Allentown hotellia

Plussat: Liked Everything. The breakfast was hot, fresh and very good

Miinukset: There was nothing i didn't like.. except no change when paying cash over the weekend.

Plussat: The staff

Miinukset: Not a thing to dislike

Plussat: Friendly staff, convenient pool hours, comfy pillows. Loved the toiletries.

Miinukset: Nothing. Great experience.

Plussat: Staff at front desk were very pleasant and helpful, the bathroom and room were in excellent condition and very clean.

Plussat: Staff at check in where very friendly and cleaning staff friendly too.

Miinukset: Clean and comfortable with a good breakfast. Staff wonderful

Plussat: Staff was great specially the night crew. Breakfast was on point like normal the old man make sure everyone eat good as many time as the want. Shopping mall is close by like 10 mins drive a lot of fast food & restaurant nearby favorite place I recommend to eat is long horn stake house you get a lot of good food for cheap money

Miinukset: Not every rooms has a mini fridge and a microwave

Plussat: The room was good and easy to access relative to the parking. Room was clean and everything worked. Bed was comfortable.

Miinukset: Hotel management allowed a party to get out of hand. The people in the party smoked and the first floor became filled with smoke. Around midnight the fire alarm sounded. Someone in hallway yelled "False Alarm." Fire dept entered each rm. Woken up at 1 am.

Miinukset: The pool was cold and not as big as pictured. Our room was not made up every day. Only 4 of the 8 days we stayed there.

Miinukset: No fridge

Plussat: Price, location and amenities

Miinukset: would have like an area not used for eating for office use

Plussat: Beds were comfortable and the room was quiet. Excellent breakfast spread

Plussat: The room was very clean... the staff courteous and the bed and pillows were ultra comfortable.. it exceeded my expectations.

Miinukset: The location... it is in the middle of an industrial park.

Plussat:  

Plussat: The location to my events I was attending was very convenient.

Miinukset: The elevator wasn't always working and when it was I was afraid it would break while I was in it....Also it didn't seem to be very secure...

Plussat: Breakfast was great. And room service provided the soaps

Miinukset: Water pressure wasn’t great.

Plussat: i absolutely love this hotel. the beds are so comfy i didn't even want to go anywhere. the staff at the desk were very friendly and helpful. i just can't wait to come back.

Miinukset: there was nothing not to like about this place.

Plussat: Got upgraded to a suite to give me a quiet room.

Miinukset: No

Plussat: Really clean, well maintained, staff was really kind and courteous, great location, bathroom was spotless, plenty if towels, the best free breakfast I ever had free at a hotel, really quiet at nighttime, elevator clean and well maintained, all was perfect

Miinukset: No complaints at all, even the rooms smelled fresh and clean

Plussat: Fridge and microwave in room, friendly staff, clean

Plussat: Breakfast was very good.

Miinukset: Too expensive.

Plussat: Clean room and everything in the room worked.

Miinukset: Ice machine was out of order.

Plussat: Front desk person was very helpful

Miinukset: room was dated

Plussat: Staff/Room

Miinukset: No

Plussat: Staff, rooms

Plussat: Quiet & clean

Miinukset: Better pantry selection.

Plussat: Cleanliness Staff was courteous and attended to the needs of clients. No complainta

Plussat: Good variety for breakfast - I'm not a big breakfast eater on a daily basis, so I didn't partake of it often, but when I did, I found things to be fresh, hot food was hot, cold was cold, etc.

Miinukset: The refrigerators in the rooms are loud. I realize this is not something you can really do anything about, but just wanted to let you know.

Plussat: It was a great value, I couldn't hear any neighbors and although checking in took longer than expected everyone was friendly and the entire hotel had this wonderful clean and cozy vibe.

Miinukset: Wish there were more blankets for the pull out couch but impressed there was a pull out couch to begin with!

Plussat: The room was clean and the hot meal during the evening was wonderful!

Plussat: Very comfortable

Miinukset: Breakfast time of 7:30 on weekends is too late. It should be 6:30 or 7 at the latest.

Plussat: The customer service is above the rest.

Miinukset: Missing items in suite.

Plussat: How nice, helpful, and courteous the staff were, close to everywhere I needed to be ...excellent room and accommodations

Miinukset: Not a large selection for breakfast .. especially with drinks or there wasn’t with my stay

Plussat: I think the hotel is great and overall was a good experience.... never stayed at a Staybridge before but will consider in the future..

