Bandung hotellit lähellä Merdeka Building

Plussat: Pool, gym, staff and room

Miinukset: Nothing

Plussat: SPA

Miinukset: Menua at breakfast can have more options

Plussat: Everythings.

Miinukset: Nothing.

Plussat: Everything. Breakfast is great with good variety. Room very spacious.

Miinukset: None

Plussat: The staff were good

Miinukset: Poor lighting in the room and toilet No view Non of the rooms seem to have a balcony

Miinukset: not smoking!!

Plussat: Location nearby shopping mall Delicious breakfast Very helpful staff Spacious room and comfy bed Love it very much .. will come again

Miinukset: Nothing

Plussat: Location

Miinukset: Old building, and parking lot is limited

Plussat: Perhaps the pro was the location since we visited during Ramadhan where we had an easy access to the mall.

Miinukset: My previous visit was several years ago where this hotel was one of the best. So I had chose this hotel and found an old hotel which probably never been updated. The room, carpet, bed, odors were definitely unpleasant. Room size is big but the bed size and quality were no-no for me. I didn't use any other facilities except the restaurant where we had a so-so breakfast.

Plussat: Good location and overall facility OK

Miinukset: Breakfast menu was not too special, taste and varian under our expectation. Parking area at basement and no lift to lobby.

Plussat: The staff are great. I need to catch up morning train, so they help settle the bill in the night before i check out, even store my cheese cake from the front buttercup boulangerie in their chiller. When extra mile by getting an early cab for me and pack croissant for my breakfast on the go. Great service!

Miinukset: There always water inside the shower (i think the floor is not even and slope so the water did not run properly to the gutter). The towels seem old (not white and fluffy).

Plussat: For Budget Hotel its excellent. The thing that satisfies me the most is the service, all staff even the security are very friendly and helpful

Plussat: I like the location which is in the CBD.

Miinukset: Some facilities are closed, such as the pool

Plussat: This is a vintage (100 years old) hotel with a new tower at the back. Location, at Bragastreet, is right in the center of the city. Rooms are small but has everything you need. Wifi is free and the speed is ok. Staff is friendly and professional.

Miinukset: There is no workdesk in the room. You can use the nightstand as a tiny workdesk.

Plussat: Town area

Miinukset: Non

Plussat: The room ok, view very good. Food is nice

Miinukset: Check in took long time around 15 minutes, not good. Wifi connected but not working

Plussat: The vew

Miinukset: Breakfast and smell in bathroom

Plussat: Food

Plussat: My favourite part is the rain shower.

Miinukset: The spa staff. Bad massage techniques for what we paid. They need more training and also spa rooms wasn’t good at all because no relaxation music during massage

Plussat: Breakfast was good. Overall hotel was ok. Night time despite being on 6th floor and later 8th floor it was noisy at night. Football match took place next to the hotel which was loud and noisy. Condition of room was shocking. Asked for connecting room did not get it the first night. Was given a connecting room the next day. Won a 1 night and 2 days stay whilst staying at Mercure Penang but Mercure Bandung demanded that at time of booking, I should have rung them to give them at least one week's notice to use free voucher. I actually gave them more than 10 days notice at time of booking in writing and it was not recognized until I asked to see the manager. Manager was a nice young girl who later apologised for the mistake and honoured the free stay. Towels were dirty, smelly and almost brown and grey in colour. Demanded for cleaner towels and still was given another set of dirty towels.Floor in one of the rooms was dirty. Black colour stains seen on the floor. Bathroom was dirty. Not cleaned well. Was told by housekeeping that they use the towels supplied for bathing to wipe the bathrooms and later sent for washing. In my 3 night stay, I never received white clean towels. All towels received were brown or grey colour sometime with black stains. Bed sheet had stains. Oil like stains. Doona cover had stains also oil like. Had to get house keeping to change the bedsheets. No alarm clock available in the rooms. Last but not least, reception staff needs to be trained in speaking English properly.

Miinukset: As above.

Plussat: The breakfast was OK, but I had lunch one time (buffet) which wasn't very good at all.

Plussat: Again we liked the free upgrade to the suite, and also the cleaning staff and the staff in the restaurant on the first floor were really polite and doing a great job of giving a awesome customer experience journey So thanks for that

