| Sivusto | Yhteensä per yö |
|---|---|
| Booking.com | 48 € |
| Snaptravel | 55 € |
| Hotels.com | 73 € |
The staff is definitely very...
Staff is friendly, pool is nice, good shadows to sun tan, lots of parties. Affordable stay. Friendly environment. Not too international.
Parties are way too loud and go until 10 or 11 pm. Noisy door entrance to the bathroom in the room. Dinner needs to be improved by a lot, all the days we stayed at the hotel, we were not very happy about food, it could be way better for the price especially and we are not exaggerating, try it yourself.
Not what I expected
The location is great if you want to stay in the beach area. A lot of restaurants right in front of the beach (in case you don’t go for the all inclusive package, like we did). The staff was very nice, and facilities were very good.
The bathroom in the rooms is integrated with the room, so you don’t have a proper door to have some privacy. You have to pay for the towels although you get your money back when you return the towels, but is just simply not practical and something I’ve never seen before. At the reception they don’t tell you the services you have at the hotel (I.e. spa, pool, playground for kids, etc) and how to access them or where to find information about it. You cannot add your consumption at the bar or restaurant to you room, unless you open a credit account at the reception before, again, something I’ve never seen before and even less in a 4 star hotel.
Good
Great location. Staff were amazing and so were the rooms.
Cooked meals were average. I can understand that cooking for more than 100 people is no easy task. But every meal was average at best. Better to offer 3 choices of food and make it good. However saying that salad bar was amazing and deserts as well
Superb hotel with a really...
Everything from a cheery welcome check in to happy efficient staff throughout and fab food. The entertainment team are super good especially with their evening shows, Queen tribute was excellent. The area is very quiet, as is the whole coast, but although the hotel was quiet too standards remain high with attention to comfort especially important.
Leaving 😕
Very good
The property has been recently renovated , so very modern and clean. The hotel has sanitiser stations dotted around every where so no problem with keeping hands clean also lots of staff constantly cleaning , Very organised wasn’t too busy so social distancing was easy .
Nothing really , just the food wasn’t great but we have put it down to the covid situation as can’t have too many staff in the kitchens . Wouldn’t let it put us off going again as staff amazing very helpful and friendly .
Superb
great for my son. He had a great time even though the staff many spoke French and Spanish. very good value for money with the all inclusive option.
Plus side only we had...
Good bathroom Bed comfortable
We booked a room with sea views but were dissatisfied as we thought it would be front view but a large wall blocked half the view. It was also so small
Pleasant
The hotel is clean with a garden and 2 swimming pools. It can be a good variant for people who like hotel with animation.
Significant disadvantages for me were loud music near the pool(until 11pm) and not so comfortable pillows. The food was ordinary.
Wonderful
The variety of food on offer was great and the value for money on the all inclusive exceeded our expectations. The hotel is beautiful the pool area and bar is so pretty with lots of entertainment. Location was great looking right at the beach, loved it here!
Pleasant
Ok
A small selection od drinks all inclusive
Fab few days. Totally relaxing.
Happy helpful staff from the very beginning. Excellent atmoshere and comfortable furnishings. Buffet meals with really good covid 19 measures in place. Fresh, varied and well prepared food served in 3 different sittings. Pool areas well able to accommodate residents. Bedroom and bed were very comfortable and super clean.
When booking in and deciding which meal setting to chose it would be advisable to explain that the bar closes at 11pm for All Inclusive customers(12mn for others). As the last sitting finishes at 10:30pm it is a bit dissappointing to find out about closing at 11pm. Manager did offer a change of sittings, thank you. All inclusive does not include bottled water !
Pool areas and water park for kids
Cleanliness of the room wasn't up to our standards No soap or drinking glasses in the room Food at the buffet 90% the same every day and the quality of the food was below average
Everything was excellent, the entertainment team was unreal, had so much fun and activities, bar staff very friendly and helpful.
Big down side was food, we not fussy eaters but some days was very hard to find what to eat. For canteen and snack bar I would give only 1 or 2 stars. And beach towels if you want to change for clean ones they charge 2 euro I never hear that before, I thought that was wee bit to much.