Miinukset: HVAC was very loud and situated in the room so when it turned on, sounded like a jet taking off... so difficult to wake up to that sound. The suite and hotel overall helped to offset this annoyance..

Plussat: Even though one can see that this is an old building and it would be nice to have new bathrooms, you can clearly see the property is very well kept and we absolutely loved staying here. Breakfast was a large variety and very good. Beds were comfortable. Place was very clean. No complaints whatsoever. It was our first time and I’m sure we will stay at a Staybridge in the future. Thank you

Miinukset: Liked everything

Plussat: Breakfast was good and the social in the evening was a wonderful addition. Staff was very friendly and helpful

Miinukset: Bathroom was very small. Toilet very low. Mo exhaust fan in bathroom. Room was smaller then expected

Plussat: Where to start?! The staff and the room were both amazing! This establishment ranks up there with a Disney Deluxe accommodation.

Miinukset: Parking was an issue.

Plussat: Great. Best hotel in the area by far.

Miinukset: None

Plussat: is it weird to say the smell? As soon as we walked into the elevator from the garage, the scent was amazing! I had to ask the front desk what they use and he informed me that they sell their scent online which I already knew I'd purchase.

Miinukset: not necessarily the hotel but the walk from the garage to the hotel elevator was a bit confusing and maze like. And when carrying a bunch of bags it could get very irritating. Clear signage would be better.

Miinukset: Tricky access to garage

Plussat: Food was excellent and served in a timely fashion

Plussat: Very well kept. Plenty of space.

Miinukset: Hard to locate. We could not identify the property because of the it appears to be a shared building

Miinukset: The hotel was having issues with their WiFi.

Plussat: Room was nice.

Miinukset: Was very hard to find the hotel. Then to park it cost $8.00. The high price of the room there should be free valet parking. The town is the Ghetto. No signs for the hotel. Then to get from the parking garage to hotel in the same bldg you need to go to 2nd flr walk threw 6 hallways three different doors No signs then take 3 elevators. Finally in the hotel wait no back side of hotel at restaurant walk down another hallway tAke different elevator to 2nd flr. Get my room walking back to elevator No sir wrong elevator. Walk to the right then take to 6 floor. Get there and settle in. Look at phone it's dead need charger in car FML. 4 elevators 4 hallways to the last elevator that looks like a front door to a office or something take that to parking garage no signs WTF . Adventure back to room. Now am hungry burned all my energy other some desert cheese cake glass a milk. 1 hour starting to fall asleep 11pm call room service it's on it's way. 30 min later warm milk cheese cake was dame good 30 with tip cheese cake was the size of 3 quarters. No lie could of put down 10 would of equaled a reg. Slice. Price of room for the location its price gauging at it's best drove from Casino thank God I won at Black Jack. Just wasn't sure I was making it home leaving the 7-11 across the street.

Plussat: Stylish and clean. Good staff.

Miinukset: Way too expensive

Plussat: Staff was amazing

Miinukset: Found a dirty towel under the table by door

Plussat: very nice decor & design

Miinukset: not easy to park out front to check in

Plussat: Hotel rooms were very clean and modern. Close proximity to restaurants.

Miinukset: No

Plussat: It was great!

Miinukset: No

Plussat: It was only for 2 days, but we had an awesome experience. As soon as we checked in, Adriana (I hope that's her name) was exceptional, advising us and catering to all our needs, even things we forgot about. My wife, who is hard to impress, commented how great she was. The hotel is clean and accommodating. Very short walking distances to 3 restaurants as well as the one on site. I would advise all my Spartan race brothers and sisters to stay here for your next race, was a quick 25 min ride from Palmerton. Thanks again for the great service!

Miinukset: N/A

Miinukset: I didn't like that a dog (pitbull) was swimming in the pool with my children. The dog would then get out and he would shake and got all of our belongings wet. I was pretty annoyed that no one monitored this.

Miinukset: This hotel was located right next door to a busy trucking terminal. The noise was terrible the entire night, unacceptable. I would never recommend or stay there again. Ridiculous place to build a hotel.

Plussat: Staffs are nice, hotel is clean. It is better compared with other hotels in same level I stayed before

Miinukset: less choice for breakfast

Miinukset: When picking the motel it did not say the breakfast cost money.

Plussat: Location met our needs.

Miinukset: Air conditioning in room was a bit loud

Plussat: The location was perfect and the front desk staff was friendly and efficient.

