Aix-les-Bains hotellia

Plussat: location is fantastic, rooms are large, bed very comfortable, staff very friendly and bathroom large

Miinukset: Everything was fine. The only improvements to get it to Excellent would be the breakfast, tea/coffee in the room and more bathroom toiletries

Plussat: Really cool for a 2 star hotel and the Wifi connection was excellent even in the room

Plussat: Helpful staff, warm welcome. Good sized room, comfortable bed.

Plussat: Clean rooms Convenient location

Miinukset: Service: the fire alarm woke us up at 8:00am and was activated three times in one day. The staff barely apologised blaming the system that was too sensitive to hot showers / people smoking in the room (?). This was not only annoying but also of concern for safety: people were staying in their rooms when the alarm rang for the second and third time, what if there was a real fire?

Plussat: Close proximity to the town

Miinukset: Parking

Plussat: The breakfast was great. It was a treat having a small sitting room as well as bedroom. The public parking is right by the hotel.

Plussat: The staff was very friendly and helpful and the rooms and bathrooms were very clean. We would stay here again.

Miinukset: It did not look like the photos. The furnishings in the room were very old and the building itself is well worn. It didn't detract from our stay but it wasn't particularly luxurious either.

Plussat: Central location backing on to lovely square. Newly renovated room and bathroom. Good eating choices in pedestrian-only street at front door. Public parking nearby.

Miinukset: It'd be nice if there was a lift, but the staff helped carry our bags and overall it was good value for money.

Plussat: v comfy bed, spotless bathroon , great location, good simple breakfast - plentiful amounts of a limited range, nice breads croissant fruit yogurt cheese etc. very helpful staff. free local bus tickets provided

Miinukset: nothing - others may find lack of lift a problem or in summer central location might be a bit noisy early evening with windows open but town is not a party town so really not a problem

Plussat: Very friendly staff, large easy car park. Nice comfortable room, well equipped. Good breakfast and very reasonably priced. Beautiful location.

Miinukset: Nothing not to like, really enjoyed our 2 night stay and will definitely return.

Plussat: Location was top, easy parking

Miinukset: Breakfast was not good. Bathroom needs to be refurbished.

Plussat: Location was great

Plussat: Good location. New owners were very helpful.

Miinukset: Dinner had to be taken away from the Hotel but there were options

Plussat: The breakfast was simple but we had all we need there and everything very tasty. Personal really friendly. Close to many restaurants and their own parking.

Plussat: We liked that the hotel was well situated and close to the port and restaurants.

Miinukset: We felt it was a little overpriced. One bedside light didn’t work, shower in the bath was adequate.

Plussat: Owners and staff friendly and helpful. It is a B&B - dinner in the area - a number of places

Miinukset: We thought it was a good stay.

Plussat: superb service and location

Miinukset: nothing to say

Plussat: If you are in the area, this is a must stay place. Lovely, polite and very caring staff. Our room was modern, spacious and had an awesome view over the lake. They have very beautiful pool area offering view of lake as well.

Plussat: The location is on a busy road but once you manage to park your car and check in, you find a peaceful hotel with a lovely St Tropez like garden and pool. Breakfast was generous and delicious. Great views on the lake and very close to the harbour where there are many restaurants and from which the tour boats leave.

Miinukset: Diner menu was limited and when we were there, the pool looked a bit too green for my liking.

Plussat: When we arrived at the property, a little early, we were understandably told that our room was not ready. We were told we could sit out on the sun loungers and use the pool. However, the first thing we were greeted by was a pile of dog poo on the AstroTurf around the pool. If that wasn’t enough to put you off, the pool was murky with a robotic pool cleaner wending it’s was around the edges, not really something we wanted to share the pool with. We were so put off by our initial impression of the place that we sat looking on our phones for somewhere else to stay. Eventually our room was ready so we left the poolside. We didn’t return there for the rest of our stay! Our room was lovely and it had a large outside seating area, which was where we spent our time whilst at the hotel. At breakfast and dinner the owner’s three little dogs had free reign of the kitchen and dining room, bothering people at their tables. One morning while eating breakfast one of the dogs squatted and poo’d outside the dining room window! Revolting. At one point one of them jumped up at me and put its paws on my lap while I was eating dinner. I do not think a hotel dining room is the place for dogs. All that said, I must say the staff were very friendly and helpful.

