Toba hotellia

Plussat: Amazing stay and amazing weather.

Miinukset: Nothing

Plussat: the breakfast buffet was awesome and very nice to be included. While toba is beautiful there's not a ton of stuff in the way of food nearby so having breakfast at the hotel was great. the views around the hotel were fantastic!

Plussat: Excellent breakfast. Selection and quality great. Beautiful views from the dining room. But, the area was a long distance from our room. Had to walk several flights of stairs to get to the elevator which took us to the dining area.

Miinukset: There was an older, lower level section of the hotel that was connected to our room but not served by an elevator, so we had to deal with two flights of stairs to get to the newer gift shop, lobby and dining areas. The room was lovely, very modern with a view of the bay. Only one drawback was a step up into the very small bathroom. The older section hallway from the lobby to our room had a worn look and not very welcoming.

Plussat: Food was fine

Miinukset: Staff have no personal interest in visitors

Plussat: The location is perfect for viewing the gorgeous bay and harbor. We spent part of each evening just watching the sunset and/or the moon dance on the inlet. The staff was very courteous, and helpful, especially the welcome staff. Bus to the train station every half hour was great for getting around, although we had such great weather that we wanted to walk. Breakfast is a lovely buffet, with several different cuisines. The hot tubs looked great, but we did not try them as we have appointments during most of our free time. Our room was quiet, clean and dominated by a fabulous view.

Miinukset: The dinner was pre-fixe for the most part, and quite pricey. But there are several options for eating local specialties in town ( other side of railway tracks). We felt we might not be sufficiently well dressed to try an evening meal there given we were at the end of a two-week trip and had more dirty clothes than clean.

Plussat: Excellent seaview and food!

Plussat: The hotel is MAGNIFICENT. VERY luxurious and the check-in and check-out were practically white-glove services. The breakfast was a great variety of foods, and the staff was helpful and kind. Great English speaking as well. The bay-view suite was large, the size of two rooms, and the view as fantastic.

Plussat: Can choose breakfast and dinner style between 2 hotels. Payment made at check out. Staffs

Miinukset: Some guests do not learn about the hotel rules, especially the onsen. Wearing shoes and full clothings walking around Onsen areas and shouting louds…… A printing guide should be given to each guest.

Plussat: The pearl onsen, superb

Miinukset: nil

Plussat: Fantastic Washoku food, superb staff and beautiful location. Pearl Onsen!

Miinukset: Shuttle bus access only. Property is not best reached by foot due to lack of sidewalk.

Plussat: The onsen was awesome and the view was very nice too. The rooms were large with a private bathroom with a large bathing area if you didn’t want to use the onsen but I used the onsen multiple times a day! Our stay included breakfast which was absolutely delicious and beautiful. Would highly recommend staying here if you want to experience Japanese hospitality, cuisine and room.

Miinukset: The property was a little far from the train station, walking distance but we had a little toddler so walking was hard for us, especially with no sidewalk. But if it was just adults, there is no problem walking to the train station. They also offer a free shuttle bus which is great but ends at 6pm.

Plussat: pearl aurora bath was fantastic.

Plussat: The dinner and breakfast is superb and onsen is excellent.

Miinukset: The hotel is not far from the station but in the hill. There are shuttle buses from the station however NO communications were made prior to the stay so I did not know about this and had to carry heavy suitcase and climb the hill.

Plussat: The food is good! Near the beach and the environment feel comfortable!

Miinukset: I suggest use a card or password to enter the spa room for the security! Specially for the women safe!

Plussat: Breakfast and Dinner were included for the stay. Meal was superior and fresh ingredient in used. Staff in the hotel are super nice too. The hotel is warm caring, as we needed to park our car before check in, the staff have arranged to send us to the hotel on a van with 10 second drive only, as the way up to the accommodation is quite slanting. But without locating up hill, guests won't able to enjoy the pacific ocean view from the room.

Plussat: Very close to the sea. The dinner and breakfast are so well. I enjoyed a lot

Miinukset: The shuttle bus back to Toba Station somehow is fewer and leave a bit early

Plussat: Everything was pretty nice. The dinner was FANTASTIC and way more food than we could eat. We used the private outdoor onsen and it was comfortable and pretty. Breakfast was again a ton of food. The fish pedicure in the lobby was fun as well. The view from our room was very nice.

Miinukset: The free shuttles run twice in the afternoon and once in the morning to Toba train station, so you must plan your travel around those if you want to use them.

Plussat: Dinner and breakfast were traditional with fresh seafood. Multi courses and enjoyable.

Miinukset: Rooms were dated. Booked for a balcony room, but was allocated one on the 2nd floor with a poor view over the ground floor roof. Requested for a higher floor, but was given one without a balcony and a bit musty . Had disturbed sleep throughout the night because of mosquitos. Overall, the amount paid was poor value for money , as far as accommodation is concerned .

Plussat: Hotel facilities. Rooms. Breakfast

Miinukset: Nothing

Plussat: Nice big rooms. And excellent food at the restaurant. Awesome views (on the sea side)

Miinukset: A bit far from town.

Plussat: Spacious "resort" hotel with great views of Toba Bay from balcony . Some floors are currently (Oct 2018) undergoing upgrading. Large room with twin beds, couch, 2 chairs, coffee table, tv. Great free parking. Nice to have a fridge & microwave in room. Very quiet hotel in October. Beautiful grounds with tennis courts but staff seemed to have limited English and nothing in written English about how to access use of tennis courts so unsure what else was available or if you can walk to the shore from the hotel grounds.

