Panamá hotellia

Plussat: Everything! Excellent service! Friendly staff! Immaculate!

Plussat: Like everything

Miinukset: Loved everything

Plussat: The room was OK, everything is new. It´s a small hotel but a good place to stay for the price and location.

Miinukset: The service is poor, they did not clean my room one day. I went to a supermarket to buy some water, etc because there is nothing in the mini bar and when I asked the guy at front desk where can I find some ice he said it was only a service on till 10pm. And they need more variety of food at breakfast.

Plussat: Hotel has a nice small pool and spa. Room was larger and more spacious than we expected. Staff was pleasant and courteous.

Miinukset: Hotel is some far from the old town. Needed to take a taxi/Uber to get there. Hotel located in a congested area

Plussat: Very helpful and professional staff at check-in counter. Great full breakfast offered was a real plus. Nice amenities, specifically the pool area and exercise room, internet in lobby appreciated. Nice rooms (but a little bare, could use a few pictures of Panama - old town, nature areas).

Plussat: New updated decor, even better than before. Always a pleasure to stay with you!

Miinukset: Hallway odor

Plussat: The room was exceptionally huge...with plenty of space and with beautiful furniture. I got one with ocean view that was marvelous. The bathroom was very nice and the shower was excellent. Very clean, tidy and elegant. Very good quality of bedroom that has excellent value for money. Breakfast was delicious and with good variety.

Miinukset: Rooms are not sound isolated as you can hear clearly people talking in the next room. The breakfast was excellent but lacked of fresh fruit juices which they should have as in Panama there are lots of varieties of different fruits that are cheap enough to have them in juices.

Plussat: Aamupala oli monipuolinen ja hyvä.

Miinukset: Uima-allas oli pieni ja vedessä oli jotain mustia liukuesteistä irronneita pieniä paloja.

Plussat: Siisti.

Miinukset: Uima allas remontti

Plussat: Erinomainen hotelli ison ostoskeskuksen vieressä (Multi Plaza). Hyvä aamupala ja erittäin siisti hotelli. Huone iso ja 2 isoa sänkyä ja vauvasänky saatiin pyynnöstä. Vierailtiin hotellissa 2. kertaa samalla matkalla. Kannattaa käyttää Panamassa Uber -kuljetuksia, toimivat erinomaisesti ja hinta edullinen myös lentokentälle ja sieltä hotelliin (n. 10 USD suunta).

Miinukset: Uima-allas oli pieni ja siellä oli jotain mustia palasia ilmeisesti liukuesteistä irronneita.

Plussat: It is very secure, comfortable, and offer great breakfast. Beds are extremely good as well. Shower, the best I have seen.

Plussat: Staff was very friendly and room was clean and comfortable. The hotel is very convenient to the Canal, and there are plenty of fast food options in the mall. However, other than the mall, the hotel is surrounded by highways and a small airport (not noisy), so there is little charm to the area - unless you want to walk through the mall (which is huge), there aren't many strolling opportunities. But it's a good value and a nice option for families with small children. There is a small but nice play area in the mall.

Plussat: Customer service is very good

Miinukset: Early check out

Plussat: The bed, bathroom, and shower were wonderful -- especially the shower!

Miinukset: The restaurant food took a terribly long time -- a total of 1.5 hours for our lunch to arrive. A group of four of us ordered lunch at 3:00pm when the restaurant was dead quiet. There were only five other guests in the restaurant. We ordered one appetizer and our entrees were two salads, one soup, and one burger. The wait time was horrendously long and the staff would not take the initiative to re-fill our water.

Plussat: La cercanía y acceso al Albrook Mall. Facilidad para tomar el Metro. Desayuno incluido.

Miinukset: Salimos a eso de las 10 a.m y regresamos como a las 2 pm y la habitación aún no estaba arreglada. Tuvimos (mi hija y yo) que indicar que vinieran a limpiar la habitación. Todo el resto exc.

Plussat: The friendly staff,cleanliness of the place,and the breakfast was amazing.

Miinukset: Every thing was perfect,no complain.

Plussat: The staff is great!! Beginning with the Font Desk, Concierge, Pool, Housekeeping and Dinning were all very attentive, polite and professional. The breakfast buffet was delicious. Elevators only work with guest's key! King size bed was very comfortable.

