Aix-les-Bains hotellit lähellä Musée Faure

Plussat: Great location with station, restaurants and shops all handy.

Miinukset: Very hot time of year so air con would have been nice. Warning : as advertised no shower in my room but is on ground floor somewhere - never did find it. Washbasin and bidet in room however.

Plussat: Staff are the best, Late Check-in was Very Important, Room was great

Plussat: The hotel is in the middle of the center. We only used it since we were in transit

Miinukset: the beds are very small.

Plussat: The staff made our stay easier. Helpful and good knowledge of the area. Good advices of where to park and where to go.

Miinukset: Good location, friendly staff and they have a bidet!!

Plussat: Excellent location and very friendly and helpful hosts.

Plussat: Smack bang in the middle of town, lovely little commercial hotel with no frills. Run by friendly owners. Decent continental breakfast.

Miinukset: Parking for cars would be an issue, we got our motorcycle parked in an adjacent ally.

Plussat: Hosts were great. Breakfasts were excellent.

Miinukset: Nothing

Plussat: Location, staff. Was able to park the bike inside the hotel

Miinukset: Although toilet in at the bedroom, the shower is two floors up

Plussat: Madame oli aivan ihana. Sijainti loistava ja aamiainen riittävä.

Miinukset: Wifi toimi ainoastaan aulassa ja aamiaistilassa. Toisaalta tämä rauhoitti sopivasti iltoja huoneessa.

Plussat: Location was great - less than 10 mins walk from the train station. Lots of restaurants nearby. Owner was very friendly. He has recently acquired the hotel and hopes to renovate next year. Price was reasonable.

Miinukset: The property is old and the pipes in the walls are very noisy at night. Anytime anyone runs the flush you can hear the water in the pipes. Bed was uncomfortable. Overall had very bad sleep all three nights. I was in a single room with a toilet, bath was separate on 3rd floor. But bath was only cleaned once during my 3 night stay.

Plussat: Location was perfect. Staff were excellent.

Miinukset: No Air Con

Plussat: We booked a confort room but sadly, most of them don't have a view to the lake, so we asked to get a Superior Room, and we got the key in less than 2 minutes. Great choice, even if the confort room was really nice, the view of the lake worth it! Staff really nice and disponible, they called the taxi for us and even at nigh the stuff was really kind.

Miinukset: Swimming pool didn't have anyone watching around, when we get into the jacuzzi we were 5 (max 6 people) and some minutes late, a mum with her 2 children arrived and we needed to go out. It's a little bit far from the train station (30 minutes by foot) but for staying next to the lake I don't think we could get something better.

Plussat: Great swimming pool area - kids loved it. Staff were lovely. Food was great in restaurant.

Plussat: Lovely situation. Great restaurant upstairs.

Plussat: Nice large room (suite) Great bed Helpful staff Free parking Quirky modern style Bacon at breakfast (excellent quality)

Miinukset: That the restaurant was closed for dinner (Sunday AND Monday) and that was both nights of our stay! Be sure to check! Stained bedroom carpet. Swimming pool a bit too warm! Breakfast on day 2 was a fiasco - only one staff member, bread and croissants ran out, hot food was cold and bacon was not available as they had run out the previous day. To be fair, management waived payment when we checked out. Town a bit far to walk, but location near the lakeside is good.

Plussat: It's near the lake; the hotel has a nice pool and spa; I forgot my toothbrush and the reception desk provided me with a small kit; the bed was extremely comfortable, large, clean, soft, crisp linen; quiet and well-located for the water centre and outdoor pool next door, beaches. 20 min walk into the centre ville but if you want the lake within skipping distance, the location is perfect. Friendly, helpful staff.