Nice place, though it misses...
The hotel is newly renovated, the facility is really big and provided with most things. The room was nice and minimal, the sofa bed was quite uncomfortable and it had a very hard mattress.
Despite the big spaces, the restaurant was so close to the entertainment area that it was impossible to eat without having loud music, people screaming and singing next to you, which made talking at the table impossible. The food was really low quality, the buffet had no much choice and the food that they provided wasn’t up to standard. The buffet is organized in different themes every day such as Mexican night, Italian night, etc.. though it would have been nicer to taste some more of their own flavors. We payed for a half board however we ate 80% of our meals at the restaurant, including breakfast. We also had some problems with the cleanings, somehow the cleaning team forgot to clean our room and to change our towels. We complained at the reception and the problem was relatively solved, even though the day after they left 3 towels for four people. The reception ladies I talked to were really nice, however it seemed like the message hadn’t been received on the cleaning crew side. The cleaning lady seemed also annoyed because she knocked on our door at 9:30 in the morning and we weren’t ready to leave the room yet (Our breakfast started at 9:15 up to 10:15).
The best workers in this hotel are all entertainment staff and animations... they did the hardest and the best work...
Don’t like the cleaners because two days have to go to reception and say that nobody clean our room today... and when they are cleaning not doing job properly...
Great for families, grandma and teenager happy too! Clean, modern and comfortable. Nice to have entertainment. Disabled access room perfect for wheelchair users. Room cleaned daily.
Queues at reception are often long, should be separate desks for check in, so simple queries can be dealt with much quicker. Salads and fruit nice and fresh but hot food often overcooked.
Balcony view was awesome!
Nice little building, quite hotel
Lovely place for families lots going on would definitely go with grandchildren
Nothing just wasn't for us as a couple would definitely recommend for family with children of all ages it safe and lots to do.
Lovely place for families lots going on would definitely go with grandchildren
Nothing just wasn't for us as a couple would definitely recommend for family with children of all ages it safe and lots to do.
Excellent position
No kettle in room
Excellent position
No kettle in room
We did experience an issue with the room, this was dealt with swiftly and very professionally by the duty manager Antonio. He is a credit to the hotel.
Location, mini golf, pools, condensed site
No activities desk. Had to stand in line with those checking in to ask basic questions. No instructions on wifi access, how to get beach towels.
Everything..they even made us breakfast before we left at 4 a.m. at request
Beds were a little bit too hard...
The entertainment and food was Great! The cleaners were the loveliest of people! Honestly, the place exceeded our expectations by the size for it, the decor and the all-inclusive buffet food was very nice.
The lack of information provided to us by the reception Staff. Although they appeared to be willing to help they did not answer our questions correctly and failed to provide us with alot of information. I would put it down to the language barrier, however, they were simple questions. When we arrived we expected a brochure showing us the all-inclusive package we had bought. However, we received nothing. So we kind of had to find alot of information out ourselves, when asking staff they didn't seem to know either. Unfortunately, we did not discover there were activities we could have booked ahead of time or been spending our days doing until the last day of our stay. This was shame as this was one of the things we were most looking forward to. If we had all the information up front we checking in we would have had nothing negative to say.
Breakfast was not very good, in fact very poor, I’ve traveled to many locations and this is the worst breakfast I have ever had.
Very expensive €3 for bottle of water and €4 for half a beer.
Was supposed to have seaview room But got a view of car park
Our room was quite at night no noise from other rooms.Drinks really good not stingy.
Lovely hotel and all staff brilliant. Lovely room with a sea view.Plenty of space for sunbathing and plenty of sunbed. Only thing was it was full of Spanish over the weekend which was ok but all entertainment focused on them.Shame you have to pay for water. Apart from that lovely holiday.
Clean and modern. Good location.
All good.
