Zell am See hotellia

Plussat: Everything perfect location great friendly comfortable hotel fantastic food good friendly owner only to pleased to help we were at this hotel 3 years ago and loved it so much we went back !! And we were not disappointed ever little detail was to detail . We will be back !!

Miinukset: Clean fresh and staff were exceptionally helpful and friendly

Plussat: Beautiful and comfortable hotel with nice appartments and cosy atmosphere. Breakfasts were great. Perfect location (walking distance to ski lifts). The hotel staff was friendly. Warmly recommend to go there!

Plussat: We had a corner unit (junior suite) with a long balcony overlooking the green hills behind the hotel. Had a nice bathroom with large tub and a fantastic showerhead. Loved it! Klaus, one of the co-managers, provided us with a space heater because it was too cold in our room the first night and the heat had not been turned on in the hotel because it was still summer. He took the time to ask us the next day whether we were comfortable with the heater (nice touch). We asked to get on half-board at last minute when we checked in; and Christine, the other co-manager arranged to get us a nice table. Really appreciated that. Breakfast was delicious and dinner was always good. Very nice soft bathrobes. Good parking behind hotel.

Miinukset: Bed a little too firm for our tastes. Hotel didn't do laundry; but they directed us to a cleaners down the road--a little inconvenient. Missed not having fresh squeezed orange juice.

Plussat: Location, plauground, and feeling of the beauty of Alpines towns. Family friendly atmosphere.

Miinukset: Lack of coffee and tee in the rooms.

Plussat: Breakfast and variety of indoor activities for children. Free stroller renting Nice swimming pool for very small children

Miinukset: You can not play with your children in Kids club. You have to leave them alone with hotel staff. Lunch is pretty poor.

Plussat: Every thing was perfect. My kids really enjoyed every single minute

Miinukset: Nothing

Plussat: The facility and staff

Miinukset: Food options need a bit flexibility

Plussat: Excellent location and the use of the Summer pass was superb! Hotel facilities were set up for families

Miinukset: Lots of flies at meal times around the food.

Plussat: Most of things

Miinukset: The luandry service. In the luandry price card 5kg is cost 15 Euro. I gave 3 bags of luandry (total weight is 5 kg) They charged me 45 Euro. Because they calculated each bag 5kg while each bag is less than 2 kg.

Plussat: Perfect place for family with children. Friendly and professional staff. Located in very nice part of Zell am See.

Plussat: It was a children's hotel and they were the special guests by all the staff. Who talked and smiled to them however old . Telly impressed

Miinukset: I only needed one room and would like to have moved a room for another date so that the dad could have experienced the hotel and had time out with his son and partner.

Plussat: Very good for families with kids under 5 years. That is what they target and that is well done. Still, hotel is not so contemporary as it tries to promote itself. Children of 9 felt is was way too childish.

Miinukset: Room was old-fashioned (not as in the photos online), more like a 3 star hotel. Furniture more than boring. Bed was a total disaster, way too hard. Room gets a 5 out of 10. Rest was nice.

Plussat: Best property I’ve ever stayed in for service. Amazingly helpful and wonderful food for breakfast.

Plussat: - erittäin ystävällinen henkilökunta - erinomainen aamupalatarjoilu ja kananmunan sai haluamallaan tavalla tarjoiltuna pöytään - yöpymiseen sisältyi lippu, jolla pääsi hisseihin/busseihin ym. Kitzsteinhornin huipulle (norm. 49€) - viihtyisä parveke vuoristomaisemalla - hintansa arvoinen - auton sai ilmaiseksi parkkiin sisäpihalle

Plussat: I have spent a nice time in this hotel. A friendly family are managing Pension Hubertus Hotel and they made sure that we get the best service. The location is another positive thing about this hotel. It is near all shops and services.

Plussat: Everything Zell am see card availability Location Charming place

Miinukset: Nothing at all

Plussat: Mukava ilmapiiri ja ystävällinen henkilökunta. Siisti, uudistettu kylpyhuone.Todella rauhallinen. Kaapelihissi nurkan takana. Erittäin hyvä aamiainen.

Miinukset: Huoneen ahtaus häiritsi hieman

Plussat: Our hosts are so helpful and kind.

Miinukset: Nothing

Plussat: kitchen with refrigerator in the first floor, summer card, kind service, good breakfast with host's heart. Good view in the room.

Miinukset: no refrigerator in room

Plussat: We were welcomed with warmth and kindness when we stayed here for one night before heading up the Grossglockner with our two cars on a road trip through the the Alps. A restaurant was recommended for an evening meal which didn’t disappoint and was one of the best meals of our holiday. While we were out it began to rain lightly and we arrived back at the hotel to find that they had kindly covered our convertible car with plastic sheeting. Breakfast was a superb spread and beautifully prepared. It is a family run hotel and their hospitality was second to none.

Plussat: Great location and the accommodation gave you access to the Zell Am See Summer Card. This is GREAT VALUE! You are able to use almost all gondola and lifts for free as well as free access to local public buses and other activities around the lake.

Plussat: Owners very helpful and friendly. Lovely breakfast. Nice room with modern bathroom. No air conditioning but this is a resort geared to skiing.

