Vertaa hotellit Portland

Plussat: Everything exceeded my expectations. It was great.

Plussat: The decor was interesting. Staff was friendly. Room was clean. Conveniently located in the Old Port.

Miinukset: A bit pricey.

Plussat: Staff was attentive Clean and Comfortable Awesome location - near the action, but not in the action Easy to get in and out of from Highway Restaurant Looked Great - although we didn't have a chance to eat there.

Miinukset: TV volume was terrible - even turned up half way was still quite

Plussat: Amazing staff - they really worked to make sure our stay was special!

Miinukset: Can't think of a thing.

Plussat: Very nice and new accommodation. Staff well trained and extremely friendly. Had one of the best hotel breakfast that I have ever experienced. Location is good.

Plussat: Well trained staff. Modern appointments. Central location. Reasonably priced happy hour.

Miinukset: Needs makeup mirror in bathroom. Better lighting over full length mirror in the entry.

Plussat: The hotel was gorgeous! The perfect mix of eclectic and high end. The staff was extremely friendly and very accommodating. The entire hotel was spotless and the rooms were beautiful. Amazing bathrooms and a bed like a cloud. I will recommend to any friends looking to stay in Portland!

Plussat: The staff was great- the valet attendants were very professional (and the parking was actually cheaper than the city parking garages) and the front desk staff were very helpful. They even had a complimentary car service! You also can't beat the location of the hotel- a minute walk and you're surrounded by beautiful shops and restaurants!

Miinukset: Our room was near the elevator and the pantry- due to the proximity of those two things, it was pretty loud throughout the night. There was a sign next to the pantry encouraging people to be quiet but I'm not sure that advice was taken. While the wooden floors were beautiful, I don't think they did a lot to muffle noise when people walked to their rooms in the middle of the night.

Plussat: Great location. Small boutique feel.

Plussat: Very clean, new and modern.

Plussat: This was our first trip with an infant so we weren't sure what to expect but the room was perfect for our needs and staff were uber-friendly. We could not believe what a great experience we had for the price. Parking is an additional charge but the valets are super responsive and you can get your car as many times as you need- it was worth it.

Plussat: The hotel was very clean and the staff we had interaction with were nice and accommodating.

Miinukset: Only complaint is with other guests, but that's not the hotel's fault.

Plussat: Hotel

Miinukset: Getting charged $6.95 for internet access when the free version simply would not work. Chintzy.

Plussat: Excellent customer service. Comfortable and well appointed rooms.

Plussat: The general atmosphere of the hotel

Miinukset: Having to ask 3 times for towels for the swimming pool, therefore having to go in the hotel lobby in a bathing suit. No toilet paper in the hotel bathroom on the first floor.

Plussat: it was clean. the room

Miinukset: THEY DID NOT INFORM US THAT THE ELEATOR WAS BEING WORKED ON AT 9am .Not even housekeeping know.

Plussat: Clean, inviting place overall. Comfortable beds and pillows. Good size room and bathroom. Nice breakfast in the morning. Really nice and helpful staff. Felt very welcome. I liked the free apples too.

Miinukset: I liked everything.

Plussat: The hotel is perfectly located, right in the old port near everything you could want. It was great to be able to valet the car (for one of the cheaper valet rates in the city) and just walk everywhere. The complementary breakfast each morning was good, nothing exceptional but enough to get us going. The staff were great and helpful with recommendations and making us comfortable. The room was comfortable and the bed was great-however I would suggest bringing your own pillow if you like a firmer pillow the pillows here are very, very soft-not a complaint but not my preference.

Miinukset: Overall we enjoyed our stay. However, on our first night we left the room for dinner and when we arrived back at the room it smelt like pot. Not a faint smell but very strong and over powering and, frankly, incredibly off putting smell. I went to the front desk and the night desk man seemed aware of the issue and the solution was for someone to come up to my room with a bottle of febreeze. For a non-smoking floor/hotel I was underwhelmed by this fix. We only had this issue once but it was enough. Overall though i would stay here again simply due to the location and the ease of getting around.

Plussat: Generally speaking, everything was great. The room was modern and comfortable. Staff was friendly.

Miinukset: When we were attempting to check in, the front desk was having an issue with a rather unpleasant and annoying group of young women who were giving them quite a hard time. I felt badly that they had to deal with this issue. However, at one point they had all three of the front desk people dealing with this issue and nobody assisting the queue of people who were waiting for assistance. It would have been nice if one of those people were prioritizing the guests who were waiting in line. We were tired from a long drive and did not appreciate having to wait 20 minutes just to get our room assignment and key. Also, the price was incredibly high, and it seemed crazy to me that the parking was not included in the room cost.

Plussat: Close to town

Miinukset: Not best price I could have used my AAA and got better rate . No mini bar difficult using internet

Miinukset: They over booked and was not able to give me the room even though I booked and had a confirmation number.... I am extremely flustered and disappointed with the services.

Plussat: Value, clean room, friendly service, you can walk to downtown amenities, affordable parking, breakfast was good for hotel food.

Miinukset: Strong propane smell in 2nd floor hallway during our entire stay. The mattress was on the soft side.

Plussat: Beds were wonderful, with pretty bedding and comfortable mattress. Most hotel guest service reps were friendly and hospitable.

Miinukset: Breakfast area was much too small to accommodate large amount of guests. Had to eat near the computer in the business center. Food took a long time to be refreshed in the catering trays.

Plussat: Quiet

Miinukset: Over use of fabrreze in room, price, view, not a $200+ non refundable value. Forced to valet park in their lot.

