Williamsburg hotellit lähellä Bassett Hall

Plussat: Location and staff

Miinukset: Room was tiny and very basic yet VERY expensive

Plussat: Friendly staff Location was great

Miinukset: I been to other autograph hotels that offered free water bottles The beds were very hard Walls very thin Heard a baby crying in other room all night Should also offer non pet rooms Our room had a pet odor in it

Plussat: Location perfect for Colonial Williamsburg and College. Rooms are clean and spacious. Staff very friendly.

Miinukset: No room service. Breakfast options extremely pricey. Some rooms are at significant distance from lobby or parking lot.

Miinukset: I had reserved a king size bed but was placed in a room with a queen size bed

Plussat: The location was outstanding. The staff were friendly and extremely helpful. The number of towels in the bathroom was generous, actually more than enough. The size of the room was good. The shampoo and conditioner were excellent, we even bought some to take home from the gift shop.

Miinukset: The bathroom was too small, particularly the sink and the shelf space. The overall cleanliness of the room was okay, but the floor was not swept or vacuumed very well. The breakfast was pretty good, but a little too expensive.

Plussat: The splendor of the Lodge.

Miinukset: The Williamsburg Lodge room was the worst ever. I have been coming for years and the wood floors squeaked very loud and was very disconcerting.

Plussat: the fitness center, which was free to use, was amazing, especially the indoor lap pool. the entire hotel property needs a facelift to match the spa.

Miinukset: old and tired place... reminded me of the old resort hotels in upstate New York. tried to act like more than it was... very limited dining options, and those were way over priced. example: there's nothing and not enough you could put on s breakfast buffet that's worth $22, at least not in Williamsburg.

Plussat: Excellent

Miinukset: No

Plussat: Location

Miinukset: Toilet was not clean when we checked in, did move us to another room

Plussat: Room clean, bed comfortable

Plussat: Location, clean, average decor.

Miinukset: Nothing colonial about it. Staff didn't go above and beyond. Room is way too small for the price. Restaurant was poor. Tub was minuscule. Check in at 4, out by 11? Really 19 hours for that price, that was just silly. Might go back?

Plussat: Our room was on the first floor close to the door which was excellent. Furnishings nice. Bed very comfortable. Very convenient to Duke of Gloucester Street.

Miinukset: No

Plussat: Comfortable bed.

Miinukset: The shuttle stopped running an hour before the time I was told on the phone and reconfirmed at check-in, stranding us at Busch Gardens at closing time, and requiring us to pay for a Lyft. The WiFi in the room was just “one bar” on my phone and dropped out so much even checking email was impossible. I was disappointed to pay for amenities that were not as advertised, incurred additional expense. I did speak with the front desk the morning of our 1-night stay, and while the attendant said she would mention it to her manager, that seems a little lackluster.

Plussat: Bed was comfortable pull out sofa was comfortable

Miinukset: Pillows left a lot to be desired...sink in bathroom drained VERY slowly

Plussat: Staff was friendly, welcoming, and helpful, while remaining professional and efficient. Our room was comfortable. parking was convenient. Location was great!

Miinukset: Facilities are a bit dated, but did not really detract from our very pleasant stay.

Plussat: Location

Plussat: I got to see the hotel for what it is about for Colonial Williamsburg. It might be a go to when my daughter is old enough to take in this part of our history.

Miinukset: The rooms need updated. I know there is a older theme going on but still need to have the rooms to adapt to the electric devices we all carry. Hardly any electrical outlets.

Plussat: Clean, comfortable and centrally located. Good breakfast and great amenities. My third stay at this hotel in a year, and I will keep going back!

Miinukset: Breakfast is very unhealthy and served in cheap plastic cups/dishes.

Plussat: This was the cleanest hotel I have ever stayed in. The room and bathroom looked and smelled clean and fresh everyday.

Miinukset: Should be 4 star

Plussat: Proximity, response to room problem.

Miinukset: Wi Fi service poor, inadequate ventilation in bathroom.

