Yogyakarta hotellia

Plussat: Location, near airport

Miinukset: I ordered single bed but they gave us twinbed..

Plussat: Variety of the food, hospitality of the staff, location of the hotel, cleanness of the room, wifi connection was easy and fast. Those are the values added to the hotel image, and will be memorised by the guests.

Miinukset: The price of the room somewhat a little bit higher than other hotels that provide same quality of services. In the long run might put the hotel in disadvantage circumstances in the hotel business.

Plussat: The garden and size of open space

Miinukset: On breakfast peak hour the waiters especially supervisor not really supervised table occupancy so the guest need to find and puzzle And No sensitivity to improve for 2 days

Plussat: The location is perfect, not too far from the airport and just next to a shopping mall where you can do shopping and find variety of food choices just almost like doorstep.

Miinukset: No comment. All good.

Plussat: Bed so comfortable

Plussat: The food at Samazana is great because the restaurant showcases special Javanese delights such as herbal drinks and unique desserts. There are also any activities for all ages. Staff were extremely helpful and thoughtful. It was truly memorable. I'm thankful to everyone who has made my stay so unforgettable. Special mention goes to Mr. Bambang who helped me with a transport problem, Mr. Bangkit who explained the finer details of Javanese cuisine to me, Mr. Arie who took me to see the royal ballet, Mr. Canggir who took time off to show me around the hotel and shared its history with me and Mr. Agga who taught me how to distinguish between Batik Yogya and Batik Solo.

Miinukset: The gym could do with more equipment. Management may want to consider conducting heritage tours since the hotel is full of history.

Plussat: Very comfortable bed. Very pleasant staff.

Miinukset: Too many children. This hotel seems to be very popular for people traveling with children.

Plussat: Breakfast is good

Miinukset: more discount

Plussat: - Staff hospitality was top notch. Special mention to Shinta at Front Desk, who was very warm and welcoming, esp. to our young son; and was very efficient and courteous in handling our check in. - Breakfast spread was tasty with a lot of varieties. Children under 6 eat breakfast for free. - In-room requests (for towels, cutleries, etc) was handled quickly. - Our request for late check out (because our son was not feeling too well) was graciously granted. That extra 2 hours were helpful. - Kids Club, although not too big, was a big help to keep our son entertained for a few hours each day. Kids Club staff were friendly and attentive. The outdoor playground with slides and sandbox was nice. - The hotel grounds were green and extensive, very nice to refresh ourselves. - Pool water temperature was excellent. Cool enough for a respite in a hot afternoon, but not too cold for a morning dip. - AC got cold quickly, which was great considering Yogyakarta's heat and humidity.

Miinukset: - Room interior and design was old and in need of refreshing. Room was a bit small for the rate. - Double bed was a bit small. - Bathroom was cramped, shower needed improvement (hot water took too long, handles were under the shower head so a bit tricky to turn on without getting yourself sprayed) - Cleanliness needs to be improved. Nooks and crannies collected dust. Carpet in room needed to be replaced with fresher ones. - Lighting was too warm and more lamps would be great. Doing my make up in the bathroom was almost impossible because it was too 'yellow' and dark. - Soundproofing was terrible. We could very clearly hear people walking and talking outside, moving chairs/table next door, door closing too loud.

Plussat: Perfect hotel

Plussat: The pool is so cool...children’s favorites

Miinukset: The aromatherapy from hotel too strong make my asthma relapse..even in the room still feel the aromatherapy

Plussat: The bed extra comfort

Plussat: the bed is comfortable

Miinukset: better coffee

Plussat: What I really enjoy from Eastparc is: the location, the room, breakfast and the hospitality. My husband's flight was rescheduled to a later flight, thus we wanted him to stay a bit later in the hotel. What I enjoy is that we have an option for a short extended check out time with an additional reasonable cost. I also like that Eastparc contacted me through phonecall to confirm my booking as they have plenty of booking request. With this, I can be sure that my booking is not cancelled.

Plussat: The hotel is clean. The room is clean and modern. The air is breezing since many plants there. The food is good.

Miinukset: The room rate is high. The breakfast timing is tight only until 10 am. Some hotels are opening until 10.30 am. The kids movie room not available not sure if there was someone from the hotel to operate it.

Plussat: The swimming pools and the slides, kids will definitely love it. Spacious rooms and feels homie with loads of plants. Location, especially If you just spend your time within the city, and many restaurants and or small food cafeteria just outside/nearby the hotel. There’s 4th floor unlike many other hotels that consider that no 4 is a bad luck.

