Meliá Athens

This hotel is conveniently located 3 blocks from the Omonia metro station. The hotel is very nice and clean but the neighbourhood is fairly rough. The streets around the hotel are disgustingly dirty with litter everywhere. Nevertheless, I never felt unsafe and a couple of them are actually hidden gems with nice restaurants and bars with a public that mostly consists of hipster locals. We had numerous very nice and inexpensive greek dinners (and cocktails) in various locations. The hotel is nice and clean with stylish woodwork in the rooms and has a lovely roof terrace with a swimming pool. The gym could be benefit from some extra airco though. The breakfast was too basic for the price they charge. There are plenty of good options close to Omonia metro station that are much cheaper and with far more options. Staff at the reception was extremely friendly and helpful. I had a matras that was way too soft for my back and they immediately arranged a better one after asking for it.

Negative: - A big downside of this hotel is that the free wifi is a joke. Just enough to read mail and watch youtube at the very lowest quality level. For better internet no less than 5 euro per day had to be paid. This is no longer acceptable in 2019. Having to pay for internet is like having to pay for hot water nowadays. After complaining during the checkout procedure, I was given a little compensation, but I’m still unsatisfied with their ‘solution': decent internet should be included in the price of the room; no negotiation possible. - Staff during breakfast and at the bar are all very young people who lack supervision and organisation. They work very hard but in total chaos. I had to wait 15 minutes for a cup of coffee in the lobby bar while I was the only customer. At breakfast we had to ask several times for coffee which often arrived after we had finished eating. Some of our party even didn’t have to pay for their breakfast (which was good for us, but a proof of their lack of organistion).

Rooms were nicely appointed

Carpets in the rooms needed shampooing