Plussat: Very nicely situated close to Colonial Williamsburg. Easy to hop on the shuttle bus to get to it. Reception staff were very helpful & friendly

Miinukset: Whole thing let down by a very average breakfast served up on flimsy disposable plastic plates, I broke a plastic knife trying to peel an orange.... (should I have tried?). All very scary if you have any concern about the environment.

Plussat: It was very family friendly. We enjoyed the mini golf with our grandchildren.

Miinukset: Nothing.

Plussat: It was close to everything. The shuttle was very convenient. You could park your car and never need it for the entire time. There was a restaurant on site. The pool was great and plenty of things to do at the hotel.

Miinukset: Nothing

Plussat: Room was clean and well maintained.

Miinukset: The check in office is located in another location.

Plussat: The rooms were spacious and had a lovely view. Right near a nature walk and a short stroll to Merchant's Square

Plussat: Nice sized room with pleasant patio

Miinukset: Breakfast was a little basic

Plussat: There was no breakfast on site. Great location next to Historic area. Rooms very spacious and comfortablr

Miinukset: Check in instructions should have been clearer. There is no registration at the Inn Buildings, rather a separate building nearby which acts as the check-in location.

Plussat: We loved the space, the view from the balcony, and that we could close the TV and not have to look at it.

Miinukset: We had difficulty finding the breakfast.

Miinukset: Staff at breakfast were very attentive until we paid, then just couldn’t care less !

Plussat: Very clean room with a lot of storage. Bed was comfortable and no noise from other rooms

Miinukset: It was not easy to find and the person who checked me in was no help with directions. She just kept saying “don’t deviate , don’t deviate” Also the lighting in the bathroom was not sufficient .

Plussat: No dining. No pool. When we arrived we had trash still in trash cans and no soap. A tote bag was removed from our room. When we called and complained, it was returned. The staff could not speak English but were smiling and pleasant. The hotel has a very relaxing atmosphere and we really liked the fountain in the pond below our balcony. We would probably stay here again because of the restful atmosphere. It was a very pretty and comfortable room.

Miinukset: Room prep, mattresses were just ok.

Plussat: Lovely lady checked us in, gave us a great recommendation for dinner, upgrading our room to a large and comfortable room overlooking a pond and was very friendly and welcoming

Miinukset: Great hotel except after a full day when we returned to the hotel, the pathway was completely dark and we could barely make our way to our building and then could barely make out the device to insert the key card to let us back in the building. The key card failed to work and there was staff visible inside the building to let us in. We had a to wait until another guest came by to let us in, but of course, could not get into the room with defective key card and I had to call the hotel and wait 10 minutes for the hotel to send someone with a key card that worked.

Plussat: Nice people, we ended up having to move to another room on the second day because of our room was leaking water down to the next floor (plumbing leak). They did upgrade our room. Told us they were going to give us credit for one night because of this.

Miinukset: Have not seen a credit for one night they told us we were going to get for the inconvenience.

Plussat: Room was great along with comfortable bed

Miinukset: Bathroom had problems with sink not draining properly and bathtub does not hold water. I couldn’t take a bath

Plussat: The location was excellent. It was close to everything we did while staying. Took care of the leaking air conditioner right away and brought in a dryer to dry the floor. Job well done. The person cleaning our room was fantastic with replacing towels, soap and shampoo. We asked for more coffee packs and she always left a couple extra.

Miinukset: The black out curtains did not work very well. They where hard to close.

Plussat: LOCATION TO COLONIAL WILLIAMSBURG SITES. QUIET AREA, NOT TOO BUSY WITH TRAFFIC. EASY ACCESS. STAFF WAS FRIENDLY AND ALWAYS AVAILABLE.

Miinukset: PLEASE BREW THE HOT WATER FOR HOT TEA IN A VESSEL THAT WASN'T USED FOR BREWING COFFEE. IF A PERSON PREFERS TEA OVER COFFEE, THEY PROBABLY DON'T LIKE THE TASTE OF COFFEE. USING A DIFFERENT CARAFE ISN'T ENOUGH. CHECK BATHROOM FANS.

