Bandung hotellit lähellä Pasar Baru Trade Center

Plussat: Clean good location and friendly stuff

Miinukset: Fitness facilities not for free

Plussat: Pago Restaurant was excellent buffet for breakfast and nice food for lunch. Excellent attention from restorant staff.

Miinukset: Complicated access to gym

Plussat: Good spread of breakfast, could do some improvement in the freshness of the food, some if the dishes did not taste fresh. staffs were courteous,friendly and helpful. The rooms were exceptional!! very comfortable but a bit too cold.

Miinukset: rooms were a bit too cold, and the temp control would have been better if it was digitally controlled, rather than the manual control.

Plussat: Spacious room with lovely furniture. The bathroom is well equipped with everything you need. I love the swimming pool and the lobby where you can sit back and relax. The staff are friendly. The housekeeping is very responsive.

Miinukset: The location The beds are not that comfy The breakfast buffet is mostly Asian The gym needs to be renovated.

Plussat: Over all perfect We stay in roon 506

Miinukset: - b’fast a little bit problem . Upon the arrival , the reception told us b’fast will be in 2 part. 6 am to 9 and 9 to 11 . Since i’m a very morning person , we came to restaurant at 6 am . It was already open . But some of the Stahl ( meatball stahl, pasta and even to get a butter .... took a bit emotion ) and during our stay , two days in row , totally not complete the b’fast menu . Either out if staff , since long vacation ( hari raya ) . Surely will comeback , hope it’will better b’fast next time .

Plussat: Premier rooms with connecting door are perfect place for family holiday

Plussat: Everything was perfect.. will be back for sure

Miinukset: Nothing

Plussat: Excellent, especially with excellent staff

Miinukset: NA

Plussat: nice hotel,value for money,very friendlt staff

Miinukset: location

Plussat: location was good, breakfast was great.

Miinukset: Everything was great

Plussat: Room large and clean

Miinukset: Nothing

Plussat: Has complete facilities and friendly staff

Miinukset: The atmosphere and design of the room seemed old school

Plussat: Nice services

Plussat: Location.i

Miinukset: - no small towels - toilet door doesn't work properly - smoking in the lobby sitting area - breakfast not properly dressed

Plussat: Very good breakfast, good restaurant, impressive reception/lobby architecture, nice staff...

Miinukset: It isn't a brand new hotel, but that's o.k. But the windows really aren't up to date at all. The street noise (and there is some : - ) is coming into the room almost as if there were no windows... And there is a lot of dust on the curtains - it seems that they have not been washed/cleaned for ages... Fortunately, the rest of the room is clean.

Plussat: Facilities, more than i expected

Miinukset: Guest elevator. Seems that is not enough elevator when the hotel fully booked

Plussat: Lokasi strategis

Miinukset: Gym not included

Plussat: Royal hotel as the name goes

Miinukset: Crowded streets

Miinukset: Come at 13.30 to expect for them to proceed my check in faster so I can enter the room at 14.00 sharp. But turned out they didn't prepare my room until 15:00++ i waster 1hr 30min just waiting at the lobby, the staff was not helpful at all when we follow them up asking when our room will be ready? They keep saying soon soon soon and give fake promises. In the end I choose to not leave the reception table until I got my room key and refuse to go back to lobby's sofa because they will just ignore me again if I did that. But one thing I am most disappointed is when the receptionist calls the room service department to follow up my room condition, she refer us like this "Tolong diusahain cepet ya, soalnya tamunya pengen banget masuk nih." And I was like, hey Miss, I waited for 1hr 30min++ when you should've finished preparing my room before 14.00, yet you refer me as "tamunya pengen banget masuk" while that's clearly my rights to check in at 14.00! Hotel facility wise is also terrible, not enough elevator for this big hotel so we walked down from 12th floor using emergency staircase because we hate to waste our time again just for this stupid hotel with poor management. Also they seems like not cleaning the air conditioner regularly because I was coughing in the middle of the night while sleeping but not coughing at all when I leave the room in the next morning.

Miinukset: not smoking!!

Plussat: Great location connected to Bandung Indah Plaza, clean spacious rooms, very nice scenery from the room, friendly staff and nice breakfast.

Miinukset: Almost nothing.

Plussat: The hospitalily were great , cleaness of the room

Miinukset: The facililty given were poor , rather than my last visit to arya duta , the door of bathroom were broken , the window sleeves also loose, no an iron in the room though i had it last time at the same room , and last but least they charged for additional bed, in order to cover the sofa though last time our visit they give it free

Plussat: Location, spacious clean rooms, friendly staff. Worth for money paid.

Plussat: Location

Miinukset: Nothing

Plussat: Great location, very strategic. The room was big and clean. The atmosphere feels nice, luxurious for family.

Plussat: Location is good

Miinukset: I have to pay for tennis court which is already badly damaged. Towel in the bath room was too old Soap and Shampoo too little for 2 people. Tooth brush quality very low. Lucky I brought mine.

Plussat: Very nice place, good room, facilities & very near to shopping mall...

Miinukset: Breakfast menu...

Plussat: Bad internet. Was not available in the whole hotel for 3 days

Plussat: Perhaps the pro was the location since we visited during Ramadhan where we had an easy access to the mall.

