Halvat lennot Washingtoniin

Miinukset: "Squawking brats the whole 10.5 hours of the trip to IAD."

Miinukset: "Every thing was good"

Plussat: "Seat"
Miinukset: "Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated"

Plussat: "Didn't need blankets in plane, warm temperatures all the time. On time landing"
Miinukset: "little delay in departure"

Plussat: "Everything"
Miinukset: "It was warm on plane"

Plussat: "Good Timing"
Miinukset: "Nothing"

Plussat: "The crew were all very nice and the food was good."
Miinukset: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "ZZ☆ZZZ"
Miinukset: "R7xzZZ"

Miinukset: "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."

Plussat: "I liked the food, it was delicious. The flight was on time, the boarding was organized."
Miinukset: "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."

Plussat: "Wheelchair passengers should like any other flight have gate to gate service."
Miinukset: "Wheelchair service. Very poor"

Plussat: "Everything"

Plussat: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Miinukset: "The heavy turbulence but, that's beyond their control"

Plussat: "As always Turkish Airlines has exceptional service"

Plussat: "І was a passenger with your wonderful Airlines from IST to IAD last week Nov 3rd 2017 and because of misunderstanding and conflict with captain my flight was canceled by him. І don’t remember his name correctly but it was five letters and both vowels (2,4) were “E”. Could you please to let him know that І would like to apologize for my behavior and assure him that it was nothing against him but more about hormonal issues which І believe every woman has more or less during the pregnancy. It is a really big issue for me and my body now. Once again, І do apologize for my actions and that conflict. І didn’t mean it."

Plussat: "Capitan."
Miinukset: "Very bad seats."

Miinukset: "See volume issue from earlier."

Plussat: "The food was plentiful and delicious. Fare price was excellent."
Miinukset: "The seats were too small. The layover in Istanbul was too long."

Plussat: "The team"

Plussat: "Everything"

Plussat: "The food was the best airplane food I've ever had and the alcohol was free. (By contrast, our SAS flight cost nearly twice as much, left two hours late, causing us to miss our connection, the food was medicore, and the alcohol cost extra). The warm towels were a nice touch. I also appreciated the video regarding in-seat stretching exercises, which were particularly helpful on a long flight. It was nice to board from both the the back and the front of the plane."
Miinukset: "The seats were too cramped for an 11+ hour flight. One minor annoyance: the flight left in the morning and remained sunlit the whole way as we were heading west. The passenger behind us was trying to sleep and complained to the crew about our shade being up even though she was not wearing the eye covers the crew had given everyone. The crew asked us (politely) more than once to put the shade down, but the electric light was not sufficient for our reading. I don't fault the crew for trying to accommodate an unhappy passenger, but it was an imposition on us as well."

Miinukset: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Miinukset: "The transfer at Istanbul airport was somewhat chaotic and disorganized."

Plussat: "The staff were very friendly and welcoming"

Plussat: "Very friendly airline, on time always, good in-flight entertainment¿"

Miinukset: "I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?"

Plussat: "Everything except the chair was uncomfortable"

Plussat: "They were out of the chicken in meal even before they got to a quarter of people. They did neither had an option of vegetarian diet. So basically you cannot eat anything but the sandwiches if you don't eat beef."

Miinukset: "No classical music in the suggested list."

Plussat: "The flight attendants were lovely, they worked smoothly and did their best to manage an unpleasant situation. The facilities are also excellent, and as always, the fresh flowers and hand lotion and such in the toilets was a nice touch."
Miinukset: "The food was not up to standard this flight, mostly passable, but our pasta inexplicably tasted chlorinated, as if the noodles had ben boiled in pool water. It's a mild complaint, though. Plane food isn't always sterling. The true problem, unfortunately, was in the form of other passengers. Despite having an excess of available space to stretch out, our seats were surrounded by utterly out-of-control children. Crying babies is understandable, it can't be helped, but if your children are running up and down the aisles [including during the landing], sitting on other passengers [myself in particular], and lying down in the aisle to sleep [and the flight attendant had to ask multiple people whose child that one was because no one wanted to own up, apparently] they have no business being on a plane. I don't even care about the annoyance at this point, their behaviour was inherently unsafe and the parents just didn't care."

Miinukset: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Plussat: "Choice of in-flight entertainment was excellent."
Miinukset: "N/A"

Miinukset: "Food."

Miinukset: "The plane was dirty. It smelled, The food was not up to par."

Plussat: "So many movie choices and great food, wasn't hungry once!"

