Zell am See hotellia

Plussat: Aamiainen oli laadukas ja kattava, osana aamuista oli tarjolla myös kuohuviiniä. Iltapäivällä oli tarjolla kevyttä ruokaa keittoja ja salaattia klo 17 asti eli rinteestä palatessa kerkesi vielä hieman välipalaa syödä. Upea vanhaa henkivä hotelli aivan järven rannassa ja keskustassa. Saunaosastolla pari hyvin lämmitettyä suomalaista saunaa ja aika meluisa uima-aalasosasto, jos sinne osuu lapsilauma kuten meillä kaikkina päiivinä oli. Pihalta oli myös huonohkot kiviportaat järveen, jossa kävin pulahtamassa saunasta talvella, kun sitä ei ollut erikseen kielletty. Mukavat huoneet hienolla järvinäkoöalalla, iltaravintolassa on kaksi tasoa isompi ja meluisampi alakerta ja pinempi rauhallisempi yläkerta jossa me saimme syödä. Illallisen sai valita kolmesta menusta, ruoat olivat oikein hyvät, myös vegaaninen menu järjestyi ongelmitta, joka oli myös hyvää laatua. PIhalla maksullinen parkki autolle.

Miinukset: Ei moitittavaa, loistava laadujas kaunis hotelli erinomaisella sijainnilla.

Plussat: Tyylikäs viihtyisä, kertakaikkiaan upeat julkiset tilat ja alueet vieraille.

Miinukset: Ei erillistä Cigar lounge tilaa minkä odottaisi tämän tason hotellissa olevan. Ala Carte lista sisältää vain menuja, ei mitään pikkunälkään.

Plussat: Liked the friendly and helpful staff. Felt very welcome.

Plussat: Super hotel in a beautiful location, staff were excellent and the food was delicious. Facilities of the spa, swimming pool and bars were great.

Plussat: location, room and palce

Miinukset: Staff could be more attentive and responsive to orders and questions.

Plussat: Everything was perfect .

Plussat: lake side view.

Miinukset: small rooms. not worth what we pay compare to middle and far easts hotels

Plussat: every thing was good

Miinukset: they dont tell me that the landury takes 2 days to clean my clothes

Plussat: the location is very nice and they offer parking free of charge

Miinukset: the check out is to early 1030 and the check in too late 1400

Plussat: the location of the hotel is good

Miinukset: the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.

Plussat: the view on the lake

Miinukset: most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby

Plussat: it has the best view i have ever saw in a hotel

Miinukset: the train pass next 2 the hotel

Plussat: The location.

Miinukset: The room did not worth the value for the price I paid. I categorize the room as a two stars and not a four stars hotel. I would not recommend it for the price I paid.

Plussat: Fantastic location and panorama. We'll definitely go back

Miinukset:

Plussat: The room and view were amazing. We were able to stay there for a fraction of the cost that we would normally pay directly from the hotels site.

Miinukset:

Plussat: Sauna, view out of window, comfortable bed

Miinukset: I asked to bing me soap, but they have brought lots of showergel, maybe they had no soap at that moment...

Plussat: The staff was incredibly helpful and attentive. My train got it at Zell Am See station which is about 2+km away from the hotel. The receptionist organised the shuttle bus to come pick us up! Rooms were beautiful and clean, beds comfortable and shower had great pressure!! Facilities were also amazing, we went to the sauna / indoor + outdoor pool which was also clean and well equipped. The in-hotel restaurant, although expensive was really delicious and worth every penny!

Miinukset: Nothing

Plussat: The spa and pool facilities were brilliant after 6 hours skiing.

Miinukset: The hotel bar closing at 9.30 unannounced leaving us without a night cap. All the local food facilities being closed on Sunday evening.

Plussat: Great location and super friendly staff. The sauna and wellness are jewels. Lovely room with superbe views of the mountains.

Plussat: Erittäin siisti, todella tyylikäs jokaiselta osa-alueelta. Mahtava Spa ulko-altaineen ja useine saunoineen. Huoneet sopivan kokoisia ja tyylikkäitä.

Miinukset: Hotellin ravintolan tarjonta oli vähäistä, kahta vaihtoehtoa pitsasta.

Plussat: Walking distance to Areit ski lift and warm outdoor pool in winter.

Miinukset: Very basic facilities in the room. A hairdryer and room slippers, no waterboiler or coffeemaker nor a fridge.

Plussat: Amazing wellness, nice rome, great facilities for ski equipment, great parking place

Miinukset: A bit poor breakfast

Plussat: Very nice and modern rooms Location Wifi was great

Miinukset: The bar wasn’t open No staff in the morning for check out

Plussat: Aamiainen oli kattava ja aamiaishenkilökunta mukavaa. Huone oli moderni ja remontoitu, kylpyhuone tasokas. Spa-osasto ja kylpyläpalvelut olivat mukava lisä, varsinkin kun olivat ilmaisia. Baarissa niukka ruokavalikoima mutta rento tunnelma ja mukava henkilökunta. Ilmainen Zell-am-Seen kesäkortti oli mahtava ja todellakin rahanarvoinen juttu!

Miinukset: Hieronnat olivat kalliita, jäi menemättä

Plussat: Excellent breakfast. Very good views. Wish we had stayed longer to enjoy the property more.

Plussat: Breakfast fresh and a good selection of food, very enjoyable. We ate in their restaurant one evening and the quality of the food was excellent. Closed on Sunday and Monday evenings. We really enjoyed the saunas and warm outside pool after a days cross country skiing.

Miinukset: Cleanliness of rooms good but could be better. Radiator in the bathroom dusty and some corners. Pillows should have pillow case protectors on.

Plussat: Pyöriä oli vuokrattavana, saimme summer cardin, hyvä aamiainen, lähellä junapysäkkiä, ystävällinen sekä kielitaitoinen henkilökunta ja hotelli ei ollut ruuhkainen.

Miinukset: Minibaari puuttui ja huoneessa ei ollut ilmastointia, joten vettä ei saanut kylmään ja yöllä oli hiki.

Plussat: quite place, modern and very clean

Miinukset:

Plussat: Friendly and well qualified staff, beautiful interior designing, free bikes rent, but most of all.....Helpful staff, and I thank them for making my stay a pleasant experience!

Miinukset: No ac, so do not go there when its hot!

Plussat: Comfortable rooms, great breakfast, friendly staff.

Miinukset: Being charged for "complimentary food" at dinner. All charges stated were without all taxes which were 30%. It was also right beside a railway track which was used for both industrial and passenger from 6am through till 12am. No air con or fans available at 35 degrees - I was told it wasn't hot by a receptionist who was sweating buckets. We didn't get much sleep

Plussat: Rooms, bar, restraunt, spa.

Miinukset: Pillow's (changed them once), the large ones take up too much bed space. The heating in room did get opressive sometimes, we did start to turn radiatior down before dinner to resolve. No dvd instructions

Plussat: this is most beautiful and friendly hotel which i saw

Miinukset:

Plussat: The hotels is beautiful, fantastic crevice, exceptional food, great SPA facilities.