Plussat: Very friendly owners and staff, great breakfast. Quiet part of town but close to everything. The included Zell Am See - Kaprun Guest card was a real bonus giving free access to lifts and cable cars, buses, scenic ferry rides and much more. (some things discounted) It will save you alot of money, I just wish we had more time! I believe not all properties offer this. Drinks fridge honesty system and small kitchen available for guests another bonus.

Miinukset: Nothing, all was great.

Plussat: Very nice breakfast with plenty of choice. Host kindly cooked us fresh scrambled eggs too. Room was comfy with a nice balcony. We also liked the Zell am See summer card which gave us free access to the cable car right next to the property. Also a free boat cruise on the lake.

Miinukset: Nothing.

Plussat: Very atmospheric and comfortable. Wonderful historic scenic area with fabulous waterfall through town. Pleasant outdoor swimming pool with natural spring water. Free pick up and return from railway station (only I didn't read my confirmation properly and missed pick up offer). Good value 3 course meal.

Plussat: Relaxing view and good confutable feeling

Miinukset: Nothing

Plussat: It was a perfect stay in that hotel

Miinukset: All is good

Plussat: Iam a heavy traveler and never rated a hotel with 10 but this hotel exceeded my expectations. It is above expectations on all aspects (design, room- we had a junior suite-, spa, common areas, services, personnel ). The owners are an amazing very old couple and the lady (88 years old) is so active and involved in day by day operations, therefor everything is exceptional good. Congratulations to her!

Miinukset: The entertainment is the weak point. The restaurant is very very nice so the music (which is too much traditional and old), needs a lot of improvement as many other guests were discussing about this subject. Anyway this will not to me to go again in this lovely hotel. Can't wait.

Plussat: This is the best hotel I’ve ever stayed in. It’s not like one of these modern fancy hotels but rather it has character and it gives you the feeling of living in an old Chateau! They service the rooms twice a day, and they leave a stone next to your bed before your sleep! They also will give you a lift to the cable car, train station etc free of charge! The staff are super friendly and always up for a good chat. The breakfast is so fresh and if you would like to have warm food you ask a kind lady in the kitchen to cook your egg, bacon or sausage for you!

Miinukset: No hotel is perfect and this one is no exception. I think the biggest short coming of this hotel is the lack of air conditioning. I honestly could not sleep properly because the room temperature fluctuates during the night. Also the owner does not like the guests to use their mobile or tablets in the lobby area. Come on it is 2018 and everybody is attached to their personal electronic devices.

Plussat: Very comfortable quiet place. Tasty, variable cuisine.

Miinukset: Everything ok

Plussat: Wonderful hotel, large generous rooms (make sure you have one overlooking the pool), friendly and helpful staff, comfy and cosy bar, great food with lots of choice at breakfast. And gorgeous toiletries in the bathroom. Writing this I wish I were back there now.

Miinukset: There's no air con which in a five star hotel you kind of expect as standard. Had to sleep with the windows open which is fine as long as you have a room on the quiet side of the hotel. Was worth paying a bit extra for this.

Plussat: The owner is rude and want to steal money and she hold our bags to pay an unfair bill she had produce for €1280 !!! for fixing the drange that was blocked even thought they claim they are 5 stars hotel ! This never happens to me even i travel often and i stay in so many hotels and when the blocked in drange happens they come and fix and they often say sorry for the inconvenience...she insulted me and described me with bad words!!!!! and she start lecturing, instructing and insulting me. I will advice everyone who booked there to be careful they will try to steal money from them for no reason. She’s not friendly with people form different athnicity, and she think she’s superior to them and she have to lecture them !

Plussat: Staff, location, facilities, room and over all cleaning

Miinukset: Overpriced, no water heater or coffe maker, no iron, the children bellow 6 years chargeable between 20%-50%

Plussat: Nice gardens. Nice building. Friendly staff.

Miinukset: Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.

Plussat: The room was so clean and the breakfast was so amazing.

Miinukset: There is nothing I didn’t like in this hotel . Every thing was more than perfect

Plussat: It was super nice stay. The rooms was cozy and super clean, breakfast was full of fresh local food :-) we really appreciate the help of receptionist with problem with our fridge. We will get back to your hotel soon :)

Plussat: Staff hospitality

Plussat: The location and staff hospitality and smile. Also of course will not forget (Queen Elizabeth) in charge if the hotel.

Miinukset: The price was little high but not over.

Plussat: The hotel's location was great, the view was amazing, and most importantly the staff was very friendly and welcoming which made our stay very enjoyable. Nice breakfast with an amazing team. They also gave us free Summer Card which included nice activities.

Miinukset: There was no air conditioning, but it was cold outside so we just kept the windows open.

Plussat: They provided us for free summer cards, which you can use for free in bus transportation from Zell am see to Kaprun and vice virsa and in alot of tourist locations.

Miinukset: Checkout is at 11 AM, they refused to make it at 12,but never mind there is a luggage store you can use it.

Plussat: Staff were so kind, welcoming and always smiling. I’m going to book it if I will visit Zell am see again.

