Clarkton Hotel

I have stayed at this hotel many times and enjoyed it. I would class myself as regular and I was recognised by the staff.

During my stay it was my girlfriends birthday. We had purchased a cake and invited her two sons. Having eaten our meal, obviously purchased from the hotel, we asked for some plates for the birthday cake. The waitress told us we could not eat the cake as we had not purchased from the hotel. I asked to see the manger ( Wolfgang). I could see the manager in the bar doing nothing. After around 10 minutes the manager appeared.and said we would need to pay 400 pesos for the plates. I told him as I was a regular and had spent a lot of money already there that I would pay the 400 but I will never return to the hotel. He said he understood and will go see the owner. (Really!!! The manager has to refer to the owner for this!!!) Another 10 minutes he re-appeared and said the owner wont waive the charge. OK. I paid and will never return. The whole experience was very distasteful and ruined my Girlfriends birthday celebration. I hope the owner really needed the 400 pesos!

Great value and really good food