Miinukset: My previous visit was several years ago where this hotel was one of the best. So I had chose this hotel and found an old hotel which probably never been updated. The room, carpet, bed, odors were definitely unpleasant. Room size is big but the bed size and quality were no-no for me. I didn't use any other facilities except the restaurant where we had a so-so breakfast.

Plussat: Staffs are friendly ... well trained

Miinukset: Kettle was dirty and have to ask for replacement. It was promptly given

Plussat: The chef

Miinukset: There is nothing to be don't like

Plussat: Friendly staff, good location , clean and comfy

Plussat: The friendliness of staff

Plussat: Breakfast seems ok. Can be improved.

Miinukset: Issues w the keycard from 3rd day onwards have to keep calling frontdesk. And the lift, overloading w 7 people?...

Plussat: The iron is fully booked. So they offered to iron my clothes for FREE! Thank you Novotel

Plussat: the location

Plussat: Hotel is very dated in terms of decor. Bathroom was poor, surrounding spots around the bathtub was worn down and dirty.

Miinukset: Lousy bathroom

Plussat: The hotel is value for money especially since the rooms are larger than most. The room was also very clean and they even left us welcome traditional snacks in the room. The breakfast was varied and the rice porridge was really good! There is also a convenience store across the road and good local food in walking distance.

Miinukset: The pool is poorly lit at night. There was only one plug point by the bed.

Plussat: Very friendly staff , helpful, and the hotel is clean and everything was wooow like it

Miinukset: I seen lizard in my room and I inform them and they change the room immediately

Plussat: the friendliness of the staff and very helpful

Miinukset: the pillow got some smells

Plussat: Staff were very helpful, very fast n prompt room service.

Miinukset: The room we had 4006 a family suite - the toilet has a sewerage smell n the shower drainage water flow was too slow, therefore easily flooded. But overall was ok.

Plussat: Good location, near the train station; big room; restaurant open until late

Miinukset: Noise from outside, the hotel is near the main avenues.

Plussat: Great size room in Family Suite, comfortable beds

Miinukset: The bathroom

Plussat: Comfy beds, the family room is speacious as expected. Nice

Miinukset: They do not have a good view from the room, because their limited location is in the heart of Bandung City

Miinukset: Room was very clean.

Plussat: Good place to stay for those who have train to catch as it is located just few minutes away by foot from the Bandung Train Station. Room is spacious and bed is comfortable. Good for business traveller. Breakfast spread is superb, I like the availability of choices from traditional to western cuisines.

Miinukset: Since the hotel is situated nearby train station, you may be disturbed by constant horns and other noices from incoming our outgoing trains from the station. If you need to rest and requires tranquility after long hours of works, then you may want to ask for rooms that are not facing the train station or railways. Need to improve the quality of TV reception as there were channels that could not be viewed due to poor signal reception or connection.

Plussat: The size of the room, the staff

Plussat: The hospitality and the location

Miinukset: Need to ask for them to bring my bag repeatedly even though i went to the nearest atm before i entered the room.

Plussat: - The staff is friendly. - The bed in the room is comfortable, I had a good sleep. - There is a big mall directly connected to the hotel so you have a wide choice of restaurants and shops near by.

Miinukset: - Internet was not working, I call 3 times from my room for support, 3 times a reception desk say they will fix it, nothing haapens and also no call back or any response. So I could not work... - the staff give the information the gym, which is a seperate one at the mall, but you can use it with a voucher, open at 6 AM, it opens actually at 7 AM so I woke up almost one our to early.... - beside that, the gym is in terrible conditions, dirty toilets, extremely loud annoying music. - the toilet/bathroom in the hotelroom is extremely small. - there is mold spreading out at the bathroom. - price is not high, but I have been stayed at Bandung in Hotels much cheaper and in better conditions. So I consider price performans ration as low. Absolutely not recommendet for a stay during a business trip.

Plussat: I love the space of the room and the service by the staff, they are great. Thank you to Ms Vina for helping me out. I will be coming back with my family.

Plussat: Various breakfast

Miinukset: Bathroom facility

Plussat: The bed is super comfy. The pillows are too. The breakfast were superb beyond expectation with lots of variation and taste. The staffs are really friendly. I could book without cc and prepayment. It's the best experience I've had so far with hotel

Miinukset: The room especially the bathroom could be more spacious, the water heat was difficult to control. Water leak from shower room after taking shower

Plussat: Breakfast is very good

Plussat: Ok

Miinukset: Nothing

Plussat: good location

Miinukset: none

Plussat: - The staff allow me to move to another room cause the smell of the paint at an under construction floor bothering me. - The bed is comfy. - Breakfast is good with lots variety of foods. - Smoking are available at the outdoor area of the restaurant - Connecting with mall

Miinukset: - The shower sliding door can't be closed. I need to prop it with something between the door glass but still the water splash leaked and flooding the bathroom floor. - The space between bathroom door and sink table too close so it gets stuck when you open the door. - asking for slipper but none of the staff come to deliver it.

Plussat: Location ok, connected to shopping area and restaurants

Miinukset: Breakfast was bad.. taste is not good.