Plussat: Location good with views over to the lake. Good off street parking. Friendly staff. Great breakfast.

Miinukset: No aircon meant room was uncomfortably hot. Expensive.

Plussat: Location, staff, clean and the Furniture are modern

Miinukset: Nothing

Plussat: The location is very good

Miinukset: Nothing

Plussat: Kiva, todella siisti hotelli. Erittäin ystävällinen palvelu. Sijainti mukavasti hissin ala-aseman vieressä ja kaikki muutkin palvelut ihan lähettyvillä. Tykättiin myös saunasta ja uima-altaasta päivän aktiviteettien jälkeen. Mukava lisä oli hotellihuoneen hintaan kuului kesäpassi, jolla pääsi hisseihin ilmaiseksi. Suosittelen!

Plussat: To review this hotel in details I would need days. But just to make it simple I’d say this. The area is magnificent, the property is one of a kind, the comfort of the bed makes it hard to leave. Everything is so organized and clean. But most of all, it felt like being at home.

Plussat: Very spacious room. Lovely outdoor area to relax in the afternoon.

Miinukset: Lighting in the room was poor

Plussat: Vanha, historiallinen linna, joka oli remontoitu moderniksi huoneeksi. Aivan mahtava kylpyhuone lattialämmityksineen ja suihkuineen, aivan 5-tähden tasoinen. Täällä tunnet olevasi kuninkaallinen ,jossa ajatuksesi loikkaavt menneessä, se on hieno tunne, joka vaikuttaa viihtymiseesi. Täällä ei liikenteen melu kuulu. Jos haluat nauttia Itävallan parhaiden kokkien ammattitaidosta, et tule pettymään. Kesällä aivan upea ympäristö, josta järven rantaa pitkin voi nautiskellen kävellä Zell am Seen keskustaan.

Miinukset: Hotellissa ei ole luonnollisestikaan hissejä, ei ainakaan 1200-luvulla ollut. Vaatii hieman kuntoa hilata matkalaukut 3:een kerrokseen, tosin siihenkin saat apua. Hotelli ei missään nimessä sovellu liikuntarajoitteisille

Plussat: A historic building which is originally a castle. The room has a nice classic style. Parking is free. It is quiet.

Miinukset: There is no elevator. You will have to get your luggage upstairs yourself. Front desk is only available up to 6 PM. Some of the staff do not speak English. There were some dead insects on the floors. It is 30 minutes walking to Zell Am See center which is unpleasant walk during winter. It is good idea to rent a car when you stay here. They are strict to the booking conditions. We tried to check out one night earlier but they refused to make a refund.

Plussat: Loved the hospitality of Annette and the staff. It was such a pleasant stay!

Plussat: This is a renovated castle. We had a very big appartment with 4 rooms and 3 bathrooms! All rooms are equipped with old style furniture, old pictures - shortly we felt as nobles in the castle 200 years ago. Waking up and looking at the wooden coffered ceiling was marvelous. Though expensive, it was worth of experience.

Plussat: The openness the lawns the history of the bungalow. The staff Sarah and Annette were extremely courteous and nice. 10 on 10 to them for everything.

Miinukset: We visited in end June when the temperature was above 30degrees. The hotel had no ACs understandably, however there were no fans also available. Days we were out sight seeing. But the nights were not too comfortable in the heat without a fan.

Plussat: Amazing location and the Fisher house was beautiful. Staff very friendly and extremely accommodating! The private beach are was nice and we would love to go back.

Miinukset: The restaurant was full (we couldn’t eat there anyway as we had a race in the morning) and the bar area was very small and outside the main castle without any obvious seating area. There was a wedding on so maybe the layout had changed.

Plussat: you see a castle, you enter a castle and you feel like being in a castle from morning till late! that's because you stay in a real historic place. everything (except bathroom, Nespresso and TV) is original and very old. this is a rare - almost unique - experience in addition the staff is very helpful and friendly providing the service of 21st century if you are lucky you might get a really, really huge room

Miinukset: you simple have to like old, traditional furniture with its smell and style otherwise you might be wrong here breakfast buffet seemed to be rather limited (but just passed by, maybe there is more behind the scene) the lakeside swimming area could get some refurbishment

Plussat: Erittäin avulias ja ystävällinen henkilökunta. Upea maisema.

Plussat: Amazing for everything

Miinukset: Nothing

Plussat: The staff all of them so friendly.

Plussat: We loved this place and stayed in the newish Panorama area opposite the main building. We had two single rooms which were both very modern and going to the toilet is a new experience and probably something I thought you'd only experience in Japan plus the shower is to die for, this and the fact it gives you fantastic views of the surrounding area. The history of the place is amazing and if you get the urge to start singing "the hills are alive with the sound of music" then you're in good company as it has a history with the Von Trapp family. Staff are very helpful and although English isn't spoken by all, we found there was always someone to help. I would recommend a meal here as well and if you don't like what's on the menu, it can be tweaked to suit your wishes, just ask. There are other places to say but if I go back, this is where I'm staying. Parking was not an issue here.

Plussat: The room was clean and traditional, very close to the lake with a private beach and the food quite delicious.

