Xo Hotels City Centre

Good beds and perfect location

They took 2 days to move us into a normal room. The first room they gave us was TERRIBLE. There were no towels, no TV remote control, and the telephone wasn’t working. The toilet was NASTY, I found hair everywhere. When I had to go to the reception in order to sort everything out, the only thing I could find was a middle aged receptionist who got annoyed about it. THE SAME NIGHT WE HAD TO CALL THE RECEPTION AGAIN (AT 2 AM) BECAUSE THE BEDSHEETS WERE DIRTY AND STAINED. These things were not the only ones that I had to complain about, since we had a water loss from the window that we couldn’t even open because it was fake. I would recommend this hotel just for the position, which is really good. But I’d also say be extra careful with your personal belongings, since the cleaning staff is QUITE DODGY and I GOT MY FUR STOLEN!!! I’ve been talking to the owner as well, and everything she could do was just implying that I forgot my fur into a Coffeeshop... THIS HOTEL WAS RUBBISH!!!!!

The location.

The building work started early in the morning.

Good location

Room wasnt very clean, crack in the sink tap wasnt working properly, coffee machine dirty water in tank and tea and coffee weren't replenished