Cresthill Suites Suny University Albany

poor

The cleanliness of the room. When we walked in- it was late at night, I noticed a strange smell coming from the kitchen area, but it was late so we went right to bed. I don't the sheets on the bed had been changed. The curtains fell off the rods when we tried to close them. There was no wastebasket in the kitchen. When my husband was showering the curtain rod fell out of the wall on to his head!! But the real horror was when I was running the water in the kitchen sink, where the odor was coming from, the water wasn't draining, but rather pooling in the sink. When I looked down into this water, there was MAGGOTS swimming around.. It was the most disgusting thing I have ever encountered in a hotel. I was mad enough when the heavy shower rod fell on my husband's head, but MAGGOTS? I immediately went to the front desk "freaking out", and the clerk asked if we wanted another room. All that we wanted to do was get out of that hotel just as fast as we could! Maggots are unacceptable!!!!

Located very close to I87.

The room is not the cleanest, has a smell. The dresser is not usable. The bath sink is slow to drain. The bed is not too comfortable. The elevator is dirty. Breakfast area is not clean. Another guest told me that the toilet won't flush in her room.