Al-Ain hotellia

Plussat: I spent a night with my family I found it fabulous

Plussat: Reception staff are very nice people and location great

Miinukset: Room service need more skills

Plussat: The hotel is very clean. Smooth check in. Good food

Miinukset: AC was really bad

Plussat: The property was nice and cozy, staff / crew are friendly. Location is good, the mall was just across the street. Staff are very accommodating.

Miinukset: Everything was great.

Miinukset: The check in was so slow although very late at night around 12:30 am. AC was very cold like sick cold; only with auto function controlled it.

Plussat: Excellent facilities

Miinukset: Curtains did not close fully so the light from outside comes into the room in the morning.

Plussat: All things

Miinukset: Nothing

Plussat: Every thing was lively

Miinukset: nothing

Plussat: Everything is amazing

Miinukset: Nothing

Plussat: The charge and location

Miinukset: The rooms are very comfortable

Plussat: Staff are very accommodating and friendly

Miinukset: So far no

Plussat: Amazing breakfast - good facilities for kids next door (Mall) as well as hotel pool - Very friendly staff

Miinukset: Rooms are too hot we couldn't sleep and when we ask the staff for the help they said it's normal!!

Plussat: clean and perfect price. ok

Plussat: Hotellilla kaikki toimi odotetusti. Olen vierallut hotellissa 4 kertaa aikaisemmin.

Miinukset: Hotellilla toiminnassa mitään ei moittivaa.

Plussat: The staff was vey kind and helpful

Miinukset: Everything was great

Plussat: Near the mall

Miinukset: No view

Plussat: Professional and friendly staff.

Miinukset: The coordination on booking . com not accurate.

Plussat: Suuret, hiljaiset huoneet, kohtelias henkilökunta, sisäkautta pääsi valtavaan kauppakeskukseen.

Plussat: The hotel and location

Miinukset: The hotel lobby and breakfast menu need to be changed every day.

Plussat: The hotel location. Staff very attentive and friendly. Nice and tidy rooms. One of my bedt breakfast experience .

Miinukset: Nothing

Miinukset: Need more traning for the bellboy and receptionists and this property should be 4 star not 5

Plussat: Hieno allas alue, muuten toimi kaikki.

Miinukset: Huonetta ei saanut ajallaan. Reilu puoli tuntia jouduttiin odottelemaan.

Plussat: Excellent pool with fantastic lifeguards who engaged with the kids & kept them in the kid’s pool away from the main pool. Extensive breakfast buffet & good quality food.

Miinukset: Unfortunate that there was drilling next to the pool - it was a Saturday which is typically a busier time, so not sure why this could not be done during the week.

Plussat: Clean, easy access, great experience, will definitely come back

Plussat: I stayed for one night but I liked the location of it, it’s in the center and near to almost every mall and attraction site, super clean, calm and the food was amazing!

Miinukset: Nothing

Plussat: Comfortable rooms

Miinukset: The food

Plussat: quiet atmosphere

Miinukset: house keeping plus room service

Plussat: The comfort

Miinukset: Nothing

Plussat: Pidin kovasti Rotanasta. Huone oli tilava ja siisti. Hotellilla on hyvät ravintolat. Sijainti on erinomainen. Hotellin yhteydessä on upea Spa-palvelu, jossa todella erinomaisen syvähieronnan kipeytyneille jalkojen lihaksille.

Miinukset: Vastaanotossa oli ehkä hieman liikaa väkeä repimässä laukkuja, toivottamassa tervetulleeksi ja säätämässä autoa parkkiin. Vähän rauhallisempi ote antaisi luotettavamman kuvan.

Plussat: The helpful staff

Miinukset: The swimming pool timing for kids close too early. I wish to be extended till 10pm.

Plussat: Good

Miinukset: Good

Miinukset: The toilet doesn't have water splash!!!

Plussat: Its quite, good for relax , have friendly staff

Plussat: Very clean Very good in AlAin

Miinukset: Towels were not provided

Plussat: Location,quiet

Miinukset: Breakfast was very poor

Plussat: Everything

Miinukset: Nothing

Plussat: Location near a shopping mall.