Plussat: "Nothing."
Miinukset: "Worst boarding as flight was late and who ever was boarding us was rude, I get in my seat was taken, flight attendants were the rudest Iv ever dealt with, anything I asked for was not available, air conditioning was not working in the middle part of the plane. I could not stand sitting so I stood in the back the WHOLE 10 hour flight from the heat. I was so uncomfortable I will definitely take action on this one. I will demand a full refund the whole way I was extremely upset."

Plussat: "Again, service was awesome business class cabin temperature should be lowered as it was hot."

Plussat: "Crew was great, very friendly"
Miinukset: "Everything else. Small space, food was not very good, bathrooms were dirty."

Miinukset: "Na"

Plussat: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Plussat: "Loved all around."
Miinukset: "I loved it."

Plussat: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"

Plussat: "The dinner was good but they ran out of chicken immediately so there was only beef. Meal service is very slow and it takes them on average an hour to take the trays away. The lemonade is very good"
Miinukset: "No leg room. Very uncomfortable"

Plussat: "No problems"

Miinukset: "Waiting time was too long between 2 flights"

Plussat: "Nothing at all"
Miinukset: "Not comfortable"

Plussat: "When they did speak clear English they shouted at passengers to 'Shut Up and you'll wait'."
Miinukset: "Counter people at Turkish airlines in Istanbul told us to 'Shut Up and you'll wait'."

Miinukset: "By far Turkish Airlines has the least amount of leg room available on an international flight (coach class) that I've ever traveled . . . and I'm saying that as a career pilot. If you are over 6' tall, you will be in agony on any flight that crosses the pond (I traveled on their Airbus A330 and Boeing 737 . . . same story). My tailbone was pegged to the back of my seat, yet my knees were still smooshed into the seat in front of me. I was absolutely miserable. I ended up standing in the back next to the toilets for over 2.5 hours of the 10 hour flight because that was more comfortable than sitting in this cattle car."

Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Miinukset: "video was broken"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plussat: "A bit delaye in Departure but ok overall"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "The blueberry juice is super good!"

Plussat: "Seats ok. Crew is super. Drinks offered"
Miinukset: "Nothing, AF rocks"

Plussat: "Clean plane , good crew ,"
Miinukset: "they didn't load my baggage from flight 1 to 2"

Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Miinukset: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Plussat: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Miinukset: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Miinukset: "Crew on the ground was very rude"

Plussat: "Crew was ok and servicial"
Miinukset: "Food and reception at door of boarding"

Miinukset: "More options for gluten free food. Always get the same dish"

Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Miinukset: "Couldn’t understand announcements"

Miinukset: "Too much time spent at boarding. On luggage missing."

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Plussat: "The transfer times were excellent"

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"

Plussat: "Crew was friendly and attentive but hard to understand"
Miinukset: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Miinukset: "Food"

Plussat: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Miinukset: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Miinukset: "Na"

Miinukset: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Plussat: "More experienced, professional crew, better food and service."
Miinukset: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Plussat: "Everything was fine"

Plussat: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Miinukset: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Plussat: "Food has improved a lot on business class. Meals are more creative."
Miinukset: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."

Plussat: "The free glass of red wine when the plane finally took off."
Miinukset: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Miinukset: "No offer of snack with no egg in it."

Miinukset: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Plussat: "Fine for a 45-50 minute regional flight."
Miinukset: "Wouldn’t be great for long-haul flights."

Miinukset: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Miinukset: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Plussat: "Smoothness of flight and service"
Miinukset: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Plussat: "On time after latish start"
Miinukset: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "General air of professionalism is reassuring"
Miinukset: "Food, crew appear rushed"

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Miinukset: "They lost my luggage"

Plussat: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"

Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Plussat: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Plussat: "The fast boarding."
Miinukset: "The long wait without the air conditioning until our slot in the takeoff list became available."

Plussat: "Crew members were very friendly and checked our bags for free."
Miinukset: "Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people."

Plussat: "it was and, it was as well"
Miinukset: "nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast."

Plussat: "Very pleasant and helpful crew"
Miinukset: "Improved seating comfort, leg barrier or something"

Miinukset: "Unnecessary delay"

Miinukset: "This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair"

Plussat: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"

Plussat: "I like everything."

Miinukset: "Great"

Miinukset: "Left Washington two hours late. Left London on return 45 minutes late."

Plussat: "Crew was helpful and polite."
Miinukset: "- The boarding at Heathrow gate B44 was horrendous. This is my third experience at the B gates, all terrible! The long wait to board coupled with the lack of sufficient seats for people needing assistance, topped off by cold air from the AC blasting you right in the face. - The plane at boarding time was an oven! Someone didn't want to or forgot to turn the AC on. It tool at least over an hour to make it comfortable. - The entertainment choices are very limited and the screens don't work well."

