Hotellit lähellä Villahermosa Capitan Carlos Perez

Plussat: These horrible people poisoned my guide dog and we had to take an emergency flight home to the vet. We have the scans and studies from the tests that the vet did on her urine, vomit, feces and the food she was eating when in the hotel. These people deliberately put rat poison in my guide dog's food. My lawyers are currently preparing the lawsuit. Also, they are just horrible petty people.

Miinukset: These horrible people poisoned my guide dog and we had to take an emergency flight home to the vet. We have the scans and studies from the tests that the vet did on her urine, vomit, feces and the food she was eating when in the hotel. These people deliberately put rat poison in my guide dog's food. My lawyers are currently preparing the lawsuit. Also, they are just horrible petty people.

Plussat: Great location, excellent accommodations, wonderful staff

Miinukset: N/A

Plussat: Free parking

Miinukset: The room was embarrassingly dated

Plussat: You can't beat the price and the location! Excellent breakfast buffet (even if a bit pricey) Excellent staff attention

Miinukset: Pool areas very crowded during weekend Some areas of the hotel feel a bit outdated

Plussat: Amazing breakfast buffet. Better than may Hyatts un surrounded cities

Miinukset: Gym. The gym is awful. Small, dark, doesn’t match the rest of the hotel.

Plussat: Breakfast was good; a very nice buffet and grill station preparing eggs to order and very pleasant service.

Miinukset: The room on arrival smelled musty; the bedspread was coffee stained (management did arrange for it's replacement upon complaint); the small refrigerator was not turned on; in an otherwise impeccable bathroom, the tiling of the shower enclosure was blacked, possibly by mold, in one corner; the pool area, and minimal garden was accessed only through what seemed a basement service entrance, or the parking lot. The water in the pool was far too warm, even taking into account that Villahermosa is always warm; it was not a refreshing dip. A very glossy lobby, but the room and amenities did not stand up to the expectation.

Plussat: Accomodations were comfortable.

Miinukset: Room was not thoroughly cleaned. Food stuff was left over from previous quest on the mini bar. Bar staff at the pool never took our order, all the waiters stayed at the bar and did not circulate among the guests to take orders.

Plussat: Location is nice and lobby decoration is nice which is misleading given the quality of the rooms

Miinukset: Too much light coming into the room at night (lousy drapes), terrible pillows, noisy air conditioning plus not cooling well.

Plussat: Location ,great staff

Miinukset: The bugs in the rooms and bed, very expensive meals

Plussat: Lovely hotel a stones throw from the airport. Breakfast very good value for money. Pool, restaurant and bar all great, rooms clean, super comfortable with aircon and lovely beds. Huge shower!

Plussat: Restaurant on site, friendly staff, pet friendly. The staff actually offered a decent going bed for Hazel, how cool is that!! In all honesty we’ve stayed here at least 4 or 5 times

Miinukset: Zero

Plussat: Nice pool area, comfy bed and sheets. Convenient access to the airport with free shuttle.

Plussat: Great value for the price paid

Miinukset: The cable didn't work. They infomed us from the beginning, but it didn't got repaired

Plussat: The restaurant was decent. The staff was very friendly and helpful. And the internet is super fast!

Miinukset: The beds were hard.

Plussat: The hotel is traveler friendly.

Miinukset: The restaurant has a short breakfast window.

Plussat: Free shuttle to airport (10-15 min away) where you decide exactly the time of transfer. Front desk was very helpful. Rooms were comfortable. Quick ride to la venta park and restaurants are also 10 mins ride away.

Miinukset: A bit on the middle of nowhere. Was ok for us as we were staying only one night.

Plussat: Breakfast and dinner were good, our waiter Fernando went above and beyond to help. Breakfast was crowded but we got a spot and could have a nice breakfast. The bellboy helped us when we arrived as well. The parking space is very safe since its underground.

Miinukset: Room was okay but the bathroom looked old and the water went out of the tub when you take a shower.

Plussat: Cleanness and customer service

Plussat: Staff do a great job.

Miinukset: For some reason they required that I leave my room key at the front desk any time I leave the property. Not sure why. have stayed here before and did not have that requirement. .

Plussat: Big comfortable room, very clean.

Miinukset: Air conditioner was working tooo loud - it was hard to sleep. Wifi was really slow.

Plussat: I liked the walking street area. Very lively to explore and very easy to find food.

Miinukset: It was extremely loud at night. Mucho, mucho ruido!!! Worse yet, the noise was actually coming from a party at the hotel; the thumping music was just past the lobby beyond a door marked “authorized personnel only”. Even earplugs didn’t help. This went on til very late, maybe 1 or 2am, and then it got noisy again in the early morning when guests and housekeeping began their days. Sound travels very easily in the hotel. Overall I’d say it’s a good choice if you plan to fiesta until late at night and pass out drunk, but if you’re just looking for a quiet place to rest before a day of travel, I’d look elsewhere.

Plussat: The bar downstairs 's got a fabulous Caribbean band and was packed to the full on Friday night. It's right in the centre of Villahermosa's noisy, dirty festive downtown, which is not necessarily a plus, but if you want to feel the heat, that's where may want to be. ¡Pachanga!