Miinukset: Room wasn’t prepared fully before I checked in as I didn’t find any towels or slippers. However, I called housekeeping and delivered shortly after.

Plussat: Mostly the quite environment and the cleanliness

Miinukset: Nothing......

Plussat: Staff, clean property

Miinukset: -

Plussat: Location is superb next to Bawadi mall.

Miinukset: Check-in takes ages to finish as reception re-enter my information every time I check in. Also, I asked to empty the mini bar but I was told it’s not possible. And surprisingly at check-out, I was told I consumed some items from the minibar even though I didn’t . Next time, I will insist to remove the minibar.

Plussat: Everything

Miinukset: Absolutely nothing

Plussat: Location

Miinukset: The check in process took more than 1:30 hours

Plussat: Always when I visit AlAin Bawadi hotel my choice

Plussat: Over all

Miinukset: Nothing as such

Plussat: Location

Miinukset: No

Plussat: The hotel staff are all friendly.

Plussat: All are good, from The facilities and all staff, most esp.to ms.Maricar The receptionist

Miinukset: No.

Plussat: Better than expected

Miinukset: Nothing

Plussat: Quit Nice location and nice staff Nice food and service

Miinukset: They takes insurance

Plussat: I liked all inside the hotel. I feel comfort with my family relaxing inside hotel.

Miinukset: Not applicable

Plussat: Breakfast

Miinukset: It is not clean at all Smells like a kitchen There was no pool for kids

Plussat: Ayla hotel is the best hotel for a families guest to stay there . The staff behaviour is incredible. Hotel is in good area I like ayla hotel clean rooms and all the facilities which they are providing to their customers. I like it and I will suggest my friends family to stay there. Thanks ayla hotel and all staff Thank you so much

Miinukset: No every thing was good.

Plussat: Space of the room and staff

Miinukset: TV size

Plussat: Nice staff

Plussat: The atmosphere is nice. The weather at the hotel was much better than the weather at sea level, probably 10 degrees cooler. It's a relaxing place. The beds are comfortable. The pool was a good size. They have a variety of things you can do to chill out. There's the pool, a shisha café, or just generally enjoy the ambience and the scenery. There's quite a few different types of birds here and it's quite a sight at sunset.

Miinukset: The gym could be more well equipped. The food options are limited, but that's the trade off for being up a mountain. The pool hours could be a bit longer.

Plussat: Hieno sijainti. Todella lämmin uima-allas. Hyvät näkymät kaupunkiin, erilainen sijainti.

Plussat: Location and many options for kids

Miinukset: This hotel should have "All inclusive" price. Considering the location, having lunch out is not an option. Booked the room for 2 adults and 2 kids. However hotel asked us extra money to have an extra bed for the kids. Price of water!

Plussat: Views

Miinukset: Facilities

Plussat: Sunset view.

Miinukset: Bed's mattress was extra super duper UNCOMFORTABLE! WiFi did not work on my laptop! Staff kept telling IT will resolve. But, nothing happened.

Plussat: Our greatest respect and best thanks to all employees of the hotel. You are great. Special thanks to the friendly and helpful Miss. Roncani for their attentive organization. Best wishes.

Plussat: It is good value for money. The location is stunning with Views over Al Ain.

Miinukset: The room although on a non smoking floor really smelt badly of smoke.

Plussat: The breakfast was realy good although they do not alter the menu at all.

Miinukset: No one informed us that we were placed on a smoking floor. Staff is definately not trained 4 star quality. Ala cart menu is very expensive and food took ages to arrive at our table.

