Fantastic Hotel / Rock-Hard Bed
The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.
The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.
staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.
Best in Zagreb
A pool would be nice
Beautifully decorated and restored hotel from the early 20th century.
Service from staff was very professional from reservations to check out. A very beautiful and well maintained hotel ideally located to enjoy Zagreb.
Great value and central location. Very nice restaurant and extremely attentive staff
Hotel Esplanade Zagreb sijaitsee keskustassa, ja Arkeologinen museo ja Ethnografinen museo 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja limusiinipalvelu. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuoneet. Hyödynnä maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden).
Perustuu 3 645 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.