Halvat lennot Yhdistyneet Arabiemiirikunnat

Plussat: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Plussat: "Very pleasant and comfortable flight with QA."
Miinukset: "Nothing"

Miinukset: "As such everything was fine."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Great food, great seats, everything was smooth overall"

Plussat: "In-flight entertainment choices."
Miinukset: "It was a long flight, frequent offers of snacks and drinks would’ve been great."

Plussat: "Entertainment was good. Crew were fine."
Miinukset: "Food was terrible."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Miinukset: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."

Plussat: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Miinukset: "Flight was delayed 18 minutes & disembarking was not direct but via bus."

Plussat: "Everything"
Miinukset: "Non"

Plussat: "The crew, especially Martin and Imen, were fabulous!"

Plussat: "Nice menue, friendly staff, very comfortable seats"

Miinukset: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"

Plussat: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"

Plussat: "Spacious for economy, pleasant flight attendants"
Miinukset: "Nada!"

Plussat: "everything"
Miinukset: "Nothing"

Plussat: "Service, crew, food"
Miinukset: "Seats are small"

Miinukset: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Plussat: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"

Miinukset: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Plussat: "For the most part the crew were very helpful."
Miinukset: "Food quality and quantity."

Plussat: "Heavenly for an airplane ride!"

Plussat: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Miinukset: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."

Plussat: "Great service. Courteous staff"
Miinukset: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"

Miinukset: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "The crew was friendly and very attentive."
Miinukset: "The plan was very hot and made the experience less than desirable."

Plussat: "Great service. Great food. Solid entertainment."
Miinukset: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"

Plussat: "Good attitude from staff"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Crew are great and entertainment options are good."
Miinukset: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Plussat: "Good in-flight service"
Miinukset: "Cramped seats"

Plussat: "Everything"

Miinukset: "Food"

Plussat: "Ground Crew was friendly and did adjust my seating."
Miinukset: "Food quality was average. More choices needed."

Plussat: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Miinukset: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Plussat: "Pleasant crew"
Miinukset: "Crowded flight, late departure."

Plussat: "Amazing airline with excellent crew and ground staff ever willing to help!"

Plussat: "On time, clean and joyful"
Miinukset: "N/A"

Plussat: "Except turbulences everything was ok and nice .."

Plussat: "Good"
Miinukset: "Okay"

Plussat: "Friendly crew"
Miinukset: "Food and price of ticket"

Miinukset: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."

Miinukset: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."

Plussat: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"

Plussat: "Crew was phenomenal. Felt safe and cared fir on flight."
Miinukset: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline. Not airlines fault but took too long to get yo terminal at IAD Leg room a little tight in economy of 777"

Plussat: "Excellent!"

Plussat: "Crew was amazing and flight was comfortable"
Miinukset: "Great flight"

Plussat: "the plan"
Miinukset: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Plussat: "The crew was attentive"

Plussat: "Crew was amazing. Very helpful"
Miinukset: "Seating was cramped. Other travelers were not very cooperative"

Plussat: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Miinukset: "Hot, like super hot, in the aircraft. It was horrible."

Miinukset: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"

Miinukset: "Security in Istanbul on return flight required me to exit transfer area, pay $30 visa fee and check a set of hiking poles. This was not a requirement on the three other legs of this flight reservation."

Plussat: "Entertainment was good."
Miinukset: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Plussat: "Food and entertainment were particularly excellent. Seats were comfortable. No complaints once on board."
Miinukset: "The flight was delayed without any real indication as to why it was being delayed."

Miinukset: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."

Plussat: "The flight was excellent. Thank you."

Plussat: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Miinukset: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Plussat: "Entertainment n meals"
Miinukset: "Not sure"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "nothing"

Plussat: "Never got the chance to actually try it."
Miinukset: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."

Plussat: "great food! competent crew. all efficient and good."
Miinukset: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Plussat: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Plussat: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Miinukset: "One of my luggage didn't come came 3 days later."

Miinukset: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."

Plussat: "Comfort, food, staff, everything"

Plussat: "Friendly accommodating staff, good food, quality entertainment"

Plussat: "All went well with security and boarding."
Miinukset: "Rough air and turbulence"

Plussat: "Will definitely fly Turkish Airlines again."