Plussat: The spa and the building

Miinukset: Uncomfortable bed very noisy and the food at the restaurant made us sick . The management did not take our complains seriously.

Plussat: The hotel is exceptionally friendly, warmly domestic and comfortable in all sences, sure, it is very well suited for spending unbelievable vacations with your family and closest friends. We liked its true and deep hospitality, great cooking experiments with contrast tastes of Austrian food, romantic spa facilities and a surely interesting architectural style. That was very important for us that the hotel is a well located quiet place with easy travelling to various white snow mountain summits for skiing or just for taking great photos. For lasy people like us swimming inside or outside of the hotel buildings brought great pleasure and relax. What is especially loved, it is very effective and warm communication with the hotel personal. They love their work and they share this with you. I observed how they helped me to make the birthday of my wife just unforgetable. That was great fun for me and for them also since they wanted to make both of us happy, especially the women's part of the hotel team :) We absolutely recommend Salzburgerhof with all our great pleasure. It is not the first five star hotel for us but, as compared to German, Japanese, Chinese, Luxemburg, USA "abalogues", it is a certain combination of unique features and unique people making us believe that we will return again. Hopefully :)

Miinukset: Everything is good :)

Plussat: Close to everything

Miinukset: Nothing

Plussat: The location, facilities, great SPA, very good food

Miinukset: Pillows in the room are not good to my taste. No pillow selection available. The lady at omelette station at breakfast was not attentive to the orders. Never got exactly the specified scrambled eggs which I ordered during 4 breakfasts.

Plussat: Everything

Plussat: Nice gardens. Nice building. Friendly staff.

Miinukset: Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.

Plussat: perfect

Plussat: Comfortable rooms, good location, sevices.

Plussat: the staff were very kind and helpfull

Miinukset: the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not

Plussat: In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you.

Miinukset: A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.

Plussat: Pleasure

Plussat: Very good price compared to good services.

Miinukset: One problem: only 1 lift for the entire building. In the morning almost impossible to use the lift.

Plussat: Free underground parking a real bonus. One of best breakfast buffets I have had. Very well located to drive to a variety of ski redorts.

Miinukset: Shower a little small.

Plussat: The location was perfect, just 300m from the ski area. Nice breakfast with a variety of hot dishes and a buffet. Spa was amazing and very clean. Overall, the room was quite small, but clean and everything was there what you could need in your journey. We even asked for a kettle (there was no in the room) and the staff was very helpful and provided us with the one. Nice balcony view on the mountains, close to the bus stop and train stop to go to the city (just 5 min by bus or train or about 30min on foot in case you wanna walk along the lake and enjoy the view).

Miinukset: No such.

Miinukset: Ilmastoinnin puute. Ulkona oli 30 astetta

Plussat: Ilmainen Zell am See kortti. Hyvä pysäköintihalli. Pyörävuokraamo kulman takana.

Miinukset: Jos olet aamu-uninen niin kirkonkello herättää klo 7.

Plussat: staff

Miinukset: decoration

Plussat: every thing

Miinukset: no air condition

Plussat: The hotel's atmosphere was excellent, the breakfast buffet was great and the view from the room was beautiful.

Miinukset: No airconditioning

Plussat: I have proposed this hotil as a start point to fly wherever I want in this buteiful city whereas the lake area is only suitqble during dy time only and rest of time have spent around the hortel,

Miinukset: it is nice for me,

Plussat: latine is a good hotel but i think its a far from the center..

Plussat: I like the breakfast,the reception staff was very nice.avery comfortable car parking.

Miinukset: the swimming pool water was cold need to be warme up.

Plussat: The meals (we had half board) were really good. There was a small train which ran from the bottom of the road, minutes from the hotel which took us into the centre of Zell am See.

Miinukset: Although the staff were very pleasant, they were not well informed about local transport etc.

Plussat: Room service was not good (made myself). Bar tender very unpolite.

Miinukset: More service people in the evening time.

Plussat: The size of the room which was spacious

Miinukset: The restaurant was of poor quality and as our booking was only for B&B, we were ushered to a side-room and treated as second class guests.

Plussat: Excellent restaurant staff, brilliant food. Lovely cosy ambience as soon as you walk in.

Miinukset: The pillows were a bit too flat for me but everything else was perfect.

Plussat: Amazing hotel and staff

Plussat: Only Mr. karl was the only good thing

Miinukset: Staff attitude was not respectful at all, dog always at the reception area and no one willing to help. Breakfast was all about bread no options and they choose and decide where you will seat such as a kinder student. I have stayed for two nights and my room never cleaned.

Plussat: The huge fireplace and the feeling what they gave us wa cool. The staff was really nice and friendly.

Miinukset: The Swimmingpool and Whirpool wasn't too warm. But that's the only Problem.

Plussat: Henkilökunta oli erittäin ystävällistä. Sauna- ja allasosastot olivat hyvä. Hieronta ym. palvelut olivat hyviä.

Miinukset: Sisällä oli kuuma johtuen helteestä: huoneessa se haittasi nukkumista. Auton pysäköintipaikkoja ei ollut riittävästi. Huoneen parveke oli epäsiisti ja kalusteet (2 tulia ja pieni pöytä) olivat vanhat ja huonot.

Plussat: Loistava palvelu. Ilmainen iltapäivän välipala.

Plussat: Friendly staff and atmosphere

Plussat: Very warm and cosy, gorgeous Austrian style. Lovely staff and lovely atmosphere.

Miinukset: Shouldn't have to pay for the ski lockers in basement.

Plussat: Ystävällinen vastaanotto tullessamme hotelliin. Hotelli vaihtoi myös huoneen isompaan. Maistuva aamiainen. Hyvä ja rauhallinen sijainti. Suosittelen lämpimästi!

Plussat: Hotelli vaikutti laadukkaalta ja hotellin tyyli oli yhtenäinen ja kaunis kaikissa tiloissa. Spa oli erinomainen. Henkilökunta oli asiantuntevaa ja mukavaa. Hyvä aamupala.

Miinukset: Sänky oli huono.

Plussat: Excellent service, kind staff, always very helpful. Luxurious hotel spa is available daily at no extra charge, we went several times during our one week stay. Very recommended;) Jacuzzi, Finish Sauna, pool, etc. all of it clean and super enjoyable.

Plussat: Hotel design, service & stuff attitude

Plussat: Comfortable & clean, nice traditional decoration on the corridors and lounges, great food, relaxing atmosphere in spa, very good service both in the restaurant and room.

Miinukset: No, everything was fine.

Plussat: I stayed 6 nights at the hotel. The staff were very pleasant and attentive. Breakfast was a superb buffet, with eggs cooked to your specification.Evening meals were also superb, normally 5 courses.Room was great. I would definitely go back there.

Plussat: it was a beautiful hotel very central to everything with all facilities available

Plussat: Very comfortable room and half board definately worth while. Food was very good. Good position close to the lake.