Miinukset: I wish that they can remove the smoking area in their restaurant.

Plussat: Modern furnishings and decoration.

Miinukset: The whole area is not big enough for a 5 star hotel

Plussat: Awesome rooms, large size, well decorated, helpful staff, amazing breakfast

Miinukset: Location far out from downtown but inexpensive taxi.

Plussat: The bed was really comfy, and of course my kids love the pool! The sliding was the best part

Plussat: Excellent outdoor facilities and places to sit, view garden, etc.

Miinukset: No ATM. Difficult to go outside the compound on foot—it is a self contained resort, although they do have bicycle tours,

Plussat: Pool is great, breakfast and buffet dinner very good.

Miinukset: Rooms a bit outdated

Plussat: location and hotel property is ideal for Yogjakarta

Miinukset: nothing

Plussat: Allas-alue oli upea! Henkilökunta oli erittäin avuliasta ja ystävällistä. Huoneemme sisälsi club loungen ja siellä sai joka ilta hyvää ruokaa ja holillista juomaa vatsan täydeltä. Hotellilta oli ilmainen kuljetus Malioboro streetille (ja takaisin), jossa pystyi tekemään ostoksia katujen kaupoista tai ostoskeskuksista sekä nauttimaan paikallisista herkuista. Aamupala oli todella laaja ja erittäin maukas: useita paikallisia ruokavaihtoehtoja sekä länsimaisempaan makuun olevia ruokia. Suosittelemme hotellin omaa kokkauskurssia, se oli aivan uskomaton! Hieman syrjäisen sijaintinsa vuoksi hotellialue oli hiljainen ja rauhallinen.

Miinukset: Vaikka hotellilta pääsi kätevästi Yogjan keskustaan, sijainti oli vähän syrjässä.

Plussat: Enormously outdoor area, probably the biggest in jogja, recommended for family with kids. Recommended if you plan to stay mostly in the hotel and or going out to northern jogja.

Miinukset: Going out to the city center is bit a hassle particularly during holiday seasons, narrow roads with loads of traffic.

Plussat: The hotel and its surrounding gives you feeling of tranquility. We could walk around in the vaste beautiful garden of the hotel. The staff, they are so accommodating. In the room, you find all you need as you are at home. The breakfast is very good, with so many variety of food that you can choose. It is easy to get transportation to the city.

Miinukset: None

Plussat: They have the best customer services i ever seen . Good team Good people Job done nicely

Plussat: Quite nice room and very pretty hotel. Yes, their decor can look a bit outdated but I would say it looks vintage. Don't expect modern look from this hotel but it's not a bad thing, really. We had dinner and the food was amazing. Very helpful staffs.

Miinukset: The location was a bit far from the city centre, but some people might prefer it that way (not too noisy). They provided a free shuttle, but it comes every 2 hour (not 1 hour) because they only have one vehicle! And you have to pre-book it so you can't just hop on from the city centre to the hotel.

Plussat: Very professional and friendly staff. Clean rooms and facilities. Beautiful grounds. Amazing breakfast and lunch!!! Very relaxing stay

Miinukset: Location is a bit remote, but they do provide a free shuttle to the city center which is excellent! Rooms a bit dated.

Plussat: Lovely location surrounded by golf course. My partner had dengue fever and it was a great ambience for his recovery. The staff at the restaurant was lovely and very dedicated.

Miinukset: The entire resort needs a good reformation. We saw everywhere rubbish laying in the bushes around the pool, which is a real shame. We pointed it out to the staff at the pool but nothing happened during our 3 night stay. We would recommend to make one of the pools an adult only pool. The noise level was some days very high. Spa facilities need to be upgraded.

Plussat: Good breakfast spread. Attentive staff. Many facilities

Miinukset: 3 nights of interrupted sleep due to inadequate room insulation from sound. Consistent hotel morning calls that go unanswered from other rooms that wakes you up from 0430hrs onwards.

Plussat: Staff are amazing, no one can beat their hospitality. They helped track down our missing luggage and were extremely kind to my dad who often needs a wheelchair.

Miinukset: Rooms are not modern, no hook in bathroom for clothes, plugs are outdated. It would help if they put usb style outlets for charging phones and tablets. Bathroom could be better organized, like removable shower heads.