Miinukset: The water pressure was dreadful in the shower. The housekeeper somewhat lectured us for using our DNB tag so she could clean the room sooner. The irony we weren't expecting her to clean it. Oh, well!

Plussat: neat clean organized everything in one place restaurant, wine breakfast

Plussat: pleasant experience....

Miinukset: no

Plussat: Staff

Miinukset: Booked King size bed. Called ahead that I would arrive late. Expected my reservation to be respected. Was given a double bed room. Haven't slept in double since age 10.I have a sore hip and must change sides during the night. I could not turn in bed without risking falling out of a very high bed with too soft pillows. I woke up with stiff, achy back hips and legs after about 6 hours sleep. They should honor my reservation.

Plussat: Wonderful staff and room. Very accommodating and close to stores and restaurants.

Plussat: Bathroom was large and there was a good selection of TV channels

Plussat: Clean rooms friendly employees

Miinukset: The pool was very cold and dirty

Plussat: Very clean room and lobby area, good breakfast, friendly staff, easy check in, just all good

Miinukset: My experience was l good

Plussat: My kids were pretty noisy, but we didn't get any complaints when they climbed/jumped off their beds. The beds are the higher type and were very comfortable. Towels were nice and clean and everything in the room worked.

Plussat: Location..

Miinukset: Smell on the blanket

Plussat: The bed and the comforter are good. Breakfast is good. Overall room atmosphere was good. Cleanliness is appreciated.

Miinukset: The carpet looks old. No bottle water in the room. No outside pool. Indoor pool was small. Work out room is too small with least number of equipments.

Plussat: Great breakfast and great beds!

Miinukset: Broken window curtain looked sketchy, bathroom walls and ceiling had what looked like mold stains

Plussat: In town for college marching band expo... Convenient location, great staff, comfy beds, great breakfast ... we will be back next year!

Miinukset: Nothing...

Plussat: Nice staff, clean, comfortable. Good value.

Plussat: Food was excellent. Hot cereal.

Miinukset: Every sound from above came through ceiling like a thud.

Plussat: Thank you for putting those pumps of shampoos in the shower stall. I’m sure those not only help with cost to the hotel but help cut down on plastic production for the environment.

Miinukset: Parking.

Plussat: The staff was awesome and went out of their way to accommodate us

Plussat: Good breakfast may need another waffle maker

Miinukset: Loud people above us sounded like gymnastics above our room half the night

Plussat: Extremely clean and inviting

Miinukset: Room service would b nice

Plussat: Stayed during a snow storm, had cars and lot plowed and shoveled before 7am

Miinukset: Breakfast

Miinukset: room wasn't as clean as I would like when we arrived and the next day we got back to room about 3pm and room was not made up yet. I called front desk and they sent someone up.

Plussat: The location was good, the view and staff

Miinukset: The bathroom had hair in the tub, the linen had stains on it, floor had crumbs, toilet had hair on seat, kids running throughout the hallways all day and night and the visitor upstairs was banging and throwing hard objects on the floor throughout the morning that woke us up at 7:00am

Plussat: The layout of the room

Miinukset: Ran out of toilet paper, was not restocked. Carpet was not cleaned.

Plussat: The staff was incredibly friendly and helpful. I was extremely satisfied with every aspect of the hotel and the staff.

Miinukset: There was nothing negative about this hotel.

Plussat: our location was good. The breakfast was good, great selection of breakfast items!

Plussat: Nice

Miinukset: Nice

Plussat: Location

Miinukset: Breakfast scrambled eggs at 9:15 am not available

Plussat: It was convenient for our business trip.

Miinukset: We were not provided with clean washcloths. They were still in the dryer at 9:00 pm. 1 bed in our room was not made up.

Plussat: pool experience!

Plussat: HAd everything in room expected from a "suites" type of hotel. Place looked new and well maintained. Easy on and off from I-78. A few steps away for different places to eat including Bostons, Starlite Diner, Dunkin Donuts and Yoccos Hot Dogs.

Plussat: Spacious room, very comfy bed

Miinukset: Just wish we could have had a king bed

Plussat: Enjoyed everything about the Hotel. Had a very fun and relaxing stay there.

Miinukset: No. Enjoyed every bit of it!

Plussat: Excellent location, Beautiful breakfast, Imaculate,

Miinukset: No

Plussat: Friendly and clean

Plussat: Easily accessible, kind staff

Plussat: Nice decor & decent breakfast options

Plussat: Especially liked room lay-out with partial kitchen. Liked size of couch and nice, firm cushions

Miinukset: Hard to find, buried back behind other businesses.

