Aix-les-Bains hotellit lähellä Musée Faure

Plussat: The free use of the spa facilities and the breakfast was fantastic.

Plussat: the location is great, nothing to do with the hotel. The spa, etc.., nice although very cramped around the jacuzzis.

Miinukset: the location is great, nothing to do with the hotel. I cannot believe it is a 4 stars hotel. the bar is horrible. not a cosy place to be, We usually go to the Mercure, we wanted to try this lovely location, that ticked the box but next time we will go back to Mercure.

Plussat: The view - if we didnt have a lake view i would have been very disappointed. The view saves this hotel.

Miinukset: The staff were not very helpful, the double bed was two singles pushed together and pillows were very uncomfortable. Pretty standard 3* hotel

Plussat: A large, clear room with quiet air conditioning; the swimming pool open late; a fenced parking lot

Miinukset: The staff should enforce the swimming pool rules (no jumping for instance)

Plussat: Super spa facilities, fantastic room with balcony and lake view. We loved this hotel, the spa facilities and great, stylish armchairs in reception area. Coffee was excellent at the bar.

Miinukset: A shame we couldn't access our room until 4pm. (But the 12 noon checkout the next day enabled us to use the spa again in the morning. So no complaints. ) Breakfast was bit pricey so we declined.

Plussat: Everything was good, great spa.

Miinukset: Nothing at all

Plussat: Close to the lake and marina, several restaurants in the nearby area, the magnificent sauna in the hotel, breakfast was good and the closeness to the bike path

Miinukset: We happened to arrive mid Sunday. We were told that everything is closed and maybe some carts would have food in a festival nearby. This is mid afternoon after a day’s ride in bicycles. So we took their very expensive brunch which was pretty much a breakfast with a bit of chicken and mashed potatoes to later find out that there are several restaurants in walking distance, all open and with better food. Disappointing!

Plussat: Spa

Miinukset: Nothing

Plussat: A lovely location and if you’re on a high enough floor you’ve got a great view. Bed was very comfortable.

Miinukset: Rooms were tired and dated. Initially we were given a second floor room with essentially a view of a tarmac roof. Staff did move us to a room on the 5th floor with a better view. The hotel advertises free bicycle hire which we’d booked via booking.com ; when we arrived we discovered that this wasn’t available as the hotel only has two bikes (for presumably 100 odd rooms).

Plussat: Great location for lakeside restaurants and activities. Good size balcony and huge bed. Not too busy although we stayed mid week. Wife enjoyed the spa facilities.

Miinukset: Difficult to find. Hotel sign directed us to Petit Port and you cannot drive into hotel that way. Sign posts leaving the hotel back to main road were also poor

Plussat: Restaurant serves excellent food (dinner) with friendly obliging service. Asked for effective cooling fan which was immediately brought to our room. A very friendly hotel well used to dealing with international visitors.

Plussat: Friendly staff able to have dinner at the hotel. Lovely garden and pool

Miinukset: No air con and could not open window as opened directly onto terrace therefore,room extremely hot and stuffy,in spite of fan that was provided. Not good in hot summer months

Plussat: Pool and gardens are beautiful, breakfast is great, something for everyone. Staff is very kind and pro. Close by the lake and restaurant but still need to take the car.

Miinukset: A bit surprised there was a train track passing just by the hotel. Our room was quite old style deco, no airco, one ventilator for three people.

Plussat: Bathroom was obviously newly renovated: great!

Miinukset: The room smelled unventilated and musty. Small room with old carpet.

Plussat: Relaxed welcoming atmosphere, lovely garden to have a coffee in the mornings or dinner in the evening

Miinukset: N/A

Plussat: Nice hotel with nice restaurant and swimming pool. Staff very efficient and welcoming.

Miinukset: Standard double rooms a bit small and no airco in our room.

Plussat: Good atmosphere, excellent food

Miinukset: Car park slots much too small!

Plussat: Very friendly and welcoming hosts. The rooms are very clean and nicely done.

Miinukset: The Internet, even if we didn't use it much, is very very slow. Even browsing the next destination took a long time, I guess it won't take much to improve this, so please have a look at it.

Plussat: Breakfast and swimming pool area: no complaints, beautiful garden.

Miinukset: Room 221: extremely small room for 3 persons, quite seriously outdated and highly prized compaired to international hotels in the neighbourhood. Breakfast and swimming pool area: no complaints, beautiful garden. Absence of airco in our top floor room was not appreciated... temperature in room measured was 32°C...

Plussat: Staff very pleasant, and helpful Bedroom is very comfortable and quiet Restaurant is also very good

Miinukset: Internet (especially for streaming) was slow breakfast a bit expensive for what proposed

Plussat: Location, staff. Was able to park the bike inside the hotel

Miinukset: Although toilet in at the bedroom, the shower is two floors up

Plussat: This hotel is in the traditional town centre area close to the station, shops and restaurants.

Miinukset: Other hotels are more convenient for the lake which is a major reason for a stay in Aix les Bains.