Very clean hotel, all staff were pleasant and food was great
Just the distance from town
Highly recommend, very modern clean hotel with a lovely pool, breakfast excellent
New modern facilities, Food was very nice and fresh, Location is great, right on the beach! All Inclusive + drinks were excellent!
entertainment was not fully up to speed at the beginning of the season. Some parts of the hotel were closed
We needed a place to stay for one night before an early flight and chose this hotel because of its good reviews and excellent price. We didn't expect it to be as good as it was! Fabulous friendly staff, avcomfortable room with great bed, seaviews. Much more modern with a great vibe than we'd been prepared for! It's on a quiet edge of Benidorm but still easy to walk in to the lively bars if that's your thing. Also some great beach bars straight opposite. Will definitely recommend to friends and will definitely return for longer.
Everything, location, staff, facilities all were excellent as expected.
Nothing, everything went very well
Wonderfull accomodation with an excellent kitchen . Friendly staff !!!!! The room was clean and spacy . The all-in formula is amazing .
We 've noticed that during the weekend in this periode, there are much more (local) Spanish people staying in the hotel and they were very loud, even in the early night . But that is something complete outside the responsability of the hotel .
Ideal location across from beach. Food of good standard.
The kids pool & spray slides were closed most of the time. Same fruit everyday. Beware all inclusive drinks are cheap concentrates & fake fizzy drinks. Tennis rackets old & broken. Reception customer service really lacking. Night entertainment not great. Pools freezing. More English tv channels please!!
The room was nice and clean
It was extremely noisy until late at night and in the morning at breakfast due to their entertainment. Our room was facing the entertainment. There was no warning for this. Couldn’t leave the property thorough the front where our car was parked without a key card, but we had already checked out so had no keycard and the staff in the pool bar wouldn’t help us so a customer used their key card to let us out.
We would have liked a Double bed as required.
The room was very nice and food good
The reception staff were very poor and ignorant also paid for car parking and car park no where near to our room which for someone with walking difficulties was no good and cost 9€ per night.
Very nice staff very nice & comfort chairs all in all relaxing.
I like how the property is accessible from the places we visited. It was clean and beautiful place
The kids pool wasn’t open the whole 5 days that we stayed
The first room I was given smelt of drains , the second room was on ground floor with little privacy . The third room was lovely and I enjoyed my stay .
Given rooms that were not the standard expected - possibly because I was a solo traveller ??? But once I asked for a better room I was finally provided with a better room and location .
Excellent family hotel. Food buffet very good Great value for money
Disappointed that you couldn't have tea and coffee after the meals in the dining room. If you did want tea and coffee you had to go all the way to the bar to get it.
Fantastic hotel! Great location and extremely clean
I can’t complain about anything
We only stayed for 1 night after arriving at Malaga airport on our way deeper into Andalusia. The hotel is well located at the waterfront , close to some good restaurants. The resort offers lots of activities but this hadnt been that much interesting for us then.
The breakfast is a standard continental breakfast, don’t expect that much surprises or fresh products. We booked a room with double bed and got a room with two separate beds close together , which started to move once we moved.
Breakfast
30 min to get to our room, because we didnt get enough informations from the reception desk - at 22:00 it was an exhausting procedure to drive 3 times around the hotel and walk with suitcases to find the right gate and building. I even had to ask about breakfast hours, the man at the reception desk spoke not enough English or maybe he just didnt care... There also was no memo in the room about the phone number to the reception, in case you want to call. When we reached the room, turned out it was the last building in this huge hotel, located last from the sea, next to the construction site. Seriously????? The hotel was half empty in November and we still got the room with a view to a construction! Of course at early morning workers started drilling, so it was crazy loud - couldnt even open the balcony door. (See pic) The hotel is beautiful but poor customer service and attitude makes it really bad.
Overcrowded and noisy. I would not repeat.
Clean, lovely staff
Food not great, often cold
Very nice location. The beds for us were great but our son sleeps on an very unconfortable sofa .
Great location and facilities.
Short staffed for check-in, cleaning, and meals.
Great seaview
Dirty and very very small room.
Very nice hotel. The double room was spacious, neat and clean. The staff at the reception was very friendly. The cleaners are working all day to keep the hotel clean and it shows. Plenty of sunbeds at both pools. Located near the beach (across the street) and train station.