Plussat: Everything is amazing specially the staff And view of the hotel my prefer is that go to this hotel if you want really relaxation ... the hotel is is look likes 5 stars hotel but i don’t know why its 4 stars

Miinukset: Nothing everything was amazing really

Plussat: Every thing is very Good starting from the lady in the reception in check in time till we did check out with the same lady

Miinukset: N/A

Plussat: Good location

Miinukset: Poo

Plussat: Nice location

Miinukset: Limited lunch and dinner for GCC nationality

Plussat: Great Stay at Radisson Blu; great staff in all areas, especially the reception, cleaning staff, concierge, pool staff/lifeguards, and restaurant staff in Flavours Restaurant. The reception staff was always helpful and friendly, cleaning staff quick to give new towels, concierge helpful with bags and assistance, I was impressed with the pool lifeguard, in particular, a young woman who dealt with kids behaving poorly very quickly and didn't show any fear in doing so, and the Flavours staff were very friendly and helpful with special requests and checking with us during our meals. The facilities are great, the kids especially enjoyed the pool and the slide. I enjoyed the gym and the way I could workout and still see my family in the pool and even access them via a door which opened up on the pool. The rooms were clean and well maintained, the food was very good in Flavours, and the location was ideal; we could go around the city and visit the historical sites and even eat at the local restaurants all within a five-minute drive, and also close to the mountain and Bawadi mall.

Miinukset: Not much to say here... I didn't care for seeing alcohol being consumed outside near the lap pool, but I understand that people need to enjoy what they like and the hotel caters to everyone.

Plussat: the staff at the restaurant, gym and pool side were really. Thank you

Miinukset: The elevator to go down wasn’t working at a stage, waited a good 5-10 minutes. Also, a previous guest had broken the hair dryer, and when I called to get a replacement that took a little time. They also have construction happening at the moment, which would have been nice to be communicated with me about before hand.

Plussat: The Pool was really good. Service from the staff was good. Breakfast was good.

Miinukset: The lobby is a bit dull and the rooms are a bit worn out and the carpet had a smell.

Plussat: Bedroom was fine and suited my needs as I was traveling alone. Renovations did not bother me. Dinner at the Mexican place was great. The hamburger special was nice as well as the happy hour.

Miinukset: Breakfast was not too my liking. I missed some nice French toast and a nice mince curry dish. The quiche was cold and tasteless.

Plussat: A run down hotel, smelly rooms, service and staff are very good but that cannot make up for the general bad state the hotel is in

Miinukset: I checked out a day early and while I knew I would have to pay the full night and was ok with it, they also me pay the surcharge for an upgrade I only took because my room was facing a noisy roundabout. A ricidilous bill for a truly bad hotel

Plussat: Best value l have ever seen!

Miinukset: Carpets in the corridors give an impression of expiry!

Plussat: It was great breakfast and good location. All staffs were so kind. Life guards in the swimming pool were so helpful for kids.

Plussat: Their Pool with their Water Slides sold it for the kids. They just wanted to do that. It was amazing. Staff were amazing. Special mention to 1). Diago(Bar staff at the pool) who was just a fabulous guy. Great service. 2). Cruz at the Omelette Station who went out of his way to please the kids 3). Housekeeping Staff Pradip. Kept our place spotless. Great value for money on the food. Located well , you you can get food from out delivered to you too. They have 4 tennis courts that no one used. Good enough Gym for a short stay.

Miinukset: I know the property is 40 years old and mostly you tend to not realize that when you're staying at the hotel. However, when you walk into the Men's locker, it really smells. they have a Jacuzzi but the stench in there would mostly not let you risk staying in there long enough to even shower, leave alone use the rest of the facility.

Plussat: Prime location & Facilities

Plussat: Pool and staff

Plussat: Kindness of the staff

Plussat: Everything! We wished we could have stayed longer, but will return.Our room was spacious and had a balcony and view. Resturants and food.wine excellent. Staff so helpful and welcoming. Fantastic hotel and staff. Thank you for a great time

Miinukset: Just a suggestion,it would have been nice to have 2 chairs on the balcony so we could sit outside and enjoy the fresh air and view. Nothing fancy just the plastic white chairs would have been good.

Plussat: good beds

Plussat: i liked all the swimming pools,the spa,the fitness room especially the sauna ,steam and jaccuzi.very clean and quiet atmosphere.the massage that my husband had was very professional! sitting outside night time was a nice experience,i like the one man show's programm.