Plussat: the ambience is preety cool, if i back to yogyakarta i love too back again stay in grand ambarukmo hotel.

Miinukset: nothing, everything is good when i stay. thank you for let me stay in your hotel, thank you booking.com to best price i got.

Plussat: Very close to a shopping mall.

Miinukset: Breakfast was good but a little lacking in Western choices.

Plussat: Great breakfast choice, VERY attentive staff that helped with anything. They arranged motorcycle rental for me, then kept my cycle safe in garage and also kept my ID card in safekeeping after the rental company returned it and I was not at the hotel. Really great staff!

Miinukset: All was fine!

Plussat: Clean and very comfortable room in a great location with extremely friendly and helpful staff providing great customer service with Allways a big smile. I was also privileged to be looked after by both duty managers Mr Winanda and Mr Cahya which made my stay very comfortable and pleasant. Will definitely stay at Grand Ambarrukmo again.

Plussat: Staff is very helpful and friendly. I requested to have my bill ready by 5:30 in the morning, and it was.

Plussat: Consider as a new hotel, exterior and interior looks modern and nice

Miinukset: Parking lot is small

Plussat: Close to shopping & airport & very clean. Staff were also very helpful.

Miinukset: The rooms are very noisey & you can hear neighbours on all sides. Kids running around upstairs late at night. The restaurant is not well supervised. We had to return the Steak on two occasions as it came out medium rare instead of medium well done. Also the duck dish I ordered came out completely different to what the menu described. The menu said duck with mashed potatoes and green beans but came from kitchen with rice and salad. I do not believe it is a staff issue more a lack of support for the staff.

Plussat: This is a classy 4-star hotel with spacious, modern, well designed rooms, comfortable and elegant. One of our pet peeves when we travel is that there is never anywhere to put your suitcase. Our room had a built-in suitcase stand with a spotlight! The elaborate shower alone is worth the price, which is remarkably inexpensive. There's a well equipped gym and a large beautiful pool. Breakfasts are extraordinary -- every possible food you could imagine and more. And the staff is, without exception, so friendly and helpful. They can't do enough for you. A special shout-out to sweet, lovely Chandra. And though the location, slightly out of town on a busy through-street, is not ideal, there's a huge mall just across the street with excellent shops, restaurants and even a cineplex.

Miinukset: Wifi drifts in and out, though good most of the time.

Plussat: Enis bar service was diligent and very attentive.

Miinukset: Crowded street in front of hotel.

Plussat: I would have loved to have more varieties of what I like for breakfast. I ended up eating the same thing every day I stayed at the hotel.

Miinukset: The washing hand basin would not drain properly, so leaving sludge / scum behind. They promise to look into it though.

Plussat: view

Miinukset: a bit small room

Plussat: Good place and comfortable room to stay, strategic location near from northern town...

Miinukset: Taste of breakfast is standart

Plussat: Room was quite comfortable. I like coconut juice, tamarind juice, black sticky rice, sago with coconut milk.

Miinukset: Soybean milk should be warm not cold. In the shower, should have floor mat to protect slippery.

Plussat: Cleanliness and bright

Miinukset: It had been 2 times the receptionist forgot to return back my ID immediately. Luckily It was sent to my room after some hours.

Plussat: breakfast was nice

Miinukset: the double bed was twin bed

Plussat: Location

Miinukset: Bedsheet can be cleaner or looks old

Plussat: Great breakfast with lots of choice. The location suited us as it is near family and friends. It is a little far, however, from many of the tourist spots in Yogyakarta, but there is a good taxi service easily accessible through the concierge.

Miinukset: Can't say there was really anything I didn't like.

Plussat: room size is big

Miinukset: swimming pool is closed due to wedding event executive lounge too small when I eat gudeg there is mur the playground is too small chair in restourant is broken in executive room there is no bathub

Plussat: friendly staff, cleanliness, and quietness.

Miinukset: far from amenities and lack of facilities eg. sauna, poor gym.

Plussat: Evrything is PERFECT !!!

Miinukset: Nop...

Plussat: Unfortunately not there long enough to comment

Miinukset: Same as above. But what was seen was good

Plussat: Room and bathroom are so clean. Also food in restaurant are delicious. I would love to stay here again.

Plussat: the location

Miinukset: the room is not bright enough no view at all from the room

Plussat: The room is spacious and always clean everyday.

Miinukset: The water of the pool is not so clear.