Miinukset: Double beds were not as comfy as the King size one.

Plussat: Conveniently attached to a very large mall. Staff accommodating and helpful.

Miinukset: Far from Tocumen Airport. Taxi drivers were not happy about going there, and the fare is $40 each way.

Plussat: Great service, great location and great price.

Miinukset: Breakfast was an terrible experience. Place was crowded, there was no available tables, plates, coffee, milk. Everything was missing.

Plussat: Breakfast was delicious

Plussat: Was a good location

Miinukset: They didn’t have my booking in their system. I showed my confirmation and the receptionist had to introduce my data by hand. He argued it didn’t appear in the system

Miinukset: El estacionamiento no cobrarlo a los que se hospedan

Plussat: Window vista over the bay

Miinukset: - Unreliable electrical devices + Poor, sporadic cable-TV reception + Broken coffee maker + Inoperable USB port - Bathroom + No anti-sliding 'skids on shower floor + Interior all sharp glass and granite edges + With a drop of water, the floor was Teflon-like + Height of basin apparently design for persons of an average height of 5 feet or less

Plussat: I was supposed to get ocean view and did not get that

Miinukset: Service was not good

Plussat: The hotel felt very grande when entering. Everything is marble and large which made the experience feel more high class. The staff was very nice the whole time. WORKOUT FACILITY: I was extremely impressed with the workout facility. A massive space with all new looking equipment. It was a pleasant surprise as I like to get a workout in every day on trips. BREAKFAST: I received 1 free breakfast pass for each day I stayed here. My wife had not received a pass so the staff was kind enough to move my second day pass to having two on the first day. We were checking out early so didn't need day 2 anyway. The restaurant view was *amazing* from the patio. Overlooking the whole waterway, it was one of the best view photos I took the whole trip. The food was better than most, nothing to complain about, but nothing mind blowing. And you shouldn't expect mind blowing with a free meal anyway. TAXI SERVICE: We booked a taxi with the staff downstairs to take a tour of the Panama Canal. It was $30 one way which is a little more expensive than a normal taxi, but it was worth the price. The driver even offered to wait up to 1.5 hours for us to finish the tour and drive us back for another $30. We elected not to do this and just find a cheaper taxi on the way back. We had plenty of space in their van, plus the driver was extremely kind and helped provide some info on Panama since we were new here. They also provided 2 bottles of water which is great in Panama. We also booked a taxi for one of our nights out. We were able to negotiate with the driver to bring it down to $20 for a trip to Old Town. I would HIGHLY recommend negotiating the taxi price no matter where you go or who it's with. It just felt like any taxi driver would say $30 regardless of where we were going. So negotiate! OVERALL PRICE: The price was about double of other Hilton brand hotels in the area but you could definitely tell the difference. I would say it was worth the price. However, if you're looking for a bargain, just stay at another Hilton brand hotel.

Miinukset: ROOM UPGRADE: I am a Hilton Gold member so I received an upgrade to a Junior Suite, however the room they provided was no where near a waterfront view and more tucked away near other buildings. Because of this we had to keep our windows closed the whole time because neighboring buildings could easily see into our room. Typically when you're upgraded the immediate choice is a waterfront view. The individual at the front desk didn't appear to know how to handle upgrades which is why I think we ended up where we did. I was slightly disappointed with that. Besides the view, the room was very nice. Much larger and more modern than any room I've stayed in before, which I liked. MINI BAR: The mini bar had a great selection but far too expensive to justify any item. An airplane bottle sized shot was $7-$8. It would have been nice if there was at least some complimentary snacks or bottled water especially being a Hilton Gold member. This is actually the first time we didn't receive anything complimentary while checking in. I got the feeling it was because the person at the front desk didn't know how to handle it.

Miinukset: Drinking water at $ 4,00 per 500 ml should be complementary.

Plussat: Pool, food, staff..

Miinukset: ATM doesn't dispense cash correctly

Plussat: The location was good, The staff was very friendly and helpful.

Miinukset: There wasn't free Wi-Fi.