Miinukset: the food served from the restaurant near the small swimming pool(i don't remember it's name.the furniture of the hotel.

Plussat: two things i like 1- the location 2- the swimming pool

Miinukset: there are many things which is not matching hilton standrads and those are 1- unprofessional staff at the front desk,2- they are not offering the complementaries as the other hilton branch,2 they are not fast in servicing the rooms and they will do the cleaning after 10 calls and thousands of reminders.

Plussat: Swimming pool

Miinukset: Unprofessional service by the staff , and poor reservation team

Plussat: swimming pool

Miinukset:

Plussat: The Hotel staff was very co-operative. However more food restaurants are required

Miinukset: N/A

Plussat: The facilities were very good, especially the pool area. All staff were generally friendly. Ideal location for seeing the area.

Miinukset: Treated as second class when the uae football team were in the hotel on day 2. Breakfast service was very bad.

Plussat: every thing the staff the food and the swimming pook

Miinukset:

Plussat: The family-type swimming pool and the sport facilities are excelent for family holiday or week-end. The rooms are excelent and confort.

Miinukset:

Plussat: The facilities were great, the staff are friendly and helpful

Plussat: Large swimming pools.

Miinukset: I requested connected rooms but upon arrival reception would not provide me with my request. View from rooms not as expected.

Plussat: The dinner buffet was nice with steak cooked to order and reasonable at 60 AED, the outside cafe did sheesha and coffee with football on a big screen which was muted, they had a live singer that created the right atmosphere for a relaxing evening. They also have a babysitting service for families.

Miinukset: The service at the outside cafe was a little slow

Plussat: Swimming pool and food are perfect

Miinukset: Nothing

Plussat: NA

Miinukset: Building appearances..

Plussat: All in all it is wonderful place to stay and enjoy.

Miinukset: Nothing

Plussat: Great ambience

Miinukset: Nothing

Plussat: This is the second time for me in this hotel & I really enjoyed staying there. Very good staff.

Miinukset: Waiting some time to bring the bag.

Plussat: Nothing

Miinukset: Everything

Plussat: The ambiance and facilities of the hotel was excellent! Very hospitable concierge and staffs and e everything else was easy around. Love the garden and the view all around! The bed is superb as well as the room service. Amazing place for relaxation! Easy access to everything around like attractions! Definitely recommended!

Miinukset: -nothing-

Plussat: Breakfast was good and staff at breakfast restaurant were very friendly.

Miinukset: Bathrooms in Standard room are very small. Electric plug points in rooms were not working.

Plussat: The location.... It is very close to UAEU.

Miinukset: The room I recived was not that clean. I even requested an extra blanket that night; and I got a blanket with cigarettes marks on it.

Plussat: All

Miinukset: Nothing

Plussat: Nothing

Miinukset: Old furniture

Plussat: Sorry...

Miinukset: It was too much noise from the auxiliary building just beside my window. I didn't sleep all night long.

Plussat: Staff are nice specially mr. Nabeel ..

Plussat: Easy check in. Friendly staff. Affordable. Good WiFi. Good food & quick in-room service.

Miinukset: The hotel has no bar.

Plussat: Location and staff

Miinukset: Nothing

Plussat: Location

Miinukset: All services are below standards

Plussat: Location, price and cleanless

Miinukset: No thing

Plussat: Room cleaning and facilities

Miinukset: Should add breakfast in the room rate

Plussat: If was nice

Plussat: Clean, comfortable, internet speed

Miinukset: No chair and table balakony, noisy from swiming pool till night, old furniture, tv inside bedroom not working, limit of channels.

Plussat: The space is good

Miinukset: The flooring needs cleaning and the windows do not close

Plussat: They grant my request of early check in which is amazing because we traveled from auh. The receiption staff is so accomodating.