Plussat: Room size

Miinukset: Cleanliness and uncomfortable bed.

Plussat: Room was clean, bed was comfy, check in and out was fast and easy

Miinukset: View was not good, price could have been less

Plussat: The location to Dorney Park

Miinukset: Management was very rude to me and my family! I will NEVER return.

Plussat: The breakfast was great. It was a very nice location close to restaurants. It was close to St Joseph's Catholic Church. There were restaurants, gas stations close by. It was easy to get to. Sleep Inn had an arrangement where you could use an indoor heated pool. We had a microwave in our room and a small refrigerator. Everything was very nice.

Plussat: Staff was very pleasant and accommodating. Room was clean. The hotel was located close to the highway and the price was right.

Miinukset: I don't have any negative comments.

Plussat: Extremely clean room, very modern. Lots of pillows. Very nice breakfast.

Miinukset: The room window curtain wasn’t dark enough to keep out the bright light from the parking lot. A minor inconvenience in an otherwise terrific stay.

Plussat: The room was clean and attractive. It appeared to be newly decorated in a contemporary style.

Miinukset: The beds were a bit small for 2 senior adults.

Plussat: The room itself was clean. Linens were washed, no issues with the room itself.

Miinukset: The facilities were not as well kept. There moments where my husband used the word "trashy", which probably sums up the experience. The breakfast was mainly microwaved food, which wasn't very appealing.

Plussat: It was clean!! Breakfast was fantastic! My boyfriend also likes the sliding doors.

Plussat: Nothing to special. Clean rooms decent television. Allowed my dog which was needed.

Plussat: This is a new hotel , clean, modern, tastefully decorated. There is a coffee maker, fridge, microwave, and at least on outlet on each side of the bed. The room is spacious, the beds and pillows comfortable. Bathroom was roomy, clean, and functional. The location has ample parking close to the entrance to the hotel. There is an excellent restaurant , the Starlight Diner, on the driveway to the hotel that serves much more than diner food. We enjoyed the food and the fast friendly service at this diner.

Miinukset: The Sleep Inn has a "hidden" approach road which really requires a GPS to find the place. Without one we might still be looking for it. The breakfast offering was disappointing in its choices, though the coffee was good. We had a barrier free room intended for guests in wheelchairs so this review may not accurately describe other rooms . There was a walk in glass shower stall, no tub, and a separate sink area open to the rest of the room . This might inconvenience some but was not an issue for me personally.

Plussat: The hotel was in a great location. Our room was very nice and clean. The hotel was very clean. The staff was very helpful, friendly and courteous. The free breakfast was excellent. We had free parking. Everything was very nice.

Miinukset: No

Plussat: Nice changes in breakfast menu daily. Food was always hot and fresh. Wonderful full time person working at breakfast. All staff pleasant and knowledgeable.

Miinukset: There was absolutely nothing we did not like. Accommodations perfect. We spent 2.5 weeks there due to home renovations. Staff went above and beyond. Wonderful young man working mostly evenings at front desk who was very helpful and knowledgeable.

Plussat: Price, very nice staff, very clean. Safe area.

Miinukset: Too far from college. Needed a chair in room to sit in other than just the desk chair.

Plussat: Good location and very courteous staff

Miinukset: Room we were given was already occupied. We were given a different room that had strong smoke odor. Staff did offer a different room, but we chose to keep the keep the room since we already had to switch once.

Miinukset: Hotel manager had cancelled the booking and made us wait for 2 hours without our room..

Miinukset: No hot water! Broken toilet seat! Broken toilet paper holder! This was the poorest maintained hotel I have ever been to!

Miinukset: Replace the dam door keys for the rooms there way to hard to work

Plussat: Very neat, great breakfast, friendly staff.

Plussat: Breakfast was good, not an all-inclusive menu, but more than adequate. Staff was excellent, all very friendly and helpful.

Miinukset: Room seemed fairly "tight" for the price. Other than a desk chair and the bed, no places for anyone to sit. "Runner" at the bottom of the bed on top of the comforter was very heavy and needed to be removed as it put added pressure on my feet when trying to sleep.