Plussat: Room comfortable

Miinukset: Bathroom too small for 5 star hotel

Plussat: Booked via booking.com, wrong information of room size, but the front office crew have been very supportive, they granted an upgraded room with a complimentary of extra bed too. and have solved problem to the info at booking.com

Miinukset: take times before someone answer to the assistance number 0'

Plussat: The room is big

Miinukset: The room smells of cigarette smoke very bad.. (altough the room was the non smoking room)... and couldn't solve the problem till the next day

Plussat: Wonderful service

Miinukset: Breakfast they have to improve

Plussat: Easy check in. Beds were comfortable, Good selection on food at breakfast - egg station, cereals, breads, fruit, pastries, Indonesian food. They kept my luggage during the day once I had checked out, which was handy. Close to a mall and in a straight line from the airport. Staff at breakfast were really friendly, one lady remembered my name and said good morning to me the next morning upon arrival.

Miinukset: Found hairs in the bathroom upon arriving which were still there the next day after they had been to clean my room. Woken up at 6am every morning from the fitness classes located on the 2nd floor. Sounded like I could have been in the fitness centre, even though I was on the 4 floors above. Water temperature fluctuated at different times of the day - it was luke warm when getting up for sunrise to see Borobudur but fine at 7pm that night.

Plussat: Good breakfast with variant menu

Miinukset: Small bathroom, and the shower area is not comfortable

Miinukset: The food in the hotel’s restaurant is really bad and the price is high

Plussat: Breakfast was delicious and massive! Bed was confortable. Nice location for easy transportation.

Miinukset: Elevators are super slow.

Plussat: My partner had an outbreak of Dengue Fever the night we arrived. The hotel organized a very good doctor to come everyday to monitor him and take blood samples. I asked a staff member at the breakfast if we can have a juice made from fresh Papaya leaves as it helps with the Dengue fever. The gentleman really tried everything to find the leaves on the local market but at the end approached a private house owner for some leaves from a tree in his garden. Every day he prepared fresh juice for my partner. A really committed member of staff!!! Thank you

Miinukset: The cleaning standard of the bathrooms requires a review and housekeeping staff need to receive better training.

Plussat: Henkilökunta olk erittäin avulias ja palvelutahoinen. Uima-allas oli hyvä.

Miinukset: Henkilökunnan kielktaito oli kovin vaatimatonta. Toinen miinus oli palveluiden maksupolitiikka, hieroja, altaalla ostetut juomat ja pesulapalvelut kaikki piti maksaa käteisellä ja siinä lähtiessä ihmeteltiin , mikä oli maksettu ja mistä vaihtorahat, turhauttavaa. Samoin yletön muovin käyttö.

Plussat: We felt really comfortable at Harper Hotel. Our room was huge, the matress very comfy and everything was so clean. Breakfast is a must, with several kinds of food and staff so helpful and friendly. Rustik restaurant is soooo good!

Miinukset: We went for the saturday buffet (seafood). It was too obvious some food was from several days before (pancakes were dry and tough, fruit was not tasty,...). That was a pity. Staff was unbelievably friendly, though.

Plussat: Near malioboro street and malioboro mall where U have plenty of food stalls and stalls selling clothes, accessories and souvenirs. Staff is extremely helpful and friendly. Breakfast selection was good, Housekeeping was great and the Harper suite is very spacious. There is even a water dispenser in the room! Absolutely loved it!

Miinukset: Can be noisy because we were facing the street.

Plussat: Tje breakfast

Miinukset: The view from my room

Plussat: Very nice breakfast buffet and also room is clean and nice.

Miinukset: Hoping the bigger room

Plussat: Staff were helpful Breakfast choice was great Dinner food was great Rooms comfortable Cafe next door was good Walking distance to main shopping centre

Miinukset: Swimming pool water cold as it doesn't get the sun much. Miscommunication when booking day tours Restaurant can be very busy Staff in the cafe not very helpful

Miinukset: The room smells smoke a lot. The bed is too soft The breakfast is not so tasty

Plussat: Location wise

Plussat: Staff great, breakfast excellent, room spacious.

Miinukset: A hotel that no doubt was the best or one of the best in Yogya when built, but now needs an upgrade, the swimming pool area in particular.

Plussat: Breakfast is not so good

Miinukset: Taste not so good

Plussat: The location is the best in town. The breakfast is my main reason to stay in Santika. Food....glorious food...if you like Indonesian breakfast, you will be spoiled rotten for choice. Everything is either very good or very tasty.

