Ubatuba hotellia

Plussat: Delicious food. Excellent location. Attentive staff

Miinukset: This may not be standard practice in Brazil but beach towels would be very nice.

Plussat: Almost perfect.

Miinukset: Smoke detector lights flash very brightly at night.

Plussat: Cleaning / location

Miinukset: Nothing

Plussat: Positive points: - Excellent location and access to both the beach and the river - On site nature at feeding stands. There was a porcupine one night, guans, various bird species, and many treefrogs and frogs - Variety of sweet and savory foods, as well as fruits, at breakfast - Playroom and activities for children - playroom for younger children and games and activities like plays and fishing for older children - On the next to last day, the maids left a flower and a thank you note. This was a nice touch.

Miinukset: Points to improve on: - Access to nature. This pousada claims to be an excellent location for bird-watching, but the one trail that they have was closed the entire first day and every morning of our stay. There were no guides or organized bird-watching activities. I found it to really be slightly false advertising. The pontoon boat that I had been excited about bird-watching from when seeing it online does not run during the busy season. Again, false advertisement. - Ecological responsibility. The pousada claims to be an EcoResort, but we saw many practices that were not ecologically responsible, such as plastic cups and towels that were changed daily even when left hanging. The trash in one of the restaurants was not separated for recycling - all waste went in one trashcan together. The organized kids activities could include arts and crafts from recycled materials or nature walks in order to at least teach the young generation how to preserve the environment. However, perhaps these activities were present and I had not noticed. - Internet access. We have a young child and therefore had to stay in the room often while he naps or goes to bed early. There was no internet connection in our room. The only somewhat decent access point was the main lodge area, which is very nicely set up, but open and with many mosquitoes. - Quality of linens. The bed was rather uncomfortable and the pillows were not high quality (one-size fits all foam). To be paying over $1000 reais per night, a guest should feel like they are sleeping in clouds, which was not the case.

Plussat: Our stay was great! Excellent money value. The security was the best thing ever. Will come back soon for sure.

Plussat: The location of the resort is magnificent, very nice for kids as well as people wanna relax and enjoy a good beach.

Miinukset: There is nothing specifically but the place is quite overpriced for what it offers, breakfast, dinners are quite simple and the rooms are not very clean/comfy. Don't expect a resort level stuff but may be imagine nice bungalows or chalet in the heart of nature, if you are into pure nature, you will love it.

Plussat: Good Shower

Miinukset: Rooms need remodeling Restaurant Menu limited Very very old, no remote control , noisy air conditioner Wi fi didn’t work anywhere in the hotel and very poor cel phone signal

Plussat: Really good location with little children of family

Miinukset: When we go to travel this place, whether is not good :(

Plussat: Receptionisto ajudou a gente com tudo! The staff was amazing and super kind. We were impressed! Beautiful hotel and close to the beach!

Plussat: staf, facilities, location, price

Miinukset: ordinary room service

Plussat: Small time spent to book.

Miinukset: Not applicable

Plussat: Breakfast, very clean, good location, good service, air conditioning!!!

Miinukset: There's no mirror in the room

Plussat: Friendly staff, nicely decorated, excellent location.

Plussat: Nice people and comfortable rooms. Clean and quite.

Miinukset: Cons were there is elevator (be aware if you travel with babies) and breakfast is just fine.

Plussat: Location and breakfast service included

Miinukset: Batjroom taps need updating and the toilet was a little bit blocked

Plussat: Everything is simple but great!

Miinukset: Everything was fine! Just no upgrades for repeat customers

Plussat: The location was the best. One-block from the beach and quiet surroundings. The bed was comfortable and the room was very big. Great place to relax between Rio de Janeiro and Sao Paulo.

Miinukset: Breakfast could be better

Plussat: Location of the Hotel close to the beach but located in a calm spot.

Miinukset: Internet connection is very slow and hardly accessible from the room.

Plussat: Clean, good location, nice rooms

Miinukset: Very loud

Plussat: The staff is super kind! They asked me about food allergies in the check in and bought me a special milk for breakfast. Also, they let us shower in the sauna and provided us clean towels after coming back from the beach even if we had already checked out.

Plussat: The staff were lovely and friendly. The pool area is really nice. Cakes at breakfast were yummy.

Miinukset: We had cockroaches in the room during the day and large ones. The room looks a little run down and no sea views like we had thought.

Plussat: It is a nice hotel with several relaxing areas both inside and outside. The gym could have been better. Breakfast good nothing special a quite typical brazilian breakfast. There are a big supermarket next by and it is only 2-3 blocks from the beach with a nice side walk. Freindly staff

Miinukset: My WiFi connection only worked in my room. Otherwise i think the hotel is really nice

Plussat: Great all inclusive service including delicious dinner and occasional treats. Secure parking on site for our car We were provided with beach towels and mats when going to nearby beaches Great bathroom size and water pressure

Miinukset: Room itself was a bit dated

Plussat: parking lot, location, breakfast

Miinukset: rooms and aspect could have been more modern for the price

Plussat: The pool. The staff is definitely the best. The breakfast w gluten free options. The parking. The options for fun.

Miinukset: The room was a bit dark and not sun reaching it, so it get a bit moldy and smells. It was a bit old furniture and the space between the beds and table is a bit small. The bathroom had better days. The bar prices.

