Hampshire Hotel - Voncken Valkenburg

Location was fine as directly in the heart of the small city; breakfast was nice

Extremely small rooms, bed super uncomfortable (totally soft mattress, couldn’t sleep and had backpain next morning ), you hear everything from the neighbor room. Elevator so old like from the 50ies, one must be afraid to get stuck. When entering the building in the afternoon, a strange smell (sewage?) in the entrance hall welcomed us. Bar already closed at 11pm, you don’t get even a glass of water at that time. But the real ‘highlight‘ was the head of reception, an elderly lady, who was yelling at us when we politely asked to change rooms as we couldn’t sleep on the mattress. She couldn’t help here, which can be the case, but no service staff ever treated us like this, this behavior you don’t even expect from staff in a youth hostel, offensively starting a conversation with guests with ‚what do you want from me?‘ while already raising her voice. Still shocked. 4 Stars?!? 135 Euro / Night?!? No comment. Never again.

staff were very friendly and all spoke good english.

felt that did not get great value for money. essentially payed 190 euro's a night for a big room,which was advertised as a junior suite. no tea or cofee and the bed was two pushed together with two single quilts.not very romantic!! no problems with the staff and location was good!!

Location to the Valkenburg shopping/restaurant areas.

The breakfast meal price was included in the room, but the breakfast itself was very short on imagination and food.

The buffet had a large array of foods. They gave our three year old a toy (rubber ducky) which she loved. The hotel was close to the Valkenburg caves. We walked easily there.

Dated furniture, non-working radio. Room-service only could offer tomato soup and french fries.

good organized, all formalities for check-in were already prepared. excellent service, kitchen and quality of food