Plussat: Pool and breakfast were great

Miinukset: High mark up on taxi service was disappointing

Plussat: It's a very nice new hotel with great views. The rooms are very spacious. The staff was very courteous. Will definitely stay again

Miinukset: The hotel elevator signage is confusing in addition the room light switches are a bit confusing too.

Plussat: Gym facilities are great. Great restaurant and pool area.

Miinukset: Breakfast Buffet was a little short on variety

Plussat: The locaation was in the heart of restaurants and shopping. Guest services went out of their way to be helpful. The room was very quiet and luxurious.

Miinukset: Pool area could have been cleaner.

Plussat: Stadf

Miinukset: No

Plussat: Nice bed

Miinukset: Old room and building, few options to choose from the room service menu

Miinukset: The wifi service and the air conditioner... too noise...

Plussat: Rooms beautifully and artfully appointed. The staff friendly yet professional. A very classy place to stay

Plussat: The Bristol is a special place where it's excellent staff cares for every detail. Small but special, for comfort this is THE place.

Plussat: clean and conformable

Miinukset: my shower was too noisy

Plussat: The hostess greeted us Nohely and she was very good and our friend was very happy to book with them and I would like to repeat this booking in the future.

Miinukset: Nothing

Plussat: Great staff and 5 Star room.

Plussat: The food

Miinukset: Prices

Plussat: The service at the hotel is generally excellent.

Miinukset: Room airconditioning seemed weak and had difficulty maintaining desired temperature. Hotel staff were not able to resolve the problem. Maid service was erratic and room was on one occasion not cleaned until late evening.

Plussat: The place is very good and serviced and friendly. Of course I will repeat this visit

Miinukset: Nothing

Plussat: Obviously nice rock music everywhere (It's a Hard Rock Hotel!). Decor. Swimming pool (even though underwater speakers where not functioning anymore)

Plussat: The view, the service and the staff were great.

Miinukset: Used Discover to tour. It was disappointing. Raggard car and tour guide's english wasn't spoken clearly. He also did not have much historical knowledge. Wasted $200. I could have done better on my own.

Plussat: The nice views, personal super friendly and helpful, they brought a microwave so we could get the sterilized the feeding bottles. Breakfast was delicious and so many options

Plussat: Clean and nice. Room service was very slow but rest was good.

Miinukset: they told us 4 robes were missing. No robes in the room at all. When I told them they said it was their policy to place them. But they did not. I finally said you can check my bags. First they said yes then they said it was OK. It was just very awkward.

Plussat: Comfortable bed,lots of restaurant in the hotel, staff is unbeliveable

Miinukset: Humidity...noisy location,

Plussat: People was friendly, room was big and comfortable, the bed was cozy, confortable with really nice pillows.

Miinukset: Elevators, it was confusing, it takes time to get the right one, sometimes the card sensor doesn’t work and you can’t get to your room.

Plussat: Big rooms, friendly helpful staff

Plussat: The staff were friendly enough. The place was clean but a little worn in places. I ate at the Italian restaurant and the food was disappointing. My pasta wasn’t fully cooked and the portion was small. The song lyrics and memorabilia everywhere were fun. The attached shopping mall was handy, although I didn’t have much time to shop there.

Plussat: The beds and pillows were extremely comfortable. It was great to have a rain shower in the bathroom.

Plussat: Fun place to stay - the rock and roll memorabilia and music was great. The pool area was pretty nice, too. Staff was great.

Miinukset: Room towels, toiletries, etc. were not bad, but not up to five-star standards.

Plussat: Panorama from the room

Miinukset: The hotel operates the inside sex business! The bars are full of girls. If you invvite someone in your room for an hour, the security call you immediately and they charge more money than the room rates for 1 day.

Plussat: The location is amazing

Miinukset: The staff was making talking really loud in floor 36 at 7 am that we couldn't sleep well.

Plussat: The staff were so nice and helpful. The hotel was clean and new. The rooms were really nice as was all accommodations. Restaurant food was really good. The roof top pool was amazing. You can lounge overlooking the city. I love Panama and this hotel is where I will stay if I come again.

Miinukset: Seems to be limited towels for rooms and pool area. We had to wait a couple times.

Plussat: Yleiset tilat ja huoneen koko hyvä.