Plussat: A nice hotel. Old style. But the owner's kindness is unique :)

Plussat: Madame oli aivan ihana. Sijainti loistava ja aamiainen riittävä.

Miinukset: Wifi toimi ainoastaan aulassa ja aamiaistilassa. Toisaalta tämä rauhoitti sopivasti iltoja huoneessa.

Plussat: Location was great - less than 10 mins walk from the train station. Lots of restaurants nearby. Owner was very friendly. He has recently acquired the hotel and hopes to renovate next year. Price was reasonable.

Miinukset: The property is old and the pipes in the walls are very noisy at night. Anytime anyone runs the flush you can hear the water in the pipes. Bed was uncomfortable. Overall had very bad sleep all three nights. I was in a single room with a toilet, bath was separate on 3rd floor. But bath was only cleaned once during my 3 night stay.

Plussat: Location was perfect. Staff were excellent.

Miinukset: No Air Con

Plussat: God morgenmad Fin swimmingpool

Plussat: The staff was really friendly and helpful. They have a parking outside which is nice I was on the garden side, so I didn't have the road noise. The mattress and bed in general were really comfortable.

Miinukset: The room was quite old furnished. The bathroom was not really clean, some dirts on the ground. The rooms need new paint and decoration. The bathroom is really old with a shower curtain. The breakfast was really poor.

Plussat: A very nice hotel in appealing parkland with a nice smallish pool, good functional rooms and brilliant chambre maids/cleaning. There are thoughtful touches too, like the coffee making facilities in the reception area. I enjoyed the area for accessing Le Revard and the Lac.

Miinukset: The awkward location, a few kms outside town is made better by a bus service that has free tickets behind reception. There are buses about 2 x an hour. There's no dinner onsite, so the neighbouring Mercure or a Geant Supermarket/ local pizza are the main options.

Plussat: Big parking lot. Convenient location. We were traveling from the US. Pleasantly surprised. Pin ball machine in the lobby!

Plussat: Amazing location next to a park and a spa. I strongly recommend to visit Aix-les-Bains as it is stunning!

Miinukset: Maybe the rooms need a bit of renovation.

Plussat: Room was good

Miinukset: No Milk available for a coffee when arriving back at the hotel about 10.30 and staff just said they didn’t have milk. Not helpful. Compared to Ibis styles Beaune a few days ago that was much better. Very helpful staff and cartons of milk. A small issue but surely every Ibis Styles could at least have uht milk cartons or fresh milk available if there are no facilities in the room.

Plussat: My room was quiet (showing to the back of the hotel). Breakfast was fine. Not a large selection but fresh bread and juice. Staff was friendly. Many parking space. Quick check in and check out. Supermarket nearby.

Miinukset: A bar would be nice (there is one in the hotel beside).

Plussat: The beds, breakfast and the big park the hotel is set in.

Plussat: Breakfast was great

Miinukset: The pool was closed and very loud construction. When I complained, they upgraded me to a room with a view of pool construction

Plussat: The room (junior suite) was OK. The pool area was nice.

Miinukset: We were given the wrong room upon arrival. We only realised once in the room that this didn't match what we booked (this was a standard room when we booked a suite), we had to go back to reception to ask if that was right, and the staff said they "made a mistake" and "mixed up names". No apology or gesture from the staff to make up for it. One bathroom light in the suite was broken, and the suitcase bench about to collapse. There was only decaf coffee available in the room. We had dinner at the hotel restaurant and service was not good, they never brought us our bread. The food was also overpriced. The pool area is nice but the sauna is only turned on upon request, which we didn't know beforehand.

Plussat: We booked a confort room but sadly, most of them don't have a view to the lake, so we asked to get a Superior Room, and we got the key in less than 2 minutes. Great choice, even if the confort room was really nice, the view of the lake worth it! Staff really nice and disponible, they called the taxi for us and even at nigh the stuff was really kind.

Miinukset: Swimming pool didn't have anyone watching around, when we get into the jacuzzi we were 5 (max 6 people) and some minutes late, a mum with her 2 children arrived and we needed to go out. It's a little bit far from the train station (30 minutes by foot) but for staying next to the lake I don't think we could get something better.

Plussat: Great swimming pool area - kids loved it. Staff were lovely. Food was great in restaurant.

Plussat: Nice large room (suite) Great bed Helpful staff Free parking Quirky modern style Bacon at breakfast (excellent quality)

Miinukset: That the restaurant was closed for dinner (Sunday AND Monday) and that was both nights of our stay! Be sure to check! Stained bedroom carpet. Swimming pool a bit too warm! Breakfast on day 2 was a fiasco - only one staff member, bread and croissants ran out, hot food was cold and bacon was not available as they had run out the previous day. To be fair, management waived payment when we checked out. Town a bit far to walk, but location near the lakeside is good.

Plussat: It's near the lake; the hotel has a nice pool and spa; I forgot my toothbrush and the reception desk provided me with a small kit; the bed was extremely comfortable, large, clean, soft, crisp linen; quiet and well-located for the water centre and outdoor pool next door, beaches. 20 min walk into the centre ville but if you want the lake within skipping distance, the location is perfect. Friendly, helpful staff.