Plussat: 2. time in this hotel, and this is always great! This is a family run hotel, and everybody is very helpful. The location is a bit aside Zell am See, so count on 1 h walking or a taxi ride if you are not coming by car, but the very quiet surrounding is certainly worth that small inconvenient. The breakfast was super nice.

Miinukset: well, actually, nothing.

Plussat: The restaurant was amazing! The room was comfortable and the views from breakfast were amazing. Also the breakfast was really good. This hotel is a great value!

Plussat: Breakfast on the Porsche patio was a real pleasure. Excellent food and selection, plus a wonderful view of the Zell See and surrounding mountains. (The hotel dining room and patio is petty impressive too) Sheila and I drove 2600 miles during our two week European tour. Your country is absolutely stunning, our stay in your hotel was one of the highlights. We recommend it highly!! Five stars from us !!

Miinukset: Can't fault it.!!

Plussat: Apart from the location and the very nice hotel, the host is very very good , friendly, helpful, playful with kids. Good breakfast with Mountain View’s .

Miinukset: Nothing to mention

Plussat: The personnel were very kind and polite. The view from the balcony was exceptionally beatitul (both mountains and the lake Zeller See). The food was also top notch and the hotel had access to a private beach.

Miinukset: The WiFi connection did not work very well.

Plussat: Everything!

Plussat: Hotellilla oli oma rantakaistale (tien toisella puolella pienen kävelymatkan päässä). Korkeatasoinen ravintola (varaus ehdottomasti oltava - me emme saaneet pöytää samalle illalle). Aamiaisella oli hyvä palvelu.

Miinukset: Vastaanotto oli tympeä ja huone lievä pettymys (sisustus lähinnä puuta ja vanhahtavaa). Alakerran keittiöstä (ilmeisesti) kuului äänet liian hyvin huoneeseemme (mm.kellon kilkatus tasaisin väliajoin). Emme saaneet ravintolasta pöytää, eikä hotellin lähellä ollut mitään muita ravintoloita kävelyetäisyydellä.

Plussat: Tosi ystävällinen henkilökunta. Viehättävä viihtyisä paikka. Runsas aamiainen.

Plussat: Outstanding location. Very clean and really friendly staff.

Plussat: the staff were very friendly all of them were hepfull location perfect

Plussat: Evrything about the villa is good. Location perfect, staff perfect.

Miinukset: There is no air conditioning or even a fan in the rooms. We happen to be in Zell am See in summer when the temperature was really high and it waa vwry difficult to sleep at night without any fan or ac.

Plussat: Everything was perfect specially the staff

Miinukset: Nothing

Plussat: I have been in Klothilde in 2001, 2002, 2004(?) in wintertime and now 2019 first time in summer. Everytime it has been a pleasure to be there, clean rooms, good breakfast and a very nice personal: Hannelore and Daniela & co.

Miinukset: Well, sometimes parking area could be full.

Plussat: Cozy, clean, great breakfast, has its own parking, to the station, center, lake - 5 minutes walk. Very friendly attitude hostess. I liked the evening show on the water, although, of course, the singing fountains in Barcelona were more impressive. In the city itself there is nothing to watch - hotels, shops, tourists. We had enough evening walk, left in the morning.

Miinukset: These apartments are very good, but they have surpassed all our other accommodations for the price. Target am See is clearly an overpriced place

Plussat: Rich breakfast, SUPER COMFY BEDS (never had better!), in very convenient location close by center and also calm place in the evening. My fionce was also very happy for the huge bathroom with opened and "rocky" shower.

Plussat: Clean

Plussat: Breakfast was excellent.

Miinukset: Nothing.

Plussat: Abundant breakfast, lovely room, very nice staff. All perfect, except the view from the room. But a view is very expensive in this town, and who cares if you spend all day outside. A perfect place to spend a night or more.

Plussat: The owners could not have been nicer and more helpful , the room was super clean and breakfast was great!

Miinukset: Located in a quiet residential area but not really a problem if you have a car.

Plussat: I like cleaness of the hotel, the landlord is so kind with his wife they are welcoming us, they helped us, you feel you are with family,just amazing time We spent with them.am sure I will come again and enjoy with this amazing partner.

Miinukset: Nothing, all perfect,there no wrong,everything is fine all time

Plussat: very friendly couple terrific breakfast they went out of their way to make us feel welcome

Miinukset: nothing to dislike

Plussat: Hosts are very friendly and helpful. Breakfast is excellent with a lot of different freash fruit.

Plussat: Great hotel. Very friendly staff/owners.Excellent location for us: easy to park, in the middle of many places. Excellent breakfast. Renting e-mountainbikes and going up the mountains was a fantastic experience. Thanks! In all: Highly recommended!

Miinukset: Loud neighbors in the next room, but that was probably just an one-off.

Plussat: Welcoming people, clean and convenient room

Miinukset: A bit tricky to find it

Plussat: Food was good

Miinukset: More brown bread for breakfast

Plussat: The hotel is about 10mins walk to schüttdof town where you can get food and catch the skibuses or 15 mins walk to the gondola for Schmitten skifield. The room was very nice and clean, tidied daily and had a very homey feel. The owners were super friendly and helpful with our questions on the area. Breakfast was good with a selection of cold meats, cereal, fruit and beverages to choose from every day.

