Rooms Make yourself at home in one of the 12 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming are available for your entertainment, and DVD players are also provided. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Amenities Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge), and ski storage. Business}, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Planning an event in Zell am See? This hotel has 108 square feet (10 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location Located in Zell am See, Schloss Prielau is on a lake, a 4-minute walk from Lake Zell and within a 5-minute drive of Zell am See Leisure Centre. This 4-star hotel is 10.2 mi (16.4 km) from Saalbach-Hinterglemm Ski Resort and 1.1 mi (1.8 km) from Pinzgauer Saalachtal. Dining Enjoy French cuisine at MAYERs Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Renovations The property is closed in November. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 14 May, EUR 0.00 per person, per night for adults; EUR 0.00 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. A tax is imposed by the city: From 15 May - 14 July, EUR 7.97 per person, per night for adults; EUR 3.99 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. A tax is imposed by the city: From 15 July - 15 September, EUR 8.96 per person, per night for adults; EUR 4.98 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. A tax is imposed by the city: From 16 September - 15 October, EUR 7.97 per person, per night for adults; EUR 3.99 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. A tax is imposed by the city: From 16 October - 31 October, EUR 6.06 per person, per night for adults; EUR 3.03 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. Tourism fee: EUR 2.05 per person, per night We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children Airport shuttle fee: EUR 250 per vehicle (roundtrip, maximum occupancy 4) Pet deposit: EUR 15 per night Pet fee: EUR 15 per pet, per day Rollaway bed fee: EUR 60.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:30 AM Pets Pets allowed General instructions Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Property follows sanitization practices of Ecolab (3rd party expert - Global) Food service has been amended for enhanced safety