Miinukset: Warning only accessible by car ( if coming by train would be a 20-25 min taxi from train station) Also for those driving (some English speaking people do drive in Japan) a sign in English by the first entrance driveway that says Wisterian Life Club Toba is needed. Only large Japanese style breakfast available (appreciated and what we could eat was good quality but way too much food so felt like some wasted- when offering English speaking people a Japanese breakfast have a check off list filled out the night before as to what they will eat of the Japanese breakfast this will prevent any waste) No other restaurant or meal options available within 20 minutes drive. Not enough English or brochures that staff could have provided suggestions for local restaurants. Would have been nice if staff could have provided English map with local beaches and attractions,even a hand drawn one would be appreciated. Felt very isolated in location as far as tourist info available in English. Wi Fi very very poor quality Only available in lobby!! A resort of this size should provide it in all guest rooms for privacy reasons. Need instructions in English on how to use phone to contact front desk. Availability of extra pillows would have been appreciated. Need more towel racks to hang up wet towels

Plussat: - Awesome view from the room which facing the sea - Bus stops in front of the hotel entrance - Spacious and comfortable room

Miinukset: Far from the town which took almost 30 minutes travelling on bus Nearest restaurant is 1km away from the hotel

Plussat: All others are excellent. The staff were very polite with good services.

Miinukset: Convenient for riding with a car

Plussat: Nice location with a great view of the sea from the room. Staff and reception is kindly and helpful. We have a problems with our flight schedule so we arrive late by 1 day. But the hotel reservation team is helpful and fix all the problems for us. There also a shuttle bus service to the town of Toba.

Plussat: The view from the foyer and our room was vibrant and amazing. Our room was new and spacious, and had a wonderful ambiance.

Miinukset: The parts of the facility were a bit old and stale

Plussat: The breakfast and dinner buffets were excellent with a wide variety of options. The seafood was especially delicious. This stay, we upgraded our room to Japanese style room with modified futon-Western style beds and were much more comfortable as we have back issues. The staff is outstanding!

Miinukset: N/A

Plussat: The lobby area was very relaxing. They had free drinks and sake from 3-6pm which was a good part of the stay.

Miinukset: The public bath area was run down and dirty. Saw quite a few cobwebs around the ceiling. Lack of amenities. Room was too small for a triple room which I booked.

Plussat: View out to the bay was awesome. Onsen has a nice outdoor view in the day. Staff from Taiwan spoke mandarin and were very nice. Breakfast was nice with sliced pork where you can cook yourself.

Miinukset: Light and signboard outside were broken, we drove by 3 times before we found the entrance. Rooms and facilities are old and tired. Shower head and taps in the room were chipped or broken. Very dark at night when public lights were turned off and feels creepy. Rooms were small and cramped for 4 people (thought it says sleeps 4)

Miinukset: we weren't able to get a non-smoking room, and the room had some residual smell of cigaret from the previous guests.

Plussat: Great views of sea. Staff very helpful.

Miinukset: Facilities seem a bit out dated and tired

Plussat: Its broad place. I like it much the lobby and with many facilities.

Miinukset: Nothing

Plussat: We love the Bay view from the lobby and our room. Our room had low western type beds (combining Western and futon style). Our plan included half board (breakfast and dinner) with many Japanese and Western choices. If you like seafood, then you will love the food. The staff is very friendly, welcoming and helpful.

Miinukset: Nothing

Plussat: The view at the lobby

Plussat: The hotel has a fantastic view, the room is clean, newly decorated and cosy. Staff there are very friendly too.

Miinukset: Typhoon coming so have to leave earlier

Plussat: Lovely views from the dining room at breakfast, nice hot baths, lovely clean bedrooms and very helpful staff. Highly recommended. A little bit out of the way if you do not have your own transport but worth the effort for the money.

Plussat: The front desk staff was very accomadating in helping us find a place for dinner, since we had no dinner reservations.

Miinukset: Not in walking distance to town.

Plussat: Breakfast is great ！

Miinukset: The room cannot got a better sea view, because the sea view is affected by the spiral stairs.

Plussat: Nice view of the bay and sunrise from room. Several open air private bath for use. Buffet dinner has nice spread.

Plussat: The Osens are perfect, both outside or indoor , special the 5 private rooms which can available for 2-3 persons and no need reservations

Miinukset: Difficult to communicate with the front desk although with simple English

Plussat: Staff and facilities

Miinukset: Parking

Plussat: very excited about the dinner and breakfast, the dishes are delicious. thanks for the great effort and thoughts of the chef.

Plussat: Friendly staff and excellant services

Miinukset: Confusing in moving around hotel

Plussat: Excellent food!

Miinukset: Can be a bit cheaper...

Plussat: not far from Nagoya,less than two hours train. Pick up at Toba station with linken car which is so cool. The staffs are so nice and helpful,and also very handsome. The hotspring is super! Very nice memory for us.

Miinukset: None

Plussat: We liked that it was located right by the ocean. We chose the room with the private onsen - which we HIGHLY recommend - and loved watching the ocean. We loved the room as well -- there was a massage chair, modern bathroom facilities, and spacious living accommodations. It IS a little dated, so the hotel itself will seem a little old, but the room was very comfortable.

Miinukset: Communication could've been better. When booking, the most important thing to note is that you must indicate what time you will be checking-in. On booking.com, it states to get in touch with Kochoran regarding pick-up, but I sent multiple e-mails with no responses. However, we discovered that they had a shuttle already available based on the check-in time. A quick "yes, we have received your information" would have been helpful! Also, YES, they do serve a kaiseki meal for dinner! (I also e-mailed about that too, with no response).

Plussat: Great view from room. Super friendly personnel. Limousine service is a nice touch.

Miinukset: Room and whole hotel a bit run down. Persistent smell in room.