Allentown vuokra-autot

Nice upgrade, rude counter help

Plussat: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested

Miinukset: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.

Mirage is tiny...

Plussat: The car was new picked it up on a rainy evening. The process is very smooth, friendly and professional. This is why I enjoy renting at ABE airport. Only sad thing was the dirty outside windows Suggestion: a little windex before you turn the car over.

Plussat: Comfortable for long ride. Spacious. Easy return.

Miinukset: Car wasn't ready at pickup, had to wait. Wasn't completely cleaned - found water bottles under seat, and a lot of sand in the car.

Miinukset: Pre-existing damage to passenger front fender and bumper was not disclosed. Had to take time to change to another used car. I very happy I inspected and took picture of the damage as the attendant doubted my observation to exchange for another car.

Miinukset: CAR WAS KNOT CLEAN

Fine Print: Read It

Plussat: Low price, fast process, easy to pick up and drop off

Miinukset: Car was obviously smoked in even though they claim a non smoking fleet.. It was like driving an ashtray with leather seats. Froze $200 of credit for 3 days past my drop off as opposed to date of pick up. Was very odd.

Plussat: I liked the car. I drive a Subaru and was given an Outback by the agent at ABE. She was wonderful. Name? sorry I forgot.

Miinukset: ABE airport is going through reconstruction and the rental car lot has been relocated temporarily. While I understand the process, Budget has been relocated to the furthest point. My husband was in a wheel chair and it was raining. A porter named Luis was kind enough to get the car for us and pull it to the front entrance. When we returned, I dropped my husband and suitcases off and went to return the car. The attendant for budget said there was no shuttle and I would have to walk back to the airport! The distance was unbelievable!! NO SHUTTLE, NO GOLFCART to transport your clients?? Unacceptable!

Budget Car Rental

Plussat: I am a repeat Budget customer. This time, I rented four 12 passengers van from Budget.

Miinukset: When we came to pick up my cars, we have to wait about 40 minutes for the paper work do to the printer problem at Budget rent center. When we pick up the van, only 3 available and we have to wait another 20 minutes for the 4th van. I paid for toll boxes rental on all 4 vans but we discover that one of the van did not have the toll box. Two van cleanliness was mediocre, when I returned the vans after 9:00PM the location has already closed so we have to put the keys along with the papers work in the box.

Car was dirty inside and out

Plussat: Price

Miinukset: Cleanliness

Miinukset: gas tank was on dead E was lucky gas station was nearby never rented a vehicle were you brought it back with empty gas tank

Overall good with effort

Plussat: I tend to book economy cars because if driving long distances I wish to save money on gas. When I arrived they did not have my car available and did not offer the upgrade for free as most places do but then attempted to charge me full price even beyond my booking price. Like the price that you get when you walk in desperate. My wife made the booking and had to call Enterprise national to get this fixed. I was in a rush at rush hour so to speak and I couldn't deal with everything off the bat. We ended up getting the upgrade for free in a discount which was nice. But in the long run I paid a lot more for gas for a big car I didn't need.

Miinukset: The fact they didn't have my car available and didn't call me to say anything. They did call that morning though to confirm when I was on the way to the airport.

Miinukset: The car I paid for was not there even though I got there later then was scheduled. They offered a free upgrade then took it back after they realized it was already reserved . I offered to go to another location to get the car I needed. They said that was up to me but that I would have to call the other location.

Basic Model Car - Bit Surpising

Plussat: The basic daily rental fee was affordable, unlimited miles were definitely nice, excellent gas mileage, ease of pickup (fast counter service), dropoff was nice because an employee met us in the parking lot, noticed I had my 4 year old with me, and offered to drive us to the curb since it was raining. Kudos to him!

Miinukset: I have rented a lot of cars and was surprised to find that this was a basic bare bones model, no bells and whistles, not even a backup cam! The car smelled funky too...like a combination of body odor and a faint possible hint of cigarette smoke. It wasn't cleaned out thoroughly because I found some guys mail and drink bottle under the passenger seat. The worst part was that the damage waiver fee ended up costing more than the rental itself, $29/day or something crazy! I've always known damage waivers to range from $11-$17 per day so this was an unpleasant shock. I was just overall disappointed and usually I'm pretty easy to please.

Miinukset: Allentown Airport Auto Rental Drop-off sucks. The cost of the auto rental itself was excellent value/cost; however once you add in the "walk-away" insurance, the value proposition drops dramatically.

Miinukset: ABE drop-off needs work!!!!!!!