Miinukset: "Late departure caused down stream issues."

Plussat: "Got a baby cot, offered wine for dinner and arrived 20 mins earlier than scheduled"
Miinukset: "Nothing"

Plussat: "I liked that they had a veggie option for food for dinner service."
Miinukset: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."

Plussat: "Friendly"
Miinukset: "Seating"

Plussat: "the pre-boarding for families with kids was nice, the staff were helpful during the flight"
Miinukset: "The flight home to DC was fine. The flight going to London from DCA was horrible.The deserts on the kids meals had mold on them. My daughter was vomiting as a result of the food. It ate into our trip which was hard for us as we were visiting my grandmother who is not well. We contacted the airline about it and their proposed compensation was not what we were expecting. Honestly we plan to make an annual trip but based on our experiences with this trip maybe we'll choose a different airline."

Plussat: "I felt comfortable even though it was crowded. Crew was very nice and helpful when needed. Entertainment was excellent and made the trip go by faster"
Miinukset: "Boarding took a little longer than expected."

Plussat: "The crew looked after us really well."
Miinukset: "Unfortunately, through no fault of the crew, the water supply on the aircraft was contaminated and there were no hot drinks."

Plussat: "Did not watch entertainment. Tried to nap."
Miinukset: "Blankets felt very worn and crusty."

Miinukset: "Snacks were good!"

Plussat: "It’s was very good thanks"

Plussat: "Great service"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "There were only two kind of entres, and both had possible allergenic items for someone allergic to nuts."
Miinukset: "I suggest either have three choices or whenever nuts are sugggested have one with, and another without."

Plussat: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Miinukset: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."

Plussat: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Miinukset: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."

Miinukset: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."

Miinukset: "Air Lingus is awful! It had 1:20 hours delay that resulted in missing the second flight. The check in people don't know their job. The lady named Michelle in Dublin almost killed me with her lack of knowledge and slowness. The airplane was extremely dirty including diner tables, seats, and bathrooms. It is the worst airline that I ever flied with. In Dublin the check in and information desk of air lingus were awuful. Full of attitude and absolutely no knowledge."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "Reached Home"
Miinukset: "No Proper servings Entertainment was poor Beverages were not adequate Seats were narrow"

Plussat: "The flight was nice, on a large aircraft with lots of entertainment options, high ceilings, and decent food."
Miinukset: "Due to delays on our previous flight in the two-leg journey, we missed the connection and had to be rebooked, stay overnight in London, and come home a day later than planned."

Miinukset: "Having to pay for a cup of tea!"

Miinukset: "One hour delay due to equipment failure. they loaded us and closed the door to hit hit the "on time" mark but then made us sit on the plane for the fix. There is no way the failure was discovered after loading. Usually the seats are ok, this one was the sardine plane, very tight. We were on the bulkhead seat (more room) but the entertainment screens were all yucky."

Plussat: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Miinukset: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."

Plussat: "Back seat entertainment and pleasant staff."
Miinukset: "Cramped seating."

Plussat: "Really comfortable"

Plussat: "Service here was above standard"
Miinukset: "The food is small & needs more variety"

Plussat: "The entertainment was great, I just watched movies the entire flight and had a great time."
Miinukset: "Needed more water but I guess they were busy with some sick passengers."

Plussat: "After my last experience with WOW from Baltimore to Amsterdam, which was easily my worst flying experience, British Airways was just the opposite. On time, comfortable seats, polite and very helpful flight attendants, and I did not have to pay 2 Euros just for a glass of water. I will fly British Airways again."

Miinukset: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."

Plussat: "Everything was perfect."

Plussat: "Flights were on time."
Miinukset: "I had requested a wheelchair and never got one either way. Slowly but I walked it! Thank god I was not completely disabled."

Plussat: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Miinukset: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."

Miinukset: "Because of BA problems on online checking I couldn't get seats reserved as soon as online checkin opened. No one could helped me by phone either. I had to do it at the airport. By then, obviously, only the worst seats were available. Do they care? Obviously no. I'm the one stuck in the worst seats for 8:30h. And that happened both ways in the trip. All they would say is "I'm sorry, I can't help you at this time". As that would improve my flying experience. If the problem was on their side, they should definitely accomodate me."

Plussat: "Sense of Urgency of Keeping Flights on Time"
Miinukset: "London Security :("

Plussat: "It was great to be upgraded!"

