Hyatt Place Washington D.C./National Mall

Only 1 problem Blood on the sheet of one bed. Fortunately there was a pull out bed we slept on as not wanting to disturb young child with whom we were traveling. Next am informed staff who said call Mostafo next day. Very apologetic. Next day Mostafo rudely stated I was a liar and sheets were clean Unfortunate way to treat customers!! Rest of staff and hotel was lovely. But not returning there before inspecting room more closely!

New, but had its issues

The location was good for walking to the mall and museums. The hotel itself felt new, and the rooms were fairly large.

We had a few issues. First, parking at the hotel is nearly $50 a night after taxes. We had no clue about this upon arrival. Our sink faucet had no water pressure on cold. Our remote to the tv was broken (they did replace). The staff in the lobby was very rude (although the gentleman at checkout was nice). Breakfast was terrible. It’s nice that the food was included in our stay, but it was not very good. I doubt I would stay here again.