Miinukset: I was here 24 years ago and had romantic memories of the place. However, it seems that there has not been a lick of paint since then. Also the bedsheets and towels seem to be the same. They've got plastic mattress protectors which squeak horribly if you lay down, which says something about the class of hotel it has become. The friendly staff changed my room after a AC-compressor in front of my window started to produce a terrible noise. Even so, with a better room at the 6th floor, the bad bed and the combination of street noise, AC, elevator and other guests made up for a very poor night of sleep.

Plussat: Everything, would definitely stay again, but staff went out of their way to help when I was feeling very low.

Miinukset: Nothing.

Plussat: Fast service ar the restaurant

Miinukset: The beds were covered with some kind of plastic

Plussat: You could have a nice view, if the view where to be nice. AC in the room, first did not work but staff was very helpful and quickly arranged a room change. Staff in general very nice. Room was clean. Nothing special but good value for money I'd say.

Miinukset: Location is very central but also very Loud. You can hear the Bass from the hotel bar even in the 6th floor. and also the other guests of course. We didn't really like the city itself, but that's not the hotels issue of course.

Plussat: From the moment we arrived, the staff went above and beyond to make sure we had everything we needed. When they learned we had to leave for the airport before breakfast start time, they insisted on packing us a ‘box breakfast” of coffee, fruit and bread to take with us and arranged for a taxi to take us to the airport. Breakfast and taxi were waiting for us when we entered the lobby in the morning. They could not have been more considerate.

Miinukset: WiFi connection is reliable only in the common areas on the main floor.

Plussat: Everything went quite smoothly on my very short stay. They got the check in done quickly, called a cab for me in the morning and let me know when they arrived. The room was clean and ac worked. Breakfast was not included in my rate but is reasonably priced.

Miinukset: The hot water in the shower never warmed up. Not a big deal when the weather was so warm.

Plussat: Close to everything and helpful staff

Plussat: Comfortable beds and good size rooms. Quite clean. Very short stay so no information on else

Miinukset: Stayed for 2 separate nights - first room the shower took quite a few minutes to have warm water in shower, the other room did not have warm water at all. Quite loud outside. Staff seemed to be unaware we were going, both times.

Plussat: A bad experience. The place looks cheap and it is incredibly noisy. I had to wait hours (literaly) for the check in. Internet does not work well. There was no hot water. Avoid it.

Miinukset: A bad experience. The place looks cheap and it is incredibly noisy. I had to wait hours (literaly) for the check in. Internet does not work well. There was no hot water. Avoid it.

Miinukset: We got room without the windows (covered, wall outside). Very load notice from the air conditioning outside.

Miinukset: The heat of the city is horrible. The air conditioning is okay, but it doesn't go to the bathroom.

Plussat: They never have refunded my pet deposit they charged me! Although the website says the staff speaks English there was only 1 girl at the desk who spoke any English at all, and hers was very limited. There was NOTHING on the website that said they charged for your pet to spend the night, and NOTHING on the website to indicate they would charge a deposit.

Plussat: The bed was nice, and the room was big.

Miinukset: Shower had very little water pressure and you had to wait 5+ min for warm water, if any came at all. The hotel claims to be 4 stars, but in reality feels more like 3...

Plussat: Breakfast was pretty good. You could use their washing machine and dryer which was so useful for us. Room was pretty comfortable although simple. There were a few restaurants and cafes around. Good for a couple of nights.

Miinukset: Nothing special, but not disagreeable.

Plussat: Everything

Miinukset: No refrigerator

Plussat: Clean and comfortable.

Miinukset: The hotel is offering free airport shuttle but when i asked for it during the check-in, i have been told not available. This was one of the reasons why i had booked the hotel.

Plussat: Everything.

Miinukset: I can answer that question because I like everything on this place.

Plussat: The location of the property was great. The staff was very friendly and accommodating.

Miinukset: The bed was too firm for my liking. I woke up stiff some mornings. The noise from the eateries below was audible in the mornings.

Plussat: Cleanliness and very very comfortable bed.

Miinukset: They do not have a restaurant and the only option is ordering a take away for dinner.

Plussat: A good price and a good location. Staff very friendly and helpful.

Miinukset: This hotel is faded and old. It needs a serious update to its rooms & definitely needs to invest in new pillows.

Plussat: Beds were new and clean, aircon worked well and the shower was large and had reliably warm water. Room was nicely cleaned every day. Pool has a shady tarp so it can still be used in the middle of a sunny hot day.

Miinukset: Dogs bark in the neighborhood all night, but who said Mexico would be quiet?

Plussat: Staff was helpful I guess, but not very professional. Pool was well maintained.

Miinukset: Very outdated hotel and rooms, mould in the bathroom, no fresh air in the room, very noisy, no way to keep mosquitoes out due to poorly closing windows, unreliable and slow Wi-Fi. Pool was clean, but had uncomfortable beds.

Plussat: Staff is nice and price is ok.

Miinukset: It is a bit old.

