Golden Tulip Aix Les Bains

Good room size and efficient air conditioning. Bed was comfortable. Tea/coffee making facilities available plus an empty minibar fridge to store our extra milk and water. Very helpful reception desk staff and restaurant staff. Superb evening meal in the hotel restaurant.

I’m probably being picky but the toilet roll was rough and thin - poor quality - actually had better in a Budget Ibis on our journey to Aix Les Bains. Only one sachet of coffee, enough for just one person, per day in our room but luckily we’d brought some with us so it didn’t matter. Cleaning staff were generally miserable and didn’t respond to a ‘bonjour’. There were only about 2 TV English speaking TV channels - could have done with some more. I’ve marked down the cleaning as the skirting boards were covered with a decent layer of dust although the rest of the room appeared very clean.

The breakfast was pretty good, but I didn’t find any vegetables that I usually eat in the morning, like tomatoes, cucumber ... The bed was very comfortable and the quality of sleep was perfect. The location is in the center, in a beautiful park and near the restaurants, but at 2 km away from lake.

The pool is only inside, not spacious, very crowded ... for us, wasn't an relaxing place. The flowers on windows and balcony were dried from many days, looks like weeds on the field.

Kids play room. Beds were very comfortable. Wellness area good. Friendly staff. Room was nice with coffee facilities. General public areas tidy and well organized. Breakfast was good.

Room making services seemed to be always on public display on the floors and, for the price of the rooms, quite slow and they having to use the same lifts as the guests! No service lifts? Coffee refills in room. Small details like light switches aligned and maybe nicer ventilation grill for example.

Very comfortable room with a nice outlook. Friendly check in staff

The room refreshments had not been replaced, no coffee. There was a left over room service tray outside our room when we arrived and it was still there in the evening. Noisy children were allowed to run up and down outside the room, but can't blame the hotel for that one!