Miinukset: Extracter Fan in the bathroom was weak

Plussat: Everything you need for a perfect ski vacation - good location, very kind and professional staff, impeccable cleanliness and fine food at breakfast and fruit available! Will definitely come again. Thank you!

Plussat: Sijainti kävelymatkan päässä rinteestä ja palveluista. Siisti huone ja erittäin ystävällinen henkilökunta. Erityisplussa monipuolisesta aamiaisesta!

Miinukset: Ei mitään moitittavaa. Ylitti odotukset.

Plussat: The staff was so helpful. The breakfasts and dinners excellent. And the location was close to many things to do. One of the best places we have stayed.

Plussat: location

Miinukset: The owners of the Hotel are running the reception and they are very unhelpful also they ask you to sign an extra papers for extra charge if you do so and so without any disruptions (I don’t know it’s legal or not).

Plussat: The location

Miinukset: -

Miinukset: Breakfast was a bit poor

Plussat: room size. parking

Miinukset: breakfast, value of rental too expensive for nothing. there r alot of hotel better than on the same area. deposit was 600 € for 4 days! isigned too much terms and condition once i arrived.

Plussat: Kind staff, nice Spa.

Miinukset: Price/value is so so ...

Plussat: Kind Staff

Miinukset: price/value

Plussat: - super friendly stuff - great activities offered - nice rooms, all clean - great, great dinner - nice SPA area

Plussat: I liked everything, espesially the staff that was very friendly and most helpful. When I visit Zell am See next time this will be the hotel for me.

Plussat: Henkilökunta oli erittäin ystävällistä ja kaikki oli kärjestety erinomaisesti. Saatiin todellista vastinetta rahoille!

Plussat: Palvelualtis henkilökunta. Laadukas ja tilava spa-osasto. Hyvä aamupala. Bussi- ja junapysäkki käytännössä vieressä. Huoneessa hyvä äänieritys. Pyörät pyynnöstä käytössä ja paljon aktiviteettimahdollisuuksia tarjolla. Summercardilla ilmaiset sisäänpääsyt ja kulkeminen alueella.

Miinukset: Alueen hoteilleilla ei tapana ilmastoida huoneita, joten ymmärrettävää, että sisällä oli kuuma nukkua, kun sattui muutama trooppinen päivä kohdalle. Jääkaappia ei huoneessa, tämä lähinnä lisämukavuus olisi. Ohikulkuliikennettä hotellin edessä, mikä kuitenkin oli ihan ok, kun tähän totuttiin.

Plussat: quite place.

Miinukset: Small room. Staff wasn't helpful

Plussat: We were impressed by quality of service. Room was clean and quiet, breakfast delicious, view on mountains from swimming pool area picturesque. Hotel staff helped us a lot with providing recommendations how to spend a day, what to wear, giving bicycles and so on. There are also small garden area behind hotel where you can rest in the evening. This hotel partner of "Zell am See summer card" program and it's a huge advantage in case you are going to glacier and other places. During checkout we were presented with branded jar of jam. It was so cute!

Miinukset: Open air pool was closed at 8:30pm instead of 9pm

Plussat: Nice rooms, the best breakfast ever, friendly staff and a nice pool where a little part of it is outside.

Miinukset: Our first 30 minutes at the hotel was a challenge. We were offered a room on first floor with no view (there was a roof in front of us) and they initially refused to give us another room until we insisted a couple of times - and the front personel spoke to the owner, who found a great room for us on 3rd floor. You should also be aware that the hotel is located quite isolated in an area that looks a little industrial (many office buildings, garages, etc.). There is 30 min. walk to Zell am see and 10 min. walk to Schüttdorf being a VERY small town.

Plussat: Breakfest delicius. Alpenblick is very nice family hotel, where the owners pay attention on every detail. Higly recommend!

Plussat: it was a wonderful everything was perfect

Miinukset: it was wonderful everything was perfect

Plussat: big room, good meal, quiet location, free big parking

Miinukset: wifi very week

Plussat: the location and the sport facilities

Miinukset: the stuff treatment not that much except one girl (cielen)..

Plussat: Big room, extremely clean, very good breakfast and dinner, nice spa and pool

Miinukset: All menus, signs, flyers, all were in german language, very few in english. No fridge or minibar in the room, internet excellent outside, awful in the room despite being great in the balcony. Balconies to close to each other, have the feeling of living together with your neighbors.

Plussat: The weather

Miinukset: The town is a bit crowded when we were there. It has only one main street and is crowded most of the time. Not my type of place for relaxation.. Also, the hotel management were not cooperative when I had to leave one day earlier due to a family emergency (I booked 2 rooms for three nights). They decided to charge me full price for both rooms. Usually decent hotels can work something out to make your stay a pleasant one, especially when the rooms can be rented easily to other tourists.

Plussat: Location and the garden

Plussat: The room was large and comfortable. The location was perfect - right downtown and within walking distance to everything we needed. The front desk was courteous and pleasant. It was nice parking was free and on site. I liked that the Kaprun summer card was included.