Plussat: non smoking, very clean, exellent food, brown labrador

Miinukset:

Plussat: The hotel looks good, rooms are very nice and comfortable.

Miinukset:

Plussat: Everything was fine: location, services, tasty and much food, swimming pool and saunas.

Miinukset: quite expensive

Plussat: Everything! Thank hotel tirolerhof very much!!!!

Miinukset: Nothing

Plussat: Henkilökunta oli erittäin ystävällistä ja kaikki oli kärjestety erinomaisesti. Saatiin todellista vastinetta rahoille!

Plussat: Palvelualtis henkilökunta. Laadukas ja tilava spa-osasto. Hyvä aamupala. Bussi- ja junapysäkki käytännössä vieressä. Huoneessa hyvä äänieritys. Pyörät pyynnöstä käytössä ja paljon aktiviteettimahdollisuuksia tarjolla. Summercardilla ilmaiset sisäänpääsyt ja kulkeminen alueella.

Miinukset: Alueen hoteilleilla ei tapana ilmastoida huoneita, joten ymmärrettävää, että sisällä oli kuuma nukkua, kun sattui muutama trooppinen päivä kohdalle. Jääkaappia ei huoneessa, tämä lähinnä lisämukavuus olisi. Ohikulkuliikennettä hotellin edessä, mikä kuitenkin oli ihan ok, kun tähän totuttiin.

Plussat: Breakfast was awesome, SPA area as well, the room was big, tidy and cozy. We really appreciated the bathrobes and towels for SPA. The staff were very friendly and helpful. Skibus is just in front of the hotel, so you get in no-time to the ski-lifts.

Miinukset: The outside pool was too cold. Inside the room, the toilet was separate from the bathroom, without at least a sink next to it. No room service. Sometimes the dinner had "too exotic" choices for the kids, so in a couple of evenings we had to eat elsewhere, which is not so nice, as there are no good restaurants nearby, but within at least 10-15 minutes walking distance.

Plussat: Room was very clean and the bed very comfortable, great shower, lovely view of the mountains when laying in bed and very much liked the style of the new bathroom. Breakfast was lovely and had a wide choice of both food and drink. Spa was very nice, very clean and lots to consider. Pool was fun especially being able to swim outside Youth Room was a real bonus and made my stay with my son that extra bit more fun.

Miinukset: Dinner - the options were too limited for my nine year old son. The location means you need to get the bus or drive to the nearest ski-slop but we were aware of that prior to booking of course.

Plussat: This is a very well run hotel with mostly friendly staff (one or two are a bit rude) The indoor / outdoor pool is amazing. Free bus to ski resorts are good and directly outside the hotel. 3 o'clock soup and cake goes down a treat

Miinukset: could have been a bit more helpful with collecting and dropping of rental skis, in Seefeld they provided a free service for that. Plus some of the waitresses can be a bit grumpy..

Plussat: Todella erinomainen palvelu, vieraiden huomiointiin oli selkeästi panostettu. Erityisesti hotellin tarjoama Sommerkarte tarjosi hienon lisäarvon, koska syyskuussa pystyimme maksutta käyttämään maksutta ja rajoituksetta Zell an Seen eri palveluita (hissit, kabiini jopa Kaprunille, järviristeily jne.) Päivittäin klo 7-20 avoinna oleva spa oli kiva lisä, aamun sai aloittaa ulkona ta sisällä sijaitsevassa pienessä uima-altaassa.

Plussat: Fantastic first stay at this beautiful hotel! We are seasoned travellers to Zell am See and thoroughly enjoyed our stay at this wonderful home away from home! Excellent location, just a 20 min walk to the slopes- bus to slopes from outside hotel if needed. The staff were so friendly, so warm and very professional. The room was spotlessly clean and furnished beautifully. The spa area was just gorgeous, wonderful facilities. The food was incredible! Our family had such an amazing time during our stay here, we will definitely be back next year! 5 star experience!

Plussat: Services at reception. Especially very kind desk girl Hanna whi saved Our lives organizing delivery our los luggage. Absolutly extraordinary kindnes and Help.

Plussat: Well equipped hotel with good location 2 min drive from ski-lift Areit-Express. Hotel is very good option for families with kids. Friendly and helpful personel. Quiet, comfortable and spacious rooms. Big free parking lot next to the hotel. Skibus stop directly at the hotel entrance. Very good and spacious spa-area with variety of the facilities, incl. outdoor swimming pool with mountain view.

Plussat: Good location, beautiful views of the mountains, perfect cuisine (respect to the chef), very kind staff. SKI bus at the door, only 2 stops to the Schmitten Areit lift. The SKI pass is available at the hotel. Wonderful indoor-outdoor pool with saunas and spa.

Miinukset: nothing

Plussat: Luxurious, fabulous SPA , friendly, big rooms

Miinukset: Not the case

Plussat: This a really nice hotel got only one weakness: meals offer is poor and not suitable for a 4 star hotel. To be honest, we're disappointed of the cuisine quality.

Plussat: The staff treatment was execellent and very helpfull.the hotel is very clean and nice.

Miinukset: No

Plussat: the barman the hospitalety the spa and the considaration of the managemant due the snow storm on the way they reduce one day !!

Miinukset: the intertaiment at the evening was boring un my way

Plussat: good location, interesting evening programmes, friendly service, exellent room foor internet and games....

Miinukset: absence of shower caps in the rooms, absence of Russian TV chanles and speaking Russian service

Plussat: the size of the room&cleanliness, the sighte of the hotle&location the staffe of the hotel is very friendly and very helpfull

Miinukset: non

Plussat: everything, 5 star hotel, with 5 star spa & gym, frindley staff

Miinukset: NO mini bar in the room

Plussat: We were adults of three we had two rooms 100 and 101 very pleased with the rooms I couldn’t hear any music but my son nexr door could, we had a lovely bath with a shower the beds are comfortable,

Miinukset: They never restocked the tea, coffee and sugar in the room, also there is no water on arrival, the pillows are not very good

Plussat: Great service. Nice location very central. Big rooms.

Plussat: Hotel staff were all extremely friendly and exceptionally helpful. Bed very comfortable, room warm and very clean. Location excellent for skiing. Thermal suite very good, enjoyed using it after a day on the slopes. We were very happy staying here.

Miinukset: Shower occasionally varied temperature but it wasn't a major problem for us as there was always hot water.

Plussat: Great friendly staff. Great location in Zell am See. Nice room.

Miinukset: Nothing.

Plussat: Great location, friendly but overworked staff.

Miinukset: Lots of little things. Three mornings in row had to prepare own breakfast table at later sitting (9.30). Insufficient staff to cater to breakfast room. Earlier tables not cleared. Eggs and bacon buffet empty, needed constant requesting. Bread / croissants not fresh daily. 2nd room of two in annex building not mentioned in confirmation. Had to walk outside to get to breakfast or go through underground spa area. Annex building’s rooms (apts) not cleaned daily. No elevator to annex building room. Had to walk up and down three and four flights of stairs daily and with suitcases. Assistance offered by teenage female in waitress uniform - ungentlemanly to accept. Annex bedroom apt had only one bed and two pull out couches, so no real bed for second guest.