Miinukset: Huoneen oven kun aukaisi, lattioilla oli roskaa ja oven päältä tippui pölyä aikalailla lattialle joka kerta. Infinity allas, ei vastannut hehkutusta. Hotellin kuljetuspalvelu ihan ok muutoin, mutta sovittua hintaa alettiin aina kesken sovittujen reittien aikana nostamaan ja tingittiin lisää rahaa.

Plussat: Great Location and had a playground around the corner and a great food options.

Miinukset: nothing

Plussat: Erittäin siisti, riittävä aamiainen, hyvä sijainti

Miinukset: Pyyhkeiden toimitus hidasta. Vesipullot olisi voinut toimittaa huoneeseen päivittäin ei yhdesti oleskelun aikana.

Plussat: breakfast good, service great, rooms very modern and clean

Plussat: Breakfast was a good bang for the buck Price was a good value for our 7 day stay staff were friendly

Plussat: Everything was clean and staff very helpful. Excelent breakfast

Plussat: Very comfy, great staff, amazing rooftop pool. The hot shower in the room bathroom was sooo pleasant. We loved that place!

Miinukset: Some of the rooftop bar staff didn't speak English and since we don't know Spanish it was a little problematic. They were very nice though so we managed to communicate.

Plussat: Friendly and helpful staff.

Plussat: the lobby area and event space for the wedding. The staff was very friendly and helpful. Amazing view from the room

Miinukset: Room always felt humid and musty. AC wouldn’t work well because it was either too hot or too cold. Didn’t like the low ceiling of the bathroom. the entire hotel feels outdated

Plussat: The Room

Plussat: Location and buffet.

Miinukset: I wanted a room with a table and chairs. I also do NOT like the smoked glass wall separating bathroom from room. When you turn light on wakes up person in bed. Also, seeing someone go to bathroom is not sexy. Paint the wall...maybe leave top 1/5 of window frosted. Also, put bathroom extractor fans in bathroom. Smell is not sexy either.

Plussat: Everything!!

Plussat: Staff were amazing!

Miinukset: Thew gym was cardio only - no weights - not good enough for me.

Plussat: The room was perfect, very spacious and comfortable

Miinukset: I sent an email notifying the hotel that my mom, sister and nieces would be staying there and that they would pay the stay and all expenses in cash yet they ignored this and made the check in very uncomfortable for my family because they didn't have a credit card! Also one of the days my mom was trapped in one of the elevators to which the staff responded that nothing was wrong with the elevator only to find out later that there were several incidents likes this the same day and they had to close that elevator and use a service elevator!

Miinukset: Its location definitely was a strong point with oceanfront view to the Pacific Ocean. Strongly recommend oceanfront room for the best experience. Self parking is free, though I've used Uber which picked us up right in front of the hotel.

Plussat: Great spacious room, amazing view. Staff were super nice and helpful. Loved it!

Miinukset: Shower a bit updated but still good. Don’t be cheap on the toiletries...

Plussat: Location is perfect. Near to everything and this hotel is located along to sea side , you can enjoy walking and running at all time.Staff are very nice and kind

Miinukset: When we stay , elevator was break down and there is only one available. It is real terrible for us as we need to wait for so long. Meanwhile , this hotel has not yet reach Intercontinental standard , shower is too low power , temperature of hot water can not be controlled , AC is really noisy and mattress is too soft.

Plussat: Located right in the heart of Centro. Definitely 4+ stars and a great deal. Awesome breakfast buffet.

Plussat: Great value

Miinukset: Balcony had no chair - would be good to have some of the floors with smoking balcony.

Plussat: Pleasant, comfortable room with a balcony. Convenient downtown location. Friendly staff. The lunch and dinner menu is pretty good. Try the fish tacos with cole slaw and lime.

Miinukset: The wifi was painfully slow, and sometimes didn't work at all. Might not be a deal breaker if you have another way of accessing what you need online, or if you're traveling for vacation and don't expect to do much online. If you do need a fast internet connection, you won't get it here. Also, housekeeping was hit or miss. My shower floor had a wad of hair on it when I arrived, and housekeeping didn't always replenish the coffee for the in-room coffee maker. Also, housekeeper had a habit of coming in and turning the temperature down to a chilly 20C (68F), when I consistently had it at 23.5C (74F -- more comfortable in summer clothes, when it's 88 or hotter outside). Breakfast was ok, but pretty minimalistic, and didn't change much from day to day.