Miinukset: There could have been coffee in the room. Only tea was offered.

Plussat: Everything is perfect. Great staff, location and facilities.

Miinukset: The bed sheet is too soft and not comfortable for me.

Plussat: This is a lovely hotel in the centre of Zell, our rooms were fantastic, the staff are extremely helpful and friendly. The hotel has a fantastic garden with a very good pool which connects through from inside to outside. The breakfast was exceptional with a cook on hand to make anything fresh you wanted.

Plussat: Fantastic staff and location. Spa very good

Miinukset: Internet connection average.

Plussat: Very friendly staff including the cat. Lovely comfortable,relaxing,warm,cosy,charming and quirky...great locatio...brilliant views of the mountains...and would love to go back and can't wait to go back. Breakfast was fantastic.lots of options.

Miinukset: All good...

Plussat: Staff uniform. Old decor. Breakfast. Location in Zell am See Quiet room

Miinukset: Bedding poor. Lack of their own shuttle bus Too many stairs, no lift

Plussat: Breakfast was good.

Miinukset: We found it annoying to have to sign in to WIFI on each use, ie several times each day. Why not provide WIFI access for the duration of the stay, or at least on a daily basis.

Plussat: THE LOCATION IS BRILLIANT. CLEAN AND WELL KEPT. VERY GOOD BREAKFAST. HOSPITABLE STAFF. THEY UPGRADED OUR ROOM TOO.

Miinukset: NOTHING TO COMPLAIN....ALL WAS PERFECT!!

Plussat: Kauniit kukkalaatikot parvekkeilla! Ystävällinen ja avulias Anna antoi meille hyviä vinkkejä ajo- ja patikkareiteistä. Kaikki oli siistiä ja talo oli kaunis.

Miinukset: Söimme aamiaista viimeisen puolen tunnin aikana. Osa valikoimasta oli jo loppunut eikä sitä enää täydennetty.

Plussat: Very friendly host, location, parking (for motorbike) in garage.

Miinukset: /

Plussat: Loistava palvelu. Mopovermeet saatiin kuivatettua ja hintaan kuului lähialueen kylpylä.

Plussat: Cosy. Everything clean and worked well. Very friendly and helpful owner. Bus terminal for Grossglockner and other tours, a spa and several restaurants are only 200 m away.

Plussat: The service was amazing and outstanding. The hostess was unbelievably happy and she was all the time ready to answer any question. The location is fantastic, it's in the middle of Zell am See and 100 m from the elevator. Facilities, hygiene and service were amazing! I would recommend this to everyone!

Plussat: The owner of the place Ms. Anna is amazing ! Very welcoming and trying to help. She made our stay incredible so thanks a lot. Location is excellent and very clean

Miinukset: It’s not apartment so I cannot complain

Plussat: Annie was lovely and this is one of our best stays ever

Miinukset: Nothing

Plussat: The staff where helpful friendly and nothing was ever to much for them to help and it was spotless situated in a serperb part of the town.

Miinukset: Nothing not to like as far as I am concerned just a nice friendly place

Plussat: Henkilökunta oli erittäin ystävällistä ja auttavaista. Mopot saa tilavaan ja lukittuun talliin suojaan.

Plussat: Friendly staff

Miinukset: Small room No air conditioner

Plussat: It is very clean and customer oriented pension for ski funs. Free parking, very close to all ski Xpress and bahn. The hostess is always ready to help. I recommend

Miinukset: Nothing

Plussat: Great breakfast. Great location. Info on activities including free admission to beaches and pool and discounts on lifts.

Miinukset: Small bathroom and shower.

Plussat: This hotel was a very nice surprise. I stayed there with my family (two boys and my wife). The rooms are really family friendly, the food was good, the view from the hotel very nice.

Plussat: Everything was excellent.

Plussat: Wellness osasto ja sauna olivat yli odotusten. Rentouttava paikka laskettelun jälkeen.

Miinukset: Henkilökunnalka oli kiire vastaanotossa, tylyn kuuloinen puhetapa ravintolassa vähän vastenmielinen

Plussat: The view is spectacular, apartment very nice, clean and big. The food and restaurant are great. The staff is nice and helpful.

Miinukset: In the kitchen there are no enough pots, the couch is uncomfortable.

Plussat: This hotel is for those who want the beauty & the calmness. The hotel is up in the mountain.The small pool or lake is amazing despite its very freezing water. The nature is unbelievable. The cable car is very close to it.

Miinukset: The way to the hotel is dangerous. The fact that I stayed in an apartment in a separate bldg. which is in the ground floor and has lower furniture standard with no good view forced me to move to another hotel.

Plussat: everything perfect

Miinukset: insects

Plussat: The rooms and the view

Miinukset: Nothing

Plussat: Location was awesome. Super view over the lake and right at the slope. The apartment was super-spacious and fitted our family of 5 perfectly. The restaurant had many great offerings on the menu and the staff was really great. The bar area was nice and cosy and the ambience was spot on. The ski service was superb. We could leave the skies and the equipment at the hotel and they took care of it. Extremely nice service. We enjoyed the stay a-lot.