Plussat: Location very friendly staff spa area Atmosphere

Miinukset: Cleaning... e.g we had an old cup of coffee standing in our room for 5 days. Didn’t change sheets in 7 days. Had 1 double room and 1 apartment. Double room never vacuumed (at least not that you noticed, had the same dirt next to my bed the whole Week). Charges 85 euro for cleaning an apartment but didn’t make the beds during the week, got new towels 1 time. Not sure if the apartment was some kind of self household but if it was I never asked for it or got that when booking (made a reservation for 5 at a hotel, not expecting 3/5 of the family to live under less comfort) All tho the staff is very friendly, the level of service is not really up to point. Asked if we could sit in the restaurant with a computer and do some work during the day when the restaurant was closed but that wasn’t allowed since the tables were set. Breakfast opens at 7.30 meaning you can’t be in the slopes when lifts open at 8 or book the early bird ski lessons that start 8.20 at the glacier.

Plussat: Keskeinen sijainti Iso ja tilava huoneisto Jämäkkä sänky Hyvä aamupala

Miinukset: Koko viiden yön majoituksen aikana pyyhkeitä ja lakanoita ei vaihdettu - ei kuulemma kuulunut hintaan. Kuitenkin majapaikka veloitti 65 euron siivousmaksun.

Plussat: Friendly hotel, well located, the food at a good standard, breakfast needed improvement.

Miinukset: A small parking space, vehicles could be hurt because of overcrowding.

Plussat: location + free internet + staff

Miinukset: No lift to the 3rd floor + no AC + very basic breakfast (limited)

Plussat: location

Miinukset: no fridge, no AC, no tea/coffee machine

Plussat: Staff always smiling ! and helpful

Miinukset: No air-condition

Plussat: The staff of Hotel Feinschmeck is very friendly and rooms are very comfortable. The wellness area is luxurious and I spent there for two hours enjoying and relaxing.

Plussat: Friendly waiters and reception staff. Great half board deal with table reserved for dinner in their lovely restaurant all evening so had flexibility of timing to eat.

Miinukset:

Plussat: Location, and Reception's friendly

Miinukset: Sometime if there are party late at the club next door from my room on 2nd floor can hear it.

Plussat: Location was excellant for ski lifts, buses, trains, shops, restaurants etc. Hotel room was very spacious and the bed was very comfortable!

Miinukset: There was a nasty blood stain on our sheets when we arrived.... although we told the manager and he was very apologetic and looked embaressed so guess it was just one of those genuine mistakes!

Plussat: The apartment rooms were newly decorated. Everything was great.

Miinukset:

Plussat: The staff was very helpful and spoke fluent English. The room was spacious and comfortable, the breakfast fresh and suprisingly rich. We really liked this small town and the local restaurant nearby (Rissenhoff).

Miinukset:

Plussat: Village attractive, lots of restaurants. Access to skiing easy from our Hotel

Miinukset: Needed to bookrestaurants in advance and will do that next time.

Plussat: Very friendly and professional staff

Plussat: Aamiainen oli todella kattava, kaikkea oli tarjolla kuoharista lähtien.

Miinukset: Lähellä oleva kirkko herätti aamulla aina klo 7:00

Plussat: Great location, close to the ski lifts. Love the spa and staff very friendly. Fab ski holiday.

Miinukset: Would be great if there was a gym, but not an essential.

Plussat: Warm welcoming , helpful specially Mrs Anita, Mr Alex from the reception , Mr Adrian from the restaurant.

Miinukset: Variety of the dinner selections was bit poor deserts too. Breakfast selection was just great

Plussat: Great Central location. Clean rooms. Bit noisy being so close to the main road.

Miinukset: Pool was a bit cold for my liking but didn't seem to bother the kids.

Plussat: I liked all the ideas of the hotel, if better exicuted, Id consider this hotel the best Id have been to. offering such an array to relax made it a casual spa.

Miinukset: couldn't get me a massage even though it was a highlight in advertising. the bathroom was of poor design and the responsiveness of the staff was very mediocre. Not terrible, but nothing was great.

Plussat: Sijainti loistava henkilökunta osaavaa ja mukavaa. Parvekkeeliset huoneet ovat mukavia

Miinukset: Ilmastointia ei ollut ja jos huone on pääkadullepäin liikenteen meteli on kova

Plussat: Stayed in hotel 2nd to 6th March 2020. All staff, facilities were excellent. Close to ski lifts and town centre. Would definitely stay here again

Miinukset: Nothing.

Plussat: Uima-allasalue, sijainti, parveke.

Miinukset: Wifiin kirjautuminen oli turhan monimutkainen ja toimi kehnosti. Ilmastointilaite puuttui. Aamiaisella ei saanut puuroa. Hotellin eteen ei voinut pysäköidä check-in:n ajaksi, koska siinä oli muita autoja.

Plussat: the location of the hotel is perfect..

Plussat: Very nice. Nice staff. Very warm!

Plussat: Clean and of good quality, but with some very odd 'quirks' - see below.

Miinukset: The hotel is slightly unusual in that a SUBSTANTIAL ADDITIONAL charge is added to the booking cost for 'final cleaning' for a suite - EVEN for one night.This however only becomes clear AFTER the booking process is completed (UNLESS you read RIGHT TO THE END of the booking information). While the hotel is attractive and clean - everything seems to cost extra. There is even a note in the kitchen area saying that using it may incur an EXTRA charge! This is sad because it is an attractive hotel and would in other circumstances be a wonderful place to stay.

Miinukset: one of the hotel staff an old lady was very unprofessional and on the last day we were asked to check out at 10 in the morning. i dont understand this is the first hotel which the check out is at 10 and we were not informed on check in.

Plussat: Near the train station. Very good facilities in nice environment. Good for couple and family.

Miinukset: Rate is more reasonable if breakfast is included.

Miinukset: Ei ilmastointia, joten kesäaikana todella kuuma. Huoneen ikkunat kadulle, kova meteli aamuyöhön saakka, eikä ikkunoita voinut pitää auki.

Plussat: Erittäin ystävällinen ja avulias henkilökunta, viehättävä itävaltalaistyylinen hotelli, ja upea sauna/kylpyläosasto.

Plussat: Very good lounge/sitting area .Also the Wellness area was of a very high standard .

Miinukset: The indoor pool in winter has a plastic cover which drips from condensation .In summer this is probably fine .

Plussat: Location - free wireless internet in the lobby - breakfast was good.

Miinukset: No air cond. And when open the window it's very noisy.

Plussat: the location is very nice and the staff was lovely

Miinukset: not applicable

Plussat: location was good was

Miinukset: nothing

Plussat: Very helpful with our 3 month old baby

Miinukset: The hotel room was extremley hot and we were unable to turn the heating down !!