Plussat: "this particular plane had PLENTY of leg room, I could really stretch out and take a nap. Just depends which plane you fly on Turkish. Food is good for plane food."
Miinukset: "I don't know if English speaking is a requirement for the crew, but it was difficult to ask questions to the crew in English, even simple questions like "Could I see what the cake looks like to choose my snack?" This didn't really interfere too much with the flight"

Plussat: "The crew on the plane was kind, accommodating, and polite. Free alcoholic drinks helped with the long list of negatives aspects of the flight."
Miinukset: "Every flight was 30+ minutes late. Crew members at the gate were consistently on their phones and delayed service substantially. Not only am I incredibly frustrated that I could not bring my laptop onboard to do work, but the fact I wasn't told until right at boarding and it took extensive time to reclaim it makes Turkish airlines on par with Ryan Air for inconveniencing its customers. At baggage claim, the crew loaded our baggage on the incorrect track, making it take even longer to receive it. Seats and leg room are sub par. As someone who is 6'3, when the person in front of me put their seat back, I was forced to take a metal bar on the back of their seat to my knees (no matter the position). I will be recommending to both family and friends that they should avoid this airline at all costs."

Plussat: "Worst airline ever"
Miinukset: "Worst airline ever."

Plussat: "Nothing"
Miinukset: "The lateness of flights"

Plussat: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Miinukset: "I could not change the stars above."

Plussat: "Good food, very polite and attentive staff."
Miinukset: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."

Miinukset: "Delayed yet again"

Plussat: "-"
Miinukset: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Plussat: "Boarding was on time and service was good nice food."

Miinukset: "EVerything about this airline."

Miinukset: "The plane was old and the seat was very uncomfortable"

Plussat: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Miinukset: "TV screen very far from the seat and could only interact with it via the remote control."

Miinukset: "I asked for water but they didn't give it to me. They said they would give it water the same time when they gave tea"

Plussat: "Food and beverage Entertainment"
Miinukset: "Waaaaay too hot on the plane. I was so uncomfortable as were serveral other people I spoke to on the plane"

Plussat: "Great crew"

Plussat: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Miinukset: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."

Plussat: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Miinukset: "Chaotic boarding procedures in Istanbul airport."

Plussat: "the service"
Miinukset: "the entertainment"

Miinukset: "No gate number on boarding pass from instambul to tirana. Very confusing ."

Miinukset: "They switched the gate without telling anyone"

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Miinukset: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Plussat: "The food and crew service"
Miinukset: "The leg room is really limited in the economy cabin"

Plussat: "Food was wonderful, technology helped the flight "fly by", and the plane was comfortable."
Miinukset: "Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to."

Plussat: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Miinukset: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "I paid for seats"
Miinukset: "Sure many"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Miinukset: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"

Plussat: "Crew was amazing people"

Plussat: "Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!"

Plussat: "Crew was excellent"
Miinukset: "Uncomfortable tight seating in economy"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Miinukset: "More leg room."

Plussat: "The crew was professional and polite"

Plussat: "Worst ever"
Miinukset: "Poor service"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Plussat: "Comfy, good food and crew"
Miinukset: "Very disorganized boarding"

Plussat: "The crew was very accommodating."
Miinukset: "I wasn't aware beforehand that I could request a dairy free meal."

Miinukset: "We were unable to fly this trip due to United cancelling our flight."

Plussat: "Excellent crew"
Miinukset: "Toilet"

Plussat: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Miinukset: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"

Plussat: "Smooth flight. Pilots at Lufthansa are the best regarding landing and taking off. I like also a lot that lufthansa flies mostly with Boeing airplanes."

Miinukset: "Flight delay due to connecting flight"

Plussat: "The staff were all super helpful and friendly! Pleasure to fly with!"

Plussat: "MRS-FRANKFURT on LH was awful but FRANKFURT to JFK was great for economy class. Flight attendant in my section was fantastic. Food was ok. Entertainment choices were excellent."
Miinukset: "When my flight out was canceled due to snow Lufthansa did not answer their phones despite hours of calling."

Plussat: "Everything went off without a hitch. Love how organized Lufthansa is."

Miinukset: "Same as above"

Plussat: "Nothing!"

Plussat: "Nothing"
Miinukset: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."

Plussat: "I loved the personal screen with activities, cleanliness, and the friendliness of the staff! It’s probably my new favorite airline"

Plussat: "The movie selection"
Miinukset: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."

Plussat: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Miinukset: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."