Miinukset: It's an old hotel. They do amazing things keeping this property on its best shape...but age don't lie.

Plussat: Accessible to tourist spot

Plussat: Everything perfect

Miinukset: None

Plussat: The Breakfast, the staff, cleanliness, location and the price.

Miinukset: Overall its comfort and price worthy. But this hotel needs some maintenance on the air conditioner, and head shower.

Plussat: Staff were friendly to my family

Miinukset: Great location

Plussat: Breakfast is excellent. Indonesian food is good.

Miinukset: Everything is good.

Plussat: Nice swimming pool in the center of the complex and very friendly and helpful staff. Very good restaurant

Plussat: The staff were incredible, the pool was so lovely to come back to in the afternoons. Our balcony room with its beautiful balcony-daybed was so nice we ended up just having a “stay at home” day during our stay. Great breakfast buffet from the restaurant. May not be near the tourist area but it’s only about $2/$3 by Grab car. There’s some nice restaurants and bars a short walk away too on Jalan Tirtodipuran, as well as a great supermarket next door.

Miinukset: One small complaint - the mattress is too soft. We both ended up in the middle of the mattress. If this was fixed it would be a perfect 10!

Plussat: This hotel has aged well. It's still esthetically pleasing, and very comfortable. And the staff is wonderful.

Miinukset: I like to walk and explore. It's really hard to walk in Yogyakarta. The sidewalks are full of motorcycles, plants, pop up cafes and businesses such as repair shops spilling out into the street.

Plussat: A really beautiful layout and when you're in the hotel you feel like you could be anywhere in the world. It also stays cooler in the hotel around the pool because of the trees which is great - you sure notice the change in heat when you go out. The staff are all really friendly and helpful. The rooms are really nice and I love the outdoor/indoor bathroom. And do yourself a favour and treat yourself to a massage. I had a back & neck and a facial and it was one of the best I've ever had from a hotel.

Miinukset: The food on offer at breakfast was just a bit boring for me because of a limited range - but others may be ok with it.

Plussat: The pool surroundings are really nice and you can perfectly have a nightly dip and enjoy the relaxed atmosphere. Also the staff is very friendly and helpful.

Miinukset: The bathroom was not really clean but this was dealt with immediately by the staff upon mentioning this.

Plussat: Great place, absolutely lovely people.

Plussat: Perfect for a few days and to see the town and visit marvellous temples around - very nice balcony and refreshing pool - everybody very kind and helpful

Plussat: Quiet place in a very busy city. Lots of green. Nice atmosphere.

Miinukset: Dinner was not special but you can eat nearby real indonesian food.

Plussat: This place is an excellent little oasis in the middle of Yogya. You can easily relax by the pool all day in the wonderful, quiet setting. The staff couldn’t be more helpful and friendly. And we loved watching a movie in there movie room!

Miinukset: Nothing! I would recommend it fully.

Plussat: Pool and premises very clean Staff are friendly and always smiling Bed is very comfortable

Miinukset: The booking page states that there is a spa and gym on the facility however there isn't . Didn't really like that surprise ..

Plussat: Nice hotel and good location

Plussat: The staff were very accommodating .The location is excellent

Plussat: Best location on Malioboro

Miinukset: Outdated and bfast was so so

Plussat: location

Plussat: The Hotel Manager Ms Ni Komang Dermiati is a very good hotel manager responded very quickly to our complaints. And she changed our room immediately to solve the problems. Ms Dermiati was very friendly and helpful to us; I express our special thanks to her. All hotel staff were very friendly and cooperative. The hotel location is at the beginning of the Malioboro street.

Miinukset: We stayed in two different rooms at two different part of the hotel. There is a water pressure problem in the showers. It looks like a generic problem at least for the upper floor rooms. The breakfast is mainly for local people. The spa services` prices are almost double of the service that you can get from the similar spas on the street.

Plussat: culture and hommy and delicoius food

Miinukset: swimming pool for child is broken

Plussat: Best location at Malioboro Street, good breakfast

Miinukset: Room view

Plussat: Location

Miinukset: Needs refurbishment

Plussat: The clean environment with nice smell. Friendly and helpful staffs. The foods also alot of choices.

Miinukset: The water at the toilet/shower not enough strong the pressure.