Plussat: Hotel rooms and ambience is very good

Miinukset: The swimming pool is clean but not operative from morning. No shaded area. The play area is congested

Miinukset: Unfortunately the apartment was not as described. The kitchen was not ‘fully equipped’ as stated and it made cooking for a family impossible. We also discovered after 2 nights that the door leading out to the pool had a broken lock - obvious concerns given we have young children. My list of complaints was extensive and well beyond these 2 most serious points. It should be noted that the manager did not take our complaints seriously, and failed to even come and check the apartment himself. Well below par for what we paid and we are left extremely disappointed. The fact that management did not address the concerns or compensate us in any way was awful. There is no way I would recommend this resort.

Plussat: Everything. Location Staff Quietness. My second time in the hotel and it became my favourite place

Miinukset: Noting

Plussat: I had special requests and the resption answered that Great people

Plussat: quite place good location

Miinukset: cooking smells from other room comes to our room

Plussat: I didn’t like anything it was very bad experience

Miinukset: I would never advice it to anyone it’s very bad place looks like a Ghosts town, dirty, full with insects and lizards inside the villa, washrooms smells, windows of the villa were not able to lock without any safety at all we spent our night awake afraid if any could break in , I don’t recommend it at all to anyone it was a very scary place like we were staying in hunted place.

Plussat: the location is nice, i didn't take the breakfast. The room was not clean, AC was not good. And the experience from the FO was very bad.

Miinukset: The staff behavior need to improve.

Plussat: Private villa

Miinukset: I rent two villa 401 and 402. There is bug inside the villa 402. (small bug on bed suck the blood from my kid, this is because they did not clean it well)

Plussat: Villan koko, hiljaisuus ja lintujen laulu.

Miinukset: Osa mukavuuksista remontissa. Ravintolan menu laaja, mutta ruokaa tilatessa annosten saatavuus hyvin rajallinen. Hotelli piti maksaa käteisellä. Kuitin sai pyydettäessä, mutta se ei ollut virallinen.

Plussat: Cleanliness

Miinukset: Tv signal

Miinukset: Pool table was not allowe to play

Miinukset: Pool table was not open Steam and sauna not working Not allowed in garden Ladies pool was closed

Plussat: Quit location Friendly staff

Miinukset: Very old facility Smelly rooms Pool is in horrible condition nd very dirty

Miinukset: ac was not working,area were not clean .

Plussat: Staff were friendly and it was comfortable overall.

Miinukset: The location was very far away from services, like malls, shops, ATM services.

Plussat: Value for money, easy access to public transport eg. taxi and quite close to Al Jimi mall, etc. Good size comfortable bed, interior is not too bad, clean and comfortable room. Iron & ironboard available in room, which i appreciated.

Miinukset: No wifi (but what do you expect, you pay for what you get, and it was a great deal for what I pay). Wet bathroom floor, slip hazard. Do not expect complimentary stuff (except bathroom is fully equiped), bring your own coffee/tea, but I enjoy a good night sleep, not noisy around the hotel.

Plussat: Price

Miinukset: Not clean and I killed a big cockroach

Plussat: There was nothing to like in this hotel

Miinukset: It’s not clean, the bathroom taps not working well Walls cracked and ceiling broken. Not suitable for family stay

Plussat: Nothing

Miinukset: Everthing

Plussat: Practically Nothing

Miinukset: Horrible Room, Electricity went on and off at regular intervals, Broken washroom, the force of the water through the pipes went on and off. The guest attendant one filipino guy was rude and adamant

Miinukset: Bathroom was horrible. Not cleaned properly. The pipes are not working properly. At night power supply was gone for 15-20 mins

Plussat: Staff were friendly

Miinukset: Very old hotel with poor maintenance

Plussat: Location is good Building is so nice but room was smelly

Miinukset: Room was smelly. Curtains was not working windows we can't closed,also u cant put ac in low volumes, it is full or turn off ....whyy

Plussat: Swimming pool sauna and gym and carpets to be even in the corridors. Min bar in the room.

Miinukset: Just the missing above things.

Plussat: Staff friendly

Miinukset: Nothing