Abidjan hotellia

Plussat: Bed was very comfortable.

Miinukset: Just two examples to your poor service: I ordered beer and cashew nut from the bar infront of the main reception desk. They brought my beer, but didn't bring cashew nut. I reminded it five times to the waitress within 30 minutes. After all my orders, I went to the bar and received it by myself. At 6.00 pm I ordered a transfer to the airport at 8.30 pm. I paid almost 50 EUR for it and said that I must be at the airport at 9.00 pm. They told OK to me. At 8.30 pm I was ready at the concierge. They couldn't find the driver until 8.54 pm. I got very angry! If I pay 50 EUR and book the transfer at a definite time, I shouldn't wait for the driver. Also, there should be a logical cause for the delay. I will never stay at your hotel again. Sorry, but don't deserves the money that I paid.

Plussat: A prestigious hotel, but has lost a bit of its magnificence form the past

Miinukset: Free breakfast would be nice. The food was way overpriced

Plussat: Hotel atmosphere was nice

Miinukset: Workers don’t smile. But did their jobs

Plussat: Fantastic, particularly the Ivorian breakfast

Miinukset: The mattress is too soft

Plussat: Friendly and helpful staff; clean in every corner and section; great cafe/bar by the swimming pool

Miinukset: They should sychronise their wifi routers so that you do not have to log in again for different parts of the hotel e.g. reception, restaurant, room, etc

Plussat: Secure and very comfortable. Great breakfast buffet.

Plussat: The clean rooms and atmosphere

Miinukset: The price. Not much variety on their menu

Plussat: All was exellent

Miinukset: No

Plussat: i like to cafe near the pool for tea,drinks and dinner.nice outdoor space and friendly staff.

Miinukset: that windows did not open

Miinukset: Please change the hair dryers.

Plussat: Professionalism in their services, inclusive of free airport shuttle (pickup and drop-off)

Miinukset: There was no complimentary breakfast, considering the cost per night

Plussat: Good staff, excellent position, clean and good restourant

Plussat: I like the room very comfortable

Miinukset: Call operator is hard to communicate And they took time to do my request, They have to develop their call center Also the channels was limited trying to find other channels but i cant

Plussat: The breakfast was great.

Miinukset: A buffet dinner would have been great. The menu is very limiting.

Plussat: the Location is Great and the design of the building is cool.

Miinukset: The Bar and the restaurant staff are not professionals. They have a very cold and negative attitude; making too much background noise, and you can't really relax in there. I think the Hotel need to train them more coz it's quite disappointing as a service for the money we pay..... Please improve that!!

Plussat: Really nice atmosphere, especially in the evening and the food was really tasty!

Miinukset: On Sunday we tried to lie down around the pool to catch some sun and almost all the places for sunbathing were reserved for persons from outside. The staff arranged two sun loungers at the corner, but with no umbrella as they were also all reserved. There should be certain amount available for the hotel guests.

Plussat: Staff is very helpful and charming and would love to stay again

Miinukset: Nothing everything was perfect... But they should reduce little price for loyal customer

Plussat: The hotel is very well situated. Close to Atm , shops and 24 h medical service and very safe. The food was divine and rooms very clean and spacious. The staff (reception, restaurant and cleaning) was very helpful and really went out of their way to help us with arranging taxis and exchanging money and translating French . The receptionist Gabe is an extraordinary person.

Plussat: The breakfast.

Miinukset: The very poor WiFi and service from the staff to propose a solution to it.

Plussat: Close to the port industry area

Miinukset: Smell of the lagoon in the rooms and loud music outside up to 5:00

Plussat: The fast and friendly service at checkin and breakfast. Nice hotel to stay.

Plussat: Daily change of bedsheets

Miinukset: Giving me a double bed as per my booking rather than adding 2 small beds together. It was uncomfortable.

Plussat: Good location for business. Food good.

