Cassandra Hotel

Room size was really good. Clean.

First room we were given smelt like smoke despite being a non-smoking room so told reception who quickly moved us to an alternative room which was much better. The rooms are tired, in much need of a bit of TLC!! The sauna/whirlpool is in the basement and feels a bit like the beginning of a horror film but does the job okay if you can ignore that. I feel at one time in its existence it was nice. Windows in the rooms didn’t open so you’re relying on a loud aircon unit.

Nothing, really bad experience with this hotel.

Front desk rep couldn't check us out early and didn't explain to us why she wasn't authorized to check us out early.

If I could give less than 1 star I would

Nothing

Awful place to stay. Extremely run down, overpriced hotel. Tv only had one channel and the screen glitched out all night long. Man at the front desk was subpar at best. Was told by him that there was a wifi password in the room. There wasn't so we had to use data all night. Will NEVER stay in this hotel ever again...save your money...go anywhere else