Candlewood Suites Buffalo Amherst

Good location, very clean and comfortable. Good parking.

The heating system was cool despite our attempts to heat our room. It apparently senses when room is vacant and reduces the heat level. It warmed on our entry but cooled down while occupied by us. Must have thought we were out when we were in.

The desk staff was very helpful assigning us an upgraded suite after we walked into our room and found that our room was never cleaned and made ready.

Our room was never made ready for occupancy. The bed sheets were in disarray and obviously the room was not cleaned after the previous occupants had left. The room had discarded coffee and tea wrappers on the kitchenette counter.