Plussat: "My flight connection to Heathrow from Milan was 2 hours late. The staff at British Airways met me at the gate and escorted me to my connecting flight which was boarding at the time. I would not have made the connection if I had not had expess connection service"

Plussat: "The flight itself went smoothly despite some windy conditions, and we were transported in one piece, without incident, from LHR to IAD. The crew members were pleasant in conversation and reasonable in frequency of food service. Once, when I pressed the attendant button, one of them came quickly to ask me what the problem was, and that kind of responsiveness is always a plus, in my opinion. The seats reclined a reasonable amount, not the mere 2-5 cm one sometimes experiences lately."
Miinukset: "The aircraft was aging at least a bit, and it was clear because my seat almost would not return to the upright position and stay there. Several times I tried to return it to upright as the end of the flight neared, and it would easily move but would return to reclined once I leaned back. It was as if I had been the whole time keeping my finger on the button that makes the seat movable. After I'd about given up, the seat finally stayed upright even when I put my weight back on it. My flight attendant misunderstood my drink request, but I let it go because the result was close to what I had asked for. It could have been that there was too much background noise - not sure."

Plussat: "Crew service"
Miinukset: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."

Plussat: "Beautiful plane. Wonderful service. Even landed 30 minutes early. I cannot say enough good things about BA."
Miinukset: "Missed the second meal."

Miinukset: "Boarding process atrocious! First a gate change from A to C gates, requiring a train to transit. Then, after walking down a jetway, we were sent through an emergency exit, down two flights of stairs and herded onto buses, and I mean herded. We (including elderly and moms with infants) alongwith our carry-ons were harshly ordered to squeeze together on a bus until there was literally no room to move. A lengthy bus ride with very disgruntled passengers to plane was followed by another set of stairs up to the cabin door. Finally, our departure was delayed 30 minutes while the bags of 2 passengers who got lost in the airport (probably on a bus or train) were retrieved. Not sure whether the fault lies with Heathrow or British Airways, but the experience was bad enough to avoid both in future."

Miinukset: "Old planes, disinterested crew, full flight"

Miinukset: "The seats are uncomfortable and cramped"

Miinukset: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"

Miinukset: "Sat on tarmac for over 40 min waiting for gate"

Miinukset: "The attendants attitude."

Miinukset: "Once again.... too much advertisement!!!! I just want to enjoy my vacation."

Plussat: "Video screens at each seat"

Plussat: "The seat wasn’t very comfortable"

Miinukset: "It was hot"

Miinukset: "Didn’t get my whole can of soda and pretzels are cardboard."

Miinukset: "Wifi didn’t work."

Miinukset: "Nothing, great job"

Miinukset: "O prematurely had to check my carry on when there was room to bring it on board with me"

Miinukset: "Excelente"

Miinukset: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."

Plussat: "na"
Miinukset: "AA has a tendency of delaying flights."

Miinukset: "The wifi was out so I was unable to do what I needed to do and I was unable to stream music"

Miinukset: "Overheads slammed full."

Miinukset: "The airline"

Plussat: "Everything BUT the ticket agent"
Miinukset: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."

Plussat: "It was quick."
Miinukset: "Flying these days is no better than taking a local bus."

Plussat: "On time departure and arrival."
Miinukset: "Hard landing!"

Plussat: "Son flew alone and everyone was very helpful."
Miinukset: "Nothing"

Miinukset: "The food was cold and and had no taste."

Plussat: "."
Miinukset: "."

Miinukset: "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."

Plussat: "Very helpful and kind staff. Everything was on time and made for a great travel experience."

Miinukset: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."

Plussat: "Good meals"
Miinukset: "Not much legroom. Good movie shown but would have like personal options like other airlines."

Plussat: "Quick boarding and luggage pickup."
Miinukset: "Mediocre staff. In my experience United is more friendly and welcoming."

Plussat: "Small airport"
Miinukset: "Service and flexibility, needed to call online for assistance"

Miinukset: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

Plussat: "Very quick connection"

Miinukset: "The check in process took to long. In line more than an hour."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Should be allowed one checked bag per person at no charge."

Plussat: "On time departite"
Miinukset: "We were forced to check in carry on luggage at the gate after group 1 boarded. Upon boarding, I noticed that the overhead bins were about 50% empty. On top of that, I had to wait over forty minutes for my luggage to arrive."

Plussat: "The options you have to pick from"
Miinukset: "The pop ups"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Great steward with fabulous sense of humor"

Plussat: "todo me gusto"

Plussat: "Good view"
Miinukset: "Breakfast does not have good things to eat. Too cheap ones.."

Plussat: "Not applicable"

Miinukset: "No tv/movies."

Miinukset: "It was a headache!"

Plussat: "Easy connections"

Miinukset: "No"

Miinukset: "Food choices are pretzels or crackers."

Plussat: "All great."