Plussat: All excellent - let me in early- before 3pm

Miinukset: HOT WATER- I can get WARM WATER only 6am, but body tempechure water all evening, man asking at a desk about hot water-they sad to 2/two/hotwaterpumps broke. but read guests experience before us, look a like its how they operate this hotel

Plussat: The front desk representatives, (the ladies who checked me in, but specifically Hassan, were extremely courteous and professional). Hassan in particular skillfully, and effeciently worked multiple jobs at the location, and deserves a raise or bonus for his efforts. He is a perfect representation of what The Comfort Inn wants to convey to its customers.

Miinukset: The location was clean, however it was showing signs of extreme wear.

Plussat: Pet friendly, quiet.

Miinukset: Mini fridge made a clicking noise. Unplugged it , problem solved.

Plussat: Pet friendly

Miinukset: Pretty dirty. Breakfast was revolting.

Plussat: The hotel aroma was quite nice, the cleanliness of the rooms, the bed felt like a cloud because it was so comfortable and the view was gorgeous!!!

Miinukset: N/A

Plussat: Did not have breakfast at the hotel

Miinukset: Free breakfast

Plussat: The bed was great! It would be nice if they hand made the coffees. The machin coffe does not cut it.

Plussat: New restaurant facilities are very nice.

Miinukset: It is a tricky location to get to.

Plussat: Recently renovated.

Plussat: Convenient

Miinukset: It advertised breakfast was included although it was not.

Plussat: Woman taking care of breakfast service. She was so kind and patient

Miinukset: It was unfinished and under heavy construction. Disappointing that this was misrepresented on the website.

Plussat: Rooms were updated and nice.

Miinukset: Hotel was under construction for remodeling.No Lobby area. Constructions workers and SheetRock Dust everywhere. Workers started banging at 6am. Would not of stayed here if I was properly informed of the construction remodeling going on. No discounted rate

Plussat: Newly remodeled.

Plussat: The breakfast was very good and the pool looked nice

Miinukset: The building was being renovated and all of the hallways were closed connecting to the lobby. The hall floors were dirty and smelled of smoke. The grout in the shower was dirty and the staff was not very friendly. We would not choose to stay here again

Plussat: Lovely room, great breakfast

Miinukset: They were in the midst of renovations

Plussat: New. Clean. Comfortable bed. New gym. Nice lobby and public space. Built as a Wyndham. Great value. Was visiting colleges for son and daughter at Lehigh University.

Plussat: local weather station on tv in lobby, fresh coffee in mornings

Miinukset: more luggage carts

Plussat: Clean, nice staff, accommodating, wish rooms were more spacious though.

Miinukset: Hallways smelled like curry, consistently.

Plussat: Good location

Miinukset: No

Plussat: Very well maintained property inside and out side.

Miinukset: The people able to smoke right at the entrance to the front lobby very unsettling and rude

Plussat: The location is convenient and it was affordable

Miinukset: The room layout wasn't great given the fridge and microwave were in the middle of the hallway. Rooms smelled either like dog or mold, I'm not sure. And I had some issues with ants in one of my rooms.

Plussat: Location and the room was clean

Miinukset: No blow dryer, shampoo, ice machine. I guess I just assumed these things were in most rooms anymore.

Miinukset: Building smells, to noisy from hotel workers kids

Plussat: The location was ideal because I had to attend a workshop in Bethlehem. I couldn't afford the cost to stay at the Historic Hotel.

Miinukset: The connection to the internet.

Plussat: Location

Miinukset: We arrived at 2:30 AM Saturday our reservations were for Friday night and Saturday night they would not refund or adjust the room rate.

Plussat: Everything was great

Plussat: Newer property. Clean

Miinukset: Bed was not comfortable. Parking lot small. No place to quickly pick up something to eat close by. Just a 24 hour diner. Dunkin Donuts across the street but wasn’t open the hours I needed.

Plussat: Nothing

Miinukset: This hotel charged me a $250 smoking fee. I dont even smoke and now I have to dispute this ridiculous charge on my credit card. Pathetic.

Plussat: The location is good. Easy on/off I-78.

Miinukset: The hotel is undergoing renovations. The rooms were not very clean. The new design seemed poor - no place to put soap, etc. in the shower.

Plussat: The room was clean and beds were comfortable.

Miinukset: During the night there was a major leak in the ceiling from the air conditioner in the room above. As it was very late, and I have found kids, I didn't complain at that time as I didn't want to disrupt my kids by changing rooms. The leak was non stop and ended up keeping me awake most of the night. Not to mention my kids sneakers were sitting close by, got soaked. There also was.no shampoo or shower gel provided.