Miinukset: I read the reviews before choosing hotels and the main thing seemed to be that the rooms were old. I figured that was ok, and I had been warned. Still it’s a shame that the hotel does not try harder to make the rooms welcoming. For starters the room smelled damp, given that this is a humid place I figured “fair enough” The bed looked as though someone had recently slept in it and hastily made it. The bedcover seemed old and not so fresh. When I looked under the sheets they looked clean. But clean as though they had been washed by your roommate and not properly ironed. The pillows look like the old pillows you have at home but which, for whatever reason, you don’t get rid of. Still I slept well, the bed was comfortable. Looking around the next day there are small things that the hotel could do to make it feel more welcoming, maybe a welcome note on the bed, a fresh fruit. Also they could change the brochure with the “Room directory” that is set on the table which doesn’t need to be old and used. The towels in the bathroom are worn out, and look like there’s an “N” inscribed on them with a marker (on closer inspection it looks like the “N” was sown). And why is my used towel hanging on the shower curtain rod, why can’t it be on the towel rack?... The bathtub is awkward, with the faucet coming on the side, and the shower hose bending around it, getting in the way. There are two shower head holders. Why not put the faucet behind the bathtub and put the shower head in a more convenient place and on a pole so that I can adjust the height of the shower head? Regarding overall hotel amenities, they are basic, I did not try the gym or the pool, but the reception area and bar are ok if small. The food is good, good variety at the buffet at each meal. I ordered a la carte and it was also quite good. Finally, the internet connection is painfully slow, during my 4 day stay I was barely able to get anything done. To the hotel staff: it’s great that you are renovating on the 6th and 7th floor, but in the meantime, and for the rest of the rooms, please try a little harder…

Plussat: Pool lovely, room high up therfore very quiet. Nice location overlooking the river

Miinukset: Reception counter a little dated, could be lenghtened, modernised or placed against a rear wall.

Plussat: Good Location And Staff. Food Was Amazing

Plussat: nice view with modern designs

Miinukset: the rooms smelled very old and funny.

Plussat: Quite good breakfast buffet. Location is offices and banks. Not particularly exciting.

Miinukset: Desk did not have a map of the city. This seems to be a business hotel, not the best for tourists.

Plussat: Front desk staff was really professional

Plussat: Location. It was good for my business trip

Miinukset: Nothing

Plussat: The design of the place

Miinukset: No door separating room from bathroom.

Plussat: The serene atmosphere

Miinukset: Their menu didn't include anything with rice. You don't expect everyone to eat burgers and sandwiches with ice cream and stuff like that all the time.

Plussat: Location was decent.

Miinukset: Noise (parities every night), cleanliness (mold everywhere), service (delays and lack of support), food (expensive and not tasty).

Plussat: The staff were quite friendly and helpful.

Miinukset: I stayed in 2 different rooms. My first room was very stuffy and poorly lit. My second room had a beautiful view of the pool, well ventilated but the balcony door could not open. The room was also poorly lit. The hotel rooms are fully carpeted but choice of colour could be contributing to the dull look of the rooms

Plussat: Location in General, Pool

Miinukset: Value for money disappopinting. Way too expensive for what is offered. Facilities from the past and food below average.

Plussat: The location was great for me because it was my first time in the continent.

Miinukset: The room seemed out dated, rust stains were visible in the bathroom,the stall in the bathroom was not of the best and there was a scent which wasn't very pleasing.

Plussat: Breakfast was ok. Egg station and fruit

Miinukset: Rip off Hotel drivers. No complementary Water. Very old and run down rooms

Plussat: Outside pool area is nice

Miinukset: Old and and badly maintained. Smelly and not very clean. Internet is coming and going. Staff is not very motivated. Nobody speaks English.

Plussat: Ac excellent,breakfast excellent and excellent location.The bar is excellent also.

Miinukset: Rooms are smaller no kettle and no facilities provided such as room bar and fridge .

Plussat: brakfas excellent, location too close to the highway

Miinukset: too much security, understandably because its too close to the highway

Plussat: Privacy and ambience

Miinukset: Some small drops of water from the air condition in the toilet directly over head.

Plussat: Good atmosphere, food and room

Plussat: Considerably good breakfast Comfortable bed Helpful staff

Miinukset: Not too bad but poor connection

Plussat: Location

Miinukset: Transportation

Plussat: Staff proactiveness

Miinukset: Bed wasn't of good quality, old and noisy. Too much mosquitoes.

