering. When we left, reception asked if we could pay in cash (we couldn't) and were told the card machine sometimes didn't work. Once we said we couldn't pay in cash they asked we could pay half cash/half card. It shouldn't have made a difference if the card machine didn't work. Basically they lied to us, i assume to avoid a surcharge. They then proceeded to overcharge us, however they did let me know quite quickly but the refund took over 2 weeks.

Plussat: Owner & staff went out of their way to make me feel comfortable. Welcomed with a delicious juice from fruits from their own organic farm. Dinner was a buffet which showcased all their local vegetables it was fun to try them all. The room was huge, clean & very comfortable. They also gave me a farewell drink after hearing I had been mugged.

Miinukset: The safari driver they recommended wasn’t that great & I had to go on my own rather than being able to join a group made for a very expensive safari

Plussat: We had a great time and will stay here again! The hotel is situated at the Tissa lake, which is a beautiful and quiet place to enjoy the stunning nature with its rain trees and enormous amount of wildlife: flying foxes, parakeets, monkeys, buffaloes, ... In the evening you can also see the migration of flying foxes from the rooftop. Upali, the manager, showed us his mother's farm in the evening and later they prepared a delicious vegan vegetable rice and curry for us (with the vegetables we harvested in the garden). Then we had two cozy evenings when we came together with a few other guests and the staff and had drinks and interesting conversations in the dining room. All in all, this felt like an experience you would usually only get in a homestay. Many thanks, we'll come again!

Plussat: Beds very comfortable and large rooms. Evening buffet meal very good as they use their own vegetables. Very good price. Evening rooftop flying foxes event amazing. Also Egrets coming home to roost. Location fine for safari - about a 30minute drive in your jeep. Owner was on site and extremely helpful and informative. As it’s cheap, you can just do one night here, do your early safari and move on.

Miinukset: Breakfast was the worst we had on our tour. Previous nights food rehashed and not that well. Lots of flies in the restaurant area. Needs a comfortable bar area. There is so much wasted space. The rooftop happy hour only had 3 drinks available from the whole list. Very near the road so not that tranquil.

Plussat: Great staff and A+ for customer service. great location as well. owner takes personal interest on the well being of the guests. Roof top bird watching in the evening was really nice.

Miinukset: Pool - it is more of a pond rather than a pool. very small and cannot enjoy. Buffet breakfast and dinner. Very limited choices need to improve a lot. may be better for tourists rather than local travelers.

Plussat: The owner Mr. Upali made our stay feel like home. He made it sure to ask about how we were doing whenever we meet him. We stayed for one night. Rooms were good, comfortable and clean. Swimming pool was also good. Breakfast was great. The lake view from hotel roof top was amazing at sun set and sun rise.

Miinukset: Only thing was that dinner was not worth the value we payed (LKR 2500 per person). Food went over so soon and not refilled fast.

Plussat: Love this hotel so much. It's just right infront Tissa Lake, and there are many birds and fruit bats in Tissa Lake. It's very natural surrounding, and you can have a good view on hotel rooftop. Staff are very professional and helpful. Hotel boss brought us to his organic farm in the morning, introduce us the local fruit and spices. What a great experience staying in this lovely hotel.

Miinukset: Nothing

Plussat: Beautiful view around the area, the place is surrounded by a lake. There is a rooftop so you can enjoy the scenery. Clean and comfortable room. The staff was very helpful and friendly. The food is coming from their own farm !

Plussat: Staff was vey nice. Though the roon had many problems, he fixed them quickly. Clean and peaceful room. Walking distance from the bus station.

Miinukset: bathroon was smelly. In the picture, there was a boiling machine for a hot shower, but actually it was broken.

Plussat: Amazing and kind host

Plussat: Very helpful manager who arranged safari and onward travel. He got up to escort me to jeep at 4 30am and prepared a breakfast too. Safari a little pricey as I'm a lone traveller however was an excellent day with a fantastic driver/animal spotter, great lunch and the offer of front cab when the rain got heavy. The hotel/room is spotlessly clean. The location is quiet and only a 10 minute walk to town.

Miinukset: Nothing

Plussat: Place is good Staff are supportive Additional services provided with reasonable rate.

Miinukset: Nothing

Plussat: Accommodation Facilities

Miinukset: Good Place to stay. Very clean and Neat

Plussat: Very clean Our host was brilliant very helpful

Miinukset: Nothing

Plussat: Very friendly staff, clean room

Miinukset: At first night we had a black out in our room and nobody were available.

Plussat: The location is near to the lake. This is the advantage for those who like to enjoy the scenery of the beautiful lake with various species of birds

Plussat: Friendly staff

Miinukset: Everything minimalistic and dirty. Humid and hot. Coackroach in the bathroom. Lizard, cricket in bedroom. Catterpillar and ants on the bed!

Plussat: That they arranged a safari pick up and trip to Yala National Park. The price seemed high for what was included.

Miinukset: The room was filthy. The bed had dirt and mud on the sheets. Lots of insects crawling around under the mosquito net and on the walls. The bathroom was not clean. I didn't want my things to touch anywhere. They organized a trip to Yala National Park and provided breakfast. The breakfast that is included in the 6500lkr is not palatable. I booked for 2 nights but left after 1 as the accommodation was disgusting.