The hotel was very busy and you could see it for example at the buffet restaurant. The people were waiting in line to get a table. It was very chaotic and the staff at the restaurant was unfriendly.
Lovely modern room. Very comfortable. Great location opposite beach and on the edge of Torremolinos.
Loud music late at night from the entertainment.
The Staff very friendly and the room was very clean and clean towels every day... A great selection of food..
The beds were hard.... (But that’s my preference couldn’t sleep!!!) The room we were given the glass door was cracked.... We asked to move which they did .... We also wanted a view of the sea which we were prepared to pay the supplement but they didn’t get back to us as they were taken....
Room was spacious and clean
Hoards of people walking into me at breakfast, the noise in the dining area.
The weather was cold and not sunny
Great location (very close to walk to train station and the old town), room was nice and clean, breakfast was excellent and staff was very helpful.
Both windows in my room and bathroom faced the interior well and it was quite loud.
Very good breakfast, good wi-fi, near the sea and beach
Small room without Guest directory book and with empty mini bar. Parking was far away from the hotel but it was safe
The location and cleanliness
The room for 4 adults was not big enough
Location. Pools and option for the kids. Great breakfast. Good service and very nice and professional staff
Large sea side resort with lots of organised activities as well as facilities to keep you occupied. Animators are employed to make your stay fun. We stayed on half board basis but all inclusive is also possible. Buffet breakfast and buffet dinner was varied, there was some sort of entertainment every evening. The resort is made up of at least 20 buildings with beautiful palm tree lined walkways in between. The beach is right across the road. Not much in the area other then more hotels and the beach and a handful of restaurants and small shops. But you probably wouldn't want to leave the resort anyway. If you do, then you can walk 5 minutes to Los Alamos train station and be in Malaga within half and hour
None. We had a great time, enjoyed our stay
Very clean
Chairs are uncomfortable You have to search the restaurant to find what you want It gets too busy
full marks all round
busy reception
Although it was only a brief overnight stay before catching a flight it was more than adequate, nice comfy and clean room with a balcony overlooking the pool, staff very friendly and helpful, breakfast was good and the location suited my needs with a short walk into local shops and bars.
Doors to rooms seemed to slam (or were slammed) excessively when closed which was a bit annoying as was woken a couple of times, otherwise nothing to complain about at all.
It’s been recently renewed and is very comfortable.
They had late night karaoke and I would have liked some warning at check in, especially as I told the receptionist that I had to get up at 5am. I had breakfast included, receptionist told me they they could make an exception and have some breakfast for me at 5.30am, this was not done.
Front desk very helpful and friendly. Complementary fresh water cans! Big television touch screens shows the Area map with point of interests. Lots of domestic info material available also.
Restaurant still offer lots of plastic (Margarine, shoko creme etc.) Tables outside were not usable due to terrace cleaning at restaurant opening time 8 o´clock. Personal have been harsh in keeping guests who wanted to sit outside inside the restaurant. Tables outside have been roofed but were not tidy. Inside the room no further information brochures about the hotels and its amenities or its facilities. Nor a Telephone register was available. The Room-Safe usage cost extra (2€ per night) I also missed an emergency evacuation plan, next way out and so forth inside the room.
Yes staff very friendly
Charged at dinner table for glass of wine , I thought the wine was free when it was on display No notice to tell guest on half board that it was not free I felt very embarrassed as I am very honest person in life
Very handicap friendly. Our daughter sits in a wheelchair. Everything is accessible, even the pool with a special seat!
A minus is the closeness to the airport. You hear and see planes take off during the day until late evening. It didn‘t bother us as such but it can be disturbing.
Place, near the sea.
The staff - 10/10. Starting from the front desk, receptionists, runners/waiters in the restaurant to the entertainers, who did an exceptional job. Thank you!
Excellent staff, friendly reception team members
The pool closes early
Lobby: great open modern. Garden and pools (2) well maintained. Lotts to do for kids (we don’t have any, but it all looked very nice and “kid-friendly”). Breakfast: good, enough options.