Plussat: "Friendly staff aND the economy seats aren't too cramped"

Plussat: "there was a couple nice flight attendants."
Miinukset: "They still used old crappy screens that you couldn't see very well with any glare from windows. The movie selection was not great, not many good newer choices, lots of old movies/shows they probably got for super cheep or free. The food wasn't great at all. I've had much better elsewhere. They cut corners there too, not impressed."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Was no flight"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Miinukset: "I'm 6'2 230 seat was tight for me but that is it"

Miinukset: "I called the airline and paid for a specific ticket so I could have an aisle seat. They confirmed it was an aisle but Inhad 30F which is a window seat! I'll be calling Lufthansa for a refund. p"

Plussat: "I paid an additional fee for a seat with more legroom....a great investment! Also, crew members were very attentive and courteous."
Miinukset: "All good"

Plussat: "Timing, entertainment options."
Miinukset: "Unability to check in with 2nd passport instead of visa. Also, No sits selection available if you have 2 passports to travel. Baggage was lost."

Plussat: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Miinukset: "The tightness of the seats!"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Crew were nice, helpful, and professional. Seat was comfortable."
Miinukset: "There was a lot of noise during all the flight; people were talking loudly and kids were crying all the time. The online entertainment system was not practical at all and it does not replace a 10" physical screen in the seat."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Service was great , flight attendant very courteous"
Miinukset: "Nothing"

Plussat: "Professional flight crew. Good leg room. Smooth flight."
Miinukset: "No complaints"

Plussat: "Service by crew on board."
Miinukset: "Delay after boarding flight."

Plussat: "Nice food"

Plussat: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Miinukset: "It's KLM. What else do you need to know."

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plussat: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Miinukset: "Flight was delayed, had to run to my next connection flight."

Plussat: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."

Plussat: "Slow service."
Miinukset: "Better communication!"

Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plussat: "Crew was very engaging and service was good."
Miinukset: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Miinukset: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plussat: "Nothing"
Miinukset: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Everything was good except for the entertainment consul for one of our seats."
Miinukset: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Quick flight"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Miinukset: "No reading light in my seat..."

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Crew was very friendly. Nice that wine was served without charge."
Miinukset: "Announcements from the cockpit were hard to hear. Food has been better in past."

Plussat: "Crew where awesone and the choice of entertainment was fantastic"
Miinukset: "Seats way to close together"

Plussat: "Very friendly onboard personnel - I really had kind of homy feeling."

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Great service"

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Plussat: "Absolutely nothing!"
Miinukset: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plussat: "Lovely staff, good food, great movies."

Plussat: "Decent seat size. Sorta slept the whole flight."

Miinukset: "Bag was lost"

Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Miinukset: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Miinukset: "Nothing to improve"

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Miinukset: "Nothing​"

Miinukset: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "Fine as delta flights go"

Miinukset: "Old A330, entertainment system is very tired of this world"

Plussat: "Helpful and friendly crew."

Plussat: "Food"
Miinukset: "Cleaning"

Plussat: "My bag was lost!!"
Miinukset: "To have my bag delivered"

Plussat: "Nothing"
Miinukset: "I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music."

Miinukset: "Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe."

Plussat: "Boarding was smooth"
Miinukset: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"

Plussat: "Crew"
Miinukset: "Passengers"

Miinukset: "For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!"

Plussat: "The Airflot has the best food, not on this flight as it was short, but still we got a nice ham sandwich."

Plussat: "The flight was on time, descent was a little bumpy due to winds but the pilots were great professionals and we landed very smoothly."
Miinukset: "Loud neighbors right next to me :-("

Plussat: "Crew kept the bathrooms tidy"
Miinukset: "USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways."

Plussat: "Good service at check-in"
Miinukset: "One missed luggage"

Plussat: "全部都不錯"
Miinukset: "地勤人員好專業，辧事合作和快"

Plussat: "El abordaje fue bueno, pero al ser desde Nizhny y este ser un aeropuerto pequeño no creo que existan complicaciones."
Miinukset: "Para salir duraron 40 minutos en bajarnos del avión y luego un atraso completo con el autobús que lo lleva a la puerta. Yo tenía otro vuelo y no quisieron enviar las maletas directo a nuestro destino final."

Miinukset: "No entertainment. Long queues for boarding. no food option for vegetarians."

