The room was clean, the kids loved the pool and game room! The staff was friendly and when our bath tub wouldn’t shut off the men that came to fix it were polite and did a good job!
Bath tub wouldn’t turn off and it took about 30 min for the staff to fix. A bit of false advertising with the kids club. When talking to the staff it wasn’t apparent they knew of a kids club. Some of the perks, like continental breakfast only available during the week. In house restaurant/bar had no one in it to take an order via phone or in person.
They charged me an incidentals fee and when I call to correct it the lady told me it was a computer glitch charging several people for the last two months. This is something they should be checking if they know they have an issue.
Food reception and supporting staff were excellent!!!
The cleaning staff was very nice. The front-desk was very nice. The concierge was so-so (female).
Rooms were a bit small.
Everything! Beautiful place, love the vire, fireplace and location.
Great location - nice amenities
Stayed here with my adult daughter. We got a very good rate. Shuttle for Beaver Creek ( free) picks up across the street. Wonderful restaurants within walking distance. Enjoyed the hot tub and steam room as well. Overall a great stay
Overall great, but...
The rooms have a unique layout. Traveling with a 11 month old, the room layout provides a really good setup for a crib. It's a huge bonus to have a washer/dryer and kitchenette. The room rate is AMAZING! You get a huge room with lots of perks for a great value. Most of the staff is very pleasant.
Some of the amenities have very strange hours. The pool and hot tub area doesn't open until 9am, even so the hot tubs are in the same room as the fitness area, which opens earlier. Our baby was up really early, so we thought we would take him for a swim to burn off some energy. We were somewhat rudely told to leave, even so people were working out in the same area. Same with the game room. So if your kids don't sleep well in hotels, you have no where to take them. Also, noise from neighboring rooms is awful. Our room needed a deep cleaning. I found a gobstopper under the bed skirt, and lots of dusty areas. There was goo in the knife block, it was just a dirty room overall, but we were so happy about everything else, we did our best to overlook it.
Sheraton Mountain Vista Villas, Avon / Vail Valley sijaitsee vuoristossa, ja Beaver Creek Resort ja Vailin laskettelukeskus 15 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja express-sisäänkirjautuminen. Palveluihin kuuluu omatoiminen pysäköinti.
Perustuu 624 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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