NH Ciudad de Zaragoza

Friendly and efficient staff. Comfy bed. Wonderful breakfast!

Failure of the lift. We entered the lift on the ground floor in order to go up to our room on the fifth floor. Having pressed the number 5 the lift then failed to respond. I pressed the alarm button but the alarm did not sound. I tried a second time with the same result. I then held the alarm button in for a long press which eventually operated the alarm. We heard staff on the outside saying that they were trying to assist us but I believe the door only opened because I was helping by forcing it open from the inside. My wife was in a panic and refused to use that lift again. Why was there no telephone number posted in the lift to call in the event of an emergency?

Breakfast was excellent. stuff very helpful and friendly. superior room comes with a coffee machine and tea. Location perfect right next to the basílica

Parking garage very very narrow :-) Fridge not very cold

Good location overlooking the river, close to the cathedral and a variety of bars/restaurants nearby. Clean room plus free water and Nespresso coffee and tea facilities. Very good value for money including good breakfast.

Car parking in basement but very tricky to manoeuvre and steep. ramp making it almost impossible for low slung vehicles. Bar and restaurant closed on a Sunday and restaurant remains closed during August which is poor for a 4* hotel.

Great location - walking distance to main cathedral and restaurant. Very helpful staff. Hotel was exactly what we wanted for a one night stop. Also dog friendly.

Excellent breakfast. Large choice. I was there for 4 days and could eat something different every morning.

Too warm for me in Zaragoza. Forced to sleep with air conditioning on otherwise it was to warm in the room. But nothing the hotel can do about that.