Location: just dont like Tormolinos, and biking to Malaga not a very nice road, sometimes a bit dangerous too. Staff: not professional at all !! Made many mistakes and gave wrong info. Rooms: pay attention, they are all different. At 1st we had a room at the side, just awful (building 3, room 015). We ended up paying more for a suite (building 3, room 403): very very big but actually not worth € 200,00 a night (room + Breakfast). Breakfast-area: massive, so big and so many people, did not like it al all. Overall: if you like the all inclusive holiday, you should maybe do this. Just totally not our “cup of tea”.
The stay in the hotel was great and I loved the idea of Villa and Hotel rooms where one has the option to stay in a villa or a hotel. The hotel has alot of activities which keeps you and your family very busy and the location is just perfect and I can say that they keep cleanliness in their mind at all times.
During the breakfast I could see that their was a little lack of management as nobody is their to guide you where to sit and it follows the first come first serve procedure which I find it a little awkward as when the seats are full one just roams around so I guess the hotel needs to introduce a procedure where they need to follow the line system and guide the people to their available seats. To my visit to the beach I couldn't find the allocated place for the hotel so I could lay down next to the sea so im guessing their isn't a set place for the hotel or if their is then its not very clear where its situated. If you're traveling with a car, its a little hard to find the entrance as you have to go to another street to find the reception and park your car. Google maps does not show the reception direction and their are no sign boards to guide you towards the reception or the main entrance for the hotel. The breakfast was buffet and it is amazing except for the fact that the pine apple juice I tried was not the original juice and was a boxed one and I could see many people adding water to it so the strong taste reduces and secondly the scrambled eggs were not the real eggs, they were this artificial product which hotels normally use ( it tastes better then egg but its not an egg ) and i'd prefer to have the real products then artificial food if I take the option of bed and breakfast. We had a villa and their were 2 single beds but the whole night the beds slipped away from each other due to the fact that their is a wooden floor and their is nothing that holds the bed from moving. So with every turn you take at night your bed will move which wasn't very comfortable at night.
Kids water slides excellent kids entertainers fabulous
There were only 2 staff on reception and the queue is an hour long to check in
Loved our stay here, shame didn’t stay longer. Such a beautiful hotel, it’s like a a village of its own. The pools were amazing. We had the all inclusive and it was great, food was great, room was lovely and spacious. Will surely be back here
Nothing to dislike
everything
o
It’s located at the beach Clean rooms Comfortable bed Balcony
I thought there is maybe a kettle in the room like in most hotels nowadays (Could have done better research and I would have known before).
Nice play ground for the kids, swimming pools were good, very clean rooms, the staff in reception was polite and friendly. Good lunch buffet. Close to airport,
This hotel is primarily catering +65 old French pensioners. (about 90% of people) We were 4 people in the room, there were only 2 glasses in the room. No water heater, no coffee cups, not even complimentary bottle of water. So you cannot drink coffee in your room. The reception is very slow. Be prepared to line up a very long time. There are only 2 people in reception serving customers, although this place is very big.
The pool and the buffet
Room not clean. Shampoo dispencer empty. Toilet paper very low. Dirty towels. Staff not happy to answer questions. Very bad experience.
Excellent choice of food at all meals. All inclusive deal excellent. Very enthusiastic Animation Team.
It's quite a long way from the town for the less able-bodied.
Excellent hotel,great services lovely pools and waterpark
The entertainment was great.
Hotel is clean and just had a refurb. There is lots to do and the kids pool is great fun.
Hotel is fully focused on French nationals and makes other nationalities feel un welcome. Even the kids clubs are devided into French nationals and then others. Entertainment was in French, so can be pointless to family's who don't speak the language. Shouldn't be advertised as in torremelinos as its a 30 minute walk away.
The pools, the kids area and club, the food, the staff very friendly and caring, the proximity of the beach, the chiringuitos on the beach, the atmosphere in the hotel. The kids water playground is excellent and a lot of fun for both kids and parents.
The coffee was pretty bad, couldn't buy ice-cream anywhere if you don't have all included, and small extras like safe deposit and beach towels. There was no shadow on the kids playground (not the water playground but the mini-club playground).