Miinukset: The in-room phone didn't work--I had to call reception on my mobile and I was put on hold for over 3 mins before I could open my mouth; the toilet cistern was running during the night, decided not to bother calling reception again and had to fiddle a bit to get it to stop; it was a junior suite for 180 EUR for one night, which was extremely overpriced for the quality on offer--door with holes in them from bashing (the bathroom and bedroom doors opened in on each other, which became annoying about 5 mins after moving in); cheap furniture with scratches; tiny kettle on a tray with instant coffee sachets; stuck on-the-wall soap rather than toiletries; rather unwelcoming literature in the room with lots of warnings about what not to do in the spa; though I was the only person on the reservation, when I walked in, the sitting room had been turned into a bedroom with the sofa bed made up, which I promptly had to unmake and shove back into a sofa. Disappointing, and not a place I wanted to spend more than one night.

Plussat: The panoramic restaurant

Plussat: Nice location

Miinukset: Ugly hotel. Ugly room. Not clean. Expensive for what they offer.

Plussat: Good basic room, adequate nothing to complain about but then again nothing special.# Friendly welcome form reception staff and house keeping staff most help.

Miinukset: Breakfast just average, bit of a bun fight with the restaurant being full when we had a later breakfast on our first day.

Plussat: modern hotel. Comfortable rooms. I was expecting a more beautiful location. The parking of hotel is limited so need to park farther. Minimum service. Supêrnice swimming pool

Miinukset: Hotel area

Plussat: Grounds for walking dogs. Excellent location just outside town. Excellent breakfast.

Miinukset: Nothing.

Plussat: Arrival very late (around 12:00 PM) and a friendly person was still manning the reception. Service really appreciated. Bed extra comfortable. Superbe surrounding with large park and facilities to walk around and relax.

Miinukset: NO tea/coffee facilities in the room.

Plussat: God morgenmad Fin swimmingpool

Plussat: The staff was really friendly and helpful. They have a parking outside which is nice I was on the garden side, so I didn't have the road noise. The mattress and bed in general were really comfortable.

Miinukset: The room was quite old furnished. The bathroom was not really clean, some dirts on the ground. The rooms need new paint and decoration. The bathroom is really old with a shower curtain. The breakfast was really poor.

Plussat: 2nd time ive stayed here its got a cracking pool and the staff are spot on its one of the best value for money properties ive been to,excellent room nice and clean with good wifi....well recommend

Plussat: My room was quiet (showing to the back of the hotel). Breakfast was fine. Not a large selection but fresh bread and juice. Staff was friendly. Many parking space. Quick check in and check out. Supermarket nearby.

Miinukset: A bar would be nice (there is one in the hotel beside).

Plussat: The beds, breakfast and the big park the hotel is set in.

Plussat: Breakfast was great

Miinukset: The pool was closed and very loud construction. When I complained, they upgraded me to a room with a view of pool construction

Plussat: don't miss the dinner, excellent!

Plussat: Good atmosphere, calm, with good range of facilities. So, were satisfied about it. Special mention for the restaurant which serve delicate and delicious food.

Miinukset: Nothing particularité except the floor of the bathroom.

Plussat: Nothing

Miinukset: No blinds or curtains so couldn't darken the room to sleep

Plussat: Very friendly personnel. Breakfast buffet very good. Room with big terrasse. Private garage for the car.

Plussat: Very clean and well lit modern underground garage in a nearby building...but only for smaller cars.

Plussat: Room very nicely furnished and all staff very friendly and competent

Miinukset: The shower wasn't top.

Plussat: The position

Miinukset: I asked for some gluten free products for my breakfast and in the morning a waiter prepared me some slices of GF bread warmed up it on the grill where all guests warm up their bread! This means a total lack of knowledge of basic hospitality, the staff MUST be prepared for all reasonable requests of clients otherwise it is better to communicate that it is not possible to get a gluten-free breakfast. If I had not noticed, I would have a stomach ache of incredible ones with unpleasant consequences. It takes competence and honesty to admit that you are not able to handle some situations, that's all.

Plussat: The central position of the hotel makes accessing the town very easy. Quiet location near park. Short walk to station. Breakfast provided value for money and offered reasonable choice.