Miinukset: The in-room phone didn't work--I had to call reception on my mobile and I was put on hold for over 3 mins before I could open my mouth; the toilet cistern was running during the night, decided not to bother calling reception again and had to fiddle a bit to get it to stop; it was a junior suite for 180 EUR for one night, which was extremely overpriced for the quality on offer--door with holes in them from bashing (the bathroom and bedroom doors opened in on each other, which became annoying about 5 mins after moving in); cheap furniture with scratches; tiny kettle on a tray with instant coffee sachets; stuck on-the-wall soap rather than toiletries; rather unwelcoming literature in the room with lots of warnings about what not to do in the spa; though I was the only person on the reservation, when I walked in, the sitting room had been turned into a bedroom with the sofa bed made up, which I promptly had to unmake and shove back into a sofa. Disappointing, and not a place I wanted to spend more than one night.

Plussat: Nice location

Miinukset: Ugly hotel. Ugly room. Not clean. Expensive for what they offer.

Plussat: Lovely situation. Great restaurant upstairs.

Plussat: Bed was soft in the bedroom. Location was good, near the lake. The restaurant was on top with a splendid view. Breakfast ok. Parking available.

Miinukset: The couch in the living room was hard, not good for sleeping on it. The door of the bathroom was damaged.

Plussat: modern hotel. Comfortable rooms. I was expecting a more beautiful location. The parking of hotel is limited so need to park farther. Minimum service. Supêrnice swimming pool

Miinukset: Hotel area

Plussat: The size of the bed,and the tv

Miinukset: The hotel is not a 4stars , maybe it was 20 years ago a 4 stars hotel, I have a half board (breakfast and dinner),the breakfast it’s ok,but dinner it was very bad, the last night they bring me the meat with human hair,I told them to bring me another,they just changed the plate and removed the hair,luckily for me ,before they took the plate,I put paper,and that’s how I knew what have they done. Half board does not include drinks to dinner,you have to pay them separately, every day I find in the room bugs ,smelly bugs when you kill them... The personal doesn’t speak English or other language,just French. The food it s not great, the water in the pool it cold,to get to the pool you have to pass to a corridor that it s very cold to that corridor,specially when you are Coming back to the room,the elevator it s very old ,an it s make noise and doesn’t work very good when you pres the button s, at the breakfast some of the food it’s not fresh,I think they are for days past... Anyway a very bad experience ,specially for New Year’s Eve!!! I WOULD NOT RETURN TO THIS (2 STARS HOTEL IN MY LIFE)!!!! And I don’t advise anyone to stay here more than one night!!!!

Plussat: The hotel is located in the middle of a park. You have access to the Spa (which is nothing else than an indoor swimming pool + Jacuzzi), but also to the other hotel's faciltities (outdoor swimming pool). Bed was very comfy, and room was large, with a balcony.

Miinukset: This cannot be a 4 stars. Floor is old and deteriorated, entrance and rooms are smelly, furnitures are outdated, spa is a "joke" (it is just a jacuzzi). I will never come back again. Value for money is very low.

Plussat: Nice large room . Comfortable bed. Hotel is situated in a big park. Good breakfast.

Miinukset: The demi- pension we booked over Christmas did not include the Christmas meal and we were not informed until that evening. The demi- pension mennu had a very limited choice with no plat du jour.

Plussat: The staff were very nice and they views from my room to the garden were absoluely stunning. Breakfast was good too.

Miinukset: The room dinn´t seem to be very well ventilated when I entered the room for the first time.

Plussat: Staff were very good (except for one of barman who was miserable). Good location and quiet. Large room with comfortable bed and a balcony. Refrigerator was a real bonus - very useful! Plentiful, free parking.

Miinukset: Outside appearance was awful. The hotel needed painting and a general refurbishment outside. The bathroom & toilet were very tired and the bathroom was on the small side with shower over bath. Shower head itself was poor with low pressure. Bathroom & toilet needed knocking together to create more space, and at the same time, updating with modern fittings.

Plussat: Hotel with a real history. Kings, presidents and other famous people stayed her (f.i. Alfred Nobel). Yes in some places the hotel is somewhat outdated, but Mercure is working at it and in general most of the things are okay. The pool was nice and had a good temperature. Breakfast was very good.

Miinukset: In some places needs renovation, but over all okay.

Plussat: The room size :) Attending to our preference for vegan options was very kind. The gentleman during breakfast was very helpful also.

Miinukset: Dinner options,very limited and after ordering a chicken skillet it turned out not fresh...the chicken smelt rotten, so we had to settle for an omelette and fried potatoes.

Plussat: Staff excellent, restaurant very nice (incl menu / quality of food), spa good, fitness centre not so - pretty spartan!

Miinukset: Not really a fitness centre, just a couple of machines..

Plussat: Friendliness of staff. The hotel barman is perfect. My doggy was very happy too. Situated within a green park what more are you asking for. I shall return one day.

Miinukset: The massage room.

Plussat: Location

Miinukset: Small bed rooms