Whitecourt hotellia

Plussat: Great location, comfortable and the breakfast is excellent. Staff is very friendly.

Miinukset: Coffee provided in the room is awful. Coffee in the breakfast room is excellent.

Plussat: Awesome bed!

Plussat: Excellent stay. Great last stop before the mountains. Newer building, comfortable beds, hot water, laundry. The gas station beside it is well stocked too.

Plussat: Nice new hotel with large clean rooms and a good breakfast

Plussat: Price

Miinukset: No

Plussat: The pillows and mattress were so comfy!

Miinukset: The thermostat being in fehrenheight, but just a small little thing.

Plussat: Mostly everything

Miinukset: You have to hold the toilet handle down for it to flush all the way. Might want to get that checked out.

Plussat: Front desk staff were so friendly and accommodating.

Plussat: Customer service was top notch. Rooms were fresh, very clean and very comfortable. Well done !

Plussat: Clean and fairly modern

Miinukset: No Gluten free bread at breakfast

Plussat: Good sized room, included a fridge, Internet and a nice hot breakfast

Miinukset: My rating was low because I was charged twice - online when making reservation and then at "check out" to a different card. Last I've been able to check my CC statement a $22.99 pending charge is still there that should not be there.

Plussat: Comfortable bed Nice shampoo

Plussat: Friendly, professional staff

Plussat: It was very nice enjoyed the breakfast

Miinukset: No

Plussat: Easy to get to, clean, and friendly service. Free breakfast was an added bonus and it was one of the best I've had! With to go coffee and bottled chocolate milk! Can't get much better!

Plussat: The family room was awesome. We have stayed in many hotels and so far this is our favorite. The cost was unbeatable and the room was clean and comfy. The two levels make it feel like a home and not a hotel. We will definitely be back.

Plussat: The room is very comfy and they offer everything including the kitchen and breakfast, so you could bring your own food and cook, didn’t expect a motel based could be this good. Also the staff at the front desk was really friendly:)

Miinukset: Nothing really.

Plussat: Newly renovated room. Very comfortable and quiet. Would stay here again.

Plussat: The breakfast was excellent, the location was perfect.

Miinukset: The room had no heat, the furniture was old, fresh paint and new floors, but more needs to be done for renovations. The building is falling apart. They were $10.00 more a night than western budget, which is where I normally stay, just thought I would try some where else. Disappointed with my choice. However, the service was exceptional, I wish them the best with their renovations. I might come back once the renovations have been completed.

Plussat: Extremely comfortable bed

Miinukset: Extraordinarily small rooms-room and bathroom were the same size.

Plussat: Bed and pillows were good.

Miinukset: The shower was not hot, like warm for a very short time. A few extra Keurig pods would have been nice. Was not told room only had walk in shower and not tub. I booked online and checked off corporate rate and didn't get it

Plussat: Beautiful hotel. The hotel was very modern, and inviting. The rooms are very small, and not a lot of space to lounge. The entire hotel was clean including the hot tub room. Staff was friendly, and accommodating.

Miinukset: There was a hockey tournament in town for young children. The parents were clearly off duty, and the children were aloud to run up and down the halls knocking on doors, disturbing other guests. Nothing was done about this despite all the complaints made.

Plussat: I knew the minute I entered the hotel I would be satisfied with my stay. I was greeted by a such a warm and welcoming desk clerks did the rooms were immaculate and the breakfast was great. Thks

Miinukset: Nothing

Miinukset: Room was clean and comfortable. The room was a little small for the family. I am sure if we had a suite it would have been better.

Plussat: Staff was great, room was good,

Miinukset: Towels were to small

Plussat: The beds were very comfortable

Miinukset: The room didn't have a bath tub, just a stand up shower

Plussat: I

Plussat: It has breakfast, room was clean, courteous staff.

Miinukset: More options for breakfast

Plussat: Very decent hotel.

Plussat: Variety of items

Plussat: New, clean , very nice hotel. Free parking, not far from the village center. At the moment a quiet locatie. The room was small but ok. Nice bath room.