Miinukset: Small stuff: The apartment was a bit worn out, the equipment in the kitchen was poor (e.g. no meat knives and no bread knives, coffe machine was broken, refrigerator couldn’t close properly and much more). Some more efforts in making it cosy and feeling like home would have been appreciated. But it did the job. Big stuff: Smoking was allowed indoors which was a huge discomfort. Price level...

Plussat: fantastic views, lovely pool/ pond for a swim and to cool off, room (we had 2 bed apartment) was modern, spacious, clean and well equipped. Only ate in the resteraunt one night but food was great.

Plussat: The location and views were amazing. My kids loved the little playground surrounded by mountains. The breakfast was quite good. The staff was friendly and very nice. The thing that we loved most was that they had a welcome with our name at the entrance.

Miinukset: The bathroom could be a bit more modernised. They charged me €140 extra for my kids for 2 nights though we had not needed any extra bed since we already booked a family room. I found this exhorbitant compared to any other hotel we stayed in during the trip and we stayed in about 6 of them during this trip all over Europe all of nearly the same standard and price. Also the booking.com policy said that they woild charge for extra beds and they charged us even without providing any extra bed.

Plussat: The fantastic view and weather.

Miinukset: The living room was not that clean. The playground was not safe for the children to play there. There was no washing machine.

Plussat: The appartement that we have rented was spacious and clean. Every day the beds were made up and there was nothing to say about this it was just very well done.

Miinukset: The wifi was really slow, The waiters were for 2 out of the 3 that we were served by, quite aggressive we thought. We didn't have a view from our appartement and everywhere there was mentioned that this was a great place with a wonderful view on the valley.

Plussat: the view and the clean

Miinukset: the staff not in the reception desk and I cannot find them once I need them. no phone in the room for SOS in case of any emergency.

Plussat: Had a wonderful stay. Only there 1 night. Would have stayed another night but fully booked. Beautiful spot high above Zell am see. Would highly recommend. Immaculate and great food.

Miinukset: We had a late check in, warned the hotel in advance. We were met by a drunk waiter who couldn’t deal with our booking. Went on offense and rudeness. It took us half an hour to get the room keys. The impression of the hotel is spoiled for the whole stay. Did not use any services, the attitude towards guests disgusting.

Plussat: The location and the view as well

Miinukset: One Arabic channel only

Plussat: Amazing location and view. Very kind and great hospitality. Fresh food and excellent breakfast. Highly recommend this place!

Miinukset: We liked everything!

Plussat: The location of the hotel, the view is very stunning and breath taken. The staff is very friendly and welcoming. The hotel is completely furnished.

Miinukset: Nothing is bad

Plussat: This is a fantastic hotel with spectacular views and providing fabulous service. We cannot wait to go back!

Plussat: Loistava aamiainen, paljon vaihtuvuutta ja runsas. Illallinen oli myös herkullinen niinä päivinä kun söimme hotellilla. Majoituksen näköalat huikaisevat. Henkilökunta hyvin sydänmellisiä ja avuliaita. Huoneet siistit ja mukavat.

Miinukset: Ilman autoa matkustavalle voi etäisyys kylästä ja majoituksen korkella sijainti aiheuttaa vaivaa.

Plussat: Every thing was perfect كل شيئ ممتاز

Miinukset: Nothing لاشيئ

Plussat: Location, view and staff (Abu Toni) all was perfect. Breakfast was average.

Miinukset: Nothing.

Plussat: Stunning location. The normal rooms have fantastic views of the lake. The 2 room apartment is huge with compact kitchen and large eating area. The owner and staff were so very nice and helpful to acquaint you with the area and make suggestions.

Miinukset: The 2 room apartment does not have a view of the lake. Our one day stay was way too short.

Plussat: Amazing staff, amazing room (apartment), and amazing views.

Miinukset: Not a single thing to dislike. I will travel to Austria again just to stay here. Simply stellar.

Plussat: Very welcoming staff , very nice location and view down on the valley , cozy and clean

Miinukset: Only if there was provide a small fridge or.mini bar in the room ,

Plussat: The staff was very friendly especially Gorge and his staff - location was very nice and helpful for the tourists ((they prefer zell am see and kaprun card)).

Miinukset: Heater not available and the room did not have fridge or conditioner - the signal of wifi was very weak

Plussat: Extremely comfortable and great location for catching the bus. Convenient and would stay there again.

Plussat: Everything. Place was amazing, host was exceptional and food was tasty.

Miinukset: Na

Plussat: Breakfast was delicious and had good variety. Staff was friendly and helpful. Location right next to the ski lift was great, so we could enjoy the scenery at the top. It was also quieter than being right in town. The view from our corner balcony room (#10) was incredible! Room and bathroom were convenient and comfortable. Would definitely return.

Plussat: Overall, perfect

Miinukset: There was No fridge and cattle

Plussat: They were friendly accommodating the place was very clean and very good breakfast

Miinukset: Nothing

Plussat: We had an amazing 6 day stay at Pension Margarete! The hosts are charming and welcoming. Cozy room, good wifi, very clean, excelent breakfast, with fresh options. The sommerkarte included in the price allows you to enjoy the whole city, lifts, pools, boat ride, etc . Perfect location to explore the Schmittenhohe, and to go to Kitsteinhorn! We will definitly be back in teh future!