Plussat: The room is very good and seems to have been refurbished. Very clean, with fan and aircon, super friendly staff! The location is fantastic, near the bars, restaurants and the beach. I highly recommend it!

Miinukset: The wi-fi was not working at times.

Plussat: Really good breakfast Good location Smiling staff Nice environment

Miinukset: Nothing

Plussat: Close to the best places in town Closer to restaurants Nice room, clean and comfortable

Plussat: Everything. Wouldn’t change nothing.

Miinukset: The location is amazing.

Plussat: Nice and lively neighborhood, with different options of restaurants, cafes and bars.

Plussat: Fantastic breakfast, best we've hD in our 6 weeks of travel through south America so far! Staff were excellent & super helpful. We spent a few days in Itamambuca and before heading into the main town of Ubatuba. Don Diego is central to good restaurants, the aquarium and the bust station is only a 2 minute cab ride away or 8 minute walk. Would definitely recommend

Plussat: The hotel is located in the city center where you can find plenty of restaurants and bars and next to the beach promenade. Parking was private and good. Breakfast was ok.

Miinukset: There was no elevator to carry the luggage to the third floor. The room was very small with not a lot of space fot two suitcases.

Plussat: We found this without booking.com. Walk-in rate was high but less on booking, so we booked on arrival. Expensive to my standard but probably reasonable for neighborhood, intense tourist street 1 block parallel to beach, US$70 in January. Room was just adequate, small size, only window was onto an outdoor hallway. Better rooms are available at higher prices. Breakfast buffet was very basic, not at all commensurate with room price. Included garage parking 1 block away. Much better values away from beach. You're paying for location more than your room.

Plussat: Staff was really nice and I loved this place. It was near to quiet beach and the streets were really safe to walk alone.

Plussat: The location and surrounding are very pleasant and filled with nature

Miinukset: Staff are inefficient and by the time I arrived at the hotel there was nobody in the reception to check me in. I needed to wait for three hours until someone showed up.

Plussat: Vegetation and decoration on external area was really appreciated

Miinukset: no people available at reception

Plussat: Amazing Place to be!!! Lovely people, supergreat Breakfast! Amazing!! Thank you so much!! I will come back for shure. Lovely greetings Moritz

Plussat: Excellent location, sea view rooms, Amicable staff and cleanliness makes this place one of the best around Ubatuba.

Plussat: That was my third visit and I really liked the Hotel. It has a good restaurant, breakfast is plenty and wonderful. A good Hotel close to the beach and nice for families with children. Special thanks to all the receptionists, they really try to let the most comfortable!

Miinukset: Nothing to complain!

Plussat: The hotel was perfect for us and our children. Rooms are a 3 star but are very very clean. The hotel staff all went above and beyond, breakfast was beautiful. No need to leave the hotel to eat the restaurant there serves the most amazing food fresh tasty food at reasonable prices. Pool and soccer field were a hit plenty of tables and chairs to sit on around the pool. Kids club is awesome and the beach is 15 meters from the pool. Hotel serves you drinks at the beach. Loved it we will be back!

Miinukset: Have more of a formal approach of signing children in and out of kids club.

Plussat: located just above the beach, afforded a great view of the ocean. Easy to walk a few steps to be at beach. Great food, very nice relaxing pool.

Plussat: Breakfast diversity of choice Staff was very nice

Miinukset: Food quality was poor especially at breakfast We had a big coackroach in our room The room facility was very old Tv channels very limited and poor signal Overall the price is overrated Not enough games in the playroom

Plussat: All services, honestly the hotel was really nice and people are really cute.

Miinukset: Nothing at all!

Plussat: All the infrastructure and facilities.

Miinukset: The smell of bathroom.

Plussat: Breakfast was fantastic. The facilities were beautiful & comfortable, but without a doubt what we liked best was the monitors who provided excellent kids care and fun activities so we could have a break. Thank you!!

Plussat: Excellent hotel, with top quality service in all aspects. Good rooms, wonderful food, perfectly clean, very friendly staff.

Miinukset: Nothing to say

Plussat: Very nice beach literally few steps from hotel entry Engaged and welcoming staff at the reception Tasty risotto in hotel restaurant

Miinukset: Had definitely higher expectation for that price, especially in low season. It must have been a while since a major renovation and it doesn't have a 4-star touch and feel. Apart from reception, difficult to get away without Portugese (e.g. in the restaurant)

Plussat: Great location with almost private beach. Staff was very helpful and friendly. Breakfast was good including an omelette bar. More oriented towards families. 10-15 minutes from city center. Close enough to all the action without being directly there.

Miinukset: Wifi could have been little better inside the rooms.

Plussat: Cute little family run place. Really nice hosts, very accomadating. Cute hammock outside the bedroom over looking the trees. Close to the beach and an amazing waterfall! Nice Breakfast and pizza place across the road, perfecto.

Plussat: The location was good, with nice nature around. And the staff was very nice. Breakfast was duable for vegan, although not many options. Bring some own stuff!

Miinukset: There was only wifi in the reception and almost no 4G signal (I use TIM) in the room (the one close to the reception). That was a bit annoying especialy because I needed to work as well. To the beach you have to take a boat if you want to bring towels etc. That will cost you 5 real one way per person.

Plussat: The staff were very good. (Tamiris to mention one)