Plussat: Staff very friendly

Miinukset: Nothing

Plussat: The location & the food is good

Miinukset: The room to small

Plussat: Strategic location, very nice environment

Miinukset: It's a bit noisy up to midnight due to music from outside (other hotels/cafes around).

Plussat: the room was clean.

Miinukset: There is a mosque really near which means you hear in the middle of the night when they are calling for the pray. And also there is a bar (the pink elephant) With quite loud music. The room was quite noisy and I couldn’t sleep properly. The breakfast was not very nice. Not enough fruits, cheese, croissants not very good...etc. they could do better.

Plussat: Clean

Miinukset: Noise

Plussat: Staff Front desk helpfull (Soraya)

Miinukset: Guest amenities supplies look cheap.

Plussat: The location is near with Malioboro and Tugu

Miinukset: I think 101 can improves the breakfast quality and menus

Plussat: The room, the pool and its strategic location

Miinukset: None

Plussat: The room is clean, The staffs are very friendly and helpful, The location is in the middle of Jogja (near everything) but very crowded on saturday night

Miinukset: No hand-body lotion in the room

Plussat: clean, friendly staff,

Plussat: The pool. My son loved it.

Miinukset: The room was not spacy enough

Plussat: The hotel is comfortable and the staff very kind. There is a pool, but the space around is scarce. Breakfast buffet had a relatively wide offer.

Miinukset: The area around is very busy, but in exchange the hotel is close to the commercial street and to the sultan's palace. If the visit to Yogyakarta is just for the temples of Borobudur and Prambanan, staying close to the airport could be a good option.

Plussat: A very good hotel in Yogyakarta. Fine location, close to the Maliboro Street. We choose the Level Guestroom and it was pretty neat. The best one can get for this price in this city, I guess.

Miinukset: Some dishes were missing during breakfast. The balcony doors were not perfectly soundproof which may be annoying in an islam-oriented city due to loud prayers.

Miinukset: Breakfast was crowded; Food quality low to average

Plussat: We had to go on the Sunrise tour to Borobudur temple and the hotel arrange breakfast boxes so you don't miss out on breakfast! Fab pool area and extremely helpful and attentive staff

Miinukset: Not enough lounge chairs by pool

Plussat: They serve a delicious noodle at the egg counter for breakfast. Menu for each day is different, range from local, western, japanese and mexican food. The fried rice is delicious. The hotel has a complete facilities: pool with a slide for kids, spa, souvenir shop, lounge, and a chinese restaurant good for families. The room facilities are comfortable, complete with a bathtub. It will be nice if they give a brochure simply pointing what facilities they offer and a map of these facilities like other hotel did. They write it on the big black book on the desk, though. But i'm not sure other guest will get interested to read it.

Miinukset: The traffic in Yogya is so busy so i ask the receptionist for a motorbike rental. They only give me the contacts (which I can find it myself from google) and we must go there by ourself. It's a 20 minute walk. Not a problem though, but it will be nicer if they cooperate with the motorbike rental like other hotel did. There are only 2 small bottles of mineral water per day. Other hotel with cheaper price usually gives us 2 medium bottles. The soap and shampoo are in small bottles too while other hotel using a dispenser. It makes me worry when using it because i'm afraid it's not enough for 2 people per day.

Plussat: Location is quite convenient - 5-10 minutes walk away from main shopping street. Staff is quite friendly and helpful. Room size is good.

Miinukset: The rooms are a bit tired and dirty. Lack of hotel shuttle is a bit of a problem. The payment process is confusing as far as what's paid and what's not.

Plussat: Good breakfast, large swimming pool, located near the Sultan Palace

Miinukset: Pool was not heated, dinner menu limited, we had to order from outside restaurant

Plussat: Breakfast is ok. Front desk is quick in service and friendly.

Miinukset: The rate was too expensive for that room. I was charged rp.1.7 mil/night. Usually with that amount i got room at the Level. Moreover it was room for the disabled. Amenities were minimal. So disappointing.

Plussat: The staff was AMAZING!!! Never had such great service at a hotel!

Miinukset: The wifi in the room was really bad. In the lobby and garden the wifi was working perfectly.

Plussat: Good position

Miinukset: Cleaning of rom was not to standard Food at restaurants is not at the level one would expect from a hotel with this rating

Plussat: Hotelli oli siisti ja aula/oleskelutilat viihtyisät ja kauniit. Hotellin kuntosali yllätti positiivisesti! Uima-allas ja allasalue olivat siistit. Aamupala oli erittäin kattava. Hotellilta lyhyt matka ostoskeskukseen.