Miinukset: Nop.

Plussat: Bible was missing in room

Plussat: It was clean and well maintained.

Miinukset: The location was a little far from restaurants.

Plussat: Good breakfast easy to get to

Miinukset: N/a

Plussat: One of the two rooms didn't have heat and a portable heater had to be supplied.

Plussat: Clean, cozy, breakfast with lots of choices.

Plussat: Bed very comfortable large room nice breakfast

Miinukset: Bedside lamps didn’t work, cleaners missed a hair scrunchie by bed room looking a bit tired.

Plussat: Large room and was really clean!

Plussat: Clean rooms.

Miinukset: Way too hot in the rooms. Had the A/C on all night in November No point in having fireplaces in the rooms as they would never start being thermostat controlled. Breakfast was bad. Coffee was awful.

Plussat: Big comfy room and clean

Plussat: Spacious complimentary room upgrade. Will stay again.

Miinukset: Shuttle service to/from casino would be great.

Plussat: location & price

Miinukset: nothing

Miinukset: Did not get the room we booked they downgraded us and wouldn’t compensate us in anyway

Plussat: staff very helpful and the breakfast excellent.

Plussat: Staff throughly respected out personal privacy.

Miinukset: Could not change number of nights for reservation once arrived had to rebook/cancel in order to change from 2 nights to 1 nights. Was a hassle when there was a line up behind at the desk while checking in.

Plussat: The staff were very friendly and very helpful.

Miinukset: The room smelled stale.

Plussat: The beds were one of the comfiest i have ever stayed in. & the breakfast was simple but ohhhh so tasty! Best hashbrowns i have ever had.

Miinukset: The cleanliness was a little meh. There is also a lingering musty smell and old smoke smell throughout the entire building.

Plussat: Amazing staff Excellent value Clean an comfortable Incredible home cooked breakfast

Plussat: Hotel was a bit dated. The rooms were ok and clean and seemed to have been renovated a few years ago. Breakfast room wasn’t inviting at all, it was as bare as it could be - basically tables and chairs.

Miinukset: Ice machine in our hallway was stripped of front panel, showing its insides. Didn’t look good - should’ve been covered up. Some decorations in breakfast room would make a huge difference.

Plussat: Very nice hotel. I recommend

Miinukset: Nothing. It was nice

Miinukset: The facility was empty which I should have taken as a sign! The lobby and hall smelled of cigaret smoke. The room smelled damp but did appear clean. No one was eating breakfast at 8:00AM. The entire building appeared worn. I would not stay there again.

Miinukset: The room was in disarray; the beds were stripped, the kitchen area was dirty. The parking lot was covered with dirt and dust. We did not stay.

Plussat: Staff and location are great

Miinukset: Internet keeps shutting down and coming back

Miinukset: Upon arrival to my room, I sat on my bed and immediately it squeaked. The beds had the cleanliness quality of "it was cleaned 3 months ago and sat until now". I have slept better on the ground in a tent than I did in this inn.

Plussat: i like room the very room was very good i will tell my friends about the hotel very clean room very staff , breakfast so very good i would say there all time ,,

Plussat: Enjoyed the full breakfast

Miinukset: Bed not very comfortable including pillow

Plussat: The staff was very friendly. It was very clean and had an excellent breakfast included in the price. Great location just off the main hwy

Miinukset: Nothing

Plussat: Location

Plussat: It was dog friendly.

Plussat: We were working night shifts and the Hotel was able to give us early check in when we got off shift.

Miinukset: Was initially booked Into a room that reeked from cigarette smoke. Receptionist quickly reassigned is to a different room once we complained.

Plussat: Convenient location Friendly, professional staff Good breakfast

Miinukset: Different thickness pillows would be nice no one in our family likes a thick one but that was the only option

Plussat: Clean and neat

Plussat: Staff found us a coffee pot Lots of parking

Miinukset: Bed was hard No coffee pot