Plussat: Personnel was amazingly kind and helpful. Location is good, close to the lift and ski school for kids.

Miinukset: Wi-Fi internet connection is weak and frequently interrupting. Too intense and bright light in the bathroom, especially at night. There should be a night option.

Plussat: Good location Very good staff Very good food

Miinukset: Poor showers Luke warm water at best Wi-fi is terrible service

Plussat: Food was good, lots to choose from and good quality. The restaurant staff were also very warm and hospitable. The hotel is extremely close to the ski lift, excellent if you’re with young children having to carry skis etc

Miinukset: The Wi-Fi was poor which was disappointing, we also experienced intermittent hot water issues. Both of these were raised to the people at reception but to no avail...the hot / cold water and lack of Wi-Fi persisted for the whole 4 days we were there.

Plussat: Great location - close to the areit lift and a bus station. Helpful and friendly staff - we arrived at 10.30 and luckily the room was already prepared for us.

Miinukset: The only downside was a cafe right under our room (2220) window with quite a loud music and crowds outside, that however stopped at 12 sharp. AFAIK, we had to get another room, but as we had arrived earlier this was the only available

Plussat: Great location and close to Areit express.

Miinukset: Not family friendly and with three kids were clearly not the target group and no entertainment for the kids available. Getting access to hotel swimming pool was 15 Euros per person! Breakfast was a disappointment.

Plussat: Nice, comfortable, clean room, good breakfast facilities, and a nice wellness area. A 5 min walk to the nearest gondola, “Areit Express”

Plussat: The hotel rooms were very specious, clean and well furnished. The hotel had very good facilities and the buffet breakfast was very rich. The hotel provided Zell am see/Kaprun card for free which included discounts and free access to many sights.

Plussat: Great hotel , with great welcoming and friendly staff , comfortable rooms with great services and facilities , with an amazing view

Plussat: It's good for family , thay have kids activety , thay have a garden , thay have free internet service in the puplic aria , and every mornnig thay give you a paper for weather temp for 3 days and the trip thay have ,thay give you a geust discount card .

Miinukset: the hotel is near the cherch around 25 meter and every 15 minut from 8 oclock until 20 oclock in the night belling , too nosiy ,I can't sleep my room was in road view in 4 floor ,thay have elevator for 3rd floor only and i must take the stears up to 4rth floor, the toalit is in the small size , some time in the morning i can't finsh my shower coz the water become verey weake.

Plussat: Aamiainen herkullinen ja valikoima laaja. Kylpylä kiva, vaikka sauna olikin unisex. Rinteisiin vievälle bussipysäkille lyhyt matka. Huone oli iso ja siisti sekä maisemat ihanat.

Plussat: Fantastic hotel on very good location, i mean sauna, Jacuzzi in room...price was very affordable for what you get. Personal is fantastic, food is fantastic...a lot of options for breakfast and super options for lunch/dinner. As motorcycle rider location was on perfect spot to catch up best roads in Austria. Would highly recommend this hotel to all moto riders.

Plussat: Excellent breakfast, very tasty and good variety. Room's were lovely and spacious and kept very clean by staff. Hotel staff were very pleasant and accommodating. They were great in the evenings when we needed a taxi called and we sipped drinks as we waited!

Miinukset: Room was very warm in the morning, the temperature was very high but nothing opening a window couldn't fix!

Plussat: Good Facility. Location is very suitable.

Miinukset: N/A

Plussat: Big room with balcony ant the view. Comfortable bed. Shower and bath. Small but ok sauna and pool. Perfect stay with family for 4 nights.

Miinukset: The same breakfast:)

Plussat: Extremely friendly staff! They enjoy making the best time for their guests. Deluxe room has plenty of space with a sofa in an adjecent space. Kingsize bed is huge and bathroom is very clean with all the needs. Youll get a pair of bathrobes in your room for the wellness area. Swimming pool is nice and warm and has a greek ambiance, romantic but not so big. Several saunas in another room and plenty of lounge areas. In 2 minutes youre in Zell am See and 6-8 min in Zell am See Sud. Finally, breakfast is fantastic a lot of options. We stayed one night.

Plussat: Very good food, excellent friendly and nice staff

Plussat: Everything Moreover, I would like to thank Katia and Almadina for their effort to make our stay fantastic

Miinukset: Nothing

Plussat: Everything perfect location great friendly comfortable hotel fantastic food good friendly owner only to pleased to help we were at this hotel 3 years ago and loved it so much we went back !! And we were not disappointed ever little detail was to detail . We will be back !!

Miinukset: Clean fresh and staff were exceptionally helpful and friendly

Plussat: All the confratulations go to George - wonderful waiter, made our dinners very pleasant. NYE dinner was memorable, food very good.

Miinukset: I didn’t like Zell am See’s skiing opportunities - very limited number of pistes. Although not hotel’s responsibility.

Plussat: Location, plauground, and feeling of the beauty of Alpines towns. Family friendly atmosphere.

Miinukset: Lack of coffee and tee in the rooms.

Plussat: Every thing was perfect

Miinukset: Nothing

Plussat: The outdoor pool was great and especially after skiing it was all we needed. The rooms are also comfortable and have a great view even if we went for the budget option. It was also great to have a free apres ski snack. Breakfast was good.

Miinukset: No kettle in the room and in the lounge area. It could easily be added and wouldn’t cost anything to the hotel. The dinner was a bit inconvenient as it only had a buffet option - an a la carte option would have been more convenient for use

Plussat: Popular with families. Friendly hotel Good size room Lovely pool & leisure area Clean & tidy Comfy beds

Miinukset: Buffet every night was too much Bathrobes & slippers were extra. No help with luggage No towel rails in bathroom No bath Towels were very small & a bit hard

Plussat: The staff were exceptional - nothing was too much for them!

Miinukset: Nothing

Plussat: The room we were staying was new and modern. Good facilities and free parking nearby.

Miinukset: Ski gear rental at hotel was out of date, the guy in ski rental room totally can not speak and understand english. Breakfast-dinner spread and quality good but could be better.

Plussat: The new part of the hotel, pool and spa are beautiful. The staff was nice and helpful and food was good.

Miinukset: The old part of the hotel and the associated building across the street where we were located is ok and clean, but definitely not 4 stars and therefore overpriced. A really basic 3 stars.

Plussat: Friendly staff, very nice and clean hotel. Nice spa area and gym. Loved that they had ski rent in the hotel and also sold the ski passes - so didn't need to go somewhere to get them. Food was nice too.

Plussat: Staff is very good

Miinukset: Room sound isolation

Plussat: Super staff!

Miinukset: Everything was just great, nothing negative, will back for sure!!

Miinukset: Way overpriced for what it has to offer 4. Stars should be more 2 to 3

Plussat: Aamiaisella mehustin oli kiva. Kylpylän puolella useita saunoja.

Miinukset: Hotellin tyynyt liian isoja ja liian pehmeitä. 3 ruokalajin illallinen oli kohtuu kallis. Kylpylän puolella ei ollut uima-allasta.