Plussat: The room was excellent and the request submitted was honor

Miinukset: Need to change the serving of the egg, request a room for three person but only got two beds

Plussat: Room is cozy

Miinukset: I was not offer utensils when I went for breakfast. I had to go find it myself. No waiter to greet me at my table

Plussat: Very clean, spacious room with cozy lights, a comfortable mattress and great pillows. nice pool and gym, lovely staff, breakfast was top.

Miinukset: Not exactly the most vivid area, of you like to get a glimpse of daily life of most Panameños in Panama City. But the Metro is close so in just 10 minutes you can be at walking distance of Casco Viejo, Cerro Ancón,...

Plussat: everything

Miinukset: nothing

Plussat: Everything the staff the place, the location

Plussat: Property was comfortable and easy to access; not generally a family hotel but I am sure Westin on the beach was more family friendly; expected a bit more from the executive club but overall we enjoyed our stay.

Plussat: From the minute we pulled up the staff bent over backwards to be kind, courteous and helpful with any and all needs! Rosemary and all of the front staff assisted with all questions and needs, going out of their way to assist. They helped with restaurants, difficulty I was having getting my boarding pass, directions, and anything else asked for. The rooms are extremely spacious and the bed was very comfortable. The views of the ocean, city and mountains added to the charm. It is only ten minutes from the airport!We were even brought coffee as we waited to check out. I highly recommend the Westin Panama!

Miinukset: No issues.

Plussat: I have liked everything but breakfast could be improved: the quality and variaty of the food. Also, a coffee should be included in the buffet and not to have to pay for it.

Miinukset: Breakfast

Plussat: Good choices for breakfast. Location is good - 15 to 30min from old town depending on traffic.

Miinukset: Very noisy AC from the outside, for rooms on floors lower then 10.

Miinukset: When we ordered room service, one of our meals had not just one but a couple bugs in it.

Plussat: Good breakfast

Miinukset: Too long checking in

Plussat: The Staff was absolutely fantastic!!!

Miinukset: It falls very very short of a WALDORF Astoria property!!!!

Plussat: Rooms are big

Miinukset: Many bars in the area

Plussat: The bed

Miinukset: The pool bar was closed and the pool was half empty

Plussat: Soon there will be no ocean view as they are almost finished building a tower infront of the hotel. The hotel is good but the pool and gym are not great.

Plussat: Very nice hotel. Well appointed. Everything was better than expected.

Plussat: My daughter travelled alone to Panama City and the hotel took care of her entire stay without any hiccup. The staff were extremely friendly and were able to handle all issues. She said she would return to this hotel any day with her eyes closed!

Plussat: Location was great. The staff treated us very nicely. I Plan on returning in the future

Miinukset: Streets in the area could have been better

Plussat: Charming location and decor. Big rooms, lovely view. Room service was very quick.

Miinukset: Freezing temperatures in the breakfast room. Given the type of hotel, fresh bread, and a wider selection for breakfast would be appreciated. Soap and shampoo of a renown brand but the flavors are too strong, a milder option could be appreciated.

Plussat: location and atmosphere

Miinukset: breakfast and lack of gym.

Plussat: Location in the Casco Vieja was perfect - just what I wanted. Lovely room overlooking the Square and beyond the Pacific. 5 mins walk from the Cathedral. Disappointed not to have had time to use the cool swimming pool but that was because I was too busy with other activities.

Plussat: Fantastic location in the heart of Panama City's old town. Easy to reach nearby bars and restaurants.

Miinukset: The hotel has limited facilities however much of this is due to the age of the building. I would still much prefer staying at the American Trade Hotel instead of some of the more modern hotels located north of the old town.

Plussat: The hotel was very nice Our room looked out on to a lovely square. Many restaurants around and being in the old city it was very interesting. We only ate breakfast at the hotel and it was ok. I would recommend the hotel to anyone.

Plussat: The decoration, the service

Miinukset: Nothing