Hotellit lähellä Sao Paulo Viracopos

Plussat: Staff was amazing. One of the best I have ever seen

Plussat: Easy for me to hold meeting with varias groups.

Miinukset: Later check out would be nice.

Plussat: Hotel has a variety of options to have fun and also good food. Very clean and well cared for.

Miinukset: We made an extra reservation for our pet however, although the hotel accepts pets, you cannot leave the room with the pet. None of this was explained when we made the extra reservation. So, in the end we decide to leave the pet in a friends house close to the hotel, which was very sad. Other thing is was not clear when or what restaurants would be open to guest use and what we could invite friends to join us. The restaurant Cave do Douro opens just 4 months in the year and also was not clear before.

Plussat: The resort is too big.

Miinukset: The delay by the bar and restaurant attendants.

Plussat: Meals were delicious and tasty, great quality and variety. All areas were very clean and most of service was great. Some employees were expecting us to wait as a regular practice making me wonder why they think it's ok to watch them talking and waiting, and after calling front desk due to difficulties with internet 5 times, our final bill at check out it was charged for IT calls, which after questioning about it, it was cancelled. Otherwise we enjoyed the facility.

Miinukset: As I mentioned some employees felt comfortable taking between themselves and asking for us to wait as it is a regular practice... one wonder why. Second, if I wasn't looking the detailed in the bill I would be charged for calls to IT due to internet not working!!!!! ??

Plussat: Everything

Miinukset: Nothing

Plussat: room condition, area to shopping, find restaurante

Miinukset: Sightseeing of a window view

Plussat: Room size.

Miinukset: The price is expensive.

Plussat: Friendly restaurant staff

Miinukset: Sauna and steam bath were deactivated, so they could not be used. Apparently, if you want to use them, as a guest, you have to switch them on manually and wait outside for them to heat up. I did just that - but after 10 minutes I lost patience and gave up.

Plussat: breakfast expensive not good value

Miinukset: wifi

Plussat: Very confortable rooms

Miinukset: Rooms halls don’t have windows so are always very hot

Plussat: Good breakfast, friendly staff.

Miinukset: Paid parking, the hotel needs repair.

Plussat: Beautiful accommodations, very nice staff, good location, outstanding breakfast! Would stay again for sure

Miinukset: Little bathub.

Plussat: The room is AWESOME! Breakfast is GREAT!

Miinukset: Wrong charges concerning bar expenses.

Plussat: The attention of the hotel in making my stay as comfortable as possible

Plussat: Most of the staff can't speak English, but we could always find a way to communicate!

Plussat: Poor management Limited breakfast, colonies of ants enjoying the food more than we did. Dirty, nasty Rude front desk attendant

Miinukset: It's very small. The parking garage will barely accommodate 10 cars, and only small cars. We have a mini van and had a hard time getting in and out. Parking on the street is an option but not recommended. The hotel is tiny and dirty. The room was okay for a family of 4 but the air conditioning was a very small window unit that labored to cool the rooms and had broken controls. Upon arrival we always check the air conditioning because we like to sleep in a cool room. It could barely handle the bedroom and the front room where my kids would sleep was very warm. We talked to the front desk attendant who came up to the room to check on it and he stated that it felt very cold to him. I understand that in Brazil the people don't like air conditioning and it's not as common as it is in the US but that's just a matter of opinion. When we asked if we could move room he said no and then said that he did have another room with a bigger cooling unit but he wanted us to pay for both rooms to be moved to that one. WHY? If we weren't going to be in the first room anymore. It was late and we were tired so we just stayed in the first room. That's when we found a blood stain on one of the beds and the sofa. A fixture was hanging by the wires above the door in the bedroom and the TV didn't work (they fixed the TV). The breakfast was limited and had ants by the thousands everywhere. We hated our experience from beginning to the end at this hotel. I will never recommend it nor return to it.

Miinukset: The elevator was a nightmare.