Plussat: Good location near Abidjan Airport ! Small terrace for to smoke

Miinukset: No service for a broken safe in the room No service for a power blackout Don’t count of them if you’re any problem in the room The personnel made a lot of noises (laugh, discussion) disturbing the rooms closed to the ground floor

Plussat: The hotel is very close to the airport, which is why I made the reservation there. Pool was fine, dinner was good, staff were friendly and helpful.

Miinukset: Overall the hotel did have an aura of "cheap": room was not very cosy, the restaurant/lobby area felt crammed, the outside area around the pool was only lazily furnished.

Plussat: .Staff friendly and helpful

Miinukset: No coffee in rooms

Plussat: The selection was very good, well presented and hot where necessary. The area was clean and bright spacious.

Miinukset: As I was only on an overnight in transit to San Pedro did not really have any adverse comments

Plussat: Ambience, was quiet.

Miinukset: The sockets were not compatible with my chargers and I wasn’t informed prior. I virtually didn’t charge my devices while there.

Plussat: Menu, staff helpful, location, Security

Miinukset: Rooms rather outdated, would expect more than one English TV channel.

Plussat: Friendly staff

Miinukset: Menu ,you eat the same thing every day,air conditioner not goog

Plussat: Good location and service

Miinukset: No gym,

Miinukset: friendly and helpful gurd man and unhelpful staff in front desk.

Plussat: Location and view of the lake from my window

Miinukset: Breakfast was not too rich in variety.

Plussat: it is clean and quite staff co operative but they don't know English well location was good but not excellent food was ok

Miinukset: staff not understand well and expensive

Plussat: It was clean

Miinukset: Lots of bugs like roaches. Very old hotel but they try to keep it up.

Plussat: For the exterior to be cleaner.

Plussat: Staff is top and helps you in everything you need

Plussat: The pain au chocolate and breakfast was good

Miinukset: The staff were hostile and threatening The aircon didn’t work There was no hot water There was no loo seat The rooms didn’t get cleaned on day one The WiFi was temperamental The kitchen opened and closed as they wanted so I could eat at normal times, ie 8pm at night The manager threatened to call the police when I said that I would like a discount because of all of the above They don’t accept card payment They wouldn’t assist with booking a taxi They failed to show up at the airports to collect me

Plussat: I like the fact there is a beautiful pool with an amazing green environment and an open Bar to relax

Miinukset: Customer service is bad but may be because they couldn't speak english well.The internet is mostly horrible so i had to always buy from Other networks to able to work

Plussat: Clean

Miinukset: Room service is very bad

Plussat: Very good and nice hotel

Miinukset: The street is too much broke

Plussat: The hotel is located in an area that is under fast development. Give it a year from now and it will be a fashonable area. The location is just a few minutes with taxi to the central parts of Abidjan.

Miinukset: They couldn't accept international Master Cards. Only local credit cards was accepted.

Plussat: The area outside the rooms look nice

Miinukset: Everybody looked they were doing us a favour to be there. The location is terrible and looks awfull on a dirty dirt road. The reception is also very bad looking and the clerks sleep on a couch covered by a white sheet. The rooms dont look at all like the pics published. Also at 8 am they always extremelly loud music from dance classes. I would not recomend

Plussat: Great staff with helpful to the visitors....specially those in charge of the cleanliness of the rooms and those at the restaurant. The place is a soccer training resort with a lot of facilities for sports (soccer, tennis, swimming).

Miinukset: The resort needs to be maintained better to make sure that everything works perfectly..Actually, the basics worked fine (electricity, hot and cold water, A/Cs, etc....).

Plussat: staff are very kind

Miinukset: They didn't have a room service.

Plussat: Nothing good to say

Miinukset: Very far out of town No "view" of any kind Very basic facilities

Plussat: Good ac and it was nice to have a stove. Good with both warm and cold water in the shower. I felt safe and it was always someone close to the entrance gate. It’s close to a smaller supermarket and bakery.

Miinukset: The Wifi was ok but could have been better. You could hear people talking outside the room even if the door and windows were closed.