Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
New 737 and seats too confining
Kiire oli nousuun mut kerettiin ksikki hyvin
Miinukset: "Allow business passenger to use front bathroom."
Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"
Plussat: "Almost everything, especially the crew."
Miinukset: "Don’t feel like anything should be better to be honest"
Plussat: "Just as I expected. And I made my last connection easily."
Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"
Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Plussat: "Pleasant flight"
Miinukset: "We were delayed & missed our connection"
Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"
Plussat: "KLM staff is great"
Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Miinukset: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "Crew was nice and efficient"
Miinukset: "Economy seats don’t recline enough."
Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Miinukset: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"
Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Plussat: "Food was good and crew members were very nice"
Miinukset: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Miinukset: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Miinukset: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"
Miinukset: "OLD plane without comfort or entertainment"
Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Miinukset: "Only one queue for boarding. Flight late on arrival."
Plussat: "Free wee cake."
Miinukset: "Nothing in particular."
Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"
Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."
Plussat: "Loads of leg room"
Miinukset: "Loved everything"
Plussat: "Food and staff were great"
Miinukset: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Plussat: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Miinukset: "Food was not very good Tasteless and rubbery"
Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."
Miinukset: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Plussat: "Crew is amazing"
Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Only relevant because it is the only direct flight.... otherwise terrible
Fast, good loads in and out, totally worth of price.
The online check in did not go through. In case of no online check-in, Ryan Air charges an extra 55 pounds before the flight to check in at the counter. What a cheap way to get extra money from customers. Even the employees are aware and seem sheepish to have to ask for this extra charge. Very disappointing experience of an otherwise standard flying experience
Plussat: "All was fast and organized."
Miinukset: "Could be goo to have water free in flight."
Miinukset: "A working ladder and door"
Plussat: "Nothing. I never took a flight so bad in my life."
Miinukset: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"
Plussat: "Flight was on time"
Miinukset: "Boarding should have been smoother."
Plussat: "It was short"
Plussat: "Was on time"
Miinukset: "Better food choices"
Plussat: "Crew was friendly"
Miinukset: "Dirty and broken tables, no cary on luagge only back pack, very smelly food, and small seats and little legroom!"
Miinukset: "Boarding could have been quicker and better organised"
Plussat: "Exellent start and landing! Bravo pilots!"
Plussat: "Perfect timing."
Plussat: "Excellent pilots did their job very well, despite bad weather."
Plussat: "The cheap price"
Miinukset: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."
Plussat: "It was a great flight from Marrakech to Rome. The boarding was seamless and hassle free. No extra fees or discussions about the size of my carryon or hand bag, just tagged it and brought it with me. Left and arrived right on time. Thanks Ryanair!"
Plussat: "Reasonable price."
Miinukset: "Was sat nowhere near my group of friends, know one on the plane was sat with who they travelled with. Plane was running late."
Plussat: "Nothing at all"
Miinukset: "They have a sketchy system to rip people off. Unbelievable!"
Plussat: "Very good"
Miinukset: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Plussat: "Liverpool airport, flight"
Miinukset: "Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again."
Miinukset: "Flights are always late."
Plussat: "Nothing to like, the flight was delayed over 5 hours."
Miinukset: "No communication as to what our options were, stuck at the airport for 7+ hours while on holiday. Absolutely horrendous. Then finally after all this time, seats don't move a centimeter and they are extremely tight with minimal spacing between rows."
Plussat: "Got the best fairs, had it booked well in advance No hassle"
Miinukset: "On arrival all trains were cancelled and it was very hard to find a bus or someone to talk to but that was a separate issue"
Miinukset: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Plussat: "I ultimately got to my destination."
Miinukset: "- Was charged left and right until I paid twice for my ticket. I even paid to get my boarding pass. - Boarding was a mess. Passengers were blocked in a hot area, then in the stairs for an hour before boarding - Flight was an hour half late - Flight crew was rude and systematically failed to resolve a seat assignment problem. They mocked a passenger instead of admitting they were wrong about not checking for the error in the seat assignment - More of an annoyance; Flight crew was constantly selling stuff, from drinks to cheap fragrance and scratch lottery cards. In summary, Ryan Air is a scam and an embarrassment to the industry."
Plussat: "Friendly supportive crew Safe landing, pleasant flight"
Miinukset: "Boarding queues and waiting, could be staff shortage?"