Plussat: Breakfast was wonderful. Good variety. Very pleasant employees at this location.

Miinukset: Honestly it was just what we were looking for. We would stay there again. No problems.

Plussat: Wonderful staff, fabulous breakfast, comfortable rooms

Miinukset: Hallways a little warm

Plussat: Very clean, friendly staff, and great breakfast! Wonderful hotel!

Miinukset: No

Plussat: The rooms had so much space for all of us. It was better then we thought.

Miinukset: The ice machine was broken on our floor so we had to go to another floor for ice.

Plussat: The downstairs area looked quite nice.

Miinukset: My floor was very noisy: screaming children, parents yelling, doors slamming. Also, the bed was on a slant.

Plussat: The staff was nice.

Miinukset: The bedspreads were heavy and uncomfortable and the pillows were terrible. The breakfast could have been better. I was disappointed.

Plussat: Great breakfast bar and clean rooms

Plussat: Close to Williamsburg.

Plussat: Close proximity to Williamsburg

Miinukset: BAD experience! Do NOT recommend! Carpets were stained. Hot breakfast was COLD. Bathroom was filthy. Bathtub wasn't clean and shower surround had hair all over it. Floor wasn't swept or mopped. Beds weren't made second day. Will NEVER stay a

Plussat: Excellent, convenient location. Very close to old town, College of William and Mary. Easy to Uber . Close to Amtrak

Miinukset: I have had better breakfast at the nearby Marriott Fairfield Inn at a lower room price.

Plussat: Great Staff!

Plussat: The person at the front desk when I checked in (Michelle?- or maybe Melissa- sorry- my brain is a bit tired from all the miles I have recently traveled) was super friendly, welcoming and very helpful. The breakfast selection was really nice- your scrambled eggs were some of the best I have had in a hotel breakfast.

Miinukset: For the purpose of my one night stay everything was just right.

Plussat: It was okay, centrally located and met our needs. The staff was great. Breakfast was included and started early.

Miinukset: The mattress was worn out and you could see visible lumps when we walked in. You could hear other guests walking overtop of us on the second floor so much so I thought I’d never get to sleep.

Plussat: The employees were so gracious and nice, The buffet was outstanding Room had all the necessary things one might need

Miinukset: the place needs to be up dated The rugs are awful The design in the rug always looks dirty and the steps going to the second floor should just be replaced it's worn and threadbare noise in the bathroom when light is turn on Bad in middle of night

Plussat: Staff was super friendly.

Miinukset: A little dated and not the comfiest bed or the fluffiest of pillows. And the toilet hadn't been cleaned when we arrived. :|

Miinukset: the carpet in the hallway was super dirty and stained the pillows were awful and the day we checked in the staff acted as though we were bothering them were not nice the housekeeper was great

Plussat: The staff was helpful and kind.

Miinukset: The potatoes on the continental breakfast were cold and uncooked. Some condiments were not replenished. The switch plate in the room was broken and the hook on the bathroom door was broke. The room itself was mediocre in appearance.

Plussat: The hot tub felt great and the pool was heated which really helped since our small grandkids were with us they absolutely loved it.

Plussat: Front desk clerk was nice enough to clean our dirty bathtub and shower after the maid forgot to.

Miinukset: Bathroom not clean! Tub filthy, hair all over shower surround. Floor not swept/mopped, counter not clean. Stayed two nights, no bathroom cleaning, beds not made. Hot breakfast was COLD! Not staying there again!!!

Plussat: The staff were very accommodating and friendly. The breakfast was hot with several choices and staff members were diligently replacing items and tidying up the breakfast bar area. The location was very close to Colonial Williamsburg and shopping.

Miinukset: The hotel smells musty and its dated. My room did not get cleaned on the second morning despite my leaving early; trash cans were emptied and towels replaced but that was it.