Plussat: Very good location basically on the ski slope. Very friendly and helpful staff. Delicious breakfast and dinner. Pleasant wellness. Cleanliness.

Miinukset: I missed a coffee maker or eletric kettle in the room. The wall of the bed carried an unpleasant hum for most of the day.

Miinukset: More vegan options at breakfast and something for dinner

Plussat: Close to the ski-pistes Great brrakfast buffet

Miinukset: Dated (but ok) furniture in room

Plussat: Personal was nice and the apartment was kept clean.

Miinukset: Expensive for the comfort and experience: very small apartment, all the windows oriented to the main street, probably was situated over a cleaning room, becouse is was a permanent noise, like a washing machine functioning all the time... For an extra child they asked 65 euro/ day...

Plussat: I'd like very much visits at spa center...wonderful facilities for relax.

Plussat: hotel's location

Miinukset: small rooms (at least the one we had), bad sewage smell, parking place in front of out windows

Plussat: The staffs were really helpful and friendly

Plussat: Viihtyisä, laskettelua ajatellen erinomaisesti sijoittuva hotelli. Hyvä ruoka ja palvelu sekä viihtyisä saunaosasto

Plussat: only parking your car can be problematic

Plussat: Moderni sisustus, hieno saunaosasto, sijainti aivan rannassa, todella hyvä aamiainen ja upeat näköalat omalta parvekkeelta!

Miinukset: Respan täti vähän turhan tomera. Autopaikat kortilla.

Plussat: My room like must of the other ones in the hotel had a grand view of the lake and also a balcony which would be great to watch the sunset on the mountain from in the summer instead of lying on the bed!!!

Miinukset: If I was being pedantic. No swimming pool in the Wellness centre!! Ski room a bit tucked away for ease of access!

Plussat: The hotel is delightful. It is traditionally well decorated.. The breakfast provided ample choice.

Plussat: The spa area is a wonderful treat after skiing. Lounge area lovely, warm and inviting. Room clean and quiet. Staff helpful and friendly. Just up the hill from major ski lift. Short walk to the lake and town. Wonderful.

Miinukset: No tea/coffee facilities in the room - I missed my morning cuppa. Breakfast and dinner were, in our opinion, too pricey by comparison to local offerings, which was a shame.

Plussat: Ystävällinen ja avulias henkilökunta. Rauhallinen sijainti ja hiljaiset huoneet.

Miinukset: Ei moitittavaa.

Plussat: Staff were very pleasant and helpful

Miinukset: Although clean, It needs an update/refurb, as very dated

Plussat: Runsas aamiainen. Siisti ja rauhallinen hotelli. Kävelymatkan päässä keskustasta.

Miinukset: Tallelokero ei toiminut ja viinikellari kiinni. Huoneen luovutus jo klo10.

Plussat: Hotelli oli kokonaisuudessaan erittäin siisti. Henkilökunta tosi ystävällistä. Parkkipaikka ja parveke plussaa ja sijainti kaupunkiin nähden tosi hyvä. Rauhallinen paikka. Huoneessa kävimme vain yöpymässä joten meille tämä sopi.

Miinukset: Huoneesa oli tosi huono ilmanvaihto. Patja, tyyny ja peitto hiostavia. Äänieristykset hiukan puutteelliset. Ulkopuolelta ja käytävästä ei kuulunut ääniä mutta muista huoneista kyllä. Aamupala ei vastannut neljän tähden hotellin aamupalaa oikein miltään osin. Kahvi suomalaiseen makuun aika pahaa.

Plussat: Vanhanaikaista charmia, ikkuna metsään päin oli kesällä rauhallinen, sauna kiva sadepäivinä, ilmainen pysäköinti, hyvä sijainti suhteessa vanhaan kaupunkiin

Miinukset: Huonot tyynyt ja patja

Plussat: Sijainti ja huoneen. Kono

Miinukset: Aika on ajanut hotellin ohi, paljon yleisiä tiloja joita ei voi hyödyntää. Ilmastointi kehno. Saunaosasto iso ja epäkäytännöllinen.

Plussat: We stopped at Zell am See on our way to Graz for just 1 night. We got an upgrade to a room with lake view. The hotel room was spacious and clean, the bathroom spotless clean. The breakfast was very good, with a good selection of cheeses, cold cuts, eggs, breads and lots more to choose from. Would love to go back to enjoy the sauna and pool, and to visit the town and lake, it seemed like a very nice place to spend a few days.

Miinukset: All was good.

Plussat: staff were great to deal with.very helpfull.

Plussat: Traditional Austrian. Welcoming. Very helpful. Spacious and tranquil. Would recommend it.

Miinukset: We liked everything

Plussat: Hyvä aamupala. Ystävällinen henkilökunta.ilmainen parkki.

Plussat: Henkilökunnan ystävällisyys, viihtyisyys, siisteys, kaunis ympäristö. Saimme apua aina tarvitessamme ja hyvät polkupyörät maksutta käyttöömme. Saunaosasto oli kiva.

Miinukset: Kaikki oli hienosti.

Plussat: hotel's tranquillity, position - closeness to city and mountain facilities, hotel's room - large and confortable with interesting decorations, staff kindness

Miinukset: no

Plussat: nice room with two doors between bedroom and hallway

Plussat: Warm welcome, large room with balcony, mini bar, adequate bathroom, good breakfast with eggs cooked to order. Plenty of free parking. Nice cafe terrace. House wines quite acceptable but limited choice.

Miinukset: Poorly furnished room, only one balcony chair which had to be brought in to use at the table/desk (which had no chair), Hot water was brown,.Evening meal service a bit haphazard. Long winded multi courses of tiny portions some better than other. A quality three course meal would be better than a mediocre six course one. Some staff very hapy and welcoming whilst others very dour and sullen. Overall too many package tourists. Ghastly musical dinner one evening with non musical soloist on some sort of electronic synthesizer - think they found him at the end of a UK pier in 1965.

Plussat: The quality of the food and the friendliness of the staff. General atmosphere was relaxed and welcoming.

Miinukset: Use of hotel by British tour companies meant that hotel was filled with predominately English guests - did not feel as if one was "abroad"

Plussat: Good breakfast and quiet yet convenient location for town.

Miinukset: This hotel is not designed for the individual travellers. It is instead set up for the english speaking package tour only. This means that you have no feel of staying in the real Austria.

Plussat: Friendly and co-operative staff

Miinukset: Subdued lighting in rooms

Plussat: The food was very good and the pool and spa were good and in general the reception staff were very helpful and happy.

Miinukset: The decor was rather tired and could do with being refurbished, some of the furniture was badly scratched some The lighting in the dining area and bar was very depressing there was no atmosphere at all it made you feel that you wanted to fall asleep. The staff were talking about going on holiday all the time and that the hotel was closing in two weeks which made you feel as you were in the way.

Plussat: Relaxed friendly hotel.good food.Staff excellent.

