Halvat lennot Hollanti

Plussat: Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly.

Miinukset: Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable.

Plussat: Seats were more comfortable than I expected.

Miinukset: It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

Plussat: Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with.

Miinukset: Nothing

Miinukset: Delay in boarding, extremely slow.

Plussat: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Miinukset: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Plussat: Comfortable and Clean

Plussat: Crew was very attentive and professional.

Miinukset: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Plussat: Very confusing going through security.

Miinukset: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Plussat: Swedish lady good, Spanish lady not as much.

Miinukset: Spanish lady.

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Miinukset: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Miinukset: Everything was OK

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: All fine

Miinukset: Flight delayed 2 hours

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: Crew is fantastik,Dana is the best

Miinukset: Food

Plussat: Super comfortable the seats and staff

Miinukset: Nothing it was great.

Plussat: Nothing

Miinukset: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Miinukset: The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport

Plussat: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Miinukset: For me this part is not applicable

Plussat: Entertainment programs

Miinukset: New variety of food

Miinukset: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Plussat: Quick boarding, comfortable seating. Great food!

Miinukset: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Miinukset: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Plussat: Comfortable

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Miinukset: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plussat: I liked the cost/revenue ratio

Miinukset: No changes to be made, or offer a free coffee

Plussat: Our flight had a medical emergency with a divert to Bourdeaux. I was quit impressed on how the crew managed the entire situation. Very impressive!

Miinukset: Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous.

Plussat: Nothing...it was ridiculous

Miinukset: No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in

Miinukset: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Miinukset: Seats can be better.

Plussat: Comfortable and Clean

Plussat: The crew was fantastic!

Plussat: Friendly staff, clean olane.

Miinukset: Going back and forth to pay for extra luggage.

Plussat: Flight was on time, cabin crew were efficient and friendly

Miinukset: Checkin counter could've been opened earlier.

Plussat: Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly.

Miinukset: Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable.

Miinukset: Not much food choice otherwise a really good flight

Plussat: Punctuality Pleasant crew

Miinukset: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Plussat: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Miinukset: She could have informed me they where no longer available.

Plussat: Nice people

Miinukset: Some games for kids

Plussat: Everything was fine!

Miinukset: Everything was fine!

Miinukset: Information on arrival time was not correct

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: The crew was really friendly.

Miinukset: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Miinukset: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Miinukset: Helpful flight attendant, kind check in attendant

Miinukset: Meal choices - only serving beef in economy was not great.

Plussat: The fact that we arrived to Amsterdan

Plussat: Inexpensive fares are worth something. Where else can you fly half way across the EU for 150 euro? The crew was cheerful and helpful. Website, phone app and email reminders are great.

Miinukset: You do pay alacarte for everything. And service suffers in the name of low price. Checked bags, drinks and food. Be prepared to walk or stand everywhere, baggage check-in at Orly is in the basement and the last areas 132. The gates are the last gates in the south terminal. And when you get to the gate boarding is done enmasss so you wait in line. But the fares are cheap.

Plussat: The crew was so nice and genuinely kind.

Miinukset: We loved it all.

Miinukset: Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,.

Miinukset: Being on time

Plussat: Short flight

Miinukset: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.

Plussat: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Miinukset: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Plussat: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Miinukset: Better entertainment selection.

Miinukset: No WiFi despite paying. No Kosher food despite ordering.

Plussat: Great Crew

Miinukset: It would have been better had we not had a delay of 50 Minutes

Miinukset: Seats not comfortable for long haul, better care

Plussat: Comfy and clean

Miinukset: My bag making it to my destination not broken.

Plussat: Nothing

Miinukset: For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever

Plussat: Comfortable seats

Miinukset: Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC.

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Plussat: The crew was really friendly.

Miinukset: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Miinukset: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plussat: SAS is excellent in terms of comfort and professionalism and care from the crew.

Miinukset: None

Plussat: To reach the goal.

Miinukset: Food. Time.

Plussat: Boarding process was smooth.

Miinukset: Cramped seats, at least it was a short flight.

Miinukset: The food especially the second meal or snack.