Plussat: The staff was awesome. Location great.

Miinukset: Would have liked to know there were renovations going on, and there was an updated name on the building.

Plussat: Location to our event

Miinukset: Poor ac,remodeling not finished,no breakfast,actual room not what website represented,poor room layout and finishes, indifference of front desk staff

Plussat: Location

Miinukset: It was under renovation, so a little messy in public areas.

Plussat: Bed was very comfortable. Slept very well. Staff very friendly and helpful. Very clean property.

Miinukset: No complaints

Plussat: Convenient location, staff was friendly, room was clean, bed was comfortable, fairly priced.

Miinukset: They did not have my reservation. Then gave me a handicapped room and did not clean the room after our first of two nights.

Plussat: Everything. Room was amazing

Miinukset: No free breakfast.

Plussat: We didn't do breakfast at the hotel.

Plussat: The size of the room, with the couch in it was really nice. The towels were very fluffy and peasant to use. The shower was quite modern.

Miinukset: The noise from the attached lounge club was excessive. When we arrived, we were treated with a cloud of cigarette smoke from all the smokers from the club standing between the clubs exterior door and the hotel lobby door.

Plussat: Staff tried to solve a problem

Miinukset: Reservation got deleted some how

Plussat: Parking, location, rooms ok

Miinukset: Front desk rude.

Plussat: there was no breakfast. not a problem. Convenient location to Allentown. It's right off the I-78 as well.

Miinukset: Most of the managing staff were more surly than upbeat.

Plussat: Customer service

Plussat: There was no breakfast offered

Miinukset: Housekeeper does not speak English, keep on knocking at the door while we were getting ready to leave the room. She knocked once, I told her give us some time it was only 10:00am and she came back while my husband was in the shower. I told her, we are almost done. It was not even our check out day.

Plussat: The front staff was very friendly.

Miinukset: The bathroom floor was horrible. The laminate floor was cracked, wavy & felt u safe. Even with the curtain inside the tub the water sprayed out into the rest of the bathroom. The baseboard tile fell off the wall & bathroom area was extremely dusty.

Plussat: The location, easily accessible from I-78.

Miinukset: Walls way too thin;heard everything, and I do mean everything, that was happening in other rooms, all night. Staff were just barely polite.

Plussat: It was as expected

Miinukset: all rooms are non smoking.

Plussat: clean room, warm and relaxing

Miinukset: nope

Plussat: Great value for the money. Room was clean and very nice snd so was the bathroom. Bed was comfortable and sheets clean, only complaint, pillows were kinda flat, better pillows and the experience would have been better. Overall, really nice experience, would go again.

Miinukset: Pillows

Plussat: It was surprising clean.

Miinukset: No

Plussat: Since it was for work it was very close to where I needed to go.

Miinukset: There was hair left in the shower and sink so the room was not clean prior to my arrival.

Plussat: Bed was comfortable. Good wifi signal. Room was clean.

Miinukset: Have stayed there 5 different times over the years. Sadly it has become very run down and in disrepair. Rooms are very small. No place to sit other than at a desk. Semipermanent neighbors are very noisey.

Plussat: Location was good. Room was clean.

Miinukset: Beds were too small.

Plussat: Truck parking

Miinukset: no breakfast

Plussat: Handicapped bathroom was good. Handicapped parking was directly outside of room door. Close to many restaurants and a couple of mini-malls. Convenient to interstate highway. Desk clerk was friendly.

Miinukset: Check-in time for rooms is 3pm. Noted when room was booked that we would arrive between 3 and 4pm. Arrived around 3:30pm ~ room had not been cleaned and subsequently was not ready until around 4:30pm. Desk clerk and other staff member were having issues with cleaning staff member. Asked for manager, was told he was "not there". Clerk discounted room $20 for our wait. When we finally got into the room, floors were sticky from an apparently dirty mop. Noise from room next door through adjoining room door. Voices as if they were in our room. Air conditioner / fan was extremely noisy. Next day we went to family function and came back to room to find our key card disabled. Clerk didn't understand why. Asked for manager to report 2 days of being inconvenienced, was told he was "on vacation". Floor drain for handicapped shower was slow, leaving half of bathroom floor wet and slippery. Toilet and plumbing made noise like it would overflow when UPSTAIRS bathroom was in use.

Plussat: Location near airport

Miinukset: Cleanliness. Floors and corners had not been cleaned.