Miinukset:

Plussat: The bar and the restuarant were very relaxing with friendly staff. The food and variance of the menu was excellent. A very relaxing stay.

Miinukset: Charging for afternoon tea seemed petty.

Plussat: Central location, underground parking, on pedestrian precint in the old part of tne town

Miinukset:

Plussat: Keskeinen sijainti mahdollistaa monipuolisten päiväretkien tekemisen eri suuntiin. Puolihoito varmistaa luksus-tunnelman esim. raskaan vaelluksen jölkeen.

Miinukset: Ei

Plussat: The property is away from noise and is a bit isolated, which we love! We stayed in the double room with balcony - the view on the lake and mountains was spectacular! The room itself looks much nicer than in the pictures and is very cozy, it was convenient there was kettle and tea supplies. The breakfast location (in another building) also had an amazing view, the breakfast itself was very good, and the staff for breakfast were very nice! While one did have to go to another building for sauna & hammam, it was very good to have it - we attended it 2 times, it was nice you could stay there and relax (no need to reserve it, they said they start heating it at 4 till 7pm). We also had to check-in late due to our flight, and our request was accommodated and there was someone there to give us the keys. We also managed to reserve a dinner at their restaurant (on a thursday)- it was not bus, the food was high class and very tasty, plus they had a special price for a 3-course menu for guests. Also, lots of space for parking, and on the ground/-1 floor there was a place to store ski equipment. If you are by car, it's very quick to get both to Zell am zee and Kaprun.

Miinukset: Overall, it was a lovely experience! There were a few things we wish they were a bit better (but not something we particularly didnt like): the staff member who checked us in didn't really give us enough required info about the property (e.g. didnt mention anything about sauna, where to store the ski, etc.). Next day, we asked another staff member at breakfast where to go for sauna, and they showed us a building; when in the evening we were heading there, another staff member saw us and told us that today actually they warmed up the sauna in another building (not the one we were heading to) - so there wasnt enough clear info proactively provided about which building to go for sauna. Also, since we had to go from another building, one of the sauna places (in the same building as breakfast) didnt really seem to have a place of where to leave the clothes and shoes but we still managed.

Plussat: Erittäin avulias ja ystävällinen henkilökunta. Upea maisema.

Plussat: The hotel itself is just amazing. The view is wonderful, and the room is extremely clean and cozy. The breakfast was also good and beautifully prepared. It's also rare to have a fridge in the room so I appreciated that a lot. In a nutshell it was a perfect place for relaxation and retreat.

Miinukset: First point is nothing to blame the hotel for, but it's really not easy to get there without a car, the closest public bus is about 2 km away, this was especially hard with luggage and snowy street (although the walk was still fun). But the bus apps/schedules were pretty misleading, probably because of the holidays, but how else can you plan a trip? It was annoying at the beginning. Another thing that I'd really wished was there, a kettle.. It would have really helped in the cold season to have one in the room.

Plussat: Breakfast was very good. The room was good.The hotel was very nice.

Miinukset: The reception was cold. Not interested.

Plussat: Excellent dinner in hotel restaurant although a little pricey. Wonderful breakfast.

Miinukset: The lone waiter at dinner was overwhelmed with guests - hence the wait time was extensive.

Plussat: I stayed at the new building and it is very beautifully made. Nice room and sharp architecture.

Miinukset: It can be a little bit difficult to get there by bus.

Plussat: Brand new room and facilities in the Panorama building. Amazing sauna and steam room

Miinukset: Nothing

Plussat: We liked everything. We received an upgrade. The breakfast was very good. The restaurant was also excellent. Very nice location.

Plussat: Hotellilla oli oma rantakaistale (tien toisella puolella pienen kävelymatkan päässä). Korkeatasoinen ravintola (varaus ehdottomasti oltava - me emme saaneet pöytää samalle illalle). Aamiaisella oli hyvä palvelu.

Miinukset: Vastaanotto oli tympeä ja huone lievä pettymys (sisustus lähinnä puuta ja vanhahtavaa). Alakerran keittiöstä (ilmeisesti) kuului äänet liian hyvin huoneeseemme (mm.kellon kilkatus tasaisin väliajoin). Emme saaneet ravintolasta pöytää, eikä hotellin lähellä ollut mitään muita ravintoloita kävelyetäisyydellä.

Plussat: Air conditioning would have been great!

Plussat: Great location as it’s only a couple of minutes walk to the ski lifts. Also centrally located in the town. Staff were fantastic. All the staff have a very dry sense of humour which we found hilarious.

Miinukset: Nothing

Plussat: The location is excellent. The breakfast was really good. And our room was lovely. Ideal for a skiing break.

Miinukset: The hotel was very noisy in the evenings as it was located above a bar.

Plussat: Nice room with a Big bathroom, perfekt aften a Day on skies.

Plussat: The room was a very nice size, comfortable with a lovely view from our balcony onto the slopes! Breakfast each morning offered a variety of foods to choose from which all tasted delicious. The staff were so welcoming and helpful. Would really recommend and would definitely come back!

Plussat: Cuisine

Miinukset: Car parking policies

Plussat: In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine.

Miinukset: We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get

Plussat: The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See

Miinukset: We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like

Plussat: Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.

Plussat: Conveniently located in town near the lake.

Miinukset: It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.

Plussat: The location was great and the staff were all helpful and friendly. The room was spacious and well furnished

Miinukset: Would have liked tea and coffee making facilities

Plussat: The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere.

Miinukset: The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.

Plussat: Central location. Friendly staff. Big and clean room and bathroom. Brilliant breakfast.

Miinukset: A sauna was sometime crowded.

Plussat: Rauhallinen sijainti ja hyvät huoneet.

Miinukset: Ei mitään moitittavaa

Plussat: Sijainti, pysäköinti, aamupala, henkilökunta

Miinukset: The skiroom at the hotel closes at 20.00, so if you come back later then this, or if it may be a small risk of you do so - make sure you have a pair of shoes in your hotelroom. You will not get in the skiroom and you will need to store the skies and boots in your hotelroom. We were told this was because of some security issues, but we cant really se how - the skiroom was locked with the same system as the hotelrooms.. they just chooses to stop everyone from entering after 20.00. Never been seen before, and we dont get it

Miinukset: Door on bathroom was terrible. Can not close it. It is slide door.

Plussat: The hotel has a an excellent location and the rooms are new, clean and big enough. The communication with the staff was excellent and willing to assist us with everything we would ask from them.

Miinukset: Even if the hotel accepted to add another person to the reservation, it seemed it has been a lack of communication between the reception and the hotel staff, with the result that the room was not prepared accordingly for the extra person.

Plussat: Upean ystävällinen henkilökunta, hinta/laatu erinomainen, pysäköintihalli, hiljaiset huoneet, sijainti kävelykadun tuntumassa, todella runsas aamupala.

