Ramada by Wyndham Alpharetta

The only thing that was good about the property was the renovation of the rooms and the young lady at the front desk who’s customer service was excellent. Oh and the bar next door (Cordellos)... I think that’s how you spell it lol

For starters the beds are extremely hard, which I’ve never encountered at a hotel, you have to go all the way down to the first floor just for an ice machine, the shower heads are not really up to date, the swimming pool is extremely small and to top it off, their breakfast sucks. You’re better off at going to the Waffle House next door. They only thing they serve that’s somewhat ok is the waffle. They give you hard boiled eggs, toast, small bagels, and a few snacks here and there. The fruit was even horrible. The bananas were even turning brown everywhere. No eggs, no bacon, no sausage, and even the milk tasted borderline spoiled. Oh but they do have some yogurt (activa) and cereal. Let’s not forget about those. I would have rather went next door and spend an extra $40 a night at the holiday inn then there. Even the rooms were small. And for a king size room, to have just a little microwave and fridge between the desk and tv... let’s just say you feel kind of claustrophobic when you walk into the rooms. I’ve seen much better king size rooms and etc

Proximity to the event I was in town for.

On the phone the staff was not helpful at all. The room smelled of smoke. The shower was dirty, with soup residue in the soup ledge and bold along the tile. I expected the conditions to be poor but not like that. I will not be staying there again.

The staff was very friendly and truly seemed to care about us as guests.

My only complaint was about a weird smell in our room. The hotel was very clean and I believe they recently remodeled. We were inn the second floor. I'm not sure if it used to be a smoking room, but it smelled like someone tried to cover up the smoke.

It was clean

The staff was not friendly and the breakfast was super small.

I had kids with me, the only reason I booked here was because of the indoor pool. It was not working, and the room was non-refundable. When you don't have everything in working condition you can not have a nonrefundable Claus. I stayed somewhere different

No working pool, location.

It's location and we got a smoking room. We are smokers, so that was a plus!

The room was dirty, no bedspreads, stains and burnholes in sheets, poop on the bathroom walls, the television didn't work, the microwave didn't work and it was overall a terrible experience.