Plussat: "Good flight. No trouble anywhere, very professional."
Miinukset: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"

Plussat: "that they have gifts to the kids that was very nice of them"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight"

Plussat: "It was the second time I travelled with aeroflot, and my experience was excellent. The crew was amazing, very friendly, they spoke Russian and English, food was excellent (they fed us like pigs, haha),great movie selection for on board entertainment. The airport in Moscow was easy to navigate, despite all the negative reviews I read before my visit there, I found my gate in no time and almost everyone who worked at the airport spoke English. The airport was super clean with a wide selection of food stores and gift shops. Good prices, too. I'm definitely flying aeroflot again."

Miinukset: "Dated plane, infotainment didn't work in my seat, usb didn't work"

Plussat: "Flight was ok."
Miinukset: "But too much delayed! Least 2.5 hours, as usual! they lost my bag. I received it in 4 days and spent $150 for take my bag! This is rediculous! Aeroflot didn't even reply my emails!"

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "Food was Ok"

Miinukset: "Всаюе"

Miinukset: "N/A"

Plussat: "The flight attendants were all very friendly and professional. The plane was clean and very modern."

Plussat: "Fast boarding, friendly crew, clean plane, overall good"
Miinukset: "Boarded rear of plane, landed late due to head winds"

Miinukset: "the poor headphones and noise make it impossible to understand movies. they should add subtitles also in english movies."

Miinukset: "The temperature in the plane before take off was very cold. I was dressed in a warm sport suit and got cold. My daughter was shievering in 2 sweaters. Blankets were sold not given to us only after take off. We had to wait 40 mins to take off which is fine in a busy airport, but couldn't get blankets when needed."

Miinukset: "I could not choose seats before my flights and was given a middle seat at the airport in Helsinki even though I was one of the first ones to check-in."

Plussat: "Liked very little of this flight."
Miinukset: "Tight legroom. I'm. It that tall (5'10") but seems like they squish you in. Food was frozen still, left late from wash D.C. Crew was somber. My connection was delayed an extra four hours on top of my 2 hour layover! Moscow airport has NO AC and was crazy hot in aug! No place to sit. I wouldn't fly Aeroflot again if you paid me."

Plussat: "nice food, great service"
Miinukset: "boarding by bus and stairs; beverages could be colder; snack items selection for purchase could be bigger"

Plussat: "The seats were comfortable and reclined nicely. Cleanliness was good. Flight attendants were attentive and polite."
Miinukset: "Entertainment system down for a 10 hour flight. Boarding took much longer than it should and ended up taking off late. Waited for my bag at my destination for almost an hour! Food was not very nice, something gelatinous on the meat...only ate the bread and butter."

Miinukset: "Yes lost luggage"

Plussat: "The fish menu"
Miinukset: "Crew members are far from being polite."

Plussat: "The soda watee"
Miinukset: "Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes..."

Miinukset: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Miinukset: "Boarding not exactly separating business and others"

Miinukset: "Very dismissive crew. Poor comfort and poor overall value for money."

Plussat: "Service"
Miinukset: "No leg room and uncomfortable seats."

Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"

Miinukset: "There were a group of people next to me talking and laughing loudly through out the whole night. I asked one of the stewardesses if she could speak to them but should wait 20 minutes so that its not obvious that it was me who was complaining. She repeated what I said and assured me she will take care of it. Instead she came over to them 2 minutes later and then turned to me and said everything will be ok. Of course they continued being rowdy the whole night. The flight was ruined as I could get no sleep. Will think twice before going with Aeroflot again"

Plussat: "Terrible"

Plussat: "There was a bottle that leaked in the overhead compartments. I was dripped on during take off. They cleaned up the mess, but I still had to smell like alcohol for the rest of the flight. It was unfortunate, but everyone was pleasant."

Miinukset: "Good service, thanks"

Plussat: "Entertainment and food"
Miinukset: "I checked in early among the first ten and they still left my luggage behind. I still don't have my bag. It arrives from Russia at 145 am tonight and I fly out to Orlando at 250 am. why wasn't my bag on my page?. I hope I get it. Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and brash at best. When I asked about getting my delta skymiles Again in Moscow, the guy at the counter was annoyed with me, but eventually looked it up."

Miinukset: "This was a Finnair flight operated by Aeroflot, which was delayed by at least 3 hours and caused me to miss my next flight."

Plussat: "They're no better than anyone else, but no worse either. They pack you in, but for the fare we were paying, we couldn't complain. Air crew was friendly and polite. A few little goodies (slippers on a long flight)."