Plussat: It is located at the very center of the city.

Miinukset: The cars system didn't working properly specially at the elevators. I saw many people having to try a lot of times to get any response and be able to go to the desired floor.

Plussat: The location is good if you’d like to stay near the Royal Palm Hall (my case).

Miinukset: The staff was inexperienced. They didn’t know how to deal with the guests (mainly the parking staff). I arrived with a lot of things in my hand (bags and hangers with clothes) and the staff didn’t even try to help me and didn’t let my boyfriend go upstairs to leave our things in the room while I was finishing the check in (even when we already had the key). Also, my room wasn’t clean for 2 days even when I put the sign on the door.

Miinukset: - Pedi um sanduíche e um bule de cafe. O pedido não veio com uma xícara. Depois de duas reclamações, recebi uma xícara, quando o café já estava morno. - O colchão e péssimo. - o piso não estava limpo. Você pode sentir nos pés. Molhe um pano e passe no chão, e vc verá.

Miinukset: Bathroom with bad smell.

Plussat: Great location and facilities.

Miinukset: My gf was inquired about be an escort in first moment as she arrived in reception, poor staff behavior.

Plussat: Good

Miinukset: I changed room during my stay. I was obliged to go down to the reception with my whole luggage and up again to the new room. Completely unnecessary manoeuvre. I tried to argue but the manager was strict and didn't listen to me at all. Typical autocratic posture of somebody that does not know how to cope with a new situation. A lady manager, by the way since I do not know her name.

Plussat: The view from the balcony of our room on the 9th floor over the city of Campinas was lovely. The room was spacious and bright with everything we needed. The breakfast buffet was top, one of the best we ever had. We booked for one night and stayed four!

Miinukset: Actually we have no complaints, except probably that the old aircon at night was a bit too loud. The light at night could be a bit brighter.

Plussat: The rooms were clean and the showers hot and the bathrooms well maintained.

Miinukset: The restaurant is actually closed. And, the gym is not really a gym. It has just a treadmill, an elliptical machine, and a bike.

Plussat: Great value for exactly what I needed.

Miinukset: nothing

Plussat: nothing, worst hotel ever, the price is an insult for what the hottel offers

Miinukset: old very umcomfortable bed bad air condition, rhat could NOT be switched off machine noise at night almost no toilett paper the breakfirst not adequate for what is charged

Miinukset: - the TV had a huge blue stand by light that kept me awake until I covered it. Pillow was not very good. + Breakfast was great.

Miinukset: Swimming pool is good but in my opinion it doesn't big enough for the hotel size...

Plussat: Good for being so close to the airport. Nice free breakfast. Great amenities though we didn’t have time to use most of them. A terrific value!

Miinukset: Some of the rooms are pretty outdated... our first room was in bad shape and had a leaky air conditioner but they upgraded us to a better room in another building.

Plussat: The room was quite nice in size and style.

Miinukset: The elevator. It took too much time to get it since it was working only one of them. The other thing I did not like was the bed, It was too tiny.

Plussat: You can't beat the value of this flat, you get a big, clean, comfortable room for a very low price and the breakfast is very good too! Very close to the bus station and a short uber trip to Cambui and its restaurants and bars. Staff is very friendly and supportive.

Miinukset: The surrounding area doesn't have many options to eat or buy stuff and is not recommended to walk at night.

Plussat: unfortunately i'd been stayed on a worst period. The hotel was under construction, so the value for money was not good.

Miinukset: I didn't like that the elevator was broken and I had to go downstairs with my heavy suitcase

Plussat: I really liked the breakfast.

Miinukset: They didn’t say there’s no parking lot, but once I filtered a parking lot, this hotel appeared in the search.

Plussat: Front desk lady cooked us amazing hamburgers and fries when we got in at 1am!!! Breakfast was great- room was nice sized with extremely comfortable beds- my husband myself and our 4kids slept well!!!

Miinukset: An elevator but I’m Dreaming!!!!