Miinukset: Mainly the DOGS. It is difficult to park on sloping drive from busy main road, plus not many parking spaces. Quite a way to walk to the Lac.

Plussat: We loved the delicious breakfast which was outstanding.Fresh eggs from the hotels hens ,beautifully presented fruits and good coffee..abeit from a vending machine. The staff serving breakfast could not have been more courteous and prepared for me on my final morning fluffy scrambled eggs when I noticed there were no boiled ones presented.Cheeses were soft,creamy and delicious too as were the fresh croissants and cakes. A most fantastic spread.

Miinukset: Limited parking ,steep access to reception which made it tricky to carry our luggage .Room was fair and large..but not particularly clean. I asked for housekeeping to wipe the outside table as it was littered with the previous residents crumbs.Floor look grubby in the bedroom also.But bathroom was spacious and well appointed. Now dinner on our first night was very good.Melon and fresh Parma ham followed by rigatoni all well cooked and presented. So we decided to eat in the hotel on our second night. What a difference..drinks in the bar accompanied by a workman drilling the open door within a metre of our seats! Then our order was taken. Same starter-perfect. I then ordered the Rigotoni again but pasta with pesto arrived?? My husband’s dinner was cold before my correct order arrived.The staff did credit us with my main course to be fair. Ice cream was ordered for dessert-vanilla for us both.But husband had 2 scoops of lemon sorbet delivered but I did have my scoop of vanilla! Two small dogs were ever present and were seen to defaecate outside on the terrace as we previously noted by other guests this is just not pleasant to witness. Overall apart from the wonderful breakfast and helpful staff I cannot say I would recommend this hotel. Many steps(no handrails) and noise from the railway made it an okay stopover but will not be rushing back.

Plussat: We stayed one night at les suites de lac with a family. We had a 2 room apartment. The rooms were clean , stylish and beds were comfortable .Good value for money

Miinukset: The only downside this apartment was without view on a lake.

Plussat: Amazing views. Beautiful rooms and very friendly staff. It was lovely to sit beside the pool and have a drink.

Miinukset: Very little we didn’t like.

Plussat: Perfect stopover. Superb staff. Excellent breakfast and good parking. Dog-friendly.

Miinukset: Nothing not to like. Already booked for another stopover.

Plussat: The views were stunning, although that is what you hope for when you pay extra for it. The breakfast was nice with a good selection. Staff were friendly and helpful.

Miinukset: Car park was a bit awkward. The bathroom wasn’t as clean as expected especially at that sort of hotel with a suite.

Plussat: Location, location, location!

Miinukset: There was nothing we didn’t like.

Plussat: Erinomainen aamiainen, viihtyisä ja kaunis alue - suosittelemme lämpimästi. Erinomainen hinta-laatu -suhde.

Plussat: Romantic villa with a lot of old details, very nice classic breakfast, refreshing pool with good sunbeds

Miinukset: No drinks available or fridge in the room

Plussat: Really nice b&b, cosy room, spacious, breakfast was cute either sitting outside with a view or inside, onsite carparking, hopeless Internet dropped out all the time and very slow, very nice garden sitting area. Very sweet and nice host only speaks French but it was not a problem. A bit tricky to walk down into town. Can highly recommend it.

Miinukset: Only the Internet. Very slow.

Plussat: Excellent breakfast, good location, fabulous views. Lovely well appointed room.

Plussat: Breakfast had a good variety

Miinukset: There was no way to get into the property had to rely on other guests to open the gate, no remote for the cooling system had to have Windows open and the mosquitos we're horrendous. No shower we had to sit in the bath and try and wash with a hand held shower head, not acceptable. Wifi did not work at all for the whole stay and the tv did not pick up any channels. Bed sheets balled and threadbare.