Miinukset: What we didn't like were the following; We missed the awesome customer experience in the service, instead we got treated like were didn't belong there. Thanks to the lovely receptionist ladies on arrival day. When we arrived we wanted to eat on the rooftop of the hotel. Instead of helping us, the service was like please go to the first floor there is a restaurant, we are now organising an event... (To us it was like, these people have priority above the normal guests staying here) That night my husband got a massage, that is provided by Mercure City Centre. Well he came back feeling disgusting. He said that the masseuse was more like petting and sort of teasing him. He came back early, like after 45 min (60 min massage) And the biggest reason why was he had a feeling that this was no ordinary massage. That night we we wanted to have some drinks on the rooftop with family of mine, but afterwards we had to pay with card or cash. No deposit was made. And the weird thing is, we had lunch earlier and we could write the bill on the room. So after waving goodbye to my family we asked for an explanation. And the first thing the first lady at the reception said was, "would you like to pay cash or card for the lunch" Ok forget about cross selling and forget about hospitality. My husband explained that while he has a fever card from TransferWise (MasterCard) that it is still possible to make a deposit. So a second lady rudely interrupted us, tool the card and while swiping the card said "Well I hope you are right". That night logging in to the WiFi you can leave a comment, well we both did. Also that night we could barely sleep, cause of the outside noise you hear clearly. The traffic, the mosques and the church. Well that is our own fault we didn't investigate the surroundings first. So the second day we saw that the in the bathroom the toilet was leaking, and was also on our third day.

Plussat: Excellent breakfast! Modern, european style room. I prefer It more cosy, but that is just my personel taste. Rooftop bar and pool is really great!!! Perfect stay during our family trip.

Miinukset: Nothing

Plussat: Location of hotel. Friendly staff. Wifi was excellent

Miinukset: Room was way down the hall.

Plussat: Reception staff very polite and efficient one of the was Wildan very friendly and informative. Coffee shop wis ngopi served fantastic coffee.

Miinukset: Poor ventilation, air conditioning not cold despite a few complaints, probably under power. No hot water for a few days

Plussat: Friendly staff

Miinukset: Room is too small, even the hotel ordered breakfast from.outside.

Plussat: The room was clean and the bed was exceptional. It was perfectly comfortable after hours of working if you're a business traveler. Staff were also friendly and responsive. The location had many banks and restaurants nearby.

Miinukset: There was only one elevator active at the time during my stay. It could've been better if there were two active, since you ended up waiting for the elevator for too long with only one active. The bathroom also didn't smell really good.

Plussat: Location

Miinukset: Nothing

Plussat: The room is really comfy. Quite spacious than I expected although the TV is quite small to watch comfortably. Got a nice room with the city view. They do not provide the toothbrush in the room but you could ask for it. I did not try the breakfast but well I think it was just standard meal with limited options that you could find in other budget hotels.

Miinukset: At the time of my stay, there were families on the same floor. I could hear the noise of the children running in the hallway some times, but it still could be tolerated. There were no restaurants nearby the hotel but it is a walking distance to the tourist center in Braga.

Plussat: Bed was comfy

Miinukset: There is no refrigerator

Plussat: Swimming pool facility was great

Miinukset: Breakfast menu wasn't interesting enough

Plussat: Good breakfast.

Plussat: Everything

Miinukset: Nothing

Plussat: Price point is really nice for 4 star hotel Staffs are polite Nice swimming pool

Miinukset: I booked double room but I got twin room, doesn't really matter. But the AC. It feels like the AC was not working. I was sweating the whole night even though I already set the coldest temp. I like the room but it was a bit dusty here and there especially around the corners. The drainage in the shower not working until I step out and finish my shower then suddenly it worked. Location was actually not bad but the traffic........ I cannot handle it. It's even worse than jakarta.

Plussat: It was great location and for the price I paid it was so worth it. All I needed was all there in the room and the location was so convenient to shopping at Pasar Baru. Near the Grand Mosque. And food was abundant near the hotel. Also the convenient store was just next to the hotel lobby. It was great and you can expect more with such room rates.

Plussat: 1. Staff are almost all friendly and hardworking especially the banquet team. 2. Breakfast was great! 3. Location is good.

Miinukset: 1. Shower cubicle - the water didn't flow out but created a pool. Poor floor levelling. 2. Carpets (inside room or along corridor) are very dirty. Need to be shampooed and cleaned with carpet cleaning machine - for hygiene purpose.

Miinukset: After got in my room and check around, the bathroom was disgusting, the shower leaked, the toilet didn't work, the room smelled so bad, the floor was disgusting too and burned, also there wasn't a safety box as my reservation on booking said. I asked to change my room, the reception was not professional, I had to insisted. After waiting three hours, they gave me a new room, a bit cleaner, but smaller with a poor shower with no warm water. The hotel is seem to be very old and need renovation.

Plussat: Breakfast...ok

Miinukset: Room dark and dirty. Need to refurbish.

Plussat: The hotel was excellent, close to the train station. You should only visit Bandung if you want to see volcano!

Plussat: The only pleasant experience is that the friendliness of guest relation officers

Miinukset: Horrible experience on the arrangement of transport. Hotel only provide 2 MPV for all the hotel guests. We had to wait for few hours to be able to get transport

Plussat: new modern rooms with lcd and large shower and security card access hotel clean and well presented

Miinukset: check in could have been a little better as no one took us too our room, had to ask for mini bar to be open and didnt get our bed request on first night.