Miinukset: The lake is some distance away (30 min walk - 15 min by bus). Our room was rather dated and would benefit from a make-over + no air-conditioning. Security of room keys questionable (just inside entrance where one or two people just helped themselves!)

Plussat: Comfort

Miinukset: Noisy street in the morning

Plussat: clean, helpfull staff, good shower, location, breakfast

Miinukset: air conditioner woukd be better for heating

Plussat: The size of the bed,and the tv

Miinukset: The hotel is not a 4stars , maybe it was 20 years ago a 4 stars hotel, I have a half board (breakfast and dinner),the breakfast it’s ok,but dinner it was very bad, the last night they bring me the meat with human hair,I told them to bring me another,they just changed the plate and removed the hair,luckily for me ,before they took the plate,I put paper,and that’s how I knew what have they done. Half board does not include drinks to dinner,you have to pay them separately, every day I find in the room bugs ,smelly bugs when you kill them... The personal doesn’t speak English or other language,just French. The food it s not great, the water in the pool it cold,to get to the pool you have to pass to a corridor that it s very cold to that corridor,specially when you are Coming back to the room,the elevator it s very old ,an it s make noise and doesn’t work very good when you pres the button s, at the breakfast some of the food it’s not fresh,I think they are for days past... Anyway a very bad experience ,specially for New Year’s Eve!!! I WOULD NOT RETURN TO THIS (2 STARS HOTEL IN MY LIFE)!!!! And I don’t advise anyone to stay here more than one night!!!!

Plussat: The hotel is located in the middle of a park. You have access to the Spa (which is nothing else than an indoor swimming pool + Jacuzzi), but also to the other hotel's faciltities (outdoor swimming pool). Bed was very comfy, and room was large, with a balcony.

Miinukset: This cannot be a 4 stars. Floor is old and deteriorated, entrance and rooms are smelly, furnitures are outdated, spa is a "joke" (it is just a jacuzzi). I will never come back again. Value for money is very low.

Plussat: Nice large room . Comfortable bed. Hotel is situated in a big park. Good breakfast.

Miinukset: The demi- pension we booked over Christmas did not include the Christmas meal and we were not informed until that evening. The demi- pension mennu had a very limited choice with no plat du jour.

Plussat: The staff were very nice and they views from my room to the garden were absoluely stunning. Breakfast was good too.

Miinukset: The room dinn´t seem to be very well ventilated when I entered the room for the first time.

Plussat: Staff were very good (except for one of barman who was miserable). Good location and quiet. Large room with comfortable bed and a balcony. Refrigerator was a real bonus - very useful! Plentiful, free parking.

Miinukset: Outside appearance was awful. The hotel needed painting and a general refurbishment outside. The bathroom & toilet were very tired and the bathroom was on the small side with shower over bath. Shower head itself was poor with low pressure. Bathroom & toilet needed knocking together to create more space, and at the same time, updating with modern fittings.

Plussat: Hotel with a real history. Kings, presidents and other famous people stayed her (f.i. Alfred Nobel). Yes in some places the hotel is somewhat outdated, but Mercure is working at it and in general most of the things are okay. The pool was nice and had a good temperature. Breakfast was very good.

Miinukset: In some places needs renovation, but over all okay.

Plussat: The room size :) Attending to our preference for vegan options was very kind. The gentleman during breakfast was very helpful also.

Miinukset: Dinner options,very limited and after ordering a chicken skillet it turned out not fresh...the chicken smelt rotten, so we had to settle for an omelette and fried potatoes.

Plussat: Staff excellent, restaurant very nice (incl menu / quality of food), spa good, fitness centre not so - pretty spartan!

Miinukset: Not really a fitness centre, just a couple of machines..

Plussat: Friendliness of staff. The hotel barman is perfect. My doggy was very happy too. Situated within a green park what more are you asking for. I shall return one day.

Miinukset: The massage room.

Plussat: Location

Miinukset: Small bed rooms