Plussat: The free use of the spa facilities and the breakfast was fantastic.

Plussat: the location is great, nothing to do with the hotel. The spa, etc.., nice although very cramped around the jacuzzis.

Miinukset: the location is great, nothing to do with the hotel. I cannot believe it is a 4 stars hotel. the bar is horrible. not a cosy place to be, We usually go to the Mercure, we wanted to try this lovely location, that ticked the box but next time we will go back to Mercure.

Plussat: The view - if we didnt have a lake view i would have been very disappointed. The view saves this hotel.

Miinukset: The staff were not very helpful, the double bed was two singles pushed together and pillows were very uncomfortable. Pretty standard 3* hotel

Plussat: Close to the lake and marina, several restaurants in the nearby area, the magnificent sauna in the hotel, breakfast was good and the closeness to the bike path

Miinukset: We happened to arrive mid Sunday. We were told that everything is closed and maybe some carts would have food in a festival nearby. This is mid afternoon after a day’s ride in bicycles. So we took their very expensive brunch which was pretty much a breakfast with a bit of chicken and mashed potatoes to later find out that there are several restaurants in walking distance, all open and with better food. Disappointing!

Plussat: Spa

Miinukset: Nothing

Plussat: Room and bathroom austere and lifeless. Very basic continental breakfast in room which cost 5 euro extra. No restaurant or bar menu on Sunday just set price brunch with lots people in dressing gowns from health centre

Miinukset: As above but didn’t like much

Plussat: Loved the location, room was clean and large with nice view. Also quiet.

Miinukset: Was a little dated. Pool edges had significant mould.

Plussat: The suite we had was very good

Miinukset: The decor was a bit tired. The breakfast was not value for money. It needs some more variety but all in all very goo.

Plussat: Staff are very friendly, accommodating and helpful. Great location near Aix Les Bains centreville and 10 minute drive to the Lake. We had a large updated modern room at the back of the hotel which was extremely quiet. Room was clean and included large bathroom with dual basins and separate toilet.

Miinukset: Perhaps the breakfast could have been better, no hot food, strictly continental style.

Plussat: Convenient location for the town. Quiet and comfortable.

Miinukset: The hotel advertised a restaurant but in reality it was only for those on a longer stay with a Table d'hote meal. At reception we were told it was a 30 minute walk to the lake - in reality it was nearly an hour (and we are fast walkers!). We were surprised to have to pay for the "Private parking".

Plussat: Natasha was so helpful and kind in her beautiful architectural home !

Miinukset: NA

Plussat: Great location, plenty of breakfast

Miinukset: A little more generous with shampoo. The reception desk was usually un manned which made the place feel a little soul-less.

Plussat: Hotelli sijaitsee miltei keskustassa rauhallisella alueella. Huone oli iso ja siisti, kesällä ulkoalue antaa lisää vastinetta rahalle. Aamiainen oli myös maittava, autolle sai parkkipaikan hotellin pihasta 7 € / vrk

Miinukset: Kaikki ok

Plussat: well located, good cost benefit with a great view to the church. It has a charming garden with roses and vegetables plants. Sunny days were great.

Miinukset: the kettle smells vinegar and plastic - but clean. socket could be better placed.

Plussat: Nice pool in relaxing garden quiet in spite of train line running to rear

Miinukset: Unfortunately as it was Sunday night hotel bar and restaurant closed but that is France

Plussat: Bathroom was obviously newly renovated: great!

Miinukset: The room smelled unventilated and musty. Small room with old carpet.

Plussat: Relaxed welcoming atmosphere, lovely garden to have a coffee in the mornings or dinner in the evening

Miinukset: N/A

Plussat: Nice hotel with nice restaurant and swimming pool. Staff very efficient and welcoming.

Miinukset: Standard double rooms a bit small and no airco in our room.

Plussat: Good atmosphere, excellent food

Miinukset: Car park slots much too small!

Plussat: Very friendly and welcoming hosts. The rooms are very clean and nicely done.