Plussat: Staff was so very helpful -- allowing us to return our rental car to the airport the night before our flight and then they picked us up there, and they ordered a cab for us early in the morning to get to the airport; they directed us to pick up some breakfast items that were getting ready to be put out even though it was an hour before the official breakfast start time The place was so clean and the rooms lovely, quite the contrast to a motel we had stayed at the previous two nights

Miinukset: For an overnight near the airport with our adult daughter before her morning flight out, we looked for a suite, since her parents both snore. The second bed was a fold-out couch two feet from the first. Since we'd booked through Kayak, no .negotiation with the hotel was possible.

Miinukset: Arrived at midnight to a blocked off parking lot, cranes and construction. Clearly closed yet someone still answered the phone and said there are a couple rooms available in the back. I felt bamboozled!! Cancelled and stayed at the Clarion around the corner.

Plussat: The beds

Miinukset: No TV because of snow

Plussat: The rate was affordable, which was nice since we just needed a place to stay after getting into the Portland airport. Our flight arrived at 12AM, so it was convenient to not have to drive far afterwards. Also, the free continental breakfast in the morning was a definite plus!

Miinukset: The rooms were not clean. There was rust all over the bathroom, and the shower was stained with mildew. Also, the hotel is in a weird part of town, and we didn't feel safe walking to and from the car to get our luggage at night.

Plussat: It was close to downtown. With the train station and sea dogs field you would have thought it was noisey but it wasn't at all. Staff was friendly and the room was comfortable.

Miinukset: The driveway entrance comes up quick and is kind of narrow.

Plussat: This hotel has a great location...close to the airport, close to the downtown waterfront, and easy to get around. It is definitely on the low-end of prices for the area and there was nothing bad about the area around the hotel. The complimentary breakfast was nice, nothing too fancy, but worked out great for a quick bite before meetings.

Miinukset: The rooms are pretty dated. They have tried to dress them up with new bedding, but the rooms smell terribly of smoke, even though they are 100% non-smoking. The first room I got was so bad with a smoke smell, that I asked to be moved, which they accomodated. However, the second room was just as bad as the first, maybe even worse. My business colleague said the exact same thing about his room, so I am guessing that most rooms smell like smoke.

Plussat: Convenience. My son and I attended a Maine Red Claws basketball game. The hotel was very convenient to the stadium and I envision the same for a Sea Dogs game. Room was basic but decent size.

Miinukset: Nothing major. Outside, hallways and lobby were a bit plain and drab.

Plussat: I loved the location and the hotel/room was very clean.

Miinukset: There was a continuous noise above the bed. It sounded like a pipe clanging. Thank goodness for the sound machine feature on the alarm clock. Also, the bed was very firm with starchy sheets. The terry cloth robe had a large rip in it as well.

Plussat: A nice clean comfy traditional room. Staff was friendly and the location was great.

Plussat: Great location. The spa was good.

Miinukset: Our room was on the first floor and it sounded as though every toilet in the building was directly above us.

Plussat: Perfect location in downtown Portland - a very short walk to the wharf and local restaurants/pubs

Miinukset: A bit pricy, but it's in line with other hotels in the area.

Plussat: I am a female and was travelling alone to see my son. I got my room and from then on, felt comfortable, secure, close to conveniences and within walking distance to great shops, restaurants and more. I was also given the gift of a spa treatment while there, and that experience was heavenly! The dining room was decorated for Christmas and was absolutely lovely! I was also quite comfortable eating alone here, with a seat by a warming fire. I will be returning to Portland shortly, and would like my same room and experience. Loved it.

Plussat: location

Miinukset: would have enjoyed a fridge and coffee maker in room

Plussat: Great location, rooms and service

Miinukset: The weather

Plussat: All of the staff - from valets to room service, desk clerks to lounge staff, housekeeping to spa staff - were friendly, knowledgeable, professional

Plussat: Great location. Walking distance to the old port and lots of restaurants and bars. A great stay.

Plussat: The room service staff and valet were super friendly and extremely helpful. Other than that, it was a horrible experience...not a bit relaxing!

Miinukset: I work in the hospitality industry, so I know what great service is. When I got there, the TV wasn't even plugged in...then I went out with some friends, came back to a dark room, and when I tried to turn on the lamps on the side tables, I found that neither of them were plugged in. It was as if the room hadn't been used in months! When I called the front desk to complain, the woman at the front desk blew it off like it was no big deal! I ordered room service at 8:30 in the morning (which was great) and then put the do not disturb sign on the door. Well evidently it was irrelevant...I had fallen back asleep after I ate my breakfast, then at 10:30 I got a call from housekeeping seeing if I was still there...she didn't even apologize for waking me up, but at 11 I got a knock on my door from housekeeping! Check out was at 12, and I felt very rushed! For the money I spent, it was a horrible experience! I will never go back, and I will spread the word about my awful experience.

Plussat: I liked the historical nature of the building, and the architectural details. I found the hotel to be big on comfort, cleanliness, and friendly and helpful staff. Loved the complimentary coffee delivered to your room in the morning, much nicer than having to make substandard coffee in the room. The Mill St. restaurant on the premises has wonderful food and a lovely ambience. I didn't take advantage of any of the spa offerings, so I can't comment on those.

Miinukset: It would be helpful for rooms to have a small fridge. The lighting in my room was not great for reading, but the huge windows let in a lot of natural light. The internet was painfully slow. I didn't understand the need for the valet parking, since the lot was just across the street, and I would have happily parked on my own and walked over. But it was inexpensive, $12, so this is not really a complaint, just an observation.

Plussat: Everyone at the hotel was so nice and went above and beyond to be helpful. The location is perfect right in the center of the city. There are so many great restaurants just around the corner. I also really enjoyed the spa at the hotel. The facilities are very relaxing and everyone that works there can help you figure out exactly what you need. We had a great stay and will definitely be coming back.