Miinukset: "I didn't know web check in before departure. So I paid 50euro. It's too expensive."
Plussat: "I think the crew were ok. But I didn't need them for anything. I guess I'm happy they were not rude or miserable themselves. They seemed upbeat which was the only positive thing about this whole trip. Plus I think the pilot stepped on it, cause I think travel time was less than what was planned (I might be missing taxiing time though, so not sure)."
Miinukset: "Well, I can't say I wasn't entirely expecting this. There was over an hour and half delay. Nothing announced. We were in the dark. The plane didn't arrive on time, nothing announced. Boarding was delayed, nothing announced. When boarding was complete, there was an indefinite delay that was only announced quite a bit later. Anyway, the whole experience, including naming Charleroi airport as "South Brussels" is not something I intend to repeat."
Plussat: "Flight was comfortable, from a flying point of view."
Miinukset: "The "preboarding method". Waiting standing up for an hour. Comfort on board is quite "Spartan", meaning not enough room for anything, no amenities for free, etc, etc..."
Plussat: "Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people."
Miinukset: "Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great."
Plussat: "Prompt take-off, good in-flight service, landed 30 minutes early."
Plussat: "Once boarded the transportation task was undertaken professionally"
Miinukset: "- No information on the ground - 90 minute STANDING wait (like sheep in a barn) in unventillated/unairconditioned Budapest Airport discount airline departure 'hall' (barn would be a better term) - no toilet, no space, no air - On board staff was visibly exhausted, robotlike"
Plussat: "Short flighy"
Miinukset: "Charge you for everything under the sun. Breath wrong and it will cost you €50"
Plussat: "Crew was friendly and professional"
Miinukset: "Seats don't recline, no seat back pocket"
Plussat: "The flight left on time"
Plussat: "It would have been good to know in advance that checking a bag would cost half as much as the flight itself. But why did I have to check in online then stand in line to be told to stand in a second line to pay for my bag only to stand in the same line again to actually do the check in? Why? When it was done I asked the agent where to go to find the gate and he only waived on the next customer. I didn't seem to be worth his attention."
Miinukset: "Customer service"
Plussat: "Check in online"
Miinukset: "Seat comfort was not good. No recline and no seat pocket. No frills I guess"
Plussat: "Cheap airfare, but everything else tanked so you definitely get what you pay for."
Miinukset: "As a non-EU passport holder, Ryan Air didn't communicate when I would be receiving my boarding pass (answer: 3 days prior to flying). Also, I needed to print my boarding pass because of my non-EU status. I found all of this out last minute and it was a little stressful while I was abroad since printers weren't at my disposal. On the day of my flight, everything went smoothly until they made me check my bag at the gate before boarding because they claimed my bag was too big and wanted to save room for other carry-ons. It's not, I've complied with all the dimensions and weight policies. Additionally, I purchased priority boarding for the sole reason of securing a place for my carry-on. I found all of this out when I was on the tarmac. The staff wasn't nice about it and I was overall irritated by the lack of communication. While I was in flight, the staff kept trying to sell duty-free products such as perfumes, food and other goods. This would have been fine for a bit but they literally filled the airwaves during the 45 minute trip with product announcements and pricing on the intercom system and trolling the galley holding stuff up the air. It felt like I was at a hectic auction house. Really odd and annoying."
Plussat: "Generally the whole experience was very good. I'd use Ryanair again."
Miinukset: "Acoustics in both the airport and airplane were very poor. I understood almost nothing in French or in English."
Miinukset: "Flight was late and this information is displayed nowhere else than at the airport. Very poor communication with the customers, like always."
Plussat: "Actual flight was fine once we took off."
Miinukset: "Flight was delayed 2 hours. Clearing border control prior to lining up at gate is chaotic."
Plussat: "Nice crew and flight in time"
Miinukset: "Uncomfortable plane"
Plussat: "Departed on-time and arrived early--no hiccups whatsoever with luggage, check-in or boarding."
Miinukset: "Comfort isn't comparable with other airlines, but you cannot beat the value--worth it on any flight less than a few hours."
Miinukset: "Rowdy passengers were allowed to remain on the flight without being told by staff to quieten down. This was the most disappointing aspect of the flight."
Miinukset: "Boarding/delay etc was shambles did not get on flight had to get flight next day at my expense at cost of over £240"
Plussat: "Crew and organized operating system"
Miinukset: "I couldnt slepp in flight"