Miinukset: The Internet, even if we didn't use it much, is very very slow. Even browsing the next destination took a long time, I guess it won't take much to improve this, so please have a look at it.

Plussat: Staff very pleasant, and helpful Bedroom is very comfortable and quiet Restaurant is also very good

Miinukset: Internet (especially for streaming) was slow breakfast a bit expensive for what proposed

Plussat: The room (junior suite) was OK. The pool area was nice.

Miinukset: We were given the wrong room upon arrival. We only realised once in the room that this didn't match what we booked (this was a standard room when we booked a suite), we had to go back to reception to ask if that was right, and the staff said they "made a mistake" and "mixed up names". No apology or gesture from the staff to make up for it. One bathroom light in the suite was broken, and the suitcase bench about to collapse. There was only decaf coffee available in the room. We had dinner at the hotel restaurant and service was not good, they never brought us our bread. The food was also overpriced. The pool area is nice but the sauna is only turned on upon request, which we didn't know beforehand.

Plussat: Very good location but quite difficult to find with a car GPS... Actually the hotel is located in an other street name (Raymond Castel) and the number 173 avenue du Petit-Port does not exist... The balneo facility is fine but the jacuzzi is quite small and difficult to reach in case of a lot of people attending a the same time... Breakfast is very good and very complete with a wonderful view on the Bourget lake.

Miinukset: There should be towels specific for the swimming pool. No hotel maintenance during the WE, no light on the bathroom mirror...

Plussat: Nice location

Miinukset: Ugly hotel. Ugly room. Not clean. Expensive for what they offer.

Plussat: Modern spa hotel on the banks of the Lac du Bourget, with a superb breakfast buffet and a lovely view from its roof-top restaurant.

Miinukset: The swimming pool has a view of ... the parking lot up front. It would feel more cosy if cars could park just a little bit further on the large public parking lot less than 20 meters away.

Plussat: Bed was soft in the bedroom. Location was good, near the lake. The restaurant was on top with a splendid view. Breakfast ok. Parking available.

Miinukset: The couch in the living room was hard, not good for sleeping on it. The door of the bathroom was damaged.

Plussat: Could do better ! Good facilities that needs an interior designer. Otherwise very good for sleeping.

Miinukset: No restaurant.

Plussat: Location, staff

Miinukset: Breakfast and the spa do not accept kids below 12 years old which was a bad surprise for us so we had to look for another spa in the city

Plussat: Staff very helpful

Miinukset: Facilities need updating

Plussat: A very nice hotel in appealing parkland with a nice smallish pool, good functional rooms and brilliant chambre maids/cleaning. There are thoughtful touches too, like the coffee making facilities in the reception area. I enjoyed the area for accessing Le Revard and the Lac.

Miinukset: The awkward location, a few kms outside town is made better by a bus service that has free tickets behind reception. There are buses about 2 x an hour. There's no dinner onsite, so the neighbouring Mercure or a Geant Supermarket/ local pizza are the main options.

Plussat: Big parking lot. Convenient location. We were traveling from the US. Pleasantly surprised. Pin ball machine in the lobby!

Plussat: Amazing location next to a park and a spa. I strongly recommend to visit Aix-les-Bains as it is stunning!

Miinukset: Maybe the rooms need a bit of renovation.

Plussat: Room was good

Miinukset: No Milk available for a coffee when arriving back at the hotel about 10.30 and staff just said they didn’t have milk. Not helpful. Compared to Ibis styles Beaune a few days ago that was much better. Very helpful staff and cartons of milk. A small issue but surely every Ibis Styles could at least have uht milk cartons or fresh milk available if there are no facilities in the room.

Plussat: Very recently renovated so all new fixtures and clean.

Miinukset: No big spoons at breakfast.

Miinukset: The woman that i met made me feel very welcome...she was a star.

Plussat: Nice big room. Comfy beds, good location.

Miinukset: Shower and sink are in the bedroom with no door, therefore, no privacy at all.

Plussat: The room design