Plussat: This hotel was easy to get to. The staff was very welcoming, I got a first floor room, and was able to park right outside, important things for a single woman. Friendlys is just across the parking lot, and Papa John's Pizza delivers. Quick and easy checkout. Again, friendly staff made my experience enjoyable.

Miinukset: I was very happy with my experience and didn't find anything not to like.

Plussat: Good location...stores and restaurants close by

Miinukset: Too many loiterers...

Plussat: Location, really close to may businesses, some local restaurants.

Miinukset: Bugs.. Yes, got bug bites on both legs still itching since I checked out, 3 days now.

Plussat: Clean room, convenient location, efficient check in.

Miinukset: Still the hassle of the $ 1.50 for the room safe that many guests forget to get back when they haven't used it.

Plussat: The reservation was handled with care, which has not always been the case in the past, so that is an improvement. Otherwise: coffee at the reception all day, clean rooms and no hassle. Just a good stay for a decent price.

Miinukset: Nothing really.

Plussat: The location is great. Easy off and on Rte. 22.

Miinukset: Bathroom needed updating, but was pretty clean. One of the shelves came off the wall when I put my ditty bag on it. Very little interaction with staff, very small lobby. Really needs a small fitness ctr. Fine if just looking for a bed and bathroom.

Plussat: Very disappointing. Room was not clean,mold in the tub and Crawling insects found around furniture. Hotel has a bad smell.. We should be given a refund.

Miinukset: Nothing

Plussat: Location

Miinukset: Still needs some updating to the rooms.

Plussat: location and price

Miinukset: black hair in sink; towels not replaced

Plussat: The guy at the front desk was nice

Miinukset: Showed up to a rave like atmosphere, a burlesque show in the conference center and a bed that was clearly already laid on. Hallways were filthy and you could hear everything that was going on in the room next door. Checked out instantly.

Miinukset: constant construction next door all night and day. my room was next to the back door and that was super loud opening and closing especially with kids running around. blood stains in the bathroom. the sink made this weird noise throughout my stay.

Plussat: Sijainti lentokentän vieressä vaikkei oltukaan sen kautta minnekään menossa mutta ei se kenttä haitannut. Ihan keskustassa ei hotelli ole mutta ei meitä haitannut. Aamiainen oli jenkkiläksi aivan ylivoimainen. Matkan paras hotellikokemus. Öitä oli kuitenkin 9 ja hotelleja neljä.

Plussat: location

Miinukset: I WAS CHARGED TWENTY FIVE DOLLARS EXTRA FEE FOR EARLY CHECK IN DESPITE THE FACT THAT I HAVE BEEN A REGULAR CUSTOMER FOR ABOUT TEN YEARS NOW.

Miinukset: As I waited to check in I overherd an angry hotel guest discussing how his door lock was broken for four days. When he requested another room he was told there was nothing eles available to him unless he was willing to pay the additional cost of a suite. I should have turned around and walked out then. I had not made it more than two steps into the room when we noticed the area rug had old food debris still on it. I walked further into the room to check the bed. As I pulled down the bed sheets I noticed a yellow stain right in the middle of the bed. Further inspection revealed the yellow urine smelling stain was not only on the top sheet but also had soaked into the mattress pad and zip around mattress protector. Providing clean sheets is the most basic of hotel responsibilities. If that could not even be done what else was overlooked? So not even five minutes into our stay I was making my way down to the front desk to request a refund. The front desk clerk was managing the line of 6 people with grace. When it was my turn he was quick to help me as best as he could, however he informed me he was not able to process refunds and I would need to contact the management of the facility. This facility is directly across from the airport. If your brave enough to stay here you should expect to hear planes overhead. My husband who was standing at the bed as I was inspecting it had trouble hearing me speaking over the noise as the plane took off.

Plussat: For the price it is okay. Staff is friendly, breakfast is decent. Room was neat & clean.

Miinukset: First floor was dirty (rugs & floors). Pool needed a good cleaning as well. Elevators are extremely far from rooms. No security. People walk in & out as pleased.

Plussat: Pool and staff late check out

Miinukset: Bar only plays Spanish music

Plussat: The front desk staff was nice.

Miinukset: The room was filthy. Hair from previous guests on towels & other surfaces. Plus 1 of the towels had been used, rung out then hung to dry. SO GROSS!!!

Plussat: Staff was very friendly

Miinukset: Pool issues