Plussat: Siisti, aamiainen hyvä, myös gluteenitonta leipää, sijainti erinomainen

Plussat: Wonderful hotel! Room was large and the bathrom is large and sparkling; very modern: there is a shower and a tub; a towel warmer and the tiled floor is heated: staff very friendly; hotel in center of town; just a few steps to the lake: shopping and trainstation:

Plussat: friendly staff and great location

Plussat: Location, balcony, Rooms arrangement

Miinukset: there is no laundry in the hotel and no washing machine we can use to wash clothes moreover the laundry is soooooooo far from the Hotel & it was closed in the first four days we were in trouble

Plussat: Great value for money. Excellent food in restaurant. Located in centre of town. Staff really friendly and helpful. Free parking

Plussat: Viihtyisä hotelli aivan Zell am Seen ytimessä. Lukollinen autotalli hotellin yhteydessä maan alla, ei maksanut mitään. Hyvä aamupala ja puolihoidon hinta 10€ vastaa hyvin päivällisen laatua.

Miinukset: Ei nettikonetta asiakkaiden käytössä.

Plussat: The most beutifull is the friendly staff and I would like to thank specially Katharina & Eva at the receiption for their assistance and valuable informations which help us to enjoy every day at that beuitful City .Also , the responsible lady at the dinning room who give us a great feeling to be at our home.

Miinukset: We suggest that the room should contain a mini bar.

Plussat: The clean bright decor or the room, parking, central location and balcony.

Miinukset:

Plussat: Location

Miinukset: you need to get a coin from the reception to get out of the parking

Plussat: viihtyisä , mukava perhehotelli

Miinukset: ei, vastasi ennakkoodotuksia

Plussat: very pleasent staff; extremely tasty food

Miinukset: 1- the fact that if you want to go out of parking area you need to go to the hotel reception to take a coin for activation of exit rump; 2- dirty carpet

Plussat: This is a great hotel right in the centre of Zell am See. We stayed on a B&B basis and the breakfasts are excellent. We also had an evening meal in the adjacent Inn and the food was great here too. If you are looking for a clean, well run hotel which is in a great location and great value for money then this is the place to stay.

Miinukset: Nothing - the only improvement which could be made was tea and coffee making facilities in the room - however this wouldn't detract me from staying here again

Plussat: Location is excellent, just 5 minutes walk from the cabins. Good breakfast, helpful staff, also the sauna is good addition. The hotel is in the "downtown" :)

Miinukset: Room was really tiny for 5. It was difficult to dry the clothes. Reaching the third floor without elevator and with a lot of luggage is not an easy challenge. Have to pay extra for the parking.

Plussat: Loved this place!

Plussat: Central location.

Miinukset: Single mattresses on the double bed.

Plussat: Very nice staff members, very welcoming and friendly...

Plussat: All the staff were friendly and welcoming. Our room, though a little small, was clean and cosy. Breakfast was very nice, fresh and tasty

Plussat: Nice, friendly and helpful staff.

Miinukset: Our room was 102 - first floor on the corner of the street. The room was small and basically in the street, bus-window high. The room was quiet - however the price was to high! We would give the hotel another chance, but not in room 102.

Plussat: Fantastic breakfest, perfect location, walking distance (in skiboots) to lift and skibus station

Miinukset: ei omaa ravintolaa,ainoastaan aamiainen,ei toki ongelmaa kun ravintoloita riittävästi

Plussat: Hotel was basic but clean and friendly. Currently no lift, which would have been good at the end of a tiring day. (I understand the facility is to be completely upgraded very soon). Great idea as this will take full advantage of the great central location. Staff friendly and helpful.

Miinukset: No real complaints other than lack of lift.

Plussat: The weather

Miinukset: The town is a bit crowded when we were there. It has only one main street and is crowded most of the time. Not my type of place for relaxation.. Also, the hotel management were not cooperative when I had to leave one day earlier due to a family emergency (I booked 2 rooms for three nights). They decided to charge me full price for both rooms. Usually decent hotels can work something out to make your stay a pleasant one, especially when the rooms can be rented easily to other tourists.

Plussat: Everything , must bring bathers and try out the sauna and spa, what an experience in a town full of snow

Miinukset: Nothing

Plussat: Lovely traditional building. Sometimes the food was delicious . The pool was an indoor outdoor swimming through type. More good for your back and chatting in than lengths. The hotel was well positioned in the town.

Plussat: Very friendly staff and great bar and breakfast

Plussat: Niin vastaanoton kuin ravintolankin henkilökunta aivan huippuammattilaisia. Aamiainen varmaan yksi parhaista mitä olen koskaan syönyt! Ensimmäinen kerta kun tuolla yövyimme mutta taatusti ei viimeinen. Me tapaamme vielä.

Miinukset: Ei ollut mitään mistä en olisi pitänyt.

Plussat: Great hotel in a wonderful, quiet location in a beautiful city. The staff was very accommodating and helpful. Being able to use their bicycles for a bike ride around the lake was a special treat! We would definitely stay here again and highly recommend this hotel.

Miinukset: Service in the restaurant in the evenings was spotty. Otherwise, a perfect stay.

Plussat: The breakfast, hotel design and the location

Miinukset: the king bed was not Comforted. It consists of two parts !!!

Plussat: The hotelsin Zell am See is all most the same and no A/C so this hotel compeering with the others is good price and near to the leak and I like the free ticket which they offer me for the leak boat tour.

Miinukset: I don't like that there are no reception after 9:00pm in the hotel only security.

Plussat: Great hotel that provides excellent service and facilities in a central location. The Zell Am See card is also excellent value for money.

Miinukset: Nothing - apart from one incident at breakfast with a member of staff that was very rude to my girlfriend for no reason.

Plussat: Hotel well situated

Plussat: the location is ok. the food was excellent in the restaurant.

Miinukset: no room services. no in-room facilities. very small elivator. poor hotel services.

Plussat: Aamiainen oli hyvä, huone siisti, tilava ja mukava. Autopaikoitus- ja hiihtovälinetilat riittävät. Henkilökunta erittäin miellyttävää ja avuliasta.

Miinukset: Huoneen WC oli karusti varustettu

Plussat: Mukava hotelli jossa on kotoinen tunnelma. Huoneet olivat siistejä. Aamupala on riittävä. Jos tulee omalla autolla niin hotellissa on oma tilava parkkipaikka.

Plussat: no home service to pring the luguge to room when you coming first time and when you chick out

Miinukset:

Plussat: Peaceful spa. Small welcoming details - eg free tea in spa, tea-lights. Friendly staff. Efficient service.

Miinukset: One wall-light did not work.

Plussat:

Miinukset: no internet in the room!

Plussat: Great hotel, nice atmosphere and lovely spa-area. Nice and quiet. Wonderful garden. Nice that the swinning-pool was partly outside and partly inside. One Internet computer free to use. Great breakfast and personel.

Miinukset: Spa-area closes 20.00, too early.

Plussat: The inside and outside of the building was gorgeous. The garden and pool very picturesque. V. close to lake and views around Zell am See stunning.

Miinukset: