Holiday Inn Washington-Capitol

The stay

Nothing

The property was close to all the sites and attractions and everything was within walking distance.

I did not like the fact that the property did not mention in their booking.com description that you had to pay $53.10 a night for parking and the fact that I paid for my accommodations online and they tried charging me when I got to the Hotel. Another thing I did not like was is that I had to talk to three different people to get it fixed. They need to let people know in advance that you have to pay for parking. Also they charged me $54.00 dollars for I do not know what when I checked out and was told three times that it would be taken off by three different people. This property needs to get their act together. Then around 11:00 pm on 06/20/2020 the fire alarm went off while my Autistic son and my 6 year old was sleeping and no one came to tell us to evacuate we did it on our own and my kids were scared because someone pulled the fire alarm.

If I had to sum up my stay, I would say that the hotel had great room. And the location of the hotel was very convenient to attractions.

However, they didn’t come in to clean the room not one day, didn’t refresh towels, and the person that tried to check me out tried his best to rip me off. He tried to get me to pay taxes for the hotel and parking which I already paid upon checking in. They also made things very difficult by not accepting cash due to coronavirus, which didn’t make since when gloves could have been worn, especially since everyone doesn’t use credit cards.

Clean and spacious

No breakfast or parking included in the prize offered.