Hotel Mystays Utsunomiya

Warm welcoming staff.

The room is a bit small

I did like the medium sized fridge. The bed mattress and pillows were great. The shower rod is curved in the middle so the shower curtain doesn't stick to your arm. Free coffee and amenities at the reception area. Professional front desk staff. Location was close to Utsunomiya Station. Convenience store and a gyoza restaurant located below the hotel.

The room appeared out of date compared to what was indicated in my confirmation details. Perhaps it was the lighting used for the photo? What was provided appeared to be the same, the chairs, wall and carpet color, layout, just, it seemed like the photo was taken decades earlier. There were coffee stains on top of the shelf above the fridge. There were some more splattered across the bathroom door. I think it's remained there for awhile. In terms of meals, we had the buffet breakfast. Wished there were more fruit provided.

Cleanness, friendly staff, knows English so easy to communicate, near to bus and train station. Near to restaurants etc

Breakfast has limited options on western and vegetarian food. Very bad WiFi, every now and then it goes off..