Plussat: Helppo lähteä retkelle ylös. Erinomainen kohtelu.

Miinukset: Jääkaappia olisimme kaivanneet.

Plussat: breackfast, staff, summer card.

Miinukset: cleaning the rooms, bathrooms.

Plussat: Location is perfect at the end of three slopes and across the street from the ski lifts. Breakfast was really nice and provided a good start for a full day of skiing! Room and beds were comfortable.

Plussat: Hotel is near cable car, clean and neat, rooms are also clean, shower in room is nice, breakfast was good and you can take some for lunch. Zell am see card they provide - which I had to ask for it since it's included in my reservation - is really a good saver for cable cars and other activities in town. We did not get our welcome drink as mentioned in our reservation. All in all it's a very good hotel, but Mr. Yohan has to be more welcoming and know how to deal with his guests.

Miinukset: Everything in hotel is good except the welcome that we had when we checked in. I made my reservation through booking.com and I booked the comfort room which is bigger than normal room and I paid more for that, in my reservation it clearly mentioned double bed with sofa bed that accommodate up to 2 children. When I checked in the receptionist told me that I cannot accommodate my daughter in the room, it shall and they have to change my room and charge me 30 € for two nights for my daughter, I was pissed off and I accepted to avoid arguments, after we checked in I went down again to ask for other details and I met the owner of the hotel "Yohan" which i tried to explain to him my situation and he was rude with me, when I approached him with "my friend" which is a normal expression that some people use, he said i am not your friend and this is the room we have and he cannot do anything and he ended up the discussion, gain I did not want to spoil my family's time with any argument. I decided to call booking.com and they were very helpful and took my side and decided to refund me the extra money that I paid for my daughter. All in all it's a very good hotel, but Mr. Yohan has to be more welcoming and know how to deal with his guests.

Plussat: Dinner was excellent. Lokation can't be better.

Miinukset: Breakfast could have been better. There was same sortiment every day, no variation, but the quality was good. There wasn't any sweet like cake or pastry and there could have been more fresh fruits.

Plussat: Room size and style

Miinukset: Hotel facilities

Plussat: Location

Miinukset: Food

Plussat: Breakfast is really good, staff is very nice.

Miinukset: The pressure in the shower in the bathroom is not so good on the 2nd floor.

Plussat: The room was clean and toilet as well It has a balcony with great view

Miinukset: There wasn't an iron machine nor a kettle in the room

Plussat: The large wellness area and the outdoor pool

Miinukset: Nothing

Plussat: Location & clean furniture

Miinukset: No ironing machine neither coffee/ Tea maker in the room!!?

Plussat: Location ,zell am see summer card provided by reception,room designs

Miinukset: As standard on all hotels ,this one not provide coffe and tea in rooms .no path for luggage in main hotel entrance...u carry ur bags on stair

Plussat: Erittäin siisti, todella tyylikäs jokaiselta osa-alueelta. Mahtava Spa ulko-altaineen ja useine saunoineen. Huoneet sopivan kokoisia ja tyylikkäitä.

Miinukset: Hotellin ravintolan tarjonta oli vähäistä, kahta vaihtoehtoa pitsasta.

Plussat: Nothing.

Miinukset: Everything about the property was bad. Like they had just one staff in the whole hotel. No one at the spa reception at the swimming pool, no hot ketel in the room the bedsheets were dirty and the whole corridor was so quite like there was no one there but the staff said the hotel was fully booked. Like it was so empty we could hear our doorsteps only. Will never ever reccomend or visit this property in my life again. Worst experience ever. What they try to sell it through the pictures there is just nothing to it not even 1% of what they are selling in the pictures.

Plussat: Everything else was very good. Spa and especially finnish sauna was great. Breakfast super good!

Miinukset: Gym was very small and there were very small weights.

Plussat: Beautiful SPA and rooms. The hotel give out a summer card that is very convenient for hiking in the local mountains.

Miinukset: Departure time that is noted at booking.com doesn't mach the reality. The hotel asks to leave the room at 11:00, while at booking.com it was indicated as 11:30. Also, the bar in the hotel has several minuses: there is not a lot of snacks (for beer or wine) and the price for beer is too expensive (~4 eur for 0,33cl beer).

Plussat: Aamiainen oli kattava ja aamiaishenkilökunta mukavaa. Huone oli moderni ja remontoitu, kylpyhuone tasokas. Spa-osasto ja kylpyläpalvelut olivat mukava lisä, varsinkin kun olivat ilmaisia. Baarissa niukka ruokavalikoima mutta rento tunnelma ja mukava henkilökunta. Ilmainen Zell-am-Seen kesäkortti oli mahtava ja todellakin rahanarvoinen juttu!

Miinukset: Hieronnat olivat kalliita, jäi menemättä

Miinukset: The bar and was close ad 10pm, and no minibar at room.

Plussat: We were hoping to be at least greeted in German and not Arabic