Plussat: Very comfortable. The room was private. The location is great, there are several places to visit on a wlaking distance.

Miinukset: a place to get fresh water to drink.

Plussat: Great location, relatively cheap, the pool was nice to pop feet in after a hot day walking! Aircon worked well and the tv had a full range of channels.

Miinukset: It's very shabby overall. The towels had holes in them or were frayed all around the ages. The bedsheets were probably clean but stained over the years and the pillows were greasy. The furniture is ancient and the sink was barely attached to the wall, and the floor lino was full of holes. The wifi didnt reach our room, but the church bells rang 35 times at 6.30am, again at 6.35, again at 8am (both mornings) - but not during the day. The cleaner tried to come into our room twice while we were still in bed, starting at 9am - everything here seems to start with the dawn- and we were awake from early on with the noises of people wandering around, rooms being cleaned, etc. A nice enough place but needs updating!

Plussat: NO COMMENTS

Miinukset: PARKING IS NOT GOOD, OLD HOTEL, IT CAN BE MODERNISED

Plussat: We stayed one night. The hotel is perfectly located to visit the park La Venta (500 m). The room is spacious. There is a swimming pool on the roof terrace but we didn’t use it because of lack of time.

Miinukset: The towels and bed lines were clean and ironed, but had some spots, which does not look quite nice.

Plussat: Huone oli viihtyisä ja sänky hyvä, uima-allas oli myös hyvä. Huoneessa oli kahvinkeitin ja kahvia.

Miinukset: Sijainti oli hyvä La Venta puistoa ajatellen, muuten huono. Huoneessa olisi saanut olla jääkaappi.

Plussat: clean, large room.

Miinukset: the location

Plussat: Price, location and the elevator.

Miinukset: * I made a reservation for 7 rooms, 1 for me the other 6 for my family, we got there to my surprise they didn’t have mine, luckily they had extra rooms. * I requested an extra towel but the front desk staff refused to give me one, the reasoning was.. my reservation was for 2 adults, so they could give only 2 towels.. also the towels were horrendous, they looked more like a rag than an actual towel. * The sheets ..... same look like the towels. * The pool is more like a kiddy pool(3 feet deep).

Plussat: It was a lot more than booking told me

Miinukset: It was not in a good care condition and a lot overpriced

Plussat: Great location, easy to get to everything

Plussat: Simple hotel

Miinukset: Quarter is quite dangerous, vent in the room (which is represented by a grid in the wall) could not be totally closed and let a strange smell enter inside.

Plussat: Clean room

Miinukset: We felt totally ripped off! Only booked this as it was a pet friendly hotel. It's not! We had to pay an extra 30% for our small dog to stay. First time since leaving home in Colorado. Had to leave the restaurant as did not allowed!

Plussat: The bed is comfortable...The staff is very nice and helpful....For example, I was finished with my business at 11:00 and checked-in at 11:15...Other hotels make you waited until 15:00.....It is safe at night and the parking is beside the hotel which is monitored by security all night....Very impressed...Oh !! the elevator is super fast...I liked it...There is a market - outdoor 5 minutes away with marvelous food...

Miinukset: Would not change a thing....

Plussat: Staff is very attentive. I arrived with 3 small dogs. At check in they took my bags to the room and provided a doggie bed and dog food dish and pooper scooper! They even wanted my dogs to feel welcome! Even though the staff did not speak English, they anticipated my needs and were always there. Example: I walked out the door to go to get something out of the car in the locked and gated parking lot across the street which is view-able from the front desk. When they saw me approaching the gate, they pushed a button and opened it from the front desk.

Miinukset: The room was very cold. Air conditioning stayed on all night. No separate control for the temperature in the room to control it..

Plussat: Great location in Centro, many restaurants nearby. Staff was very helpful and friendly. Room was clean and comfy.

Miinukset: Pet fee was $150 pesos

Plussat: Great staff, clean room. Very dog friendly. Nice meals from attached restaurant.

Miinukset: Shower leaked into bathroom floor. Loud AC and it stopped working.

Plussat: Staff is very helpful. I had a vehicle problem. Three staff member discussed it and told me the best solution and helped me manage the situation!!!

Plussat: Spacious hotel; good breakfast; pool

Miinukset: Poor WiFi. A lot of small irritations - which the hotel seemed to find difficult to resolve.

Plussat: Good pool

Miinukset: Spa not available in the hotel

Plussat: Pleasant, open rooms, comfortable beds.

Miinukset: The AC just blew constant cold air and didn't moderate it at all. When we requested a fix, the staff just turned it on and said it needed to run awhile (this was after it blew COLD air all night!) Food from room service was left out in the hallway overnight and into the next morning.

Miinukset: The rooms smell like bathroom

Plussat: Ver y bad!!! Nothing

Miinukset: Location

Plussat: The location is perfect for bus line tourist. The property is literally two blocks from the ADO Bus Terminal. Great rooms, great breakfast, and wonderful staff.

Miinukset: I am in a motorized scooter/wheelchair, the elevator could not accommodate the size of it. they were nice enough to charge it downstairs, but i had to use my walker to reach my room.