Royal Ambarrukmo Yogyakarta

- Staff hospitality was top notch. Special mention to Shinta at Front Desk, who was very warm and welcoming, esp. to our young son; and was very efficient and courteous in handling our check in. - Breakfast spread was tasty with a lot of varieties. Children under 6 eat breakfast for free. - In-room requests (for towels, cutleries, etc) was handled quickly. - Our request for late check out (because our son was not feeling too well) was graciously granted. That extra 2 hours were helpful. - Kids Club, although not too big, was a big help to keep our son entertained for a few hours each day. Kids Club staff were friendly and attentive. The outdoor playground with slides and sandbox was nice. - The hotel grounds were green and extensive, very nice to refresh ourselves. - Pool water temperature was excellent. Cool enough for a respite in a hot afternoon, but not too cold for a morning dip. - AC got cold quickly, which was great considering Yogyakarta's heat and humidity.

- Room interior and design was old and in need of refreshing. Room was a bit small for the rate. - Double bed was a bit small. - Bathroom was cramped, shower needed improvement (hot water took too long, handles were under the shower head so a bit tricky to turn on without getting yourself sprayed) - Cleanliness needs to be improved. Nooks and crannies collected dust. Carpet in room needed to be replaced with fresher ones. - Lighting was too warm and more lamps would be great. Doing my make up in the bathroom was almost impossible because it was too 'yellow' and dark. - Soundproofing was terrible. We could very clearly hear people walking and talking outside, moving chairs/table next door, door closing too loud.