Children's splash area,golf ,games and evening entertainment. Silent disco was cool.
Breakfast time was too chaotic.
Very clean hotel, friendly staff, nice pool area and good location.
Parking was rather expensive. Unbelievable slow Check-In.
Breakfast was good
noisy late at night and at reception not attentive to guests
Beautiful surroundings in and around the hotel. Extremely clean, fabulous pools, quiet family area. Beautiful beach with plenty of wonderful beach bars and restaurants. Only 5 mins away from train station and bus stop directly outside the hotel. Great selection of food. Especially for the child menu. Great child animators and child club.
Reception can be busy at the best of times. Should be bar/restaurant to purchase food if not in all inclusive. And the usual complaint that if ur not up early you have less chance of getting sun loungers..
Very impressive hotel, very modern and safe. Excellent food although breakfast is a bit chaotic. Very clean and well run by staff and management.
Arrived at 8pm and our room wasn't even ready! We booked 2 rooms and they were at opposite sides of the complex despite requesting them close together. No help when requesting transfer car companies either. We had to randomly book online, hoping we weren't getting scammed.
Normally. .no bad, not wow.
Access to parking very bad, you don't have any indication, and not free, you walk 2-3 min and you will pay 15€ day.
Raikas sisustus. Hyvä hinta laatu suhde. Meri lähellä. Junalla helposti lentokentälle.
Ensiluokkainen
Raikas sisustus. Hyvä hinta laatu suhde. Meri lähellä. Junalla helposti lentokentälle.
Rauhallinen sijainti.
Vapaa-ajanohjelma jäi hieman epäselväksi? Mistä tietoa?
Ensiluokkainen
Rauhallinen sijainti.
Vapaa-ajanohjelma jäi hieman epäselväksi? Mistä tietoa?
Rauhallinen alue, siisti ja viihtyisä hotelli, aamupala runsas ja monipuolinen. Henkilökunta mukavaa ja avuliasta. Juna-asema lähellä.
Ensiluokkainen
Rauhallinen alue, siisti ja viihtyisä hotelli, aamupala runsas ja monipuolinen. Henkilökunta mukavaa ja avuliasta. Juna-asema lähellä.
Allasalue hyvä. Hotellin koko sopiva ja sijainti mukavan rauhallinen.
Ruoka mautonta. Suihkussa käyminen oli haastavaa sillä veden lämpötila muuttui koko ajan kuumasta kylmään. Muurahaisia huoneessa. Kärpäsiä alueella paljon.
Melko hyvä
Allasalue hyvä. Hotellin koko sopiva ja sijainti mukavan rauhallinen.
Ruoka mautonta. Suihkussa käyminen oli haastavaa sillä veden lämpötila muuttui koko ajan kuumasta kylmään. Muurahaisia huoneessa. Kärpäsiä alueella paljon.
Aamiainen ja päivällinen runsaat ja monipuoliset. Siisti hotellin ympäristö.
Meidät oli majoitettu bungalowin, joka oli tarkoitettu liikuntarajoitteisille. Emme olleet varanneet sellaista. Yhden yön jälkeen saimme vaihdetuksi hotellirakennuksen uusittuun huoneeseen, joka vastasi varaustamme.
Alkuhankaluuksien jälkeen ihan ok.
Aamiainen ja päivällinen runsaat ja monipuoliset. Siisti hotellin ympäristö.
Meidät oli majoitettu bungalowin, joka oli tarkoitettu liikuntarajoitteisille. Emme olleet varanneet sellaista. Yhden yön jälkeen saimme vaihdetuksi hotellirakennuksen uusittuun huoneeseen, joka vastasi varaustamme.
Smy Costa del Sol sijaitsee rannalla, ja Los Alamos ja Playa de los Álamosin ranta sijaitsevat muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Hotels.com
Perustuu 1 074 arvosteluun
Puhtaus
Comfort
Mukavuudet
Sijainti
Saapumispäivä |
14:00 |
Lähtöpäivä |
12:30 |
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.