Plussat: It’s a beautiful hotel, spacious rooms in a green area. Host welcomed us very well and arranged our Yala National park safari. It’s 10 min walk to the center, but there is a supermarket close by.

Miinukset: Internet was slow

Plussat: the hotel is located in tissa where most of the safaris start. the room was tiny but enough for 2 nights. warm water friendly owner who would arrange u a safari if you want small but nice pool

Miinukset: no space for clothes or something

Plussat: Very accommodating and friendly owners and staff. The pool was a welcome relief post-safari.

Plussat: The ladies in the kitchen were nice and cooked me fried eggs and coffee for breakfast. The room had Aircon and a fan, which was refreshing in the high heat. The full day tour to Yala that the manager organised was verrrry good - the driver was very knowledgeable and the lunch was nice. The hotel gave me breakfast for the trip too. So I can't really complain - the drama with the TukTuk driver was unfortunate and perhaps revealed a more sinister side to the manager. What I paid was still good value considering the Aircon.

Miinukset: Not really a well equipped or cozy room (one plug, one small sqaure of very old soap). The manager apparently tried to con 3000 rupees from my poor TukTuk driver as commission for allowing him into the hotel to fetch me for a trip to Ella. Pool looked uninviting and resembled a chlorine bath with a few loungers stacked nearby. Noise from main road was noisy.

Plussat: Quite small, but comfortable room. Clean and cozy. Tasty food for lunch, tastier than in a near restaurant. Very friendly staff especially owner. If you need anything — say to him, he's a really good man and doesn't charge a lot of money. Good wi-fi! Large lake near the hotel.

Miinukset: Small pool, not always clean, but not dirty, just insects, it's Asia

Plussat: Friendly & helpful staff Arranged safari & breakfast Decent WiFi Nice clean premises.

Miinukset: No issues

Plussat: Super friendly and helpful guy, lovely swing pool, organised safari trips to Bundala and Yala national parks and gave us a sandwich breakfast to take.

Plussat: All the staff (Chamika, Anushka) were very polite and very much welcomed us in the property. Everything in the property was awesome. The place is very remotely based inside and I guess cannot go by walking. The property is nicely located between the trees. One can here peacock sound also someone lucky can spot a peacock. The food in the restaurant was of good quality. Although we did not like the taste as it was very less spicy and we have typical Indian spicy test buds. But sure many others will like the food. This cannot be a negative point. Restaurant in the hotel is requested to take care of spicy taste buds as well.

Miinukset: The water pressure in the shower and basin was very very low. The shower water was at such a low pressure, it was very hard to take a bath. Also wifi signal was weak.

Plussat: The staff was extremely helpful! Excellent room, great hotel and very good service. They also provided us with a good breakfast to go at 4 am before we left for the Safari. Highly recommended.

Plussat: The pool was clean.. everything about the room was clean and tidy.. the food was yummy and we experienced a traditional Sri Lankan buffet for breakfast during our stay. The overall picture is a comfortable cozy warm experience. The room was big and had A/C. Most of the rooms in this area are smaller than this and they don't have AC. The staff were very friendly and they showed no preference over locals and foreigners. We value the service offered a lot. We appreciate if the hotel can provide utilities like a electric kettle,iron hair blower, and a TV. There was a good internet connection also.

Plussat: Very very nice people

Plussat: Nice host, friendly staff and they would go beyond their limits to satisfy the customer. Nice environment when you entered to the hotel. Spacious rooms and comfortable stay.

Plussat: We had a very beautiful stay at The Wild Heaven. The staff are the most friendly, caring and courteous people. They made us feel so comfortable and helped us with booking our next trip, translated and borrowed us their phone or even called people in order to help us. You can also chill by the pool or eat in their restaurant, we were really happy with everything and couldn't ask for more. Highly recommend

Plussat: Lovely place with quite pool.. Great room with view and very clean. All staff was amazing and very helpful. I really recommend to stay here for the night and day. We enjoyed our stay at the wild heaven.

Plussat: The customer service of the staff at this place is exceptional from top to bottom and they were very friendly. They gave us a warm welcome. The general manager here, Mr. Chamika is a well trained hotelier who knows to handle guest very well. He is down to earth and goes an extra mile to delight the customer. Food here is delious, generous portion sizes and value for money. Anushka another staff member here, was also very good at customer service and was always willing help. I will definetly stay at this place again.

Plussat: Great place and pool !!

Plussat: Breakfast very good Is a bit out of town maybe 1 to 2 kms on river, but value for money is excellent

Plussat: The place is amazing! Next to the river with lots of trees, very cosy. The staff is super friendly and always ready to help. You can also book the safari with them, I completely recommend it.

Plussat: The food was great and the two guys that run the place were really sweet. Nice rooms and pretty property.

Plussat: The place is amazing and the staff is really nice, very helpful and the recepcionist gave us very good advices to see nices places around the area. Besides breakfast was really good and room was super clean also toilets and we had hot water. Value for money !

Plussat: Staying second time in this place and will stay again for sure. Nice staff, clean room, good wifi, tasty breakfast and food in the restaurant.