|Etäisyys keskustaan||3,8 km|
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We have been there this week during unusual times. The staff have been excellent. Very supportive and worked with our ever changing decisions on whether to stay, travel on or travel back to the airport. They were calm, gracious and totally unflustered and reassuring smiles and empathy for our decisions and care for our well bring. Staff excellent. Hotel a dream. Wonderful enclosed garden around a pool and water garden. Lovely sun beds even a line in pools to put your feet in under the shade of trees and shrubs to cool off. Lovely fish ponds. Nicely decorated.relaxing reception lounge with free wifi. Excellent resturant with European fish and meat dishes and Sri Lankan food. Excellent for us as vegetarians..Sri Lankan vegetable currys.
The room was very spacious and the bed was big and comfortable. The shower had great pressure and it was very hot! The swimming pool was a great size with plenty of beds and the full hotel was well looked after with cleaning being done inside and out everyday. The staff were excellent very friendly and welcoming and they even helped out with a flower arrangement and a surprise cake (free of charge) for our anniversary. They also looked into an A/C bus to Colombo for us and arranged a tuk tuk to take us to the bus stop.
Nothing bad to say. We would stay here again if we were back and I recommend this hotel to anyone going to Trincomalee
Service was excellent,dining very good , great pool . Very good staff helpful and informative & my daughter saw blue whales & dolphins on trip booked through hotel.
1problem with air conditioning which was fixed immediately & worked thereafter with no further problem.
We were really disappointed in the customer service and we did not get good value for money. Firstly we asked in the morning for the hotel to book us a taxi to Sigiriya for the following day. We agreed on a time and the hotel staff said it would cost 7000 rupees which we agreed to. Then at about 7:30pm we were told that actually it was going to cost 8000 rupees (we weren't stoked with this as we had thought 7000 was a bit much but had agreed to it anyway), we weren't very happy with this but since it didn't leave us any time to find any other transport, we had to agree. On the same day we ordered two mojitos from the bar, and on the menu it said they cost 550 rupees each. We signed the bill for this to be charged to our room. The next morning we get knock on our door saying that they'd made a mistake and actually the mojitos cost 1000 rupees each and we needed to pay more. We showed them the menu which stated 550 rupees but were told this price was only for 'virgin' mojitos and because we had alcohol in ours, it was 1000 rupees. We pointed out that this was not mentioned anywhere on the menu, but we got no apology or acknowledgement from the staff and we were made to pay more. These may have just been mistakes on the staff's part but since it happened to us twice in our two day stay, we were a bit suspicious. Either way, we felt VERY ripped off when we went to pay our bill and still got no apology, acknowledgement or compensation. If you do stay here, be very careful about exactly how much you are getting charged.
Nice small/middle size hotel with swimming pool and 2 min to the beach. Nice and helpful personnel.
I can recommend breakfast but for other meals explore around
Anantamaa sijaitsee rannalla, ja Uppuvelin ranta sijaitsee muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
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- Miellyttävät vuoteet
- Miellyttävä hotellialue
- Ranta lähellä
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Pathirakali Amman Temple 3,5 km
- Kinniya Bridge 11,2 km
- Upparu Bridge 14,9 km
|Trincomalee China Bay||8,3 km|