Miinukset: -

Plussat: The swimming pool is amazing and the hotel is located in a very good position

Miinukset: Nulla

Plussat: Super location. Very friendly and helpful staff. The COMFIEST beds and bed linen.

Miinukset: Staff too eager to remove breakfast stuff at 10am. Would be nice if they left the tea and coffee for a while after! More international food options would be appreciated.

Plussat: The eco design is fantastic but the food supplied is unbelievable, make sure you get the included breakfast. All the staff we interacted with were super approachable and always full of smiles

Miinukset: The extra kilo I found sampling all the beautiful food :-)

Plussat: Innovative and great location.

Miinukset: Room 106 and 107 had a brick wall as a window. Should have been a lot cheaper.

Plussat: The design.

Plussat: The on site restaurant was excellent and very friendly staff, would recommend to everyone

Miinukset: Limited iron.. i have to call several time asking about that

Plussat: Amazing concept - hydroponic gardens on the roof and facade, and lining the central courtyard - I have never stayed anywhere like this. Very helpful reception staff. But some of them, and most of the restaurant staff, had very poor English, so communication was difficult. Very good food

Miinukset: The smell of chlorine from the central pool disturbed my appetite when I was sitting at the restaurant - maybe it should be a decorative lotus pond rather than a swimming pool. No wardrobe in the room & not enough space for two suitcases on the floor, also ver few hooks to hang up clothing.

Plussat: The location is great, with the next street having some brilliant restaurants and shops. The exterior of the property is lovely, with a lovely entrance featuring a pool (which we didn’t use). I do like that they have kind of grasped an eco friendly aspect to the hotel. The bedroom has a nice theme going although there were some aspects we did not like. The bed however, is extremely comfy!

Miinukset: Even though the property looks lovely I do feel that they have put too much effort into the reception and pool area rather than the rooms. We did not use the pool simply because we felt we could not relax. It is right next to where people eat in the kitchen and personally I just felt uncomfortable. If you plan on drying your hair, I wouldn’t bother as you can’t use your hairdryer. The best thing we did not like was that the rooms have no storage whatsoever. With the rooms being on the small side I felt that there was a lot of wasted space. Towards the end of our trip, we were getting annoyed that there wasn’t any space to put anything. Depending on what room you get, the wardrobe they describe is simply a small metal bar. Also, it is rather noisy outside at particular times of the day. If you are a light sleeper or want to get a decent nights rest, then bring ear plugs.

Plussat: The place is really nice, comfortable and clean.

Plussat: Spotlessly clean with comfortable no well appointed rooms (built around the central pool). The price was substantially cheaper than other hotels offering a similar standard. This hotel also offers spa, large gym, massage/aromatherapy and tennis courts thru an interconnected health club.

Miinukset: I suppose inset sinks (rather than the bowl type) and bathtub showers are not cutting edge stylistically, but they wor well and all was very clean, so i had no problem.

Plussat: Everything

Plussat: The location is a bit away from the busy noisy Malioboro Street but it's actually very good and quiet. It only cost IDR19000 (USD1.3) by Gojek taxi to the train station. Hotel has shuttle bus to the city centre but only one-way and only a few times during the day so we didn't use it. Good breakfast. Nice and helpful staff.

Miinukset: Bathroom floor around the rubbish bin was always wet during our 3-day stay. No idea where the water leaking was from.

Miinukset: I made my booking for the wrong night and they would not refund me at all. Not happy with hotels.com or Jogjakarta plaza

Plussat: Staff was okay, the room is pretty big (although we didn't really like the colourful carpet on the floor), the bed was comfy

Miinukset: I was expecting something more from four stars hotel,My husband and I arrived with 4 luggage and we didn't get trolley until I asked for it. Internet connection always on and off & slow, Children noise from the pool can be easily heard, food was average. Not sure if I will coming back in the future

Miinukset: Bad smell in the hotel.

Plussat: Everything in the hotel

Miinukset: Nothing

Plussat: Nice pool area. Nice breakfast and cool gym.

Miinukset: Cheap proces at restaurant. Way better to find something outside. Make it cheap er and guests Will actually prefer to eat there. Only unknowing tourists are staying to eat because they dont know the difference. Included